Chamblee, GA

Performed complimentary annual maintenance flush on tankless water heater unit located in area with 8-foot ceiling access. Set up service equipment including collection buckets and connected circulation hoses to inlet and outlet connections. Successfully completed descaling flush procedure using recirculating pump system, with visible evidence of cleaning solution actively flowing through the unit to remove mineral buildup and sediment accumulation, ensuring optimal heat exchanger performance and system efficiency.

Performed scheduled maintenance on tankless water heater system, completing full flush procedure to remove mineral buildup and maintain optimal performance. System pressure verified at proper operating levels using calibrated gauge, with all connections inspected and confirmed secure. Unit tested and returned to normal operation with no issues detected.

Relocated shut-off valve to improve accessibility for the customer and replaced existing toilet with customer-supplied fixture. Documented installation with photos showing updated plumbing connections and completed work.

Responded to error code 003 on Navien tankless water heater. Inspected unit and associated components including gas lines, electrical connections, and plumbing fixtures in mechanical room during active construction phase. Verified proper installation of yellow flexible gas lines, copper supply piping with shut-off valves, and electrical panel connections to resolve intermittent operation issue requiring manual reset.

Performed comprehensive HVAC maintenance service addressing efficiency concerns in upper levels of home. Conducted refrigerant system diagnostics using manifold gauges, measuring pressures and temperatures at outdoor condenser unit to verify proper system charge and operation. Inspected A.O. Smith ProLine water heater installation in attic space, checking copper piping connections, brass fittings, and overall unit condition to ensure proper integration with HVAC system performance.

Responded to reported water leak in ceiling originating from dishwasher area. Upon inspection, identified water damage at wall-ceiling junction with crown molding separation and deterioration. Documented conditions with photographs showing trim detachment and structural concerns requiring further assessment and repair.

Responded to basement leak involving PVC pipe penetration through foundation wall. Upon inspection, identified compromised pipe seal where drainage line passed through concrete, allowing moisture infiltration into finished storage area. Repaired leak by resealing pipe penetration point, ensuring proper waterproofing around PVC fitting. Verified system integrity and confirmed no active water intrusion upon completion.

Responded to commercial restroom for reported urinal clog. Upon arrival, inspected wall-mounted Kohler urinal and identified drainage obstruction preventing proper water flow. Cleared blockage using appropriate drain cleaning equipment and restored full drainage function. Tested flush valve operation and verified complete water evacuation through drain system. Noted mineral deposits and staining around drain connection point indicating long-term moisture issues. Advised facility maintenance of condition and recommended regular preventative maintenance to minimize future clogs.

Responded to septic pit overflow caused by dual pump failure. Upon inspection, found standing water in access pit with both sewage pumps inoperative. Assessed plumbing configuration including PVC piping and metal components within pit. Identified non-functioning pump system requiring replacement or repair to restore proper drainage and prevent continued overflow conditions.

Performed inspection of underground utility vault and valve box systems. Documented current condition of plumbing infrastructure including brass pipe fittings, valve assemblies, and access points. Both locations showed significant corrosion, moisture accumulation, and aging of metal components requiring assessment for future maintenance needs.

Responded to no hot water complaint on Rinnai tankless water heater displaying error code 11. Upon inspection, identified significant debris accumulation in the blower assembly that was restricting proper airflow and preventing unit operation. Disassembled unit, removed and cleaned the squirrel cage blower wheel which had substantial dust and dirt buildup between blades, serviced all electrical connections and wiring harnesses, and reassembled system. Unit tested successfully with error code cleared and hot water restored to normal operation.

Responded to active leak in bathroom where deteriorated PVC pipe joint was allowing water intrusion. Upon inspection, identified failed elbow connection with visible cracks and material deterioration at the joint. Documented existing conditions showing aging infrastructure with accumulated debris and compromised pipe integrity requiring immediate attention to prevent further water damage.

Responded to service call for clogged drain line on built-in Scotsman ice maker. Upon inspection, accessed the drain connection located in the cabinet beneath the unit and found the drain line experiencing restricted flow. Cleared the blockage from the ice maker's drain line, verified proper drainage, and tested the unit to ensure water was flowing freely through the system without backup or overflow issues.

Responded to service call for leaking Delta faucets in kitchen and master bathroom. Kitchen faucet required RP73000 cartridge replacement after customer's attempted repair was unsuccessful. Master bathroom faucet was disassembled, rebuilt with new internal components, and reassembled with chrome spout and brass-accented handles. Both fixtures were tested for proper operation and verified leak-free upon completion.

