Dunwoody, GA – Plumbing, Heating & AC Company

Inspected the leaking front exterior hose bibb mounted through the brick wall and identified the source of the leak at the threaded spigot assembly. Cleared debris from around the fixture, then repaired the leak at the hose bibb and verified it was drip-free under pressure with proper operation of the handle and outlet.

Accessed the open wall cavity and inspected the exposed copper supply and drain piping, noting oxidation and mineral buildup at several fittings. Verified pipe terminations were properly capped with press-style copper caps and that the drain line was secured with a rubber coupling and clamp. Cleared construction debris from the cavity and left the rough-in exposed and ready for the next phase of work.

Inspected the toilet tank and found the internal flush valve assembly and related components malfunctioning, requiring manual intervention to operate. Replaced the flush valve assembly with a universal flush valve kit, reconnected the flapper chain, and verified proper fill valve and refill tube operation. Tested multiple flush cycles to confirm the tank flushes, refills, and shuts off correctly without manual adjustment.

Located and repaired a leaking supply line in the opened wall cavity, then shortened the protruding sink supply pipes and capped them off with proper terminations to prepare the area for renovation. Inspected the surrounding copper piping, angle stop valves, and fittings for additional leaks or corrosion, and verified all connections were secure and holding pressure.

Serviced the sunroom HVAC system, including the vertical air handler and outdoor condensing unit, using manifold gauges to diagnose and address refrigerant circuit performance. Inspected the supply ductwork, copper refrigerant lines, and condensate drain with pump to verify proper operation and drainage. System was tested and left operating as intended.

Inspected a 40-gallon gas water heater reported as leaking and documented the unit's condition, including the gas control valve, burner compartment with active pilot, relief valve fitting, vent connection, and supply piping with expansion tank. Moisture staining was observed at the base of the tank, and a drain hose was connected to the drain valve to facilitate draining and replacement of the unit.

Performed an on-site evaluation for a trenchless sewer line repair, addressing the two deficiencies identified in the inspection report. Assessed the backyard work area, including the tree root zone and fence line, and measured the fence gate opening (approximately 41 to 55 inches) to confirm equipment access for trenchless repair operations. Site conditions documented with photographs to support repair planning.

Replaced the existing 14-year-old 50-gallon gas water heater with a new 50-gallon gas unit as a proactive replacement, as the original unit was nearing end of service life. Disconnected and drained the old tank, reconnected the gas supply, copper water supply and return lines, and galvanized flue venting, then verified proper draft, burner ignition, and leak-free connections. Tested the unit for normal operation and confirmed the work area was left clean.

Installed a customer-supplied kitchen faucet at the sink, connecting it to the existing chrome angle-stop shutoff valves with braided stainless steel supply lines and reconnecting the sprayer hose. Verified the shutoff valves, garbage disposal, and drain connections beneath the sink were intact, with no leaks or visible damage observed.

Repaired a leaking shut-off valve and supply line beneath the lavatory sink, and serviced the faucets to restore proper operation and eliminate drips. Installed the appropriate piping and fittings for the filtered water dispenser, then pressure-tested all connections and confirmed there were no leaks.

Isolated and capped the hot and cold water supply lines serving the bar sink at the angle stop valves, and capped the drain line at the wall stub-out to prevent leaks and sewer gas intrusion. Verified all connections were secure and watertight, leaving the lines properly sealed for sink removal.

Inspected the tub drain assembly, overflow, and valve handles on a tub fitted with a liner and cleared the restriction causing slow drainage and standing water. Tested the stopper, overflow, and diverter for proper operation and confirmed free-flowing drainage, with mineral and rust staining noted around the drain area. Verified the tub valve handles for function and left the fixtures operating correctly.

Performed a follow-up inspection of the copper connection at the temperature and pressure relief valve on the recently installed Rheem water heater, which the customer reported may have been left uncrimped. Visually verified the piping, fittings, and surrounding connections, and observed no leaks, corrosion, or rust at the tank or valve. Documented the installation with photos and reviewed findings with the supervisor.

