Name: True Plumbing, Heating & Cooling Atlanta
Address: 2650 Pleasantdale Rd, Doraville, Georgia, 30340, US
Telephone: 404-585-8990
Price range: $$

Expert Lilburn Plumbers - Family-Owned With Guaranteed Workmanship

We started True Plumbing, Heating & Cooling in 2014 as a family-owned business with deep roots in community service and traditional values. Our team believes that honest work, fair pricing, and treating customers with genuine respect never go out of style, which is why we've built our reputation on these timeless principles. We understand that Lilburn families work hard for their money and deserve plumbing services that provide real value without unnecessary upselling or hidden costs. Our approach is straightforward: listen to your needs, explain your options clearly, and deliver quality work that stands the test of time.

Join the growing family of satisfied customers by reaching out to us online or calling 404-585-8990 for honest, reliable service that treats you right from the very first call.

Trustworthy Water Heater Services With Guaranteed Satisfaction

Your family deserves reliable hot water without the worry of unexpected breakdowns or expensive surprises. Our honest water heater repair approach involves thorough diagnosis, clear explanations of your options, and upfront pricing that never includes hidden fees or unnecessary work. When replacement makes more sense than continued repairs, our water heater installation service helps you choose systems that fit both your needs and your budget, with no pressure to buy more than you actually need. Our family-focused water heater maintenance programs prevent most emergencies while extending system life through careful, professional care. We've kept hundreds of Lilburn families comfortable by providing the kind of reliable service we'd want for our own homes and families.

Dependable Sewer & Drain Solutions You Can Count On

Drainage problems can disrupt your entire household, but our straightforward drain cleaning services restore proper flow using proven methods that work the first time. We believe in doing the job right rather than rushing through quick fixes that fail when you need them most. When stubborn blockages require more aggressive treatment, our reliable hydro jetting service provides thorough cleaning that eliminates problems completely, not just temporarily. Leaks can waste money and damage your property – our honest leak detection service finds problems quickly and explains exactly what needs to be done to fix them properly. For sewer line issues, our dependable sewer repair services restore function using methods that provide lasting solutions at fair prices. We've helped countless Lilburn families avoid the stress and expense of recurring plumbing problems through quality work that lasts.

Practical Water Filtration Solutions For Better Family Health

Clean, safe water should be available throughout your Lilburn home without requiring expensive ongoing purchases of bottled water. Our sensible water filtration systems improve taste and remove contaminants using reliable technology that provides real benefits for your family's daily needs. For households wanting superior water quality, we offer reverse osmosis filtration systems that deliver exceptional purity while providing excellent long-term value for your investment. Hard water causes real problems for appliances, creates cleaning challenges, and wastes soap and detergent – our effective water softeners solve these issues while protecting your appliances and reducing household expenses. We'll honestly assess your water quality situation and recommend solutions that make sense for your family's needs and budget constraints.

Complete Plumbing Services For Every Family's Needs

Your bathroom should function reliably every day, which our experienced bathroom plumbing services ensure through careful installation, honest repairs, and preventive maintenance that prevents bigger problems. The kitchen is where families gather and meals are prepared, so our kitchen plumbing expertise keeps everything working smoothly without unnecessary complications or expensive upgrades you don't need. When plumbing emergencies arise, our responsive plumbing repair service provides effective solutions that fix problems completely rather than temporarily patching issues that will return later. We treat every job with the same careful attention, whether we're handling a simple repair or tackling more complex problems that require extensive troubleshooting and careful work.

Reliable Sump Pump Services For Family Protection

Georgia's unpredictable weather can cause basement flooding that destroys belongings and creates health hazards for your family. Our dependable sump pump installation provides essential protection using quality equipment that works when you need it most, without unnecessary bells and whistles that add cost without adding value. A sump pump that fails during storms provides no protection at all, which is why our thorough sump pump maintenance service keeps your system ready to protect your family and belongings when severe weather strikes. We've seen the heartbreak that preventable flooding causes families, and we're committed to providing reliable protection that gives you confidence during storm season without breaking your budget.

