Dunwoody, GA

# Washing Machine Leak Repair Responded to reported leak at washing machine location. Upon arrival, inspected the area and identified water damage on tile flooring near appliance. Examined flexible stainless steel braided supply lines and PVC drain connections for signs of failure or loose fittings. Documented existing conditions showing water infiltration along baseboards and floor-wall junction with visible moisture accumulation and debris. Assessed appliance connections including supply hoses and drain line routing. Photographed affected areas showing tile flooring, plumbing connections, and equipment mounting to establish scope of leak damage. Verified all supply line connections were properly secured and inspected for wear or deterioration. Confirmed drain system integrity and proper installation of washing machine components. Area required cleaning and monitoring for additional moisture issues following repair completion.

Responded to service call for failed sewage ejection pump in basement location. Upon arrival, found existing pump inoperative and requiring complete replacement. Removed failed unit from sump basin and installed new sewage ejection pump with appropriate discharge piping. Connected pump to existing electrical supply with backup battery system in place. Installed check valve and verified proper operation of quiet valve assembly in discharge line. Tested system for proper cycling, flow rate, and automatic float switch operation. Secured all plumbing connections, verified watertight seal on basin cover, and confirmed discharge piping routing through floor penetration. Protected work area with plastic sheeting during installation. System restored to full operational status with all components functioning as designed.

Responded to customer report of clogged basement shower and toilet. Performed video camera inspection of the drain line, advancing equipment 42 feet 5 inches to locate and assess the blockage. Inspection revealed obstruction in the line requiring clearing. Customer expressed interest in hydro-jetting services to thoroughly clean the line and restore proper drainage.

Responded to customer report of intermittent toilet clogging in basement. Upon inspection, discovered the issue was related to the sump pump system rather than the toilet itself. The sump pump pit cover and check valve assembly showed significant accumulation of debris, sediment, and mineral deposits that were affecting proper drainage function. Documented the condition of the sump pump installation, including the PVC discharge pipe configuration with multiple connections and the heavily soiled pit cover with clogged check valve dome. Advised customer that the drainage issues were likely caused by compromised sump pump performance due to lack of maintenance and recommended thorough cleaning of the pit, check valve replacement, and verification of proper pump operation to restore normal basement plumbing function.

Relocated and rough-in plumbing for bathtub drain assembly in upper floor construction area, with assessment completed for potential shower drain installation. Documented existing conditions of unfinished space showing exposed framing, weathered sheathing panels with water staining, and ventilation components for project coordination purposes.

Responded to water leak originating from upstairs bathroom and penetrating to downstairs ceiling. Upon inspection, identified active water damage at ceiling access panel with visible staining and discoloration indicating ongoing moisture intrusion. Traced leak source to toilet mounting area where deteriorated wall surface and compromised seal at toilet base were discovered. Documented extensive water damage to wall materials with peeling paint and exposed substrate near toilet installation. Photographed affected areas including damaged ceiling panel, compromised toilet mounting hardware, and deteriorated wall sections for documentation purposes.

Responded to follow-up call for upstairs air conditioning unit not blowing air properly. Upon inspection, discovered extensive frost and ice accumulation on the evaporator coil and internal components of the air handler unit, indicating restricted airflow or potential refrigerant issues. Documented conditions with photographs showing heavy ice buildup throughout the system, which was preventing proper air circulation and cooling performance.

Responded to follow-up service call for newly installed HVAC unit that had ceased operation after previously exhibiting unusual noise. Performed diagnostic inspection of system interior, accessing main compartment to examine refrigerant lines, evaporator coil assembly, electrical connections, and overall component condition. Documented system configuration including copper refrigerant circuit, coil assembly, and wiring connections for further assessment and troubleshooting of complete system failure.

Completed complimentary tune-up service on rooftop HVAC unit. Accessed roof area using provided gate code, performed standard maintenance inspection of system components including capacitor and electrical connections, documented equipment condition with photos, and ensured roof hatch was properly secured upon departure per posted safety protocols.

Replaced 20-year-old 50-gallon gas water heater with new unit as part of pre-sale home preparation. New water heater was properly strapped and secured to wooden framing per code requirements, with all gas connections and pressure tested to verify safe operation.

Conducted site assessment for gas line extension to pool area and provided estimate for water heater replacement. Inspected existing gas meter installation and piping infrastructure on exterior brick wall, documenting current system configuration with multiple branch lines and connections. Evaluated gas pressure at interior copper piping using calibrated pressure gauge to verify system capacity for potential additional load requirements.

Completed complimentary system tune-up on residential HVAC unit. Performed comprehensive inspection of furnace and air handler assembly, including control board wiring connections, blower motor operation, evaporator coil condition, and condensate drainage system. All components found operating within normal parameters; system returned to service with no issues identified.

