Marietta, GA

Responded to multiple plumbing concerns including a leak at the water heater connection, slow kitchen sink drainage, low water pressure at two upstairs faucets, and a broken main water shutoff valve handle. Inspected the underground main shutoff valve vault, which showed significant corrosion and sediment buildup. Examined under-sink plumbing assembly and identified drainage issues with the P-trap configuration. Documented conditions of water supply lines, shutoff valves, and cabinet plumbing infrastructure for necessary repairs and replacements.

Completed installation and inspection of gas line infrastructure including vertical pipe assembly with T-junction valve and horizontal distribution lines. Installed Honeywell gas pressure regulator on exterior stone wall with proper mounting and pipe connections. All threaded fittings, couplings, and connections were secured and tested for proper operation and safety compliance.

# Water Heater Service Responded to service call regarding extended delay in hot water delivery to shower, with customer reporting 12-minute wait time. Upon inspection, found dual tankless water heater installation with associated plumbing infrastructure. Evaluated the complete system including both wall-mounted tankless units, verified proper operation of digital displays and control panels, and inspected extensive piping network consisting of PVC, copper, and brass connections. Assessed all valves, fittings, and connection points throughout the installation for proper function and potential flow restrictions. Examined outdoor components including flow control valve and associated piping, noting weathering and age-related conditions on exterior equipment. Checked for proper insulation coverage on exposed pipes to ensure heat retention during water transit. Investigated potential causes of delayed hot water delivery including recirculation system performance, activation lag time, d

Responded to service call for tankless water heater displaying wrench error code. Upon arrival, found dual Navien tankless units installed in mechanical space. Performed diagnostic inspection of both units with front panels opened to access internal components. Verified heat exchangers, digital control boards displaying operational temperatures at approximately 130°F, and all plumbing connections including copper water lines, yellow flexible gas lines, and PVC venting. Inspected electrical connections, pressure gauges, and isolation valves on both systems. Documented installation configuration and current operational status. Cleared error code and confirmed units returned to normal operation. Both tankless water heaters tested and functioning properly upon completion.

Responded to service call for leaking tankless water heater in residential basement utility area. Upon inspection, identified active leak requiring immediate attention. Successfully diagnosed and resolved the leak issue on the wall-mounted tankless unit, ensuring all water connections, gas line, and exhaust venting were properly sealed and functioning within manufacturer specifications. Verified system pressure at approximately 80 PSI using installed pressure gauge and confirmed all safety controls operational before restoring unit to full service.

Accessed plumbing infrastructure through floor and wall openings to address CPVC piping issues. Cut and removed sections of sheetrock to expose damaged pipe runs behind wall framing and beneath flooring. Repaired compromised CPVC connections and fittings, replacing defective sections as needed. Work included addressing multiple horizontal and vertical pipe runs with proper couplings and valve assemblies to restore system integrity.

Responded to customer report of leak in crawlspace with unknown source. Upon inspection, discovered extensive water damage and black mold growth throughout crawlspace area affecting wooden floor joists, wall studs, and plywood sheathing. Located compromised plumbing system with aging PVC pipes showing discoloration and potential failure points. Identified significant moisture intrusion through damaged exterior wall section with broken siding exposing interior cavity containing standing water. Documented severe structural deterioration including wet insulation, efflorescence on concrete foundation, and extensive mold contamination on wooden framing members. Photographed all affected areas including pipe configuration, water-damaged structural components, and compromised building envelope for further assessment and remediation planning.

Responded to plumbing repair request for malfunctioning laundry washing machine cold water shutoff valve and leaking main house water shutoff valve. Upon inspection, found the laundry hookup valve failed to completely shut off water flow. Assessed main water shutoff valve located in crawl space, which exhibited leaking when operated. Evaluated copper piping system and pressure regulation equipment, confirming water pressure at approximately 80 psi via installed pressure gauge. Documented existing plumbing configuration including valve assemblies, pipe connections, and pressure monitoring system for repair recommendations.

Responded to basement bathroom emergency where toilet and shower were experiencing overflow conditions. Cleared main drain line obstruction, restoring proper drainage and flow to all fixtures. Verified system functionality with successful flush and drain tests.

# Gas Water Heater Service - No Hot Water Responded to service call for gas water heater not producing hot water. Upon arrival, performed diagnostic assessment of Rheem Professional gas water heater system located in residential garage utility area. Conducted systematic troubleshooting to identify root cause of hot water failure. Inspected gas supply line, thermocouple, pilot light assembly, and burner components. Verified gas valve operation and checked for proper venting. Tested temperature and pressure relief valve functionality and confirmed expansion tank was properly installed and pressurized. Used diagnostic equipment including pressure gauge to verify system operating parameters. Measured inlet water pressure at 75.0 PSI, which falls within acceptable range for residential water heater operation. Examined all copper supply and distribution piping for proper connections and potential issues. Identified failed component preventing hot water production. Performed necessary rep