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Brookhaven, GA – Plumber & HVAC

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Your Trusted, Local Plumbing Company in Brookhaven

Looking for a plumber who actually understands the unique needs of your Brookhaven home? Since opening our doors in 2014, we've made it our mission to provide Brookhaven residents with outstanding plumbing services they can count on.

At True Plumbing, Heating & Cooling, we know that inviting a service technician into your house requires trust. That’s why we focus on honest advice, clear pricing, and doing the job right the first time.

Whether you’re dealing with a sudden late-night leak, a water heater that’s left you in the cold, or a stubborn clogged drain, our team is right around the corner and ready to help.

Need Plumbing Service Today?

Call 404-585-8990 to schedule one of our local plumbers or contact us online with any questions.

Frequently Asked Questions by Brookhaven Homeowners

These are the questions we get from homeowners near you.

Why is my DeKalb County water bill suddenly so high?

A sudden spike in your water bill is almost always the first sign of a hidden plumbing leak. In Brookhaven, common culprits include a silently running toilet, a dripping faucet, or an underground slab leak caused by our shifting clay soil. Try turning off all the water inside and outside your house. If your water meter is still spinning, give us a call to track down the leak.

Do I really need to flush my water heater?

Yes! Because our local water supply contains heavier minerals, we deal with moderately hard water. Flushing your water heater once a year removes the heavy mineral scale that settles at the bottom of the tank. This simple maintenance step makes your unit run more efficiently, lowers your energy bills, and helps the heater last years longer.

How do I know if tree roots have gotten into my sewer line?

Those beautiful mature trees in neighborhoods like Ashford Park and Brittany have deep root systems that constantly seek out moisture. If you notice multiple drains in your home slowing down at the same time, hear a gurgling sound when you flush the toilet, or smell sewage in your yard, tree roots may have cracked your aging clay or cast iron sewer line. We can run a video camera down the drain to show you exactly what's going on.

The Brookhaven Difference: Why Local Plumbing Knowledge Matters

If you live in Brookhaven, you know our city is a beautiful mix of historic charm and stunning new developments. But did you know that where you live actually impacts your plumbing? Many generic plumbing companies treat every house the same, but we know better.

Here is what we look out for when serving our local neighborhoods:

  • The Red Clay Effect: Brookhaven sits on DeKalb County's famous red clay. When it rains and dries out, this clay expands and contracts. Over time, this shifting puts heavy pressure on underground pipes, making slab leaks and sewer line cracks much more common here than in other parts of metro Atlanta.

  • Aging Pipes in Older Neighborhoods: If you own a post-WWII or mid-century home in Historic Brookhaven or Drew Valley, your house may still rely on original cast iron drains or clay sewer lines. These materials are reaching the end of their lifespan and are highly prone to tree root break-ins, especially from the gorgeous, mature oak trees that line our streets.

  • High Water Pressure in Newer Builds: If you live in a newer build in Lynwood Park or a recently renovated home, you might have the opposite problem. Many newer developments in Brookhaven are hooked up to high-pressure water mains. If your home doesn't have a working Pressure Reducing Valve (PRV), that high pressure can silently wear down your fixtures and cause early pipe failure.

  • The Hard Water Factor: Because our water is sourced from the Chattahoochee River, it is moderately hard. The extra calcium and magnesium can cause mineral scale to build up inside your pipes, faucet aerators, and especially your water heater, cutting its lifespan short if it's not flushed regularly.

Complete Plumbing Services for Your Home

We provide full-service plumbing solutions designed around the needs of your family and your property.

  • Emergency Plumbing Repairs: Plumbing disasters don’t stick to regular business hours. If you have a burst pipe, an overflowing toilet, or a sudden leak, our emergency plumbers respond fast to protect your home from water damage.

  • Water Heater Repair & Replacement: From traditional tank units fighting hard water buildup to modern, energy-efficient tankless upgrades, we handle all your water heater needs so you never have to take a cold shower again.

  • Sewer & Drain Cleaning: Slow drains or gurgling toilets? We use advanced camera inspections to see exactly what’s causing the blockage. Whether it’s a grease buildup in the kitchen or tree roots in your main sewer line and clear it out safely.

  • Leak Detection & Pipe Repair: Notice a sudden spike in your water bill or a damp spot on your ceiling? We use special leak detection tools to find hidden leaks behind walls or under your foundation without tearing your house apart.

Need HVAC Services? We Can Help

At True Plumbing, Heating & Cooling, we know that your home’s comfort doesn't stop at the tap. That’s why we also offer comprehensive heating and cooling solutions to keep your family comfortable through every unpredictable North Atlanta season.

Whether you need responsive furnace and AC repair and maintenance service to keep your current system running smoothly, or it’s time for a full HVAC installation or replacement, our licensed NATE certified technicians have you covered. We treat your home's air systems with the exact same expert care and honesty that you've come to expect from our plumbing team.