Responded to plumbing service call addressing two issues: corroded washing machine supply valves and malfunctioning master bathroom sink faucet. Inspected wall-mounted washing machine outlet box with hot and cold water supply valves showing significant corrosion preventing valve operation. Documented existing conditions with photographs showing corroded valve assembly, flexible supply lines, and recessed outlet box installation. Assessed master bathroom sink faucet producing no water flow and generating loud noise when operated, indicating potential aerator blockage, cartridge failure, or supply line obstruction requiring further diagnosis.

Responded to customer complaint of high-pitched noise in plumbing system. Upon inspection, diagnosed water hammer and excessive system pressure as the source of the screaming pipe sounds. Inspected pressure regulation equipment in basement mechanical room, including PASCO pressure gauge reading and PRV assembly with brass fittings, as well as attic-mounted well pump system with pressure tank and associated piping. Documented existing equipment conditions and pressure readings to determine appropriate corrective measures for eliminating noise and protecting plumbing fixtures from pressure-related damage.

Responded to service call for leaking condensate drain line. Upon inspection, found PVC condensate piping with significant interior staining and buildup causing drainage issues. Documented existing condition showing brownish-yellow discoloration inside pipe fittings and residue accumulation on exterior surfaces. Inspected drain line connections, trap assembly, and termination point. System components showed signs of age and required maintenance to restore proper condensate flow and prevent future water damage.

Responded to service call for reported water heater leak on 50-gallon gas unit. Upon arrival, inspected water heater installation in basement utility area and confirmed active leak condition. Visual inspection revealed significant water damage and rust staining on concrete floor beneath and around unit, indicating prolonged leak situation. Examined all connections, fittings, and tank integrity. Water heater showed signs of tank failure at base with corrosion present. Due to compromised tank integrity and extent of leakage, recommended immediate replacement to prevent further water damage and potential flooding. Unit replacement required to restore hot water service and eliminate ongoing leak hazard.

Completed comprehensive rebuild of five toilet units per approved quote specifications. Each toilet received full internal component replacement including flush valves, fill valves, flappers, and supply line connections. Addressed existing water quality issues evidenced by mineral deposits and discoloration in tank assemblies. All units tested for proper flush operation, fill cycle timing, and verified leak-free connections at supply line interfaces and tank-to-bowl seals upon completion.

Responded to bonus room bathroom for running toilet complaint. Diagnosed faulty fill valve assembly with sticking float mechanism causing continuous water flow. Replaced complete fill valve assembly with new unit and installed braided stainless steel supply line with angle stop valve to ensure proper water supply connection and shutoff capability.

Evaluated existing plumbing infrastructure for customer-supplied water softener and reverse osmosis system installation. Documented current water system configuration including expansion tank, copper supply lines, and pressure monitoring equipment to determine optimal installation approach and identify any additional equipment options that may benefit the system.

Completed gas line installation and HVAC ductwork routing in attic and exterior wall areas. Installed flexible ductwork with proper insulation and secure mounting straps, ensuring proper air distribution throughout the system. Routed gas line with appropriate flexible conduit, installed mounting brackets, and connected all fittings and valves to code specifications.

Responded to service call for seized exterior hose bibb and slow drain issue. Upon inspection, found outdoor spigot valve handle corroded and inoperable due to mineral buildup and weather exposure. Freed seized valve mechanism, restored full operation of hose bibb, and verified proper water flow and shutoff functionality.

Responded to request for gas line location services prior to excavation work. Located and marked underground gas line running diagonally from meter to pool across backyard property. Performed pressure test on gas system using calibrated gauge to verify line integrity and confirm safe operating pressure within acceptable parameters before authorizing dig zone clearance.

# Pressure Issue Resolution Responded to multiple shower pressure and operational concerns throughout the residence. Inspected hot water circulation system and identified corroded brass fittings with significant mineral buildup affecting water flow. The circulation pump showed signs of age with visible corrosion on connected brass components and copper piping. Addressed non-functional shower head in double shower head installation. Investigated low water pressure issue in second bathroom shower, which also presented sewer odor concerns requiring drain system evaluation. Examined third shower experiencing temperature fluctuation problems, likely related to pressure balance valve or hot water circulation system performance. Documentation revealed heavy mineral deposits and corrosion on brass T-fittings and elbow connections in the hot water circulation assembly. The deterioration of threaded connections and presence of white crusty formations indicated potential water leakage or conde

Conducted site assessment for new gas line installation to support standby generator. Evaluated existing gas infrastructure and identified leaking gas line serving outdoor grill on rear deck. Accessed work area through side gate and documented conditions of installation path and existing gas piping. Provided estimate for new generator gas line installation and complete replacement of compromised grill supply line to ensure safe operation and code compliance.

Responded to service call for leaking vent pipe in bathroom. Upon inspection, located the source of the leak within the wall cavity behind the toilet. Created access opening in drywall to expose the plumbing system and identified compromised pipe connection. Repaired the leaking vent pipe by securing connections with proper clamps and replacing damaged pipe segments. Verified repair integrity and confirmed no active leaks present upon completion.