Duluth, GA

Installed new sump pump system with PVC discharge piping in basement utility area and replaced pressure reducing valve (PRV) on main water supply line with brass valve assembly and red-handled ball valve shutoff. Both installations completed to ensure proper water management and pressure regulation for the property.

Responded to service call for leaking urinal and loose toilet fixtures in commercial restroom facilities. Conducted comprehensive inspection of both bathroom areas, examining all plumbing fixtures including wall-mounted urinals, floor-mounted toilets, and sink assemblies. Documented existing conditions through photographic evidence showing exposed plumbing components, supply lines, drain assemblies, and fixture mounting systems to provide visual record of installation status and identify sources of reported issues.

Responded to service call for sump pump system inspection and maintenance. Upon arrival, evaluated exterior electrical service connections and interior plumbing components associated with the sump pump installation. Inspected pressure gauge readings on copper piping system, verified proper operation of pump controls, and assessed condition of electrical wiring and junction boxes. Documented existing infrastructure including weathered conduit, aged copper piping with surface patina, and utility connections. System found operational with all components functioning within normal parameters.

Performed follow-up service on whole-house water filtration system to purge air from supply lines. Inspected HALO water treatment system installation, verified proper operation of shut-off valves, and confirmed all copper piping connections were secure and leak-free. System is now functioning properly with no air pockets in the filtration lines.

Completed installation of new Rheem residential water heater with proper copper piping connections for hot and cold water lines. Installed HALO water treatment system integrated with main plumbing infrastructure, including necessary pipe fittings and connections to ensure optimal water quality throughout the residence. All components were professionally mounted, secured to wall studs, and tested for proper operation and leak-free performance.

Responded to request for water heater replacement quote on aging standard tank unit. Inspected existing A.O. Smith ProMax water heater installation in unfinished basement utility area, evaluated all connections including copper supply lines, expansion tank mounting, and associated plumbing infrastructure. Documented current equipment condition and configuration with photos to provide accurate replacement estimate, noting proper clearances and existing pipe routing for new installation planning.

Responded to master shower leak complaint. Upon inspection, tested and verified water pressure at 60 PSI within normal operating range using calibrated pressure gauge on main water supply line. No active leaks detected at time of service call; system operating within manufacturer specifications.

Responded to clogged hub drain in mechanical room and investigated ceiling leak. Upon inspection, discovered severe mineral buildup and corrosion restricting flow through the drain line. Cut and removed section of PVC pipe showing significant internal deterioration with calcium deposits narrowing the passage. Documented existing plumbing conditions including corroded copper piping. Discussed option to cap off steam shower unit to address ongoing leak issue.

Responded to service call for non-flushing toilet in basement bathroom with suspected sump pump malfunction. Upon inspection, identified plumbing system configuration including sump pump basin, PVC drainage piping, and associated water heater and pressure tank assembly. Evaluated drainage system components, verified sump pump operation, and assessed toilet discharge line connections to determine cause of flushing failure and restored proper function to basement bathroom plumbing system.

# Bathroom Sink Leak and Mold Remediation Responded to report of leaking bathroom sink with visible black mold contamination. Upon inspection, discovered extensive water damage behind wall cavity with significant mold growth on drywall and wooden framing members. Performed emergency water shutoff and assessed extent of damage. Removed compromised drywall section to expose affected area, revealing severely corroded copper and brass plumbing connections with visible green oxidation and deteriorated threaded fittings. Identified cast iron drain component showing advanced corrosion as primary source of chronic water intrusion. Documented mold contamination covering wall surfaces and wooden studs, with dark staining indicating prolonged moisture exposure. Utilized appropriate respiratory protection equipment during assessment and initial remediation work. Exposed deteriorated insulation material displaying discoloration from water saturation. Removed damaged plumbing fixtures and corro

Responded to kitchen drain stoppage caused by food debris lodged in garbage disposal unit. Customer had disposed of cabbage and chicken breast, creating blockage in disposal and extending into downstream drainage line. Cleared disposal unit and verified opposite sink basin maintained proper drainage throughout service. Inspected P-trap assembly and PVC drain configuration beneath sink, confirming structural integrity of plumbing connections. Removed food material obstruction and restored full drainage function to affected sink basin and garbage disposal system.

Responded to customer concerns regarding gurgling sounds in basement toilet and tub. Performed inspection of plumbing fixtures and drain lines as preventative maintenance while city was conducting work in the area. No active backup was present at time of service, and all fixtures were found to be in proper working condition.

