Duluth, GA

Completed installation of HALO whole-home water treatment system in unfinished utility space. Integrated new filtration unit into existing plumbing infrastructure using copper piping with soldered joints and PEX connections, installed pressure tank assembly with proper mounting brackets secured to wall framing, and configured all shutoff valves and distribution lines to ensure proper water flow throughout the residence.

Assessed existing water heater and plumbing system to provide estimate for whole-home water filtration installation. Customer requested evaluation of Halo Carbon or Halo Ultimate filtration systems to provide clean drinking water for household of four children. Inspected current water supply lines, pressure gauge readings, and available installation space near existing AO Smith ProLine water heater to determine optimal filtration system placement and compatibility. Addressed customer concerns regarding potential water flow reduction with filtration system installation and discussed system capabilities to maintain adequate flow rates while providing comprehensive water treatment.

Excavated beneath sidewalk to expose leaking water service line. Located compromised section of underground piping and removed damaged portion. Installed new white PVC pipe with brass compression fittings and brass check valve assembly to restore proper water flow and prevent backflow. Backfilled trench with excavated material upon completion of repairs.

Completed installation of wall-mounted tankless water heater system including all necessary plumbing connections, gas line hookup, and dual PVC exhaust venting routed through exterior wall. Installed isolation valves, sediment filtration, pressure relief components, and electrical connections to ensure fully operational and code-compliant system.

Conducted on-site estimate for installation of customer-supplied toilet, replacement of temperature and pressure relief valve on Rinnai tankless water heater (Model RUR199iN), and whole house water filtration system. Inspected existing tankless unit mounted in basement utility area, documented current installation specifications including 199,000 BTU/H maximum input rating and natural gas configuration, and assessed accessibility for T&P valve replacement. Evaluated basement plumbing infrastructure and available space for whole house filter installation near main water supply line. Photographed equipment specifications and work area conditions to provide accurate material and labor estimates for all requested installations.

Responded to service call for non-operational older tankless water heater unit. Upon arrival, performed diagnostic assessment of the system, accessed internal components to inspect circuit boards, wiring harnesses, and mechanical assemblies. Evaluated electrical connections, gas line integrity, and ventilation ductwork associated with the tankless system to identify failure points and restore proper operation.

Responded to kitchen sink leak complaint. Upon inspection, identified leak originating from garbage disposal unit and associated drain connections beneath sink. Examined all plumbing components including black garbage disposal unit, white PVC P-trap assembly, and connection points. Checked system pressure using gauge to verify proper operation and rule out pressure-related issues. Tightened disposal mounting assembly and drain fittings to eliminate leak source. Tested system under running water conditions to confirm repair integrity and verify no additional moisture present.

Responded to customer complaint of sewage odor in basement. Conducted inspection of basement plumbing system and located sewer access cover in concrete floor. Documented existing conditions including sewage ejector pump assembly with visible signs of deterioration, moisture damage, and organic buildup around the installation area. Photographed access point showing PVC discharge piping penetrating through corroded metal cover with accumulated debris and staining patterns indicating potential drainage issues. Assessed pump housing condition and surrounding floor area showing extensive water damage and discoloration. Provided customer with findings and recommendations for line snaking service to address potential blockage causing odor infiltration into living space.

Completed installation of reverse osmosis water filtration system at residential property. Drilled mounting hole through countertop and connected RO system to existing cold water supply line using shut-off valves and appropriate fittings. Installed dedicated RO faucet on sink deck alongside main kitchen faucet, ensuring proper clearance and functionality. Verified all connections for leaks, confirmed system operation, and provided overview of filter maintenance requirements.

Responded to kitchen sink clog affecting both basins with water backup. Cleared stoppage in drain line, restoring proper drainage to both sides of the sink. Verified no additional clogs or drainage issues present elsewhere in the property and confirmed system functioning normally upon completion.

Corrected water fountain plumbing connection that was improperly hooked up to the hot water supply line. Reconnected fountain to the cold water system, installed pressure regulation equipment with WATTS gauge reading 0-200 PSI, and verified proper copper pipe connections with appropriate fittings and shutoff valve. Documented installation with pressure gauge assembly and piping configuration to ensure compliance with plumbing standards for potable water fixtures.