Installed an undermount sink in the vanity, securing the basin to the underside of the countertop with metal mounting brackets and support arms anchored to the cabinet wall. Connected the drain assembly with a threaded tailpiece and slip-joint fittings, and attached braided stainless steel supply lines. Verified all connections were secure with no leaks, and confirmed the cabinet interior and hardware were clean and undamaged.

Disconnected the kitchen sink drain assembly at the garbage disposal discharge and P-trap slip joints to access the blockage, and removed heavy accumulations of grease, sludge, and food debris coating the interior of the PVC drain line. Cleared the obstruction, flushed the line, and reassembled all slip-joint connections, restoring proper drainage through the disposal and sink.

Inspected the reported yard leak at the water meter pit, where the digital meter and shutoff valve were accessed and examined, and the pit was found to contain saturated soil, debris, and mineral buildup on the fittings, consistent with a service-line leak downstream of the meter. Documented the condition of the meter assembly and noted loose, unsecured meter wiring inside the pit.

Inspected the toilet tank after the customer reported malfunctioning internal components and had shut off the water supply. Removed the tank lid and evaluated the fill valve, flapper, and refill tube for wear and proper operation. Documented the condition of the tank interior, which showed mineral staining and residue buildup.

Inspected the gas water heater for improper operation and evaluated the ICON System gas control valve, status indicator, gas piping, flexible gas connector, and burner compartment wiring. Checked the control's flash-code diagnostics and examined the gas supply connections and burner assembly components for faults. Restored the unit to proper operating condition.

Inspected the kitchen sink drain assembly, P-trap, garbage disposal connections, and supply lines for the reported leak, confirming all slip-nut couplings and the dishwasher drain hose connection were secure and dry. Verified static water pressure at the gauge, which read approximately 60–70 psi and falls within normal residential range, and addressed the slow hot water delivery at the newly installed faucet by checking the supply and shutoff valves. Protective mat placed beneath the plumbing to catch any residual moisture.

Replaced the bathroom vanity faucet with the customer-supplied fixture and inspected the second widespread faucet for excessive handle rotation. Both faucets were checked for proper operation, handle travel, and leak-free connections at the granite countertop mounting.

Assessed a bathroom vanity with a granite countertop and white undermount sink, chrome widespread faucet, and pop-up drain assembly for sink replacement. Inspected the plumbing below, including the P-trap, slip-nut connections, braided stainless steel supply lines, and shutoff valves, and found no leaks, corrosion, or damage, so the existing connections are suitable for reuse during the replacement.

# Refrigerator Water Valve Replacement Responded to service call for refrigerator water supply issue. Upon inspection, accessed utility space behind appliance and identified faulty water inlet valve requiring replacement. Shut off main water supply at copper plumbing manifold located in basement ceiling area. Disconnected existing water line connection from failed valve assembly. Removed defective valve from refrigerator and installed new OEM replacement valve, ensuring proper seating and connection integrity. Reconnected water supply line with secure compression fitting. Restored water supply and tested valve operation for proper flow and shutoff function. Verified no leaks at connection points. Cycled ice maker and water dispenser to confirm full system functionality. Cleared work area and returned appliance to normal operating position.

Responded to service call for non-operational garbage disposal unit. Upon inspection, identified InSinkErator Evolution Series disposal unit beneath kitchen sink with potential electrical or mechanical failure. Performed diagnostic assessment, tested unit functionality, and restored disposal to proper working condition. Verified drain assembly and confirmed system operational with water flow test upon completion.

Responded to customer complaint of basement drain backing up during washer usage and slow drainage in kitchen sink. Upon inspection, identified clogged main drain line affecting multiple fixtures. Cleared blockage in basement floor drain using appropriate drain cleaning equipment. Verified proper drainage flow restored to both washing machine discharge and kitchen sink drain lines. Water staining on basement floor indicated previous backup issues, consistent with customer's reported symptoms. All fixtures tested and confirmed draining properly upon completion of service.

Responded to service call for three malfunctioning toilets. Inspected one Delta unit and two Toto units to diagnose operational issues. Examined internal tank components including fill valves, flush valve assemblies, and flapper mechanisms. Identified worn and defective parts affecting proper flushing and water flow. Performed necessary repairs and adjustments to restore all three toilets to proper working condition.