Norcross, GA – Plumber

Replaced the hot and cold valve cartridges in the widespread bathroom faucet using customer-supplied parts. Removed the lever handles and retaining hardware, extracted the worn cartridges, installed the new cartridges, and reassembled the handles. Tested both hot and cold operation for smooth function and verified there were no leaks at the faucet or sink.

Replaced the leaking valve on the A.O. Smith electric tank-type water heater and installed a thermal expansion tank on the system to manage thermal expansion pressure. Verified the pressure-reducing valve and shutoff valve at the supply line, with the Flo by Moen leak monitor in place, and confirmed no leaks at the repaired connections.

Provided a second opinion on a sewer lateral with suspected root intrusion, reported approximately 35' from the cleanout. Excavation exposed the line and revealed severely corroded, split cast-iron/steel pipe with tar-coated, peeled-back edges joined to a section of PVC, with tree roots present along the trench. Findings indicate the failed pipe section requires replacement with new PVC.

Performed water heater service on a standard Rheem gas unit installed in a confined utility closet, including inspection of the gas supply line, copper supply piping, shutoff valve, flue vent, and thermal expansion tank. Verified static water pressure with a Watts pressure gauge at the hose bib, with the live reading in the 40–60 psi range and the maximum-pressure indicator showing a prior spike near 120 psi, indicating pressure surges in the system. Noted deteriorated, torn insulation on the adjacent foil-wrapped ductwork and corrosion on the brass fittings for the customer's awareness.

Installed the customer-supplied toilet, including setting the bowl, securing it to the flange, and connecting the water supply. Verified the unit operates properly with no leaks. Observed the adjacent water heater's pressure gauge reading approximately 60 psi, within normal range, and noted crusted pipe sealant buildup at the threaded gas line tee joints, with no visible rust, cracks, or damage.

Responded to an emergency leak under the sink and accessed the vanity cabinet to inspect the supply lines and angle-stop shutoff valves. Disconnected the affected braided stainless-steel supply connections and the PVC drain slip-joint to isolate the leak source, with the drain line routed to a catch container to contain residual water. Water staining was found around the shutoff valve and escutcheon, and the supply and drain connections were left accessible for further repair or replacement.

Performed an on-site evaluation and estimate for converting an existing half bath to a full bath by adding new plumbing. Verified static water pressure at approximately 60–65 psi using a gauge, which is within the normal residential range and suitable for supporting the additional fixtures. Documented existing conditions, including nearby electrical conduit and wiring and a stained concrete floor area, to be accounted for in the scope of work.

Replaced the existing manual urinal flushometer with a new chrome flush valve assembly, including the handle and vertical supply and flush tube connection to the wall-mounted urinal. Verified proper flush operation, secure fittings, and leak-free connections upon completion.

Pulled the toilet and replaced the failed wax ring seal at the closet flange, which was the source of the leak and sewer gas odor. Cleaned the flange and removed old caulk and residue, reset the toilet with a new seal, secured the closet bolts, and recaulked the base. Flushed and tested to verify no leaks at the base and that the odor was eliminated.

Responded to a no heat complaint with intermittent operation on the heat pump system serving the laundry room air handler. Inspected the outdoor condensing units and found the equipment intact with no frost, ice, or corrosion, but with heavy accumulation of pine needles, leaves, and debris around the service valves, refrigerant line fittings, and base of the unit. Documented the unit condition and nameplate data, and diagnosed the intermittent cycling to continue troubleshooting.

Responded to an overflowing wall-mounted urinal that had been isolated at the supply stop. Cleared the obstruction from the fixture's drain line, then restored the water supply and cycled the flush valve to confirm proper flushing and unrestricted drainage. The fixture now drains freely with no leaks or overflow, and the flush valve assembly and connections show no visible defects.

Performed a complimentary sewer scope inspection for a real estate transaction and reviewed the recorded camera footage with the seller-side agent. The inspection identified a root intrusion approximately 20 feet from the cleanout, with the line estimated at roughly 8 feet deep. Further downstream, around 46 feet, the camera revealed heavy root growth along the pipe walls and a significant debris obstruction partially blocking the line, indicating corrective action is recommended.

