Doraville, GA

Completed comprehensive plumbing and gas system corrections to bring multiple components into code compliance and restore proper functionality. Replaced the PVC discharge pipe on the hot water heater with approved copper or CPVC material meeting current safety standards. Installed code-compliant sediment traps of proper length on both the hot water heater gas line and the attic furnace gas pipe. Addressed drainage issues in the primary bathroom by clearing blockages from the drainage lines to restore proper flow. Secured the hallway bathroom toilet properly to the floor and replaced the wax ring to ensure a watertight seal and stable installation.

Responded to customer report of water pooling in yard with additional leaking shower head and toilet shut-off valve. Investigated attic space and located copper waterline connections above insulation. Excavated yard area where previous waterline repair was performed and exposed compromised PVC plumbing configuration with multiple elbow fittings showing signs of failure in sandy soil conditions. Documented both attic plumbing infrastructure and underground pipe damage with photographic evidence for repair assessment.

# Service Completed Responded to customer report of brown water discoloration at all faucets throughout the residence. Upon arrival, conducted comprehensive inspection of the plumbing system to identify the source of sediment contamination. Examined the Rinnai tankless water heater installation and associated components. Inspected system pressure monitoring equipment, including pressure gauge assembly mounted on brass manifold fittings showing proper PSI readings. Verified water heater was operating at set temperature of 120°F as displayed on digital control panel. Assessed all incoming and outgoing water lines, including copper gas supply lines, PEX water distribution piping, and PVC exhaust venting. Documented current system configuration with photographs showing pressure gauge assembly with dual needle indicators, brass manifold connections with isolation valves, and complete tankless water heater installation including wall mounting, utility connections, and exhaust termination

Responded to a water leak at the main shutoff valve located near the water meter. Upon arrival, found the backflow prevention device actively leaking with water flowing into the protective green enclosure at ground level. The brass valve assembly and copper piping showed significant corrosion and oxidation from prolonged outdoor exposure. Shut off the water supply, replaced the faulty shutoff valve with a new brass ball valve, and tested the system to ensure proper operation and no leaks. Documented the condition of the existing equipment and the completed repair with photographs for service records.

Responded to service call for sump pump inspection with concerns regarding discharge piping functionality. Upon arrival, evaluated exterior discharge line termination point at foundation wall and confirmed proper outlet configuration through foundation vent area. Inspected interior sump basin installation, including vertical discharge pipe with floor penetration boot assembly. Observed evidence of previous moisture infiltration around pipe penetration point based on staining patterns on protective floor sheeting. Verified discharge pipe routing, connections, and mechanical systems integration. Documented current system condition with photographic evidence for service records.

Completed plumbing estimate for bathroom vanity remodel involving countertop replacement. Assessed existing undermount sink installation with white quartz countertop and evaluated current drain assembly with P-trap configuration and water supply connections. Provided pricing for necessary plumbing modifications to accommodate new countertop installation.

Successfully replaced kitchen faucet with customer-supplied fixture, installing new braided stainless steel supply lines connected to existing copper piping via brass compression fittings. Also provided estimate for replacement of existing 50-gallon gas water heater, which is functioning properly but nearing end of service life.

Responded to service call for previously identified shower issue. Upon arrival after scheduled time, inspected bathtub spout and drain assembly in tiled bathroom where prior repair recommendation had been declined. Documented current condition of brushed nickel spout fixture and discussed smart water leak detector system options with homeowner for future leak prevention and monitoring capabilities.

Responded to service call for non-functional exterior hose bibb. Upon arrival, performed comprehensive assessment of outdoor water spigot mounted on exterior wall with blue handle valve. Conducted thorough inspection of fixture, wall penetration point, and surrounding area to identify root cause of malfunction. Examined interior wall cavity behind hose bibb location, which revealed significant water damage to drywall and structural deterioration at ceiling-wall junction. Documented extensive damage including compromised drywall, exposed framing, and evidence of long-term moisture intrusion. Photographed both exterior spigot condition and interior water damage for detailed assessment. Provided professional evaluation and free estimate for necessary repairs to restore proper function and address underlying water damage issues.

Replaced defective P-trap assembly under sink with new white PVC P-trap, ensuring proper connection to metal sink drain and downstream plumbing. Inspected urinals per customer concern regarding improper operation and assessed functionality of flush mechanisms and water supply lines.

