Duluth, GA

Inspected the crawlspace for the reported cold water line leak, tracing the copper supply piping, soldered fittings, and surrounding joist framing beneath the shower area. No active leak, frost, or significant corrosion was observed on the copper lines or fittings at the time of inspection, and the visible staining on the subfloor and joists appeared to be consistent with prior moisture exposure. Documented the condition of the supply lines, gas line, and ductwork with photos for the service record.

Investigated a reported sulfur ("rotten egg") odor at the bathroom vanity by inspecting the under-sink drain assembly, including the sink tailpiece, PVC P-trap, slip-joint connections, vent fitting, and vertical drain stack. The P-trap and fittings were intact with no visible leaks, corrosion, or physical damage, and the braided supply lines and shutoff valve appeared in good condition. Documented the drain configuration and cabinet condition, and noted stored items in the cabinet that may affect access and ventilation around the plumbing.

Investigated a reported spike in water usage by inspecting the water service entry plumbing, where copper piping, shutoff valves, and a thermostatic mixing valve showed heavy corrosion and mineral buildup at soldered joints and fittings. Also inspected the toilet tank assembly, including the flapper, chain, and fill valve, as a potential source of continuous water loss.

Inspected the reported stoppage and located the exterior sewer cleanout cap at the foundation, along with the downspout drain outlet in the adjacent landscaped bed. Evaluated the cleanout and drain line to isolate the blockage and determine whether the issue was a main line stoppage or a drainage/pump-related condition. Noted cracked edging and disturbed soil near the drain outlet, which may indicate debris intrusion or burrowing activity affecting the drain line.

Performed a follow-up inspection of the shower valve assembly and cartridge, evaluating the dual-lever trim and surrounding fixtures for proper operation and signs of leakage or wear. Documented mineral staining and discoloration on the surrounding tile and grout, consistent with water exposure and hard water deposits, and photographed conditions for the service record.

Responded to a reported underslab hot water leak at a short-term rental property, taking care to keep the space clean and protected throughout the visit. The bathroom and adjoining areas were inspected, with no visible surface damage, staining, or moisture evidence observed at the fixtures, walls, or ceiling. Customer expressed interest in a repipe to permanently resolve the underslab leak, and the property was secured upon departure.

Assessed the kitchen sink base cabinet for tapping the existing chrome supply stop valve and braided flexible supply line to feed a new ice maker water line to the refrigerator. The valve and fittings were clean, free of corrosion and leaks, and the adjacent cabinet and appliance layout was evaluated to plan the line routing, with photos documented for the estimate.

Performed an HVAC system assessment and documented findings. Inspected the galvanized flue connector serving the water heater and identified an open, separated longitudinal seam along the vent pipe with heavy dust and corrosion buildup, indicating a potential flue gas leakage and combustion venting concern that warrants repair or replacement. Evaluated the furnace/air handler installation, including the control board low-voltage wiring, foil-faced insulated supply ductwork with creased flex duct and taped joints, and the PVC condensate drain assembly, and documented conditions for recommended corrective action.

Investigated a ceiling leak originating from the shower above by cutting inspection openings in the drywall to expose the affected cavity. Inspected the concealed area with a flashlight and found water-stained insulation and duct material, confirming moisture intrusion. The work area was protected with floor covering during access and diagnostics.

Responded to follow-up call regarding newly installed warranty replacement shower cartridge running excessively hot. Inspected shower valve assembly and control operation, verified cartridge installation and temperature limit stop settings. Documented existing installation with photos showing bronze finish thermostatic valve with dual control configuration mounted on natural stone tile surround.

Replaced shower valve assembly with new dual-control fixture featuring brushed gunmetal finish and hexagonal control knobs. Verified system water pressure at 100 psi using calibrated gauge to ensure proper operation of new valve installation.

Installed new sump pump system with PVC discharge piping in basement utility area and replaced pressure reducing valve (PRV) on main water supply line with brass valve assembly and red-handled ball valve shutoff. Both installations completed to ensure proper water management and pressure regulation for the property.

Responded to service call for leaking urinal and loose toilet fixtures in commercial restroom facilities. Conducted comprehensive inspection of both bathroom areas, examining all plumbing fixtures including wall-mounted urinals, floor-mounted toilets, and sink assemblies. Documented existing conditions through photographic evidence showing exposed plumbing components, supply lines, drain assemblies, and fixture mounting systems to provide visual record of installation status and identify sources of reported issues.