Safe Gas Line Services With Family Safety First

Gas appliances can provide excellent efficiency and performance for your family, but the lines supplying them must be installed and maintained with absolute attention to safety. Our experienced team handles every gas line repair with the careful protocols and expertise these critical systems require, never cutting corners or rushing through important safety procedures. Whether you're converting to gas appliances or need additional connections for new equipment, our gas line installation service ensures everything meets safety codes while operating efficiently for years to come. We understand that gas work involves your family's safety, which is why we never compromise on quality or rush through any aspect of the work, regardless of time pressures or other considerations.

See What Lilburn Families Say About Our Honest Service

Our commitment to honest work and family-focused service has earned us heartfelt reviews from grateful Lilburn families throughout the community. We encourage you to read these genuine testimonials from your neighbors who have experienced our straightforward approach and reliable results – you'll find them on our website and Google reviews. These reviews reflect our consistent delivery of service that solves problems effectively while treating every customer with the respect and honesty we'd want for our own families. From emergency repairs to planned improvements, we've earned the trust of Lilburn families by providing the kind of dependable service that builds lasting relationships. Ready to experience honest plumbing service that puts your family first? Call 404-585-8990 for reliable service that delivers on every promise we make.

Recent Jobs and Reviews in Lilburn, GA

Rated 5.0 out of 5 stars based on 4 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and trust in the plumbing service. Customers consistently express appreciation for the professionalism, expertise, and communication skills demonstrated by the technicians. A dominant theme throughout is the thorough explanation of issues and repair processes, with reviewers frequently noting how well problems were communicated in understandable terms. The prompt and efficient service stands out as a major strength, with multiple mentions of same-day appointments and quick response times that exceeded expectations. Customers repeatedly highlight the personable and friendly nature of the service providers, creating a sense of trust and comfort during what can often be stressful situations. The quality of workmanship receives consistent praise, with reviewers noting successful problem resolution, attention to detail, and going above and beyond standard expectations. Long-term loyalty is evident, with several customers mentioning years of positive experiences and intentions to use the service again for future needs. The fair pricing and accommodating nature of the company further contribute to the highly favorable impression. Overall, the reviews paint a picture of a reliable, customer-focused plumbing service that consistently delivers excellent results while maintaining strong interpersonal relationships with clients.

Our Local Reviews by City

Job Locations and Reviews

Review

Re replace hardware in my bathroom

Kimberly - Lilburn, GA 30047 11 days ago

Installed complete chrome-finished bathtub faucet assembly on white tub surround, including single-handle control valve with circular escutcheon plate and tub spout with diverter button. All fixtures were properly mounted and secured to ensure proper water flow and temperature control functionality.

Hunter C. Checked in 11 days ago

Installed complete chrome-finished bathtub faucet assembly on white tub surround, including single-handle control valve with circular escutcheon plate and tub spout with diverter button. All fixtures were properly mounted and secured to ensure proper water flow and temperature control functionality.

Lilburn, GA 30047

Responded to service call for HVAC system leaking in attic space. Upon inspection, identified active leak at evaporator coil assembly located within Trane XE 80 furnace unit. Opened top access panel and examined A-coil configuration, checking for clogged condensate drain line, damaged drain pan, and coil freeze conditions. Inspected condensate drainage system including PVC piping and verified proper pitch and flow. Documented equipment condition and leak source with photographs showing furnace interior, coil assembly, ductwork connections, and surrounding attic installation. Assessed both the primary air handler and secondary green-painted HVAC unit for potential cross-contamination or additional moisture issues.

Ross B. Checked in 14 days ago

Responded to service call for HVAC system leaking in attic space. Upon inspection, identified active leak at evaporator coil assembly located within Trane XE 80 furnace unit. Opened top access panel and examined A-coil configuration, checking for clogged condensate drain line, damaged drain pan, and coil freeze conditions. Inspected condensate drainage system including PVC piping and verified proper pitch and flow. Documented equipment condition and leak source with photographs showing furnace interior, coil assembly, ductwork connections, and surrounding attic installation. Assessed both the primary air handler and secondary green-painted HVAC unit for potential cross-contamination or additional moisture issues.