Completed installation of tankless water heater system in utility space, including all required plumbing connections with copper piping, brass valves and fittings, gas line hookup with flexible corrugated tubing, and electrical connections. Unit mounted securely to wall with proper venting and support structure, tested for proper operation and safety compliance.

Responded to clogged toilet with backup occurring in laundry room on opposite side of ranch-style home. Accessed crawl space and inspected drainage system, identifying blockage in main drain line. Cleared obstruction in horizontal PVC drain pipe running beneath floor joists, verified proper slope using level, and confirmed drainage flow was restored to both toilet and laundry room fixtures.

Responded to service call for non-operational water heater system. Upon inspection, identified issues with the hydronic heating system's expansion tank and pressure regulation components. Installed new thermal expansion tank with proper copper piping connections and brass valve assemblies to prevent excessive pressure buildup in the closed-loop system. Configured pressure relief valving with color-coded temperature and pressure controls to maintain safe operating parameters between acceptable PSI ranges. Integrated circulation pump assembly with PVC and copper piping network, ensuring proper flow throughout the distribution system. Verified all connections for leaks, tested pressure gauge readings to confirm system operating within manufacturer specifications, and confirmed proper expansion tank pre-charge pressure. System restored to full operational status with all safety devices functioning correctly.

Responded to basement leak call and conducted thorough inspection of affected area. Upon investigation, discovered water intrusion originating from compromised plumbing fixture in crawl space above basement. Identified failed pressure relief valve on water heater system, evidenced by active moisture presence and pressure gauge reading in critical zone. Isolated water supply, replaced defective pressure relief valve with new brass fitting, and verified proper system pressure within normal operating parameters. Documented pre-repair and post-repair conditions with photographic evidence showing compromised insulation material and pressure gauge readings to confirm successful resolution of leak source.

Responded to customer report of low water pressure at residential property. Upon arrival, performed diagnostic pressure testing of the plumbing system using calibrated pressure gauge with brass fittings. Measured system pressure at main supply line, which registered near zero PSI on the gauge scale, confirming significant pressure loss. Utilized adjustable wrench to access and test pressure points at valve connections to isolate the issue. Testing revealed inadequate water pressure entering the system, indicating potential supply line restriction or pressure regulator failure. Documented system readings and component conditions with photographic evidence for service records. Customer required completion before scheduled departure time, which was accommodated within the service window.

Responded to service call for corroded washer water valve. Upon inspection, found existing brass shut-off valves with red and blue handles showing signs of age and corrosion. Documented current condition of plumbing infrastructure, including valve assembly, flexible braided supply lines, and associated copper and PVC piping within wall cavity. Photographed valve box assembly and exposed plumbing access point for service records and customer reference.

Responded to multiple plumbing issues including a downstairs toilet leak at the fitting connection and slow drainage problems affecting the upstairs shower and toilet. Cleared clogs and obstructions from the upstairs bathroom fixtures to restore proper drainage flow. Inspected and addressed the leaking toilet connection to prevent water damage.

Completed full sewer and water line replacement at residential property. Excavated trench approximately 2-3 feet deep through clay-based soil to access existing utility lines. Removed old piping and installed new white PVC water supply line and sewer drain lines with proper fittings and connections. Verified proper depth and grade for drainage using measuring equipment. All new plumbing connections were assembled and tested at junction points. Excavation work included careful trenching to preserve surrounding lawn areas where possible, with clean vertical trench walls maintained throughout the installation process.

Conducted comprehensive HVAC system assessment in attic space for new homeowner seeking equipment upgrade estimates. Inspected existing air handler unit, ductwork configuration, and condensate drainage system. Documented current system conditions including metal drain pan showing rust staining and water discoloration indicative of moisture accumulation, reflective insulated ductwork with visible material separation, black condensate pump component, and air handler with pleated filter. Noted flexible black ductwork runs, metallic supply ducting, and pink fiberglass insulation between rafters. Provided detailed photographic documentation of all equipment and components for future replacement planning.

Responded to service call for Rheem tankless water heater displaying Error Code 11 and failing to maintain operation. Error Code 11 indicates insufficient gas flow or ignition failure. Upon inspection, diagnosed low gas supply pressure as the root cause. Verified incoming gas pressure using calibrated pressure gauge, confirming readings below manufacturer's minimum specification required for proper tankless unit operation. Completed troubleshooting and provided estimate for necessary repairs to restore unit to normal operating condition.

Replaced aging 50-gallon electric water heater from 2009 with new unit, including all necessary connections and expansion tank installation. Freed seized hot and cold water supply lines to washing machine, restoring proper function and allowing appliance accessibility for future service or replacement.