Chamblee, GA

Responded to clogged toilet with backup occurring in laundry room on opposite side of ranch-style home. Accessed crawl space and inspected drainage system, identifying blockage in main drain line. Cleared obstruction in horizontal PVC drain pipe running beneath floor joists, verified proper slope using level, and confirmed drainage flow was restored to both toilet and laundry room fixtures.

Responded to service call for non-operational water heater system. Upon inspection, identified issues with the hydronic heating system's expansion tank and pressure regulation components. Installed new thermal expansion tank with proper copper piping connections and brass valve assemblies to prevent excessive pressure buildup in the closed-loop system. Configured pressure relief valving with color-coded temperature and pressure controls to maintain safe operating parameters between acceptable PSI ranges. Integrated circulation pump assembly with PVC and copper piping network, ensuring proper flow throughout the distribution system. Verified all connections for leaks, tested pressure gauge readings to confirm system operating within manufacturer specifications, and confirmed proper expansion tank pre-charge pressure. System restored to full operational status with all safety devices functioning correctly.

Responded to basement leak call and conducted thorough inspection of affected area. Upon investigation, discovered water intrusion originating from compromised plumbing fixture in crawl space above basement. Identified failed pressure relief valve on water heater system, evidenced by active moisture presence and pressure gauge reading in critical zone. Isolated water supply, replaced defective pressure relief valve with new brass fitting, and verified proper system pressure within normal operating parameters. Documented pre-repair and post-repair conditions with photographic evidence showing compromised insulation material and pressure gauge readings to confirm successful resolution of leak source.

Responded to customer report of low water pressure at residential property. Upon arrival, performed diagnostic pressure testing of the plumbing system using calibrated pressure gauge with brass fittings. Measured system pressure at main supply line, which registered near zero PSI on the gauge scale, confirming significant pressure loss. Utilized adjustable wrench to access and test pressure points at valve connections to isolate the issue. Testing revealed inadequate water pressure entering the system, indicating potential supply line restriction or pressure regulator failure. Documented system readings and component conditions with photographic evidence for service records. Customer required completion before scheduled departure time, which was accommodated within the service window.

Responded to service call for corroded washer water valve. Upon inspection, found existing brass shut-off valves with red and blue handles showing signs of age and corrosion. Documented current condition of plumbing infrastructure, including valve assembly, flexible braided supply lines, and associated copper and PVC piping within wall cavity. Photographed valve box assembly and exposed plumbing access point for service records and customer reference.

Responded to multiple plumbing issues including a downstairs toilet leak at the fitting connection and slow drainage problems affecting the upstairs shower and toilet. Cleared clogs and obstructions from the upstairs bathroom fixtures to restore proper drainage flow. Inspected and addressed the leaking toilet connection to prevent water damage.

Completed full sewer and water line replacement at residential property. Excavated trench approximately 2-3 feet deep through clay-based soil to access existing utility lines. Removed old piping and installed new white PVC water supply line and sewer drain lines with proper fittings and connections. Verified proper depth and grade for drainage using measuring equipment. All new plumbing connections were assembled and tested at junction points. Excavation work included careful trenching to preserve surrounding lawn areas where possible, with clean vertical trench walls maintained throughout the installation process.

Conducted comprehensive HVAC system assessment in attic space for new homeowner seeking equipment upgrade estimates. Inspected existing air handler unit, ductwork configuration, and condensate drainage system. Documented current system conditions including metal drain pan showing rust staining and water discoloration indicative of moisture accumulation, reflective insulated ductwork with visible material separation, black condensate pump component, and air handler with pleated filter. Noted flexible black ductwork runs, metallic supply ducting, and pink fiberglass insulation between rafters. Provided detailed photographic documentation of all equipment and components for future replacement planning.

Responded to service call for Rheem tankless water heater displaying Error Code 11 and failing to maintain operation. Error Code 11 indicates insufficient gas flow or ignition failure. Upon inspection, diagnosed low gas supply pressure as the root cause. Verified incoming gas pressure using calibrated pressure gauge, confirming readings below manufacturer's minimum specification required for proper tankless unit operation. Completed troubleshooting and provided estimate for necessary repairs to restore unit to normal operating condition.

Replaced aging 50-gallon electric water heater from 2009 with new unit, including all necessary connections and expansion tank installation. Freed seized hot and cold water supply lines to washing machine, restoring proper function and allowing appliance accessibility for future service or replacement.

Replaced aging water heating system with dual tankless water heaters, including complete removal of deteriorated equipment and installation of new manifold distribution system with copper supply lines, yellow flexible gas connections, and white PVC venting. Installed expansion tank, upgraded plumbing connections with multiple shutoff valves, and ensured all components meet current code requirements for efficient on-demand hot water delivery.