Lilburn, GA 30047

Responded to service request to adjust water heater temperature setting. Upon arrival, located the temperature control dial on the equipment's control panel, which displayed a range from 80 to 180 degrees Fahrenheit. Reduced the temperature setting by rotating the dial to a lower position per customer request, ensuring the new setting would provide adequate hot water while reducing energy consumption and minimizing scalding risk. Verified the caution label regarding temperature adjustment and scald prevention was clearly visible and legible on the control panel. Documented the adjusted temperature control setting with photographs for service records.

Hunter C. Checked in 23 days ago

Responded to service request to adjust water heater temperature setting. Upon arrival, located the temperature control dial on the equipment's control panel, which displayed a range from 80 to 180 degrees Fahrenheit. Reduced the temperature setting by rotating the dial to a lower position per customer request, ensuring the new setting would provide adequate hot water while reducing energy consumption and minimizing scalding risk. Verified the caution label regarding temperature adjustment and scald prevention was clearly visible and legible on the control panel. Documented the adjusted temperature control setting with photographs for service records.

Lilburn, GA 30047

# Water Heater Expansion Tank Replacement and Pressure Regulation

Responded to service call for leaking expansion tank and elevated water pressure on residential water heater system. Upon arrival, performed visual inspection of Rheem water heater and associated plumbing components.

## Issues Identified

Confirmed expansion tank failure with active leak at tank connection point. Pressure gauge reading indicated system pressure exceeding recommended operating range, measuring above safe threshold on ProLine gauge mounted at water heater inlet. Excessive pressure contributing to expansion tank failure and potential risk to water heater integrity.

## Work Performed

- Shut off water supply to water heater system
- Drained and depressurized existing failed expansion tank
- Removed compromised expansion tank from wall-mounted bracket
- Installed new white cylindrical expansion tank with proper sizing for system capacity
- Secured expansion tank to wall using black mounting straps for stab

Max O. Checked in 27 days ago

# Water Heater Expansion Tank Replacement and Pressure Regulation Responded to service call for leaking expansion tank and elevated water pressure on residential water heater system. Upon arrival, performed visual inspection of Rheem water heater and associated plumbing components. ## Issues Identified Confirmed expansion tank failure with active leak at tank connection point. Pressure gauge reading indicated system pressure exceeding recommended operating range, measuring above safe threshold on ProLine gauge mounted at water heater inlet. Excessive pressure contributing to expansion tank failure and potential risk to water heater integrity. ## Work Performed - Shut off water supply to water heater system - Drained and depressurized existing failed expansion tank - Removed compromised expansion tank from wall-mounted bracket - Installed new white cylindrical expansion tank with proper sizing for system capacity - Secured expansion tank to wall using black mounting straps for stab

Lilburn, GA 30047

Responded to service call for shower drain not draining properly. Upon arrival, conducted diagnostic assessment of the plumbing system including water pressure testing at exterior hose bib and inspection of water heater connections to rule out any systemic issues affecting drainage. Successfully identified and resolved the clogged drain issue, restoring proper water flow and drainage function to the shower.

Kyle T. Checked in 30 days ago

Responded to service call for shower drain not draining properly. Upon arrival, conducted diagnostic assessment of the plumbing system including water pressure testing at exterior hose bib and inspection of water heater connections to rule out any systemic issues affecting drainage. Successfully identified and resolved the clogged drain issue, restoring proper water flow and drainage function to the shower.

Lilburn, GA 30047

Conducted site evaluation for gas stove conversion, assessing existing gas supply infrastructure and required modifications. Documented current gas line configuration, pipe routing, and connection points to determine scope of work needed for safe appliance conversion.

Kyle T. Checked in 32 days ago

Conducted site evaluation for gas stove conversion, assessing existing gas supply infrastructure and required modifications. Documented current gas line configuration, pipe routing, and connection points to determine scope of work needed for safe appliance conversion.

Lilburn, GA 30047

Review

Remarkable Service team

Michael - Lilburn, GA 30047 33 days ago

Responded to service call for leaking toilet. Upon inspection, identified worn supply line connection at shut-off valve causing water seepage and wall staining. Replaced flexible braided supply line, tightened connections at valve and toilet tank inlet, and verified proper seal at all connection points. Tested system under full water pressure to confirm leak resolution and proper operation.