Contact us today by messaging online or calling 404-585-8990 to discover why so many Brookhaven homeowners trust us with their HVAC service needs.

Proudly Serving Every Brookhaven Neighborhood

Brookhaven isn't just a dot on a map to us; it's a community we are proud to serve. Our trucks are always fully stocked and ready to dispatch across the entire area. We regularly work with homeowners in:

  • Historic Brookhaven

  • Ashford Park

  • Brittany & Cambridge Park

  • Drew Valley

  • Lynwood Park

  • The Oglethorpe University Area

No matter which neighborhood you call home, we tailor our solutions to fit the exact age and style of your property.

Ready to join the growing list of satisfied Brookhaven homeowners?

Call 404-585-8990 for exceptional service that makes the difference clear from the first call to the finished job.

See What Your Brookhaven Neighbors Say About Our Work

The true measure of our success isn't what we say about ourselves – it's what our customers tell others about their experiences with True Plumbing, Heating & Cooling.

We encourage you to read the honest reviews from your Brookhaven neighbors who have trusted us with their plumbing & HVAC needs below.

Recent Jobs and Reviews in Brookhaven, GA

Rated 5.0 out of 5 stars based on 1 customer reviews

Customers say: Overall, the sentiment is overwhelmingly positive, reflecting a high level of satisfaction and trust in the company's service. Customers consistently praise the technicians' professionalism, punctuality, and friendly, personable manner, often noting that they arrived on time, respected the home, and left the work area clean. A recurring theme is clear, patient communication: technicians are described as explaining the problem, outlining options, and answering questions thoroughly, often with helpful demonstrations or visuals. Many reviewers emphasize the honesty and transparency of the service, appreciating the absence of pressure or unnecessary upselling and the sense that the technicians genuinely aim to solve the problem rather than inflate the bill. Quality, efficient workmanship, quick responsiveness to emergencies, and fair, competitive pricing are also widely mentioned, along with the convenience of repairs being completed in a single visit. The strong sense of relief, gratitude, and confidence expressed throughout, along with frequent mentions of repeat business and enthusiastic recommendations, points to a loyal customer base that views the company as a dependable, trustworthy go-to provider for plumbing and HVAC needs.

Brookhaven, GA at a glance

True Plumbing, Heating & Cooling has completed 25 jobs in Brookhaven, GA between July 2026 and October 2026.

The one customer review shown here is rated 5.0 out of 5.

The most recent job was on October 23, 2026.

True Plumbing, Heating & Cooling has completed 67 jobs in Brookhaven, GA in the last 12 months. The first job there was in July 2025.

