Decatur, GA

Performed routine maintenance flush on tankless water heater unit. Accessed and removed inlet filter screen, cleared debris and sediment buildup, and reinstalled filter assembly. Flushed system with descaling solution to remove mineral deposits and ensure optimal heat exchanger performance and water flow efficiency.

Completed installation of tankless water heater system with new copper supply piping, brass fittings, and shutoff valve in basement crawl space. Installed exterior PVC venting through brick wall with proper termination points above grade near foundation plantings.

Responded to customer concern regarding sewage odor previously suspected to be mold-related. Conducted thorough inspection of plumbing system, focusing on under-sink drainage assembly and water heater installation area. Documented P-trap configuration, PVC drain lines, supply connections, and water heater piping with photographic evidence for diagnostic purposes. Assessment revealed potential sewage gas infiltration requiring further evaluation of drain trap integrity and venting system.

Responded to venting issue code on recently installed Navien tankless water heater. Upon inspection, found improper venting configuration with PVC exhaust pipe installation. Diagnosed fault code related to combustion air flow and exhaust system, adjusted venting components, verified proper clearances, and confirmed unit returned to normal operation with display reading 125°F.

Replaced supply and return air plenums in crawl space HVAC system. Removed old deteriorated ductwork components and installed new metal plenums with proper reflective insulation wrapping. Secured all ductwork connections with metal clamps and straps to ensure airtight seal and proper system performance.

Performed comprehensive general maintenance inspection on HVAC system located in crawlspace as requested by customer. System inspection included air handler unit, ductwork connections, condensate drain lines, and all accessible components. All equipment found to be operating within normal parameters with no issues identified requiring immediate attention at this time.

Completed consultation and assessment for conversion from existing gas-fired tank-style water heater to tankless system. Evaluated current installation including gas supply line, venting configuration through attic space, electrical requirements, and existing plumbing connections. Inspected galvanized and copper supply piping, expansion tank, shutoff valves, and available clearances in mechanical room. Assessed gas line capacity, existing flue pipe routing through ceiling joists, and structural considerations for mounting tankless unit. Documented current water heater specifications and mechanical room layout. Provided recommendations for tankless water heater installation including necessary upgrades to gas piping, venting modifications, electrical service requirements, and optimal unit placement for code compliance and efficient operation.

Installed new coil assembly on HVAC system. Performed vacuum and pressure testing to verify proper refrigerant circuit integrity and system operation upon completion.

Responded to complaint of inconsistent hot water from tankless water heater. Inspected system and identified water pressure irregularities affecting unit performance. Verified pressure gauge readings and tested system operation. Adjusted water pressure regulator and ball valves to restore proper flow and pressure parameters within manufacturer specifications. System now delivering consistent hot water at appropriate temperature and pressure levels.

Responded to service call for gas line capping in preparation for deck demolition. Successfully located and secured the gas supply line running beneath the existing deck structure, ensuring safe disconnection and proper capping to prevent gas leakage. Verified all connections were properly sealed and tested for integrity before customer's scheduled deck removal work.

Responded to no-fill condition on toilet tank. Upon arrival, confirmed water supply valve was open and recent municipal water work had occurred in area. Inspection revealed fill valve with debris obstruction likely caused by sediment disturbance from city line work. Disassembled fill valve assembly, cleared blockage from inlet screen and internal components, and flushed supply line to remove remaining sediment. Reassembled fill valve, tested operation, and verified proper tank filling and flush cycle. Tank now filling correctly with adequate water level for normal operation.

Responded to reported leaks at kitchen sink garbage disposal and bathroom sink P-trap. Inspected garbage disposal unit and mounting assembly, checking for loose connections, worn gaskets, and drain line integrity. Examined corrugated drain hose and clamp connections on disposal unit. Assessed bathroom sink P-trap for cracks, loose slip nuts, and proper seal integrity. Documented conditions with photographs for service records.

Responded to toilet leak complaint and performed diagnostic inspection of tank components and associated plumbing systems. Upon examination, identified significant mineral buildup and hard water deposits throughout tank interior, indicating chronic water quality issues affecting mechanical operation. Inspected flush valve assembly, flapper mechanism, and float valve system for proper function and seal integrity. Documented condition of tank interior showing extensive staining along waterline and corrosion on brass mounting hardware. Investigated secondary plumbing access panel revealing auxiliary pump mechanism with evidence of water accumulation and sediment buildup in compartment. Assessed thermostatic control valve and associated connections for leaks or failures contributing to reported issue. Captured photographic documentation of both toilet tank interior and pump compartment to support findings and establish baseline condition for future reference.

