Doraville, GA

Responded to service call for water heater leaking at base. Upon inspection, found significant corrosion and rust damage to the water heater tank and surrounding support structure. The unit, manufactured in October 2017, exhibited deterioration at the base with visible moisture damage extending to the wooden support beam beneath the appliance. Documented equipment condition with photographs showing specification labels, safety warnings, and extent of corrosion damage affecting both the tank and mounting platform. The pressure relief valve assembly and associated brass fittings were inspected and photographed. Concrete floor showed evidence of water exposure from the leak. Customer was advised of findings and provided with photographic documentation of the water heater's condition for review and determination of next steps for repair or replacement.

Responded to follow-up call for no hot water issue on recently installed 40-gallon Rheem Professional gas water heater. Upon arrival, inspected unit and verified proper installation of all copper supply lines, gas connections, and venting. Observed burner ignition through viewing window with characteristic blue flame, indicating proper combustion and gas flow. Checked temperature and pressure relief valve, confirmed blue-handled isolation valve in correct position, and verified all electrical connections secure. Unit found operating as designed with burner cycling normally and hot water production restored.

Responded to service call for kitchen faucet leak. Upon inspection, identified a deteriorated valve washer in the aged bathroom sink faucet with brushed nickel/bronze finish. Replaced worn washer and tested fixture functionality, confirming successful repair with no further leakage.

Completed sewer repair as per quote #260303-006071. Excavated area to access damaged sewer line, then installed new PVC piping with proper connection fittings. Documented installation of both vertical and horizontal PVC components in the excavated repair zone.

Completed inspection and service on plumbing system, addressing issues with shower drain and cast iron drain. Pressure testing revealed system operating at approximately 80 PSI. Installed thermal expansion tank to regulate pressure and prevent potential damage to plumbing fixtures.

Responded to service call for a shower drain leak. Upon inspection, discovered deteriorated drain seal with significant corrosion and mineral buildup causing water to leak through to the basement. Observed water damage where the drain pipe penetrates the floor structure, with visible white mineral deposits tracking down the black PVC pipe below.

Inspected exterior brick wall water spigot fixture and interior commercial utility room. Documented condition of wall-mounted water connection point with metallic base plate and examined interior mechanical space containing exposed ductwork, electrical conduits, junction boxes, and service panel for approved quote specifications.

Replaced 30-year-old 40-gallon gas water heater that showed significant signs of failure including substantial rust/mineral deposits on floor tiles and active leakage around drain area. Installed new unit, pressure tested system to ensure proper operation, and verified all connections were secure with no leaks present.

Inspected two side-by-side 40-gallon A.O. Smith gas water heaters installed in 2015. Confirmed units are functioning properly with no active leaks or operational issues. Customer is considering replacement options despite current satisfactory performance.

Conducted site assessment for new waterline and spigot installation at commercial property. Documented existing water heater setup with building water shutoff access and current pressure gauge reading approximately 80-90 PSI. Customer informed that permits may be required for commercial plumbing modification.

Responded to service call for leaking sink with drainage issues. Inspected double-basin kitchen sink where garbage disposal side was leaking and second basin wasn't draining properly. Customer also reported water in unfinished basement, but source couldn't be definitively determined as it may be weather-related with no visible ceiling damage in the affected area.

Investigated ceiling leak and identified moisture accumulation on wooden joists near PVC plumbing connections. Located issue at pipe joint with purple primer where condensation was evident. Applied proper sealing to affected joint and secured pipe with metal hanger to prevent future leakage.

Diagnosed high water pressure (90-100 psi) as the cause of leaks in toilet and bathtub fixtures. Inspected crawlspace to evaluate supply lines and identified no additional issues with copper piping. Installed pressure regulating valve to reduce system pressure to appropriate levels, resolving the leaking issues.

Responded to customer call regarding leak. Inspected system and located issue at pressure gauge showing reading of 110-120 psi. Repaired leak by replacing faulty gauge connection and verified proper system pressure after completion.

Conducted assessment for replacement of aging water heater located in basement utility area. Evaluated existing plumbing connections and ventilation requirements for new installation. Additionally, inspected site conditions for proposed gas line extension from basement to outdoor fireplace, noting required routing through existing mechanical space with proper clearances from HVAC ductwork.

Inspected and diagnosed cast iron drain pipe that required replacement. Accessed plumbing through wall cutout, revealing water damage to subflooring. Replacement job will require assistant due to complexity of accessing crawlspace area and managing the deteriorated cast iron pipe system.

Inspected gas fireplace that had never been used; discovered significant corrosion and possible moisture damage at the gas line connection point. Observed dark buildup at pipe junction which could indicate a leak. Recommended immediate repair of the gas line fitting before operation of the fireplace.

Customer was experiencing issue with laundry drain overflowing, tech ran snake to clear drain but warned there may be issues with drain due to old cast iron pipe. Snaked drain and pulled back some clumps of lint likely caught up in p-trap. Tested drain and found that drain would eventually back up really slowly, inspected drain in crawlspace and found a long run of 2” cast iron drain minimally sloped indicating line was likely to closed up and restricting flow. Wrote up quote to replace with PVC.

Existing water heater is leaking. Removed and disposed of existing water heater. Furnished and installed a new 38 gal Lowboy electric water heater. Checked for leaks and proper operation. Discount applied towards thermal expansion tank. Recommended having Reliable Restoration remove any water that is left in the crawlspace and assess any damage that water has caused. Reliable Restoration 678 325-1633

Furnish and install new 50 gallon gas water heater. New thermal New shutoff New regulator valve (discounted) Reconnect existing recirculating pump Includes removal and disposal of existing heater, 6 year warranty on heater and all parts and material. As promised, we did not charge for a new regulator valve.

Customers water heater pilot light not staying lit. Attempted to light the heater but pilot would not stay on. Due to the age (9/10 years old) the heater is at its life expectancy. Provided an estimate on replacing with new. Customer also interested in pricing a heater that they provide. Waived the trip charge out of good customer relationship

Arrived at the residence and proceeded with option one, pulling the toilet to access the main sewer line for drain cleaning, but the blockage could not be cleared from this entry point. An exterior cleanout was located and used for a backward cleaning attempt with a sewer machine, which also failed to fully clear the line, followed by a complimentary high-pressure jetter service run three times with only minimal success. Camera inspection after these efforts revealed a corroded section of pipe restricting further advancement, strongly indicating a break or collapse in the cast iron sewer line, consistent with the failure of multiple cleaning methods from two access points. The repeated inability to clear the blockage despite aggressive cleaning from both interior and exterior points confirms a structural failure likely in the cast iron piping exiting the home. Replacement is recommended from the point where the cast iron exits the home, through the problematic area, and up to the exis

Arrived at property for leak coming from venting located in downstairs bathroom. Technician was informed that drip from venting would happen when upstairs bathtub is ran. Also was informed of bathtub issues with draining water. Recommended to cut access in downstairs ceiling below bathtub to confirm no drain issues are present before drain cleaning service due to leak. Please refer to attached estimate to cut access to inspect bathtub and subsequent piping located in ceiling. Psi to property is 42psi. Caulked around bathtub and toilet. Recommended to monitor drip and call if drip persists. Informed homeowner to allow caulking to dry for full 24 hours before use of bathroom fixtures.

Please refer to updated attached estimate to preform exploratory excavation in area of property to find leak.

Arrived at property for water leak. Water can be seen surfacing from ground in area in front of housing units in street. Main water vault at property has been located and identified. Adjacent vault for County has been located as well. Please refer to attached estimate for scope of work to preform further diagnosis on leak and to more accurately identify recommended area for excavation.