Hunter C. Checked in 35 days ago

Responded to service call for leaking toilet. Upon inspection, identified worn supply line connection at shut-off valve causing water seepage and wall staining. Replaced flexible braided supply line, tightened connections at valve and toilet tank inlet, and verified proper seal at all connection points. Tested system under full water pressure to confirm leak resolution and proper operation.

Lilburn, GA 30047

Replaced faulty fill valve assembly in toilet tank with new blue plastic float valve unit. Verified proper water level adjustment and confirmed all supply line connections at tank and wall-mounted shut-off valve are secure and leak-free.

Kyle T. Checked in 42 days ago

Replaced faulty fill valve assembly in toilet tank with new blue plastic float valve unit. Verified proper water level adjustment and confirmed all supply line connections at tank and wall-mounted shut-off valve are secure and leak-free.

Lilburn, GA 30047

Responded to service call for toilet not flushing properly with leak at shut off valve. Inspected toilet fill valve assembly and identified faulty fill valve requiring replacement with compatible TOTO model unit. Addressed water supply leak at shut off valve connection, verified system pressure using gauge to ensure proper operating parameters within acceptable range, and completed necessary repairs to restore proper toilet function and eliminate leak.

Kyle T. Checked in 52 days ago

Responded to service call for toilet not flushing properly with leak at shut off valve. Inspected toilet fill valve assembly and identified faulty fill valve requiring replacement with compatible TOTO model unit. Addressed water supply leak at shut off valve connection, verified system pressure using gauge to ensure proper operating parameters within acceptable range, and completed necessary repairs to restore proper toilet function and eliminate leak.

Lilburn, GA 30047

Inspected two toilets with continuous running issues on upper and lower levels of the property. Documented existing plumbing conditions including corroded supply line valves with significant rust and mineral deposits, deteriorated fill valve assemblies with worn components, and flush valve mechanisms showing age-related degradation. Photographed tank interiors revealing substantial mineral buildup, water staining, and corroded internal hardware requiring replacement to resolve constant running conditions.

Gary Y. Checked in 63 days ago

Inspected two toilets with continuous running issues on upper and lower levels of the property. Documented existing plumbing conditions including corroded supply line valves with significant rust and mineral deposits, deteriorated fill valve assemblies with worn components, and flush valve mechanisms showing age-related degradation. Photographed tank interiors revealing substantial mineral buildup, water staining, and corroded internal hardware requiring replacement to resolve constant running conditions.

Lilburn, GA 30047

Performed hydro jetting service to clear blocked drainage system. Successfully removed obstruction, including deceased rodent, from drain line using high-pressure water jetting equipment. Verified proper flow restoration and cleared all debris from access point and surrounding work area.

Max O. Checked in 104 days ago

Performed hydro jetting service to clear blocked drainage system. Successfully removed obstruction, including deceased rodent, from drain line using high-pressure water jetting equipment. Verified proper flow restoration and cleared all debris from access point and surrounding work area.

Lilburn, GA 30047

Responded to report of leak in yard near clubhouse area. Upon arrival, located active water leak at underground piping system. Excavated affected area and exposed damaged section of water line. Found compromised PVC pipe connection requiring replacement. Shut off water supply to isolated section and removed failed piping components. Installed new PVC pipe sections with proper fittings and purple primer coupling to restore water service. Pressure tested repaired line to verify integrity of connections and confirm no additional leaks present. Backfilled excavation area with gravel and restored ground surface. Verified pressure gauge readings within normal parameters at meter box location. System restored to full operation with no leaks detected.

Inacio C. Checked in 107 days ago

Responded to report of leak in yard near clubhouse area. Upon arrival, located active water leak at underground piping system. Excavated affected area and exposed damaged section of water line. Found compromised PVC pipe connection requiring replacement. Shut off water supply to isolated section and removed failed piping components. Installed new PVC pipe sections with proper fittings and purple primer coupling to restore water service. Pressure tested repaired line to verify integrity of connections and confirm no additional leaks present. Backfilled excavation area with gravel and restored ground surface. Verified pressure gauge readings within normal parameters at meter box location. System restored to full operation with no leaks detected.