Our Local Reviews by City

Job Locations and Reviews

Replaced deteriorated cast iron drain piping with Schedule 40 PVC DWV, including a new P-trap and shielded rubber couplings with stainless clamps to transition to the existing drain line, and re-soldered affected copper supply connections with new fittings. Removed and replaced the exterior hose bib with a new brass lever-handle sillcock, secured to the wall and sealed at the siding penetration.
Replaced deteriorated cast iron drain piping with Schedule 40 PVC DWV, including a new P-trap and shielded rubber couplings with stainless clamps to transition to the existing drain line, and re-soldered affected copper supply connections with new fittings. Removed and replaced the exterior hose bib with a new brass lever-handle sillcock, secured to the wall and sealed at the siding penetration.
Gary Y.
Gary Y. Checked in
Replaced deteriorated cast iron drain piping with Schedule 40 PVC DWV, including a new P-trap and shielded rubber couplings with stainless clamps to transition to the existing drain line, and re-soldered affected copper supply connections with new fittings. Removed and replaced the exterior hose bib with a new brass lever-handle sillcock, secured to the wall and sealed at the siding penetration.
Brookhaven, GA 30319
Inspected the drain, waste, and vent system in response to a sewer odor complaint and found severely corroded cast iron piping and P-trap with heavy rust scaling and deteriorated banded couplings in the crawlspace, a likely source of sewer gas intrusion. A torn vapor barrier with moisture staining was also observed near the drain assembly. Documented conditions with photos and recommend replacing the deteriorated cast iron sections and repairing the vapor barrier to eliminate the odor and prevent further leakage.
Inspected the drain, waste, and vent system in response to a sewer odor complaint and found severely corroded cast iron piping and P-trap with heavy rust scaling and deteriorated banded couplings in the crawlspace, a likely source of sewer gas intrusion. A torn vapor barrier with moisture staining was also observed near the drain assembly. Documented conditions with photos and recommend replacing the deteriorated cast iron sections and repairing the vapor barrier to eliminate the odor and prevent further leakage.
Gary Y.
Gary Y. Checked in
Inspected the drain, waste, and vent system in response to a sewer odor complaint and found severely corroded cast iron piping and P-trap with heavy rust scaling and deteriorated banded couplings in the crawlspace, a likely source of sewer gas intrusion. A torn vapor barrier with moisture staining was also observed near the drain assembly. Documented conditions with photos and recommend replacing the deteriorated cast iron sections and repairing the vapor barrier to eliminate the odor and prevent further leakage.
Brookhaven, GA 30319
Brookhaven, GA - Cleared a blockage in the kitchen sink drain line that was preventing drainage and causing leakage at the garbage disposal and under-sink plumbing. Inspected the disposal, PVC drain assembly, and trap connections, removed the obstruction, and verified free-flowing drainage with no remaining leaks. Cabinet interior was left dry and inspected for residual moisture, with only minor staining noted on the cabinet floor.
Matthew M.
Matthew M. Checked in
Cleared a blockage in the kitchen sink drain line that was preventing drainage and causing leakage at the garbage disposal and under-sink plumbing. Inspected the disposal, PVC drain assembly, and trap connections, removed the obstruction, and verified free-flowing drainage with no remaining leaks. Cabinet interior was left dry and inspected for residual moisture, with only minor staining noted on the cabinet floor.
Brookhaven, GA 30319
Responded to service call for reported shower head leak. Upon arrival, conducted comprehensive plumbing system inspection to identify source of water intrusion. Performed pressure testing of domestic water system using calibrated gauge to verify system integrity and identify any pressure-related issues contributing to the leak. Inspected water heater installation and associated components, including expansion tank, supply lines, and pressure relief mechanisms. Verified proper operation of State SELECT water heater unit and confirmed expansion tank was properly charged and functioning within manufacturer specifications. Examined all visible copper piping, flex connectors, and shut-off valves for signs of corrosion, mineral buildup, or mechanical failure that could affect water delivery to fixtures. Addressed shower head leak by inspecting fixture connections, replacing worn components, and ensuring proper seal at all threaded connections. Tested system under normal operating pressure
Responded to service call for reported shower head leak. Upon arrival, conducted comprehensive plumbing system inspection to identify source of water intrusion. Performed pressure testing of domestic water system using calibrated gauge to verify system integrity and identify any pressure-related issues contributing to the leak. Inspected water heater installation and associated components, including expansion tank, supply lines, and pressure relief mechanisms. Verified proper operation of State SELECT water heater unit and confirmed expansion tank was properly charged and functioning within manufacturer specifications. Examined all visible copper piping, flex connectors, and shut-off valves for signs of corrosion, mineral buildup, or mechanical failure that could affect water delivery to fixtures. Addressed shower head leak by inspecting fixture connections, replacing worn components, and ensuring proper seal at all threaded connections. Tested system under normal operating pressure
Gary Y.
Gary Y. Checked in
Responded to service call for reported shower head leak. Upon arrival, conducted comprehensive plumbing system inspection to identify source of water intrusion. Performed pressure testing of domestic water system using calibrated gauge to verify system integrity and identify any pressure-related issues contributing to the leak. Inspected water heater installation and associated components, including expansion tank, supply lines, and pressure relief mechanisms. Verified proper operation of State SELECT water heater unit and confirmed expansion tank was properly charged and functioning within manufacturer specifications. Examined all visible copper piping, flex connectors, and shut-off valves for signs of corrosion, mineral buildup, or mechanical failure that could affect water delivery to fixtures. Addressed shower head leak by inspecting fixture connections, replacing worn components, and ensuring proper seal at all threaded connections. Tested system under normal operating pressure