Inspected the gas supply line at the furnace and wall shutoff valve, identifying corrosion and mineral residue at the flexible connector fitting and valve body. Leak-tested the connections, then repaired the affected joints, replaced the compromised flexible gas connector as needed, and verified all fittings were secure and leak-free before restoring gas service and confirming proper appliance operation.

Responded to a no-cooling call and inspected the indoor gas furnace and outdoor condenser. Opened the furnace cabinet to evaluate the control board, pressure switches, inducer assembly, and wiring, and cleared the condenser of surrounding leaf and pine needle debris and overgrown vegetation to restore proper airflow across the coil. Verified system operation following the corrective work.

Relocated icemaker water supply line from behind cabinet to behind refrigerator location by installing new outlet box in wall cavity with shut-off valve and braided supply line. Routed PVC supply piping through floor joists in crawl space and secured with appropriate hangers to provide proper water connection at new location.

Responded to leak in crawl space and performed diagnostic inspection. Located active water leak requiring access through drywall to expose plumbing system. Created access opening in wall to identify source and assess extent of damage to surrounding structure. Documented conditions with photos showing exposed framing, piping configuration, and Rheem Performance Platinum water heater installation in basement utility area. Trip charge waived per customer request.

Responded to service call for toilet with inadequate flushing performance. Upon inspection, found standard two-piece toilet experiencing incomplete waste removal during flush cycles with no active blockage present. Assessed flush mechanism, water level in tank, and bowl rim jets for proper operation. Documented existing conditions with photographs showing toilet installation, surrounding bathroom layout, and current fixture status for service records.

Responded to a leak behind shower valve. Upon investigation, accessed the ceiling space above the affected area and identified the source of the water intrusion at the shower valve assembly. Documented existing conditions with photographs showing the plumbing infrastructure, including PVC and copper supply lines running through the floor joists. Completed necessary repairs to resolve the leak and prevent further water damage to the surrounding structure.

Responded to no hot water condition on Navien tankless water heater displaying error code 117F. Diagnosed issue as clogged inlet filter restricting water flow to unit. Removed and cleaned debris-laden inlet screen filter, restoring proper water flow and system operation. Verified system pressures and confirmed unit returned to normal function with hot water restored throughout property.

Successfully installed new stainless steel dishwasher unit beneath existing countertop, connecting water supply lines, drain hose, and electrical connections per manufacturer specifications. Verified proper operation of all wash cycles and confirmed no leaks at supply and drain connections upon completion.

Responded to a leak on the refrigerator icemaker supply line located in the crawl space. Upon inspection, identified active leak occurring on the copper water line upstream of the shut off valve. Repaired the compromised section of copper piping, verified all connections were secure, and confirmed system was leak-free before restoring water supply to the icemaker.

Responded to customer request for second opinion on shower leak. Performed thorough inspection of affected area, including opening drywall to access wall cavity and assess extent of water damage. Documented interior wall conditions, exposed framing, and insulation. Examined floor-wall junction and baseboard area for signs of moisture intrusion and water staining on flooring surface. Provided professional assessment of leak source and recommended repair solutions to customer.

Responded to service call for clogged toilet. Upon inspection, discovered the fixture was actually a household appliance with severe drainage blockage caused by extensive buildup of organic matter, mineral deposits, and mold growth within the drain opening and surrounding areas. Removed accumulated debris and fibrous material from the circular drainage port, cleaned contaminated surfaces showing yellowish-brown staining, and addressed fungal growth present in the drainage system. Restored proper drainage function to the unit.

Responded to report of ceiling leak in garage area suspected to be from toilet above. Upon investigation, removed section of drywall ceiling to access plumbing and structural components. Created rectangular access opening exposing floor joists and subfloor decking to inspect for water damage and identify leak source. Documented conditions with photos showing exposed framing members and investigation area for further assessment and repair planning.

Responded to follow-up service call regarding water hammer noise in plumbing system following previous toilet repair work. Inspected residential plumbing installation and pressure regulation equipment. Documented system pressure readings via installed gauge and verified proper operation of pressure reducing valve. Assessed water supply lines and connections throughout accessible plumbing areas to identify source of pipe vibration and noise complaints.