Brookhaven, GA

Responded to service call for water heater that would not relight after being turned down during tenant vacancy. Successfully relighted pilot light and restored hot water heater to normal operation.

Responded to no cooling complaint with indoor temperature reaching 80 degrees. Inspected residential HVAC system including furnace unit and evaporator coil assembly. Found aged copper refrigerant lines showing significant oxidation and patina buildup, along with general dust accumulation on equipment. Airflow confirmed through vents but inadequate cooling performance observed. Documented existing equipment condition including ductwork connections, refrigerant line configuration, and overall system installation in basement mechanical room for further diagnostic evaluation and repair recommendations.

Responded to recurring clogged bathroom vanity drain caused by acorn debris accumulation in the drain line. Utilized extended-length drain snake to clear blockage from the P-trap assembly and downstream piping, as standard equipment was insufficient to reach the obstruction point. Successfully restored proper drainage flow and verified system operation upon completion.

Responded to clogged drain issue affecting two connected sinks. Upon inspection, identified blockage in shared drain line causing slow drainage and backup. Disassembled drain assembly and cleared obstruction from P-trap and connecting pipes. Reassembled plumbing components with proper sealing and verified drainage flow restored to both fixtures. System tested and confirmed operational.

Replaced severely corroded cast iron drain piping with new PVC piping system. The existing cast iron pipes exhibited extensive internal deterioration, rust accumulation, and structural compromise throughout. Installed new drainage system with proper insulation and secure mounting hardware to ensure long-term performance and code compliance.

Responded to sewage leak in basement caused by severely corroded cast iron drain pipe. Upon inspection, found extensive moisture damage and contamination throughout crawlspace area, with deteriorated floor joists, vertical staining on wooden structural members, and compromised vapor barrier showing sewage infiltration. Documented conditions including water-damaged organic materials and structural degradation from prolonged sewage exposure. Identified failed section of cast iron waste line as source of leak. Provided customer with photographic documentation of damage extent and recommended immediate pipe replacement to prevent further structural compromise and health hazards from continued sewage exposure.

Responded to service call for water heater pilot light that would not remain lit. Arrived early morning to accommodate customer schedule. Upon inspection, diagnosed faulty thermocouple as root cause of pilot outage. Replaced defective thermocouple with new component and tested pilot assembly for proper flame retention. Verified gas valve operation and confirmed all safety controls functioning correctly. Inspected surrounding plumbing connections including copper supply lines, circulation pump, and gas shutoff valve for any additional issues. Cleaned pilot assembly and burner compartment to ensure optimal performance. Cycled unit through multiple ignition sequences to confirm reliable pilot light operation. System restored to full working order with pilot remaining lit and main burner igniting properly on demand.

Successfully installed a new brushed nickel pull-down kitchen faucet with curved spout design at residential kitchen sink. Installation completed on stainless steel basin with black countertop, ensuring proper water flow and seal integrity.

Completed tankless water heater installation in basement utility area. Installed new copper supply piping with multiple vertical runs and soldered connections, integrated PVC drainage and venting system, and mounted all components to exposed wall studs per manufacturer specifications. All piping connections tested and system fully operational.

Completed standard water heater service call at residential property. Performed inspection of white cylindrical storage-type water heater located in basement alongside HVAC equipment. Verified proper operation of unit, examined connections including copper supply lines and PVC venting system, and confirmed all safety labels and warnings were intact. Inspected external gas meter assembly and associated piping on building exterior to ensure proper gas supply to appliances. All components found to be functioning within normal parameters.

Completed installation of customer-provided toilet per approved quote specifications. Additionally, addressed and repaired damaged pipe section connected to exterior hose bibb to restore proper function and prevent water damage.

Responded to follow-up service call for reported garbage disposal leak. Conducted thorough inspection of disposal unit, mounting assembly, drain connections, and P-trap configuration. Examined all visible plumbing connections, hose clamps, and PVC pipe joints for signs of water intrusion or active leaking. Documented existing installation condition with photographs showing disposal mounting flange, electrical connections, and complete drain assembly for service records.

Responded to pressure issue at residential property where pressure reducing valve was failing, as previously diagnosed by another contractor. Upon arrival, inspected existing PRV installation and confirmed valve malfunction affecting system pressure regulation. Removed defective pressure reducing valve from main water line and installed new Watts brand PRV with integral pressure gauge. Verified all brass fittings were properly secured and tested system pressure to ensure proper regulation within acceptable range of 0-200 PSI. Confirmed new valve operation and pressure gauge functionality. System restored to normal operating parameters with stable water pressure throughout property.