Brookhaven, GA 30319
Responded to service call for malfunctioning sump pump system with water pooling in basement. Upon inspection, found sump pump operational with power indicator light illuminated, but system failing to effectively remove water. Replaced tailpipe (TP) discharge line and cleared debris from outdoor drainage area and sump pit. Observed significant sediment accumulation in pit and standing water with partially submerged float switch component. System appears to be under warranty coverage and may require follow-up inspection to verify proper pump cycling and discharge flow.
Responded to service call for malfunctioning sump pump system with water pooling in basement. Upon inspection, found sump pump operational with power indicator light illuminated, but system failing to effectively remove water. Replaced tailpipe (TP) discharge line and cleared debris from outdoor drainage area and sump pit. Observed significant sediment accumulation in pit and standing water with partially submerged float switch component. System appears to be under warranty coverage and may require follow-up inspection to verify proper pump cycling and discharge flow.
Kyle T.
Kyle T. Checked in
Responded to service call for malfunctioning sump pump system with water pooling in basement. Upon inspection, found sump pump operational with power indicator light illuminated, but system failing to effectively remove water. Replaced tailpipe (TP) discharge line and cleared debris from outdoor drainage area and sump pit. Observed significant sediment accumulation in pit and standing water with partially submerged float switch component. System appears to be under warranty coverage and may require follow-up inspection to verify proper pump cycling and discharge flow.
Brookhaven, GA 30319
Brookhaven, Ga - Responded to service call for toilet flange repairs and investigation of potential gas leak at water heater gas control valve. Pulled and reset two toilets, replaced damaged closet flanges, and inspected water heater gas control valve for leaks. Performed gas leak detection testing at valve connections and confirmed proper operation of safety controls. All fixtures reinstalled and tested for proper function and seal integrity.
Billy O.
Billy O. Checked in
Responded to service call for toilet flange repairs and investigation of potential gas leak at water heater gas control valve. Pulled and reset two toilets, replaced damaged closet flanges, and inspected water heater gas control valve for leaks. Performed gas leak detection testing at valve connections and confirmed proper operation of safety controls. All fixtures reinstalled and tested for proper function and seal integrity.
Brookhaven, Ga 30319
Responded to report of leak in wall at residential property. Upon arrival, conducted visual inspection of utility installation area revealing multiple plumbing connections including PVC piping and flexible corrugated metallic tubing. Utilized TOPDON thermal imaging camera to identify temperature anomalies and moisture patterns behind wall surfaces and around pipe connections. Thermal scan detected temperature variations indicating potential leak location near plumbing assembly. Documented findings with photographs showing utility room configuration including gas line with safety labeling, electrical components, and plumbing infrastructure. Inspection revealed flexible connector loop and associated PVC pipe runs requiring further evaluation. Thermal imaging confirmed presence of moisture-related temperature differential consistent with active water leak. Provided photographic documentation of affected area and thermal imaging results for repair assessment.
Responded to report of leak in wall at residential property. Upon arrival, conducted visual inspection of utility installation area revealing multiple plumbing connections including PVC piping and flexible corrugated metallic tubing. Utilized TOPDON thermal imaging camera to identify temperature anomalies and moisture patterns behind wall surfaces and around pipe connections. Thermal scan detected temperature variations indicating potential leak location near plumbing assembly. Documented findings with photographs showing utility room configuration including gas line with safety labeling, electrical components, and plumbing infrastructure. Inspection revealed flexible connector loop and associated PVC pipe runs requiring further evaluation. Thermal imaging confirmed presence of moisture-related temperature differential consistent with active water leak. Provided photographic documentation of affected area and thermal imaging results for repair assessment.
Kyle T.
Kyle T. Checked in
Responded to report of leak in wall at residential property. Upon arrival, conducted visual inspection of utility installation area revealing multiple plumbing connections including PVC piping and flexible corrugated metallic tubing. Utilized TOPDON thermal imaging camera to identify temperature anomalies and moisture patterns behind wall surfaces and around pipe connections. Thermal scan detected temperature variations indicating potential leak location near plumbing assembly. Documented findings with photographs showing utility room configuration including gas line with safety labeling, electrical components, and plumbing infrastructure. Inspection revealed flexible connector loop and associated PVC pipe runs requiring further evaluation. Thermal imaging confirmed presence of moisture-related temperature differential consistent with active water leak. Provided photographic documentation of affected area and thermal imaging results for repair assessment.
Brookhaven, Ga 30319
Responded to customer report of garbage disposal leak causing water damage to basement ceiling. Upon inspection, discovered significant water damage to cabinet flooring beneath kitchen sink, with extensive cracking, staining, and deterioration of substrate material indicating prolonged moisture exposure. Assessed plumbing connections including water heater supply lines, pressure reducing valve, and main water supply piping with shut-off valve. Documented condition of all visible plumbing components and water-damaged areas for repair recommendations.
Responded to customer report of garbage disposal leak causing water damage to basement ceiling. Upon inspection, discovered significant water damage to cabinet flooring beneath kitchen sink, with extensive cracking, staining, and deterioration of substrate material indicating prolonged moisture exposure. Assessed plumbing connections including water heater supply lines, pressure reducing valve, and main water supply piping with shut-off valve. Documented condition of all visible plumbing components and water-damaged areas for repair recommendations.