Responded to service call for sump pump system inspection and maintenance. Upon arrival, evaluated exterior electrical service connections and interior plumbing components associated with the sump pump installation. Inspected pressure gauge readings on copper piping system, verified proper operation of pump controls, and assessed condition of electrical wiring and junction boxes. Documented existing infrastructure including weathered conduit, aged copper piping with surface patina, and utility connections. System found operational with all components functioning within normal parameters.

Performed follow-up service on whole-house water filtration system to purge air from supply lines. Inspected HALO water treatment system installation, verified proper operation of shut-off valves, and confirmed all copper piping connections were secure and leak-free. System is now functioning properly with no air pockets in the filtration lines.

Completed installation of new Rheem residential water heater with proper copper piping connections for hot and cold water lines. Installed HALO water treatment system integrated with main plumbing infrastructure, including necessary pipe fittings and connections to ensure optimal water quality throughout the residence. All components were professionally mounted, secured to wall studs, and tested for proper operation and leak-free performance.

Responded to request for water heater replacement quote on aging standard tank unit. Inspected existing A.O. Smith ProMax water heater installation in unfinished basement utility area, evaluated all connections including copper supply lines, expansion tank mounting, and associated plumbing infrastructure. Documented current equipment condition and configuration with photos to provide accurate replacement estimate, noting proper clearances and existing pipe routing for new installation planning.

Responded to master shower leak complaint. Upon inspection, tested and verified water pressure at 60 PSI within normal operating range using calibrated pressure gauge on main water supply line. No active leaks detected at time of service call; system operating within manufacturer specifications.

Responded to clogged hub drain in mechanical room and investigated ceiling leak. Upon inspection, discovered severe mineral buildup and corrosion restricting flow through the drain line. Cut and removed section of PVC pipe showing significant internal deterioration with calcium deposits narrowing the passage. Documented existing plumbing conditions including corroded copper piping. Discussed option to cap off steam shower unit to address ongoing leak issue.

Responded to service call for non-flushing toilet in basement bathroom with suspected sump pump malfunction. Upon inspection, identified plumbing system configuration including sump pump basin, PVC drainage piping, and associated water heater and pressure tank assembly. Evaluated drainage system components, verified sump pump operation, and assessed toilet discharge line connections to determine cause of flushing failure and restored proper function to basement bathroom plumbing system.

# Bathroom Sink Leak and Mold Remediation Responded to report of leaking bathroom sink with visible black mold contamination. Upon inspection, discovered extensive water damage behind wall cavity with significant mold growth on drywall and wooden framing members. Performed emergency water shutoff and assessed extent of damage. Removed compromised drywall section to expose affected area, revealing severely corroded copper and brass plumbing connections with visible green oxidation and deteriorated threaded fittings. Identified cast iron drain component showing advanced corrosion as primary source of chronic water intrusion. Documented mold contamination covering wall surfaces and wooden studs, with dark staining indicating prolonged moisture exposure. Utilized appropriate respiratory protection equipment during assessment and initial remediation work. Exposed deteriorated insulation material displaying discoloration from water saturation. Removed damaged plumbing fixtures and corro

Responded to kitchen drain stoppage caused by food debris lodged in garbage disposal unit. Customer had disposed of cabbage and chicken breast, creating blockage in disposal and extending into downstream drainage line. Cleared disposal unit and verified opposite sink basin maintained proper drainage throughout service. Inspected P-trap assembly and PVC drain configuration beneath sink, confirming structural integrity of plumbing connections. Removed food material obstruction and restored full drainage function to affected sink basin and garbage disposal system.

Responded to customer concerns regarding gurgling sounds in basement toilet and tub. Performed inspection of plumbing fixtures and drain lines as preventative maintenance while city was conducting work in the area. No active backup was present at time of service, and all fixtures were found to be in proper working condition.

Responded to gas leak report in commercial café kitchen. Upon inspection, identified worn and degraded yellow flexible gas connector line showing surface deterioration and contamination. Replaced compromised gas line section, pressure tested system to verify integrity, and confirmed no active leaks at valve connections or fittings. System restored to safe operating condition.

Completed water service installation including pressure regulator and ball valve assembly with copper piping in wall cavity. Installed wall-mounted cabinet in corner location to provide access panel for plumbing components.