Responded to service call for water heater leaking at base. Upon inspection, found significant corrosion and rust damage to the water heater tank and surrounding support structure. The unit, manufactured in October 2017, exhibited deterioration at the base with visible moisture damage extending to the wooden support beam beneath the appliance. Documented equipment condition with photographs showing specification labels, safety warnings, and extent of corrosion damage affecting both the tank and mounting platform. The pressure relief valve assembly and associated brass fittings were inspected and photographed. Concrete floor showed evidence of water exposure from the leak. Customer was advised of findings and provided with photographic documentation of the water heater's condition for review and determination of next steps for repair or replacement.

Responded to follow-up call for no hot water issue on recently installed 40-gallon Rheem Professional gas water heater. Upon arrival, inspected unit and verified proper installation of all copper supply lines, gas connections, and venting. Observed burner ignition through viewing window with characteristic blue flame, indicating proper combustion and gas flow. Checked temperature and pressure relief valve, confirmed blue-handled isolation valve in correct position, and verified all electrical connections secure. Unit found operating as designed with burner cycling normally and hot water production restored.

Responded to service call for kitchen faucet leak. Upon inspection, identified a deteriorated valve washer in the aged bathroom sink faucet with brushed nickel/bronze finish. Replaced worn washer and tested fixture functionality, confirming successful repair with no further leakage.

Completed sewer repair as per quote #260303-006071. Excavated area to access damaged sewer line, then installed new PVC piping with proper connection fittings. Documented installation of both vertical and horizontal PVC components in the excavated repair zone.

Completed inspection and service on plumbing system, addressing issues with shower drain and cast iron drain. Pressure testing revealed system operating at approximately 80 PSI. Installed thermal expansion tank to regulate pressure and prevent potential damage to plumbing fixtures.

Responded to service call for a shower drain leak. Upon inspection, discovered deteriorated drain seal with significant corrosion and mineral buildup causing water to leak through to the basement. Observed water damage where the drain pipe penetrates the floor structure, with visible white mineral deposits tracking down the black PVC pipe below.

Inspected exterior brick wall water spigot fixture and interior commercial utility room. Documented condition of wall-mounted water connection point with metallic base plate and examined interior mechanical space containing exposed ductwork, electrical conduits, junction boxes, and service panel for approved quote specifications.

Replaced 30-year-old 40-gallon gas water heater that showed significant signs of failure including substantial rust/mineral deposits on floor tiles and active leakage around drain area. Installed new unit, pressure tested system to ensure proper operation, and verified all connections were secure with no leaks present.

Inspected two side-by-side 40-gallon A.O. Smith gas water heaters installed in 2015. Confirmed units are functioning properly with no active leaks or operational issues. Customer is considering replacement options despite current satisfactory performance.

Conducted site assessment for new waterline and spigot installation at commercial property. Documented existing water heater setup with building water shutoff access and current pressure gauge reading approximately 80-90 PSI. Customer informed that permits may be required for commercial plumbing modification.

Responded to service call for leaking sink with drainage issues. Inspected double-basin kitchen sink where garbage disposal side was leaking and second basin wasn't draining properly. Customer also reported water in unfinished basement, but source couldn't be definitively determined as it may be weather-related with no visible ceiling damage in the affected area.

Investigated ceiling leak and identified moisture accumulation on wooden joists near PVC plumbing connections. Located issue at pipe joint with purple primer where condensation was evident. Applied proper sealing to affected joint and secured pipe with metal hanger to prevent future leakage.

Diagnosed high water pressure (90-100 psi) as the cause of leaks in toilet and bathtub fixtures. Inspected crawlspace to evaluate supply lines and identified no additional issues with copper piping. Installed pressure regulating valve to reduce system pressure to appropriate levels, resolving the leaking issues.

Responded to customer call regarding leak. Inspected system and located issue at pressure gauge showing reading of 110-120 psi. Repaired leak by replacing faulty gauge connection and verified proper system pressure after completion.

Conducted assessment for replacement of aging water heater located in basement utility area. Evaluated existing plumbing connections and ventilation requirements for new installation. Additionally, inspected site conditions for proposed gas line extension from basement to outdoor fireplace, noting required routing through existing mechanical space with proper clearances from HVAC ductwork.