Kyle T.
Kyle T. Checked in
Responded to customer report of garbage disposal leak causing water damage to basement ceiling. Upon inspection, discovered significant water damage to cabinet flooring beneath kitchen sink, with extensive cracking, staining, and deterioration of substrate material indicating prolonged moisture exposure. Assessed plumbing connections including water heater supply lines, pressure reducing valve, and main water supply piping with shut-off valve. Documented condition of all visible plumbing components and water-damaged areas for repair recommendations.
Brookhaven, GA 30319
Completed professional installation of tankless water heater system with full plumbing integration. Installed new brass valve assembly with isolation capabilities, pressure relief components, and proper venting connections. Performed combustion analysis and gas pressure verification using calibrated differential manometer to ensure optimal performance and safety compliance. All connections tested and system commissioned successfully.
Completed professional installation of tankless water heater system with full plumbing integration. Installed new brass valve assembly with isolation capabilities, pressure relief components, and proper venting connections. Performed combustion analysis and gas pressure verification using calibrated differential manometer to ensure optimal performance and safety compliance. All connections tested and system commissioned successfully.
Kyle T.
Kyle T. Checked in
Completed professional installation of tankless water heater system with full plumbing integration. Installed new brass valve assembly with isolation capabilities, pressure relief components, and proper venting connections. Performed combustion analysis and gas pressure verification using calibrated differential manometer to ensure optimal performance and safety compliance. All connections tested and system commissioned successfully.
Brookhaven, GA 30319
Responded to service call for Rinnai tankless water heater displaying error code 12 and experiencing intermittent shutdowns. Performed complete descaling and cleaning procedure on the heat exchanger assembly to remove mineral buildup causing the fault condition. Flushed the unit with appropriate cleaning solution, cleared all error codes, and verified proper operation with no further shutdowns occurring during testing.
Responded to service call for Rinnai tankless water heater displaying error code 12 and experiencing intermittent shutdowns. Performed complete descaling and cleaning procedure on the heat exchanger assembly to remove mineral buildup causing the fault condition. Flushed the unit with appropriate cleaning solution, cleared all error codes, and verified proper operation with no further shutdowns occurring during testing.
Gary Y.
Gary Y. Checked in
Responded to service call for Rinnai tankless water heater displaying error code 12 and experiencing intermittent shutdowns. Performed complete descaling and cleaning procedure on the heat exchanger assembly to remove mineral buildup causing the fault condition. Flushed the unit with appropriate cleaning solution, cleared all error codes, and verified proper operation with no further shutdowns occurring during testing.
Brookhaven, GA 30319
Responded to service call for tankless water heater experiencing audible alarm and loss of hot water output. Upon inspection, performed diagnostic evaluation of unit and associated plumbing connections, gas supply lines, electrical components, and venting system. Completed tankless water heater flush procedure to remove mineral buildup and scale deposits from heat exchanger, which was causing reduced flow and triggering error condition. Verified proper operation of all shutoff valves, gas line connections, and electrical controls. System tested and restored to normal operation with hot water delivery confirmed.
Responded to service call for tankless water heater experiencing audible alarm and loss of hot water output. Upon inspection, performed diagnostic evaluation of unit and associated plumbing connections, gas supply lines, electrical components, and venting system. Completed tankless water heater flush procedure to remove mineral buildup and scale deposits from heat exchanger, which was causing reduced flow and triggering error condition. Verified proper operation of all shutoff valves, gas line connections, and electrical controls. System tested and restored to normal operation with hot water delivery confirmed.
Kyle T.
Kyle T. Checked in
Responded to service call for tankless water heater experiencing audible alarm and loss of hot water output. Upon inspection, performed diagnostic evaluation of unit and associated plumbing connections, gas supply lines, electrical components, and venting system. Completed tankless water heater flush procedure to remove mineral buildup and scale deposits from heat exchanger, which was causing reduced flow and triggering error condition. Verified proper operation of all shutoff valves, gas line connections, and electrical controls. System tested and restored to normal operation with hot water delivery confirmed.
Brookhaven, GA 30319
Responded to service call for InstaHot unit experiencing beeping alarm and no hot water production. Upon inspection, found control board displaying error code 195 on digital readout. Accessed internal cabinet to examine VCFF NG control board and associated electrical connections. Inspected all wire harnesses, terminals, and safety circuits for proper operation. Evaluated upstream plumbing connections including copper supply lines, brass valve assembly, and associated PEX connections at water inlet. Diagnosed issue, documented system configuration with photographs, and assessed control board functionality and water flow path to determine cause of alarm condition and loss of hot water delivery.
Responded to service call for InstaHot unit experiencing beeping alarm and no hot water production. Upon inspection, found control board displaying error code 195 on digital readout. Accessed internal cabinet to examine VCFF NG control board and associated electrical connections. Inspected all wire harnesses, terminals, and safety circuits for proper operation. Evaluated upstream plumbing connections including copper supply lines, brass valve assembly, and associated PEX connections at water inlet. Diagnosed issue, documented system configuration with photographs, and assessed control board functionality and water flow path to determine cause of alarm condition and loss of hot water delivery.