Lilburn, GA 30047

Inspected toilet with intermittent running issue. Observed significant mineral buildup on flapper valve and internal tank components causing improper sealing. Cleaned and adjusted flush valve assembly, replaced flapper, and verified proper water level. Also provided customer with estimate for bathroom sink faucet replacement as requested.

Kyle T. Checked in 153 days ago

Inspected toilet with intermittent running issue. Observed significant mineral buildup on flapper valve and internal tank components causing improper sealing. Cleaned and adjusted flush valve assembly, replaced flapper, and verified proper water level. Also provided customer with estimate for bathroom sink faucet replacement as requested.

Lilburn, GA 30047

Responded to service call for toilet backup related to septic tank issues. Toilet was temporarily removed to accommodate septic tank pumping service. After septic system was successfully cleared, reset and reinstalled toilet with new wax ring, ensuring proper seal and stable mounting to floor. Confirmed proper flushing operation and absence of leaks upon completion.

Hunter C. Checked in 154 days ago

Responded to service call for toilet backup related to septic tank issues. Toilet was temporarily removed to accommodate septic tank pumping service. After septic system was successfully cleared, reset and reinstalled toilet with new wax ring, ensuring proper seal and stable mounting to floor. Confirmed proper flushing operation and absence of leaks upon completion.

Lilburn, GA 30047

Responded to service call for clogged kitchen drain. Inspected existing plumbing system including copper supply lines and shutoff valve assembly mounted between floor joists. Utilized mini jetter to clear obstruction, restoring normal drainage function. System pressure tested at approximately 130 PSI post-service, confirming proper operation.

Matthew M. Checked in 162 days ago

Responded to service call for clogged kitchen drain. Inspected existing plumbing system including copper supply lines and shutoff valve assembly mounted between floor joists. Utilized mini jetter to clear obstruction, restoring normal drainage function. System pressure tested at approximately 130 PSI post-service, confirming proper operation.

Lilburn, GA 30047

Completed 2" gas line repair as per approved quote specifications. Located and excavated damaged section of gas line, measured for proper replacement length, and installed new pipe segment. Verified proper flame operation and system integrity after repair with successful pressure testing.

Inacio C. Checked in 191 days ago

Completed 2" gas line repair as per approved quote specifications. Located and excavated damaged section of gas line, measured for proper replacement length, and installed new pipe segment. Verified proper flame operation and system integrity after repair with successful pressure testing.

Lilburn, GA 30047

Replaced corroded gas supply line from meter to property following confirmed leak. Excavated access point through concrete as previously prepared by customer, and installed new gas line to restore safe service.

Inacio C. Checked in 194 days ago

Replaced corroded gas supply line from meter to property following confirmed leak. Excavated access point through concrete as previously prepared by customer, and installed new gas line to restore safe service.

Lilburn, GA 30047

Max O. Checked in 215 days ago

Removed and hauled away old water heater, provided and install new 50 gallon gas water heater, included new isolation valve, and pan placed under water heater with drain capped off. Deducted $200 from price to leave old thermal expansion tank as it is functioning and a couple of years old. Reinstated water to home and purged as much air out of system at possible, tested all installed components and set water heater to approximately 120°F.

Lilburn, GA 30047

Gabriel T. Checked in 217 days ago

Payment: Check Arrived at the residence to investigate potential issues with the water heater. Upon performing a thorough inspection, I confirmed that the main water heater tank was not leaking; however, I identified active leaks originating from both the recirculating pump and the check valve. After providing the customer with an estimate for replacement, they elected to proceed with the repairs. I proceeded to cut out and remove the old recirculating pump and check valve for disposal. I then installed a new Grundfos automatic recirculating pump and a new check valve in their place. To conclude the service, I tested the entire system for leaks and verified that the new pump is functioning corrextly. While flushing system at master bathtub, found that the temperature was low on the hot side. Adjusted temperature higher on mixing valve for the bathtub, and tested for functionality. The temperature was still very low for the faucet. Customer mentioned that don’t use the bathtub, and I

Lilburn, GA 30047

Max O. Checked in 225 days ago

Customer was having concerns of high pressure, technician checked water pressure to home and found it was at a safe level at 60psi, tested thermal expansion tank and found no pressure spikes were occurring indicating functional Pressure Regulating Valve, and thermal expansion tank. Low flow at kitchen faucet is due to an issue inside the sprayer head which customer will replace. Tightened packing nuts on hose spigots.

