Cumming, GA

Responded to customer report of leak under kitchen sink and sewer odor from drain. Replaced deteriorated P-trap assembly and slip-joint fittings that were causing the leak and allowing sewer gas to escape. Installed new white PVC P-trap configuration with proper seals and connections to eliminate both the water leak and odor issue, ensuring all components are secure and functioning correctly.

Responded to a clogged basement toilet that was backing up into the adjacent shower drain. Successfully cleared the blockage and restored proper drainage to both fixtures. The bathroom is equipped with fixtures that may require a sewage ejection pump system for optimal long-term performance, as previously assessed.

Completed sewer scope and plumbing inspection of residential bathroom fixtures. Inspected bathtub drain assembly, water flow functionality, and verified proper drainage operation. All fixtures including wall-mounted faucet, diverter valve, and drain components were examined and found to be in proper working condition with no visible defects or drainage concerns identified.

Responded to customer inquiry regarding shower cartridge replacement. Upon arrival, conducted thorough assessment of the plumbing system to locate and evaluate the shower valve assembly. Photographically documented existing plumbing infrastructure, including water pressure gauge reading and main water supply configuration mounted on basement utility wall. Inspected vertical PVC supply lines, shut-off valves, brass fittings, and connection points to determine system compatibility and identify the specific cartridge type required for replacement. Assessed water pressure levels and verified proper operation of isolation valves necessary for safe cartridge removal and installation.

Responded to follow-up call regarding water intrusion at recently replaced basement water line entry point. Inspected copper supply line installation with brass ball valve and compression fittings where pipe penetrates foundation wall. Documented significant water staining, mineral deposits, and wall deterioration around pipe penetration point, confirming active water infiltration during rain events. Photographed evidence of moisture damage and leakage patterns at pipe entry location for further assessment and remediation planning.

Responded to service call for dual plumbing issues. Repaired leak at garbage disposal mounting collar where unit connects to sink basin, ensuring proper sealing. Located and addressed secondary leak in basement plumbing beneath tub, resolving water intrusion problem.

Completed follow-up service to address previously identified issue with meter box installation. Excavated and regraded soil around multiple utility access points to ensure covers are properly flush with ground level. Verified proper accessibility of valve components within meter housing and confirmed no obstructions to utility access.

Completed water service replacement through concrete wall. Installed new copper pipes with brass fittings and added green insulation to one pipe section. Excavated around the service line and sealed penetration through wall with cement patching material.

Customer was experiencing a clog, found alarm to lift station going off, attempting to bypass float did not drain showing that pump was likely jammed, returned next day to perform work. Work performed as follows: Turned off breaker to lift station pump and drained basin of sewage, sprayed down and drained basin multiple times to ensure no foreign objects remained in basin that could jam pump. Once basin has been pumped out, sewage ejection grinder pump was disconnected and removed for inspection. Found wipes jamming the grinder pump blades as well as more wipes pulled out by the jetter Venturi pump. Unjammed blades by removing wipes and tested pump, reset pump into basin and filled basin until float switch was triggered to test all aspects of pump system.

Arrived at property to inspect lift station. Alarm has been tripped for lift station. Removed lid to basin and inspected station to be full. Attempted to bypass float to lift station and pump is not activating. Basin pimp will need to be removed and inspected for debris.