Chamblee, GA – Plumber

Serviced the top-load washing machine in accordance with the approved quote. Inspected the braided stainless steel supply hoses, drain hose, and wall box connections, and cleared the laundry drain line to restore proper drainage. Verified the unit powers on and cycles correctly, with no leaks, cracks, corrosion, or other anomalies observed at the supply or drain connections.

Cleared a clog in the laundry drain line by removing heavy sludge and biological buildup from the drain pan outlet and flushing the line to restore proper flow. Verified static water pressure at the hose bib at approximately 50–60 psi, confirming supply pressure was within normal range and unrelated to the blockage.

Responded to a no-heat call on a Trane XR80 gas furnace and diagnosed failed draft inducer motor and pressure switch components. Removed the faulty inducer motor and pressure switch, installed new replacements, and reconnected the wire harness and connectors. Verified secure connections and proper inducer operation to restore the heating cycle.

Responded to a reported leak at the thermal expansion tank in the crawlspace and inspected the water heater and associated supply piping, including the pressure regulator assembly and isolation valve. Documented the existing aged regulator and valve components with photos to support evaluation of the leak source and recommended repairs.

Responded to a no-heat call on a crawlspace-installed gas furnace and performed a full system inspection, including the control board, wiring, gas valve, inducer assembly, and filter, noting heavy soot, scorching, and disorganized wiring throughout the cabinet. Corrected the fault preventing the furnace from starting, restored heat, and verified proper ignition and operation through a complete heating cycle. Recommended cleaning, wiring cleanup, and further evaluation of the scorched areas and corroded components to prevent future failures.

Opened the ceiling and laundry room wall to access and diagnose the source of a water leak, exposing the PVC drain piping, P-trap, and supply valve connections for inspection and repair. Flushed the gas water heater to remove sediment and restore efficiency, and addressed the leaking outdoor hose bib.

Located the source of an interior wall water stain by tracing moisture to the water heater, where corrosion and moisture residue were found at the base of the tank and surrounding concrete floor. Inspected the exposed insulation and lower access panel area, identified the active leak, and performed the necessary repair to stop the water intrusion, restoring the system to proper operation.

Performed hydro-jetting of the lift station wet well to remove accumulated silt, sediment, and debris from the basin floor, walls, and around the brass piping, valve assembly, and fittings. Following cleaning, system operation was tested and verified as functioning properly. Corrosion was noted on metal fittings, and quarterly jetting is recommended, with a return visit planned in three months.

Located the leak at the coupling joint between the PVC drain and the corroded cast iron drain line in the crawlspace, where a bucket had been placed to catch drips. Inspected the aged cast iron and rubber coupling connections, which showed heavy rust, corrosion, and moisture staining, and addressed the failed joint to stop the leak. Cleaned up the affected area and confirmed the drain line was holding without further dripping.

Responded to service call for malfunctioning shower valve and slow-draining shower. Inspected single-handle shower control valve and chrome fixtures in tiled shower/tub combination. Repaired shower valve control mechanism to restore proper water flow and temperature regulation, and cleared partial blockage from shower drain to improve drainage performance.

Responded to report of non-functional exterior hose spigot with no water flow. Upon inspection, tested the brass hose bib mounted on the exterior concrete block wall and confirmed water flow was restored and operating properly. Verified spigot functionality with steady water stream and no visible leaks at connection points.

Responded to call for leak from washing machine water line and unsuccessful drain clearing attempt. Upon inspection, found aging cast iron drain stack system with visible corrosion and deterioration. Cleared clogged drain line using professional drain equipment after customer's unsuccessful attempt. Inspected all visible plumbing connections in utility area, including washing machine supply lines with blue-handled valves and drainage system. Verified proper water flow and drainage function restored to washing machine discharge line.

Responded to customer report of leak under kitchen sink. Upon arrival, confirmed water supply to sink had been shut off. Conducted visual inspection of undermount sink installation and associated plumbing connections beneath speckled granite countertop. Examined supply lines, drain assembly, and P-trap connections for signs of active leakage or moisture. Documented existing conditions with photographs showing kitchen sink area with bronze pull-down faucet and white subway tile backsplash, as well as under-sink plumbing components and connections. Inspected flexible supply lines and shut-off valves for proper seating and potential failure points. Assessed drain connections and trap assembly for loose fittings or deteriorated seals that could be source of reported leak.