Kyle T.
Kyle T. Checked in
Responded to service call for InstaHot unit experiencing beeping alarm and no hot water production. Upon inspection, found control board displaying error code 195 on digital readout. Accessed internal cabinet to examine VCFF NG control board and associated electrical connections. Inspected all wire harnesses, terminals, and safety circuits for proper operation. Evaluated upstream plumbing connections including copper supply lines, brass valve assembly, and associated PEX connections at water inlet. Diagnosed issue, documented system configuration with photographs, and assessed control board functionality and water flow path to determine cause of alarm condition and loss of hot water delivery.
Brookhaven, GA 30319
Responded to service call for toilet repair work. Replaced internal flush valve components and fill valve assemblies on four toilets throughout the residence. Tested each unit after installation to ensure proper water flow, fill levels, and complete flush cycles. All toilets restored to full working condition with no leaks detected.
Responded to service call for toilet repair work. Replaced internal flush valve components and fill valve assemblies on four toilets throughout the residence. Tested each unit after installation to ensure proper water flow, fill levels, and complete flush cycles. All toilets restored to full working condition with no leaks detected.
Hunter C.
Hunter C. Checked in
Responded to service call for toilet repair work. Replaced internal flush valve components and fill valve assemblies on four toilets throughout the residence. Tested each unit after installation to ensure proper water flow, fill levels, and complete flush cycles. All toilets restored to full working condition with no leaks detected.
Brookhaven, GA 30319
Responded to customer report of leak under kitchen sink originating from garbage disposal during use. Upon arrival, accessed cabinet beneath sink and inspected disposal unit and associated plumbing connections. Identified active leak at disposal discharge connection when water was run through sink. Tested system by running water through basin while observing disposal unit and drain connections from below. Confirmed leak source at disposal outlet where drain line connects to unit. Tightened discharge tube connection and verified proper seal at mounting flange. Re-tested system with water flow to ensure leak was resolved and no additional water discharge observed from disposal or surrounding connections.
Responded to customer report of leak under kitchen sink originating from garbage disposal during use. Upon arrival, accessed cabinet beneath sink and inspected disposal unit and associated plumbing connections. Identified active leak at disposal discharge connection when water was run through sink. Tested system by running water through basin while observing disposal unit and drain connections from below. Confirmed leak source at disposal outlet where drain line connects to unit. Tightened discharge tube connection and verified proper seal at mounting flange. Re-tested system with water flow to ensure leak was resolved and no additional water discharge observed from disposal or surrounding connections.
Gabriel T.
Gabriel T. Checked in
Responded to customer report of leak under kitchen sink originating from garbage disposal during use. Upon arrival, accessed cabinet beneath sink and inspected disposal unit and associated plumbing connections. Identified active leak at disposal discharge connection when water was run through sink. Tested system by running water through basin while observing disposal unit and drain connections from below. Confirmed leak source at disposal outlet where drain line connects to unit. Tightened discharge tube connection and verified proper seal at mounting flange. Re-tested system with water flow to ensure leak was resolved and no additional water discharge observed from disposal or surrounding connections.
Brookhaven, GA 30319
Responded to a clogged sink complaint and performed diagnostic inspection of the drainage system. Upon examination of the under-sink plumbing assembly, found the P-trap and tailpiece to be clear with no visible blockages in the accessible drain components. Verified proper water pressure at 40-60 psi using pressure gauge testing at the water heater. All plumbing connections, including the chrome sink strainer, white PVC P-trap assembly, and copper supply lines with shut-off valves, were inspected and found to be secure with no leaks detected. Documented the existing plumbing configuration for service records.
Responded to a clogged sink complaint and performed diagnostic inspection of the drainage system. Upon examination of the under-sink plumbing assembly, found the P-trap and tailpiece to be clear with no visible blockages in the accessible drain components. Verified proper water pressure at 40-60 psi using pressure gauge testing at the water heater. All plumbing connections, including the chrome sink strainer, white PVC P-trap assembly, and copper supply lines with shut-off valves, were inspected and found to be secure with no leaks detected. Documented the existing plumbing configuration for service records.
Max O.
Max O. Checked in
Responded to a clogged sink complaint and performed diagnostic inspection of the drainage system. Upon examination of the under-sink plumbing assembly, found the P-trap and tailpiece to be clear with no visible blockages in the accessible drain components. Verified proper water pressure at 40-60 psi using pressure gauge testing at the water heater. All plumbing connections, including the chrome sink strainer, white PVC P-trap assembly, and copper supply lines with shut-off valves, were inspected and found to be secure with no leaks detected. Documented the existing plumbing configuration for service records.
Brookhaven, GA 30319
Picked up materials from Lawrenceville Team Air and completed installation of ducted dehumidifier system in basement mechanical room. Installed dedicated fresh air duct with proper routing through exposed framing and connected to existing HVAC system. Mounted dedicated filter return grille and verified all electrical connections, including relay switches and controls in attic space. System tested and operational with all ductwork properly sealed and secured.
Picked up materials from Lawrenceville Team Air and completed installation of ducted dehumidifier system in basement mechanical room. Installed dedicated fresh air duct with proper routing through exposed framing and connected to existing HVAC system. Mounted dedicated filter return grille and verified all electrical connections, including relay switches and controls in attic space. System tested and operational with all ductwork properly sealed and secured.