Lilburn, GA 30047

James G. Checked in 226 days ago

Existing sewer line is clogged and the sewer is overflowing from the outside clean out. Attempted to use the sewer machine to clear the stoppage. Attempts were unsuccessful. Recommended jetting sewer line to attempt to clear the stoppage or excavating to the sewer line. Customer opted to jet the sewer line first. Jetting scheduled for this Wednesday morning. If availability opens, jetting can happen tomorrow.

Lilburn, GA 30047

Max O. Checked in 240 days ago

Customer was experiencing leak at pedestal sink in first floor powder room. Technician found one of the slip-joint nuts on the drain was extremely loose, tighten up nut and tested thoroughly finding no other leaks were present. Safety check found water pressure to home is at a safe level at 36psi, water heater is in good condition but has age on it and left a quote to replace water heater.

Lilburn, GA 30047

Kyle T. Checked in 252 days ago

Arrived at property to perform pressure test due to recent home inspection. Pressure has been checked at hose spigot located at back of property. Static pressure to residence is 50psi. Inspected water heater due to recent home inspection checklist. Current water heater has been installed in 2010 and is functioning properly. Furnished and installed new 2.1 gallon thermal expansion tank on heater. Water has been turned off to property at meter in from yard. Water heater has been drained and new copper connections have been made for expansion tank. Expansion tank has been properly supported to joist above location on install. Tank has been pressurized to 55psi in relation to static house pressure. Water has been resorted to property and system is working properly. A second prv has been located at city meter. If pressure fluctuations arise in residence pressure regulator valve at meter will need removed. Current heater is up to code as of date of installation. Due to location of heater

Lilburn, GA 30047

Kyle T. Checked in 280 days ago

Customer called for leak in front yard. Arrived at property to diagnose. Customer currently has water off to property at meter to property. Customer stated main water service has been repaired within the last two years. Used probing rod in area of yard where water can be seen pooling. Located area to excavate to uncover main service line. Uncovered three-quarter inch main service line. Shark bite connection has failed underground. Replace section of three-quarter inch piping with PEX. Restored water to property and checked pressure. Static pressure to property is 80 psi. Replaced three-quarter inch pressure regulator valve (PRV). Set pressure to 65 psi upon installation. Backfilled excavated area. System is working properly. Thank you for using True Plumbing. We look forward to being your plumbers of choice!

Lilburn, GA 30047

Kyle T. Checked in 283 days ago

Customer called for leak in property. Customer stated that water is coming out from underneath kitchen sink. Arrived at property to diagnose. Gurgling can be heard from standpipe for washing machine after fill test has been performed in kitchen sink. This is an indication of a partial clog. Attempted to run flex shaft through 3 inch drain in crawlspace. Flex shaft is getting stuck at a point about 30 feet in line. Used camera to inspect. Line has a major grease blockage due to poor slope. Please refer to attached estimates to replace kitchen drain line and improve slope to avoid clogs in future. Psi to property is 58. Recommended to customer to not use washing machine until repairs have been made. Please refer to attached contact for any assistance with water in crawlspace. David White - Reliable Restoration 678-492-9860

Lilburn, GA 30047

Review

Hunter was fast and very efficient!! He could have told me anything and I would have believed him but my fix was simple and he informed me clearly and honestly

Tari - Lilburn, GA 30047 294 days ago

Response from True Plumbing:

We love it when a situation turns out to be an easy fix! Plumbing issues are stressful and our goal is always make them a little easier on you. Glad Hunter could save the day, please reach out if we can ever be of service again!

Review

Kyle came out on time and helped remove all the kitchen plumbing to allow for my company, Renew Medic, to install a kitchen sink cabinet. Did a great job.

Christian - Lilburn, GA 30047 322 days ago

Response from True Plumbing:

Thank you for taking the time to share your experience! We’re glad to hear that Kyle gave you an excellent experience and lived up to our Worry-Free Guarantee. At your service anytime!