Responded to complaint of hissing noise and water on floor in laundry room. Upon inspection, identified issue with water heater supply line connections. Found loose compression fitting on cold water inlet causing leak and air infiltration, resulting in hissing sound. Tightened compression fittings on both hot and cold water supply lines to proper torque specifications. Inspected flexible supply hoses for damage or deterioration; hoses showed normal wear but remained serviceable. Verified all connections were secure and leak-free. Cleaned water from floor and monitored system during operation to confirm repair eliminated both the hissing noise and water leakage. Documented conditions with photographs for service records.

Performed complimentary annual maintenance flush on tankless water heater unit located in area with 8-foot ceiling access. Set up service equipment including collection buckets and connected circulation hoses to inlet and outlet connections. Successfully completed descaling flush procedure using recirculating pump system, with visible evidence of cleaning solution actively flowing through the unit to remove mineral buildup and sediment accumulation, ensuring optimal heat exchanger performance and system efficiency.

Performed scheduled maintenance on tankless water heater system, completing full flush procedure to remove mineral buildup and maintain optimal performance. System pressure verified at proper operating levels using calibrated gauge, with all connections inspected and confirmed secure. Unit tested and returned to normal operation with no issues detected.

Relocated shut-off valve to improve accessibility for the customer and replaced existing toilet with customer-supplied fixture. Documented installation with photos showing updated plumbing connections and completed work.

Responded to error code 003 on Navien tankless water heater. Inspected unit and associated components including gas lines, electrical connections, and plumbing fixtures in mechanical room during active construction phase. Verified proper installation of yellow flexible gas lines, copper supply piping with shut-off valves, and electrical panel connections to resolve intermittent operation issue requiring manual reset.

Performed comprehensive HVAC maintenance service addressing efficiency concerns in upper levels of home. Conducted refrigerant system diagnostics using manifold gauges, measuring pressures and temperatures at outdoor condenser unit to verify proper system charge and operation. Inspected A.O. Smith ProLine water heater installation in attic space, checking copper piping connections, brass fittings, and overall unit condition to ensure proper integration with HVAC system performance.

Responded to reported water leak in ceiling originating from dishwasher area. Upon inspection, identified water damage at wall-ceiling junction with crown molding separation and deterioration. Documented conditions with photographs showing trim detachment and structural concerns requiring further assessment and repair.

Responded to basement leak involving PVC pipe penetration through foundation wall. Upon inspection, identified compromised pipe seal where drainage line passed through concrete, allowing moisture infiltration into finished storage area. Repaired leak by resealing pipe penetration point, ensuring proper waterproofing around PVC fitting. Verified system integrity and confirmed no active water intrusion upon completion.

Responded to commercial restroom for reported urinal clog. Upon arrival, inspected wall-mounted Kohler urinal and identified drainage obstruction preventing proper water flow. Cleared blockage using appropriate drain cleaning equipment and restored full drainage function. Tested flush valve operation and verified complete water evacuation through drain system. Noted mineral deposits and staining around drain connection point indicating long-term moisture issues. Advised facility maintenance of condition and recommended regular preventative maintenance to minimize future clogs.

Responded to septic pit overflow caused by dual pump failure. Upon inspection, found standing water in access pit with both sewage pumps inoperative. Assessed plumbing configuration including PVC piping and metal components within pit. Identified non-functioning pump system requiring replacement or repair to restore proper drainage and prevent continued overflow conditions.

Performed inspection of underground utility vault and valve box systems. Documented current condition of plumbing infrastructure including brass pipe fittings, valve assemblies, and access points. Both locations showed significant corrosion, moisture accumulation, and aging of metal components requiring assessment for future maintenance needs.

Responded to no hot water complaint on Rinnai tankless water heater displaying error code 11. Upon inspection, identified significant debris accumulation in the blower assembly that was restricting proper airflow and preventing unit operation. Disassembled unit, removed and cleaned the squirrel cage blower wheel which had substantial dust and dirt buildup between blades, serviced all electrical connections and wiring harnesses, and reassembled system. Unit tested successfully with error code cleared and hot water restored to normal operation.