Responded to service call for leaking tub faucet and toilet issue. Inspected tub faucet and identified source of leak, performed necessary repairs to stop water seepage. Also addressed toilet tank components where the fill valve arm was causing continuous leaking despite previous repair attempt, adjusted and tested system to ensure proper operation and water shutoff.

Installed residential water sub-metering system per approved quote specifications. Mounted dual water meters with brass valve assemblies and copper pipe connections on interior wall, complete with electronic monitoring devices and associated wiring. Installed control box with electrical connections to support remote monitoring capabilities for the metering system.

Responded to commercial property for reported main water line leak. Upon arrival, confirmed active leak on main water supply line. Excavated trench through pavement to expose damaged section of water main. Removed compromised piping and installed new water line using appropriate materials and fittings. Accessed interior mechanical room to locate and operate control valve for water isolation during repair. Tested all connections for proper pressure and verified no additional leaks present. Backfilled excavation and restored work area. System returned to full operational status with proper water flow and pressure restored to facility.

Performed sewer scope inspection for recently purchased home experiencing recurring drain clogs, gurgling sounds, and line stoppages. Customer's previous plumber had cleared the blockage but lacked camera equipment for proper line assessment. Conducted comprehensive video camera inspection of sewer line to identify underlying issues causing repeated backups and determine condition of drainage system.

Performed annual preventative maintenance flush on wall-mounted tankless water heater unit. Isolated unit using shut-off valves, removed and cleaned inlet screen filter which showed minor sediment accumulation, and completed full system flush to remove mineral deposits and ensure optimal heat exchanger performance. Verified all copper piping connections, pressure relief components, and flexible connector hoses for proper operation. Unit tested successfully following service with no leaks detected and proper flow restored.

# Pressure Issue Resolution Responded to customer complaint of squealing noise occurring in bathroom during water usage. Accessed crawlspace beneath bathroom to inspect plumbing system. Located source of noise at main water supply valve assembly where multiple copper and galvanized supply lines converge. Identified water hammer and pipe vibration caused by worn valve components and inadequate pipe support. Inspected brass valve assembly, copper piping connections, and associated fittings for signs of deterioration and improper installation. Found oxidized copper pipes with loose mounting allowing movement during water flow changes, creating the reported squealing sound. Documented existing conditions of aged plumbing system including weathered valve assembly, tarnished copper piping with patina buildup, and inadequate pipe securing to floor joists. Photographed valve junction point and horizontal copper pipe runs for service records. Recommended installation of water hammer arrestors,

Provided estimate for installation of wireless remote water meter box and refrigerator waterline connection from existing wall faucet. Assessed sewer odor issue in rear of unit, documenting existing plumbing infrastructure including gray PVC drainage system and utility piping configurations in mechanical area.

Responded to customer report of cleanout backing up during recent shower usage. Performed video camera inspection of sewer line, revealing significant pipe deterioration with heavy rust and corrosion throughout the interior walls. Inspection identified substantial debris accumulation and partial obstruction at approximately 82 feet from access point. Documented pipe condition with photographic evidence showing compromised metal surfaces and buildup requiring jetting service to restore proper drainage flow.

Responded to reported leak at garage shut-off valve and discovered significant water damage to surrounding drywall with visible staining and deterioration. Documented extensive moisture intrusion patterns and structural damage to wall cavity, including compromised drywall requiring replacement. Identified source of leak at shut-off valve and assessed full extent of water damage for necessary repairs.

Responded to customer report of water dripping from shower faucet. Upon inspection, found heavily corroded valve cartridge with significant mineral buildup and rust accumulation around the valve assembly. Removed deteriorated cartridge, cleaned valve body and trim plate, and installed new replacement cartridge. Tested operation to verify proper function and confirmed leak was eliminated.

Responded to first-floor plumbing backup affecting two toilets and shower with gurgling sounds reported earlier in the day. Inspected bathroom fixtures and floor drain, documented conditions showing debris accumulation around drain assembly. Cleared main line obstruction to restore proper drainage and eliminate backup issues, with no secondary blockages detected in upper-level plumbing system.

Replaced existing sewer cleanout lid with new brass-finished drain cover, securing it properly with mounting screws. The installation was completed on the