Ross B.
Ross B. Checked in
Picked up materials from Lawrenceville Team Air and completed installation of ducted dehumidifier system in basement mechanical room. Installed dedicated fresh air duct with proper routing through exposed framing and connected to existing HVAC system. Mounted dedicated filter return grille and verified all electrical connections, including relay switches and controls in attic space. System tested and operational with all ductwork properly sealed and secured.
Brookhaven, GA 30319
Responded to service call for thermal expansion tank leak and noisy pump in garage. Upon inspection, located failed thermal expansion tank installed in interior wall cavity between studs. Tank exhibited signs of bladder failure causing water leakage. Removed defective expansion tank secured with metal strapping between wall studs. Disconnected blue PEX supply line from brass fitting at tank bottom and white PVC discharge piping from tank top. Installed new thermal expansion tank, properly sized for system requirements. Secured new tank with appropriate mounting straps between wall studs. Reconnected all plumbing connections including PEX supply line and PVC discharge piping, ensuring proper thread sealant application and tight connections. Verified water shutoff valve with blue handle in recessed wall box operating correctly. Inspected garage pump installation and identified source of unusual noise. Tested system for proper operation and checked all connections for leaks. Confirmed the
Responded to service call for thermal expansion tank leak and noisy pump in garage. Upon inspection, located failed thermal expansion tank installed in interior wall cavity between studs. Tank exhibited signs of bladder failure causing water leakage. Removed defective expansion tank secured with metal strapping between wall studs. Disconnected blue PEX supply line from brass fitting at tank bottom and white PVC discharge piping from tank top. Installed new thermal expansion tank, properly sized for system requirements. Secured new tank with appropriate mounting straps between wall studs. Reconnected all plumbing connections including PEX supply line and PVC discharge piping, ensuring proper thread sealant application and tight connections. Verified water shutoff valve with blue handle in recessed wall box operating correctly. Inspected garage pump installation and identified source of unusual noise. Tested system for proper operation and checked all connections for leaks. Confirmed the
Max O.
Max O. Checked in
Responded to service call for thermal expansion tank leak and noisy pump in garage. Upon inspection, located failed thermal expansion tank installed in interior wall cavity between studs. Tank exhibited signs of bladder failure causing water leakage. Removed defective expansion tank secured with metal strapping between wall studs. Disconnected blue PEX supply line from brass fitting at tank bottom and white PVC discharge piping from tank top. Installed new thermal expansion tank, properly sized for system requirements. Secured new tank with appropriate mounting straps between wall studs. Reconnected all plumbing connections including PEX supply line and PVC discharge piping, ensuring proper thread sealant application and tight connections. Verified water shutoff valve with blue handle in recessed wall box operating correctly. Inspected garage pump installation and identified source of unusual noise. Tested system for proper operation and checked all connections for leaks. Confirmed the
Brookhaven, GA 30319
Responded to service call for non-functioning toilet that would not fill or flush. Upon inspection, found severely deteriorated toilet tank components with discolored water indicating failed fill valve and flapper assembly. Documented existing plumbing conditions including corroded supply line connections under adjacent sink fixture. Assessed tank mechanism with compromised float assembly and sediment buildup affecting proper water flow and flush operation.
Responded to service call for non-functioning toilet that would not fill or flush. Upon inspection, found severely deteriorated toilet tank components with discolored water indicating failed fill valve and flapper assembly. Documented existing plumbing conditions including corroded supply line connections under adjacent sink fixture. Assessed tank mechanism with compromised float assembly and sediment buildup affecting proper water flow and flush operation.
Gary Y.
Gary Y. Checked in
Responded to service call for non-functioning toilet that would not fill or flush. Upon inspection, found severely deteriorated toilet tank components with discolored water indicating failed fill valve and flapper assembly. Documented existing plumbing conditions including corroded supply line connections under adjacent sink fixture. Assessed tank mechanism with compromised float assembly and sediment buildup affecting proper water flow and flush operation.
Brookhaven, GA 30319
Responded to service call regarding excessive humidity levels in attic space reading 70%. Performed comprehensive inspection of attic-mounted HVAC system including air handler unit, ductwork, and associated components. Evaluated existing dehumidification equipment for functionality and assessed whether repair or replacement would be most appropriate solution. Documented current system configuration with photographs showing air handler installation, flexible aluminum ductwork distribution, and exterior condensing units. Provided customer with professional recommendations for addressing elevated humidity concerns and restoring proper moisture control in attic environment.
Responded to service call regarding excessive humidity levels in attic space reading 70%. Performed comprehensive inspection of attic-mounted HVAC system including air handler unit, ductwork, and associated components. Evaluated existing dehumidification equipment for functionality and assessed whether repair or replacement would be most appropriate solution. Documented current system configuration with photographs showing air handler installation, flexible aluminum ductwork distribution, and exterior condensing units. Provided customer with professional recommendations for addressing elevated humidity concerns and restoring proper moisture control in attic environment.
Ross B.
Ross B. Checked in