Responded to service call for clogged toilet with standing water backup. Upon arrival, found toilet bowl filled with discolored water and unable to drain properly. Successfully cleared obstruction using appropriate drain cleaning equipment, restored proper flush function, and verified complete drainage. Toilet returned to normal operation with no further backup issues observed.

Responded to basement water pooling concern and performed comprehensive inspection of sewage ejection pump system. Accessed pit through exterior grade-level access cover, documented existing pump configuration and PVC discharge piping. Based on inspection findings and standing water conditions, system evaluation was completed to determine appropriate resolution for the drainage issue.

Responded to water intrusion complaint in basement. Upon investigation, identified active water infiltration from exterior foundation area entering crawl space. Inspected plumbing system including supply lines, shut-off valves, and drain components - no active leaks detected from interior plumbing. Traced water source to exterior drainage issue along building foundation where standing water and inadequate grading were directing surface runoff toward structure. Marked utility locations and documented compromised drainage patterns in alleyway adjacent to foundation. Water staining observed on crawl space ceiling materials consistent with moisture penetration from exterior source rather than plumbing failure.

Responded to drain repair service call for HVAC unit. Upon inspection, found water accumulation on concrete floor beneath equipment, indicating drainage system malfunction. Cleared condensate drain line obstruction and verified proper drainage flow. Inspected flexible drain hoses and connections for proper installation and secure fittings. Tested system operation to confirm condensate removal functioning correctly with no further water pooling. Unit returned to normal operation with proper moisture management restored.

Responded to service call for mop sink jetting and investigation of leak near ice machine. Successfully jetted mop sink drain line to clear blockage and restore proper drainage. Inspected area around ice machine and identified minor leak, documented conditions with photos for customer records.

Completed full sewer line replacement at residential property. Excavated trench approximately 3-4 feet deep through lawn and landscaping beds, running parallel to house foundation through red clay soil. Removed existing deteriorated sewer line and installed new white PVC pipe from house connection to main sewer system. Installation included proper cleanout access point at base of trench for future maintenance needs. Backfilled excavated area upon completion of pipe installation and pressure testing. All work performed met local plumbing codes and specifications outlined in approved quote.

Installed water pressure booster pump system in utility room to address low water pressure issues. Connected booster pump to existing copper plumbing lines, integrated with water heater and filtration system, and tested all connections for proper operation and pressure output.

Completed routine HVAC maintenance on residential split system, servicing both indoor air handler unit located in attic crawl space and outdoor condensing unit. Outdoor condenser coils were heavily soiled with dirt and debris accumulation, requiring thorough cleaning to restore proper airflow and heat transfer efficiency. Unable to access equipment secured within locked protective cage; will require key from property owner on follow-up visit to complete full inspection and service of caged unit.

Replaced HVAC evaporator coil with new A-frame unit, installed new capacitor, and replaced 2" furnace adapter required for proper coil integration. Connected refrigerant lines with brass fittings to new coil assembly. Verified system pressures and performance parameters using digital diagnostic equipment to ensure proper operation upon completion.

Responded to follow-up service call for toilet not flushing or filling properly. Upon inspection, documented the condition of the toilet tank components including the flush valve assembly, fill valve mechanism, flapper chain, and overflow tube. Tank interior showed significant water discoloration and mineral deposits indicating potential water quality issues or component deterioration that may be affecting proper flushing and filling operation.

Responded to leak complaint with water penetrating ceiling from bathroom above. Upon inspection, identified active leak on corroded copper supply line beneath bathroom fixture. Copper piping exhibited significant verdigris corrosion at joint connection with visible water droplets present. Documented existing conditions including compromised pipe integrity and moisture damage. Verified system pressure at 0 PSI on gauge, indicating supply isolation. Assessed drainage assembly including P-trap and PVC connections for additional concerns. Photographed corroded copper line, pressure gauge readings, and affected plumbing components for documentation purposes.

Responded to service call for clogged upstairs toilet and slow-draining main level toilet. Successfully cleared blockage in upstairs toilet and restored proper drainage to both fixtures. Verified water supply connections and shut-off valve operation during service. Both toilets tested and confirmed functioning properly upon completion.