Responded to gas leak report in commercial café kitchen. Upon inspection, identified worn and degraded yellow flexible gas connector line showing surface deterioration and contamination. Replaced compromised gas line section, pressure tested system to verify integrity, and confirmed no active leaks at valve connections or fittings. System restored to safe operating condition.

Completed water service installation including pressure regulator and ball valve assembly with copper piping in wall cavity. Installed wall-mounted cabinet in corner location to provide access panel for plumbing components.

Responded to service call for multiple leaking faucets. Inspected shower valve access panel showing significant moisture accumulation, water spotting, and mineral deposits on interior surfaces, indicating active leak from valve assembly. Examined under-sink plumbing configuration with P-trap and supply lines in proper working order. Addressed leak issues at both fixtures to restore proper function and prevent further water damage.

Responded to customer complaint regarding elevated water consumption. Upon inspection of utility room, identified two Performance Platinum water heaters installed in tandem configuration. Conducted thorough visual examination of both units, associated copper piping, flexible ductwork connections, and all visible plumbing fixtures. Inspected water heater valves, fittings, and connections for signs of moisture, corrosion, or active leakage. Documented equipment condition and installation setup with photographs for service records.

Responded to customer report of standing water in basement with bathroom located adjacent to affected area. Upon arrival, conducted visual inspection of basement mechanical room and bathroom to identify leak source. Documented extensive water damage on bathroom tile flooring showing dark staining and saturation patterns indicating active water intrusion. Inspected basement ceiling infrastructure including exposed joists, copper supply lines, PVC drainage piping, and ductwork for signs of leakage. Examined water heater installation and surrounding plumbing connections for potential failure points. Photographed affected areas including water damage patterns on bathroom floor and basement mechanical systems to document conditions and assist with source identification.

Responded to service call for clogged toilet. Upon arrival, performed initial assessment and determined the stoppage was caused by a structural issue in the drain line rather than a simple blockage. After diagnostic evaluation, identified a belly (sag) in the drain line that is causing recurring drainage problems and waste accumulation. Documented the toilet condition and surrounding bathroom area with photographs for estimate purposes. Provided customer with detailed explanation of the underlying drain line defect and prepared comprehensive estimate for repair work, which will require accessing and correcting the bellied section of the drainage system to restore proper flow and prevent future clogs.

Responded to water leak in meter box with visible moisture in yard. Excavated and exposed deteriorated water line showing severe corrosion and active leak point. Removed failed section of pipe and installed new blue PVC water line with compression fittings. Completed repair and tested system for proper operation and absence of leaks.

Completed installation of HALO whole-home water treatment system in unfinished utility space. Integrated new filtration unit into existing plumbing infrastructure using copper piping with soldered joints and PEX connections, installed pressure tank assembly with proper mounting brackets secured to wall framing, and configured all shutoff valves and distribution lines to ensure proper water flow throughout the residence.

Assessed existing water heater and plumbing system to provide estimate for whole-home water filtration installation. Customer requested evaluation of Halo Carbon or Halo Ultimate filtration systems to provide clean drinking water for household of four children. Inspected current water supply lines, pressure gauge readings, and available installation space near existing AO Smith ProLine water heater to determine optimal filtration system placement and compatibility. Addressed customer concerns regarding potential water flow reduction with filtration system installation and discussed system capabilities to maintain adequate flow rates while providing comprehensive water treatment.

Excavated beneath sidewalk to expose leaking water service line. Located compromised section of underground piping and removed damaged portion. Installed new white PVC pipe with brass compression fittings and brass check valve assembly to restore proper water flow and prevent backflow. Backfilled trench with excavated material upon completion of repairs.

Completed installation of wall-mounted tankless water heater system including all necessary plumbing connections, gas line hookup, and dual PVC exhaust venting routed through exterior wall. Installed isolation valves, sediment filtration, pressure relief components, and electrical connections to ensure fully operational and code-compliant system.

Conducted on-site estimate for installation of customer-supplied toilet, replacement of temperature and pressure relief valve on Rinnai tankless water heater (Model RUR199iN), and whole house water filtration system. Inspected existing tankless unit mounted in basement utility area, documented current installation specifications including 199,000 BTU/H maximum input rating and natural gas configuration, and assessed accessibility for T&P valve replacement. Evaluated basement plumbing infrastructure and available space for whole house filter installation near main water supply line. Photographed equipment specifications and work area conditions to provide accurate material and labor estimates for all requested installations.

Responded to service call for non-operational older tankless water heater unit. Upon arrival, performed diagnostic assessment of the system, accessed internal components to inspect circuit boards, wiring harnesses, and mechanical assemblies. Evaluated electrical connections, gas line integrity, and ventilation ductwork associated with the tankless system to identify failure points and restore proper operation.