Installed customer-supplied Flologic water leak detection and automatic shut-off system in basement area, mounting device to ceiling joists with proper securing hardware and connecting necessary wiring and power supply. System tested and confirmed operational upon completion.

Responded to water intrusion complaint with visible ceiling stains located directly below jetted tub installation. Upon inspection, identified compromised seal at tub drain assembly with flexible supply hose showing signs of moisture exposure. Documented existing water damage to ceiling drywall and traced leak source to improperly seated drain connection at tub fixture base, recommending immediate repair of drain gasket and monitoring of affected ceiling area for further deterioration.

Responded to service call for leaking shower with mobility and stability issues. Upon inspection, accessed plumbing fixture behind wall to diagnose source of leak. Identified compromised shower valve assembly and loose supply line connections contributing to water leakage. Removed defective braided supply hose and cross-fitting valve assembly. Replaced faulty components with new fixtures, ensuring proper threading and secure connections at all attachment points. Verified water-tight seal and tested shower operation to confirm leak was resolved and fixture stability restored.

Conducted site evaluation for Flologic water shut-off system installation in basement utility area with exposed plumbing infrastructure. Assessed existing copper water supply lines, identified optimal installation location near main water line and water treatment equipment. Evaluated slow-draining shower condition, performed pressure testing of plumbing system to rule out pressure-related drainage issues. Documented existing mechanical systems including water softener setup and distribution piping configuration to determine compatibility with automatic shut-off valve installation.

Responded to service call regarding unusual noise emanating from wall during washing machine operation. Upon arrival, inspected LG ThinQ front-loading washing machine and surrounding laundry area. Documented appliance condition and installation setup, noting machine positioned on white platform base with control panel displaying normal operational indicators. Investigated potential noise sources by examining water supply connections and pressure regulation system. Inspected pressure gauge assembly showing readings within normal operating range (0-200 scale), connected red ball valve, and associated copper and brass threaded piping. Evaluated flexible hose connections and mechanical components for signs of water hammer, loose fittings, or vibration transmission to wall structure. Photographed plumbing infrastructure including gauge assembly, valve connections, and pipe routing to document current installation configuration for further assessment if needed.

Performed smoke test on plumbing system as specified in approved quote. Conducted thorough inspection of bathroom sink installation, including brass three-piece faucet set with ornate fixtures and white porcelain accents. Documented existing conditions with photographic evidence showing proper drain assembly and fixture positioning.

Responded to service call regarding no water flow at faucets following toilet usage and concerns about newly installed whole home filtration system lacking a bypass mechanism. Inspected plumbing system in utility area, including exposed PVC drainage and venting lines, copper supply piping with brass valve assembly, and blue cylindrical water filtration device mounted in wall cavity. Verified proper installation and mounting of filtration system components using appropriate brackets and supports. Tested water flow throughout system to diagnose pressure issues affecting fixture operation. Confirmed filtration unit operational status and addressed customer concerns regarding absence of bypass configuration on current installation.

Performed routine maintenance on tankless water heater including complete system flush to remove mineral buildup and scale deposits. Conducted comprehensive inspection of all plumbing fixtures and connections throughout the property, checking for leaks, drips, and potential issues. Tested water heater pressure levels and verified all connections, valves, and components were functioning properly with no leaks detected.

Completed de-winterization of pool house bathroom and water heater system. Restored water supply to exterior hose bib and verified proper flow and functionality. Inspected and serviced toilet tank components, confirming fill valve and flapper mechanisms were operational following winter shutdown period. All plumbing fixtures tested and confirmed to be in working order with no leaks detected.

Responded to kitchen sink leak complaint and performed inspection of under-sink plumbing assembly. Upon examination, identified source of leak in drain connections associated with InSinkErator Evolution Series garbage disposal unit and PVC P-trap assembly. Tightened disposal discharge connection to drain pipe, secured P-trap fittings, and verified all braided stainless steel supply lines were properly seated without signs of deterioration. Tested system under full water flow and disposal operation to confirm leak was resolved and all connections remained dry.

Replaced exterior hose bib with frost-free sillcock featuring brass valve body and chrome mounting flange. Installed new water supply line through wall cavity, securing copper piping to wooden framing members with appropriate mounting hardware and ensuring proper pitch for drainage to prevent freeze damage.

Responded to customer report of water pooling in driveway with unknown source. Upon inspection, identified active water infiltration creating dark wet patches on concrete driveway surface near garage area. Conducted visual assessment of property perimeter, including side yard drainage components and building exterior. Traced moisture source to compromised drainage system, likely involving downspout discharge or underground lateral line failure based on pooling pattern and proximity to building foundation. Documented conditions with photographic evidence showing affected driveway area and potential contributing factors from yard drainage infrastructure.