Responded to service call for leaking 100-gallon commercial gas water heater. Upon arrival, inspected Universal Commercial brand unit installed in basement utility area. Confirmed active leak condition and assessed overall system integrity. Documented existing installation showing water heater with standard plumbing connections including copper supply lines, pressure relief valve, and gas line connections. Unit displayed manufacturer specifications and safety labels on front face. Noted flue hood assembly at top of tank and electrical conduit connections on side of unit. Photographed complete installation for service records including all visible piping, valves, and component connections. Evaluated surrounding area conditions and documented workspace. Provided customer with photographic evidence of equipment condition and discussed findings regarding the compromised water heater requiring replacement due to tank failure.

Completed sewer line replacement as specified in approved quote #260625-005871. Excavation team performed dig work to access and replace deteriorated sewer piping showing significant corrosion and rust damage. Work included removal of old corroded piping system and installation of new sewer line infrastructure in basement utility area, with proper connections to existing copper plumbing assembly and fixtures.

Responded to service call for two clogged drain lines requiring snaking and installation of a filter cap. Successfully cleared both drain lines using professional drain snake equipment to restore proper flow and drainage. Discovered severely corroded drain fitting during inspection, which was removed due to extensive white and tan corrosion buildup that had compromised the component's structural integrity. Installed new filter cap on one drain line as requested to prevent future debris accumulation and maintain optimal drainage performance.

Performed jetting services on lift station to thoroughly clean and service the interior components. Removed accumulated debris and buildup from the sump pit and pump basin using high-pressure water jetting equipment. Upon completion of cleaning operations, conducted operational testing of the submersible pump assembly and associated plumbing connections to verify proper functionality. All mechanical components, including valves, piping, and pump mechanisms, were confirmed to be operating within normal parameters. Quarterly maintenance service has been recommended to maintain optimal system performance, with follow-up jetting scheduled in three months.

Responded to ceiling leak originating from bathroom above. Performed diagnostic pressure test on jetted bathtub to identify source of water intrusion. Testing revealed leak was related to pressurized plumbing system, as evidenced by pressure gauge readings on mechanical equipment. Documented conditions with photos showing filled tub during testing and pressure monitoring equipment reading approximately 200 PSI on Watts gauge connected to brass fittings in utility area below affected space.

Responded to report of water leak penetrating bathroom ceiling. Created access opening in drywall ceiling to expose internal structure and identify leak source. Inspected exposed area revealing wooden framing joists and HVAC ductwork, documented conditions with photographs for assessment and repair planning.

# Sewer Scope Inspection Performed comprehensive video sewer scope inspection of underground sewer line. Located and marked access point at property exterior, designated as position 5 for reference. Advanced camera equipment through lateral sewer line to depth of 8 feet 5 inches. During inspection, identified significant moisture intrusion and possible structural degradation within the pipe system at zero-degree orientation. Documentation captured evidence of compromised pipe integrity with visible dampness and material deterioration affecting line condition. Complete video documentation provided for review and future reference regarding necessary repairs or line replacement considerations.

Responded to customer request to cap gas line for front yard decorative lamp post removal and inspect secondary gas lamp fixture in backyard. Successfully isolated and capped gas supply line at front lamp post location per code requirements, ensuring safe disconnection for future removal of fixture. Performed visual inspection of backyard gas lamp to assess operational condition and identify any potential safety concerns or maintenance needs.

Responded to customer concern regarding hose bibb functionality following recent thermal expansion tank and cartridge service. Upon inspection, documented existing plumbing configuration including main water cutoff valve assembly, brass T-fittings with distribution points, PEX and PVC pipe connections with proper insulation, and red-handled ball valve installation. Verified hose bibb issue appears unrelated to previous work performed on thermal expansion system, as the hose bibb operates on separate branch line from the serviced components.

Responded to service call for garbage disposal repair at residential kitchen sink. Upon inspection, assessed the disposal unit mounted beneath stainless steel undermount sink with marble countertop. Diagnosed malfunction, performed necessary repairs to restore proper operation of the garbage disposal system. Unit tested and confirmed functioning correctly upon completion.

Responded to clogged toilet in office bathroom. Removed and reset toilet to access and clear obstruction in drain line. Pulled toilet, removed old wax ring, cleaned toilet flange, and cleared blockage. Installed new wax ring, reinstalled toilet with proper sealing, reconnected water supply line, and tested for proper flush operation and drainage. Verified no leaks at base or supply connection upon completion.

Responded to customer complaint of bathtub faucet that would not shut off. Performed diagnostic assessment of the plumbing system, including pressure testing and system evaluation to identify the source of the continuous water flow. Successfully resolved the issue and restored proper faucet operation.

Performed sewer scope inspection with access through crawl space. Camera line was deployed through cleanout located in crawl space area to evaluate condition of main sewer line. Video inspection revealed no significant defects, blockages, or structural concerns within the visible sections of the sewer lateral.

Responded to report of two clogged toilets on ground level of property. Upon inspection, found toilets with standing water and visible debris in bowls indicating drainage blockage. Successfully cleared obstructions from both fixtures using appropriate plumbing tools, restored proper flushing function, and verified complete drainage in both units.