Responded to service call regarding excessive humidity levels in attic space reading 70%. Performed comprehensive inspection of attic-mounted HVAC system including air handler unit, ductwork, and associated components. Evaluated existing dehumidification equipment for functionality and assessed whether repair or replacement would be most appropriate solution. Documented current system configuration with photographs showing air handler installation, flexible aluminum ductwork distribution, and exterior condensing units. Provided customer with professional recommendations for addressing elevated humidity concerns and restoring proper moisture control in attic environment.
Brookhaven, GA 30319
Completed follow-up inspection on recently installed drain system. Verified proper PVC pipe installation, confirmed secure mounting with metal straps to floor joists, and documented purple primer application on pipe connections indicating proper joining procedures were followed during initial installation.
Completed follow-up inspection on recently installed drain system. Verified proper PVC pipe installation, confirmed secure mounting with metal straps to floor joists, and documented purple primer application on pipe connections indicating proper joining procedures were followed during initial installation.
Gary Y.
Gary Y. Checked in
Completed follow-up inspection on recently installed drain system. Verified proper PVC pipe installation, confirmed secure mounting with metal straps to floor joists, and documented purple primer application on pipe connections indicating proper joining procedures were followed during initial installation.
Brookhaven, GA 30319
Responded to customer complaint of high water bill and low water pressure. Performed pressure test at main water line, which revealed abnormally low static pressure reading on calibrated gauge. Upon inspection of bathroom plumbing fixtures and surrounding areas, identified active leak condition requiring immediate repair to restore proper system pressure and prevent further water waste.
Responded to customer complaint of high water bill and low water pressure. Performed pressure test at main water line, which revealed abnormally low static pressure reading on calibrated gauge. Upon inspection of bathroom plumbing fixtures and surrounding areas, identified active leak condition requiring immediate repair to restore proper system pressure and prevent further water waste.
Gary Y.
Gary Y. Checked in
Responded to customer complaint of high water bill and low water pressure. Performed pressure test at main water line, which revealed abnormally low static pressure reading on calibrated gauge. Upon inspection of bathroom plumbing fixtures and surrounding areas, identified active leak condition requiring immediate repair to restore proper system pressure and prevent further water waste.
Brookhaven, GA 30319
Inspected and serviced pressure relief valve (PRV) on water heating system. Accessed equipment through wall-mounted panel, verified proper valve operation, and confirmed secure mounting within drain pan. All components functioning within normal parameters upon completion.
Inspected and serviced pressure relief valve (PRV) on water heating system. Accessed equipment through wall-mounted panel, verified proper valve operation, and confirmed secure mounting within drain pan. All components functioning within normal parameters upon completion.
Inacio C.
Inacio C. Checked in
Inspected and serviced pressure relief valve (PRV) on water heating system. Accessed equipment through wall-mounted panel, verified proper valve operation, and confirmed secure mounting within drain pan. All components functioning within normal parameters upon completion.
Brookhaven, GA 30319
Completed installation of bar faucet and drain assembly per specifications. Additionally, connected existing Rinnai tankless water heater to recirculation pump system, establishing proper operational integration between both units. All plumbing connections tested and verified leak-free with system functioning as intended.
Completed installation of bar faucet and drain assembly per specifications. Additionally, connected existing Rinnai tankless water heater to recirculation pump system, establishing proper operational integration between both units. All plumbing connections tested and verified leak-free with system functioning as intended.
Gary Y.
Gary Y. Checked in
Completed installation of bar faucet and drain assembly per specifications. Additionally, connected existing Rinnai tankless water heater to recirculation pump system, establishing proper operational integration between both units. All plumbing connections tested and verified leak-free with system functioning as intended.
Brookhaven, GA 30319
Completed on-site estimate for faucet replacement and drain line relocation. Assessed existing plumbing configuration under sink cabinet, including current water supply lines with braided flexible connectors and shut-off valves mounted on PVC supply pipes. Evaluated accessibility and existing connections to determine scope of work for new faucet installation and drain line modifications required to meet customer specifications.
Completed on-site estimate for faucet replacement and drain line relocation. Assessed existing plumbing configuration under sink cabinet, including current water supply lines with braided flexible connectors and shut-off valves mounted on PVC supply pipes. Evaluated accessibility and existing connections to determine scope of work for new faucet installation and drain line modifications required to meet customer specifications.
Gary Y.
Gary Y. Checked in
Completed on-site estimate for faucet replacement and drain line relocation. Assessed existing plumbing configuration under sink cabinet, including current water supply lines with braided flexible connectors and shut-off valves mounted on PVC supply pipes. Evaluated accessibility and existing connections to determine scope of work for new faucet installation and drain line modifications required to meet customer specifications.
Brookhaven, GA 30319
Brookhaven, Ga - Responded to service call for water heater that would not relight after being turned down during tenant vacancy. Successfully relighted pilot light and restored hot water heater to normal operation.
Gabriel T.
Gabriel T. Checked in
Responded to service call for water heater that would not relight after being turned down during tenant vacancy. Successfully relighted pilot light and restored hot water heater to normal operation.
Brookhaven, Ga 30319
Review
Fantastic service!
Mike - Brookhaven, GA 30319
Response from True Plumbing, Heating & Cooling:

Thanks for the vote of confidence! We appreciate your trust!

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