Sandy Springs, GA

Responded to service call for water pooling around toilet base. Upon arrival, conducted visual inspection of bathroom area and documented conditions with photographs. Inspected toilet fixture, floor surfaces, and surrounding plumbing connections to identify source of water leak. Assessed gray tile flooring for water damage and checked grout lines and baseboard areas for moisture penetration. Examined toilet base seal and mounting hardware for potential failure points causing water escape.

Responded to follow-up service call for ongoing hot water issue. Inspected HTP brand water heater and documented current system configuration including plumbing connections, copper piping network, and pressure relief components. Examined thermostat control unit (WH9C model) and verified temperature settings at 140°F, noting condition of internal wiring and sensor probe. Photographed equipment for comparison with previous service history to identify recurring problem patterns.

Installed new gas pressure regulator assembly with associated brass fittings and multi-diameter PVC piping configuration against exterior stone wall foundation. Coordinated with AGL utility company for on-site gas service connection and system pressurization, completing installation to code specifications with green-handled shutoff valve for system control.

Completed comprehensive assessment of existing residential gas meter system for conversion from low-pressure to high-pressure configuration. Evaluated current exterior-mounted gas meter assembly with blue-gray painted piping, including vertical and horizontal runs with multiple elbow joints and connections positioned against decorative stone exterior wall. Documented existing round dial meter, circular valve control, and complete piping configuration to determine scope of regulator replacement and system upgrade requirements. Assessed secondary PVC conduit installation with T-junction fitting and vertical runs near gas system. Provided detailed photographic documentation of current installation for regulatory compliance and system planning purposes.

Responded to commercial location for reports of water staining on ceiling tiles and sewer odor in affected area. Upon arrival, conducted visual inspection of drop ceiling system and identified multiple ceiling tiles with active water damage and discoloration patterns indicating ongoing moisture intrusion. Removed damaged ceiling tile to access plenum space and investigate source of leak. Documented extensive water staining across multiple tiles in grid pattern, with yellowish-brown discoloration consistent with contaminated water or sewage backup. Photographed damage for documentation purposes. Advised customer that further investigation would be required to locate exact source of leak in plumbing system above ceiling, as visual inspection suggested potential drain line or waste line failure causing both moisture damage and odor issues.

Completed wall-mounted urinal installation including flush valve assembly and water supply connections. Installed chrome flush valve mechanism with manual handle operation and connected all plumbing fixtures to existing wall connections in commercial restroom space.

Responded to clogged toilet complaint and successfully cleared obstruction using professional plumbing tools. Removed significant accumulation of fibrous debris and lint material that was blocking the drain line. Customer advised that a second toilet in the home remains chronically clogged and unused, which may require separate evaluation and service.

Installed Bosch dishwasher and relocated water shut-off valve from basement to under kitchen sink for improved accessibility. Repaired toilet fill valve mechanism to resolve running toilet issue, adjusting float assembly and water level settings to restore proper operation.

Responded to kitchen sink clog located past the dishwasher connection point. Upon inspection, accessed the drain line and successfully cleared the blockage using appropriate drain cleaning equipment. Verified proper drainage flow was restored and system was functioning correctly upon completion.

Responded to a leak complaint in pool house bathroom. Upon inspection, identified corroded Pfister shower valve escutcheon with visible green patina and deterioration around the wall connection point, indicating water intrusion behind the fixture. Documented existing conditions including aging chrome fixtures throughout the bathroom. Assessed toilet flush valve assembly which appeared functional but was photographed for reference as part of comprehensive plumbing inspection of the space.

Installed customer-supplied kitchen faucet, connecting supply lines and drain assembly to existing plumbing infrastructure beneath sink. Verified proper operation of garbage disposal unit and associated drainage system, ensuring all connections were secure and leak-free upon completion.

Responded to service call for leak under bathroom vanity. Upon inspection, identified water damage evidenced by brownish staining on cabinet interior wall behind P-trap assembly. Assessed condition of existing white PVC drain assembly and chrome strainer, examined braided stainless steel supply lines and connections for source of leak. Documented plumbing configuration and moisture damage with photographs. Additionally provided estimate for garbage disposal installation as requested.

Responded to complaint of garbage disposal odor and bubbling in island sink. Upon inspection, identified improper drain venting causing air lock and sewage gas backup. Installed air admittance valve on disposal drain line to resolve negative pressure issues and eliminate odors. Tested system to confirm proper drainage and venting function.

Responded to service call for inoperative Moen Flo water monitoring device that had shut off water supply to residence. Manually reset the device using the manufacturer's reset key and restored water service. Verified normal system operation through both physical inspection and confirmation via the Moen app interface.

Responded to a service call for a humming garbage disposal with foul odor. Inspection revealed a small metal clip had detached and was causing obstruction. Removed the foreign object, cleaned the unit, and verified proper operation with no further noise or odor issues.

Completed estimate for installation of a water supply line to accommodate two shampoo bowls. Inspection revealed high water pressure (110-120 psi) at the existing water heater location, which will require pressure regulation for the new installation. Documented existing copper plumbing configuration to plan appropriate tie-in points for the new waterline.

Located and repaired freeze break in copper pipe at exterior corner junction where white wall meets brick wall. Moisture damage had caused significant mold growth on white wall surface. Replaced damaged section of pipe and verified system integrity after repair.

Responded to service call regarding reduced water flow from kitchen faucet. Upon inspection, discovered mineral buildup and oxidation on brass valve stems causing restriction in water flow. Cleaned valve components, removing accumulated mineral deposits and corrosion from the three-piece chrome faucet assembly mounted on granite countertop, successfully restoring proper water flow and functionality.

Performed site assessment for ceramic tile repair. Identified one missing floor tile in tan/beige tiled area near French doors. Documented existing flooring pattern and substrate condition for proper replacement material selection.

Completed drain repair service requiring excavation to access damaged PVC drainage pipe. Installed new pipe section with appropriate couplings and performed pressure testing to verify integrity. Additionally installed pressure reducing valve (PRV) as requested, and restored flooring by removing damaged tile to access underlying plumbing infrastructure.

Installed 50-gallon Rheem water heater in utility room, replacing previous unit. Completed all necessary copper pipe connections, installed appropriate shutoff valves, and ensured proper ventilation with metal ductwork. System tested and confirmed operational with no leaks.

Repaired leaking bathroom faucet in marble vanity sink. Removed and replaced worn supply line fittings after placing protective cloths under sink area. Tested operation after repair to confirm proper function with no leaks.

Completed cast iron pipe repair in basement utility area. Installed new PVC drainage system with proper connections to existing copper supply lines. All work performed according to code with successful pressure testing.

Successfully installed a 1" Moen Flo smart water monitoring system with integrated shutoff valve. Connected to existing plumbing using brass Jomar valve assembly and appropriate PEX connections, ensuring proper placement within the insulated wall cavity for optimal performance and accessibility.

Responded to service call for a loose kitchen faucet. Upon inspection, found the faucet mounting hardware had loosened, causing instability. Tightened all mounting nuts and securing components, then tested for proper operation and stability. Faucet now securely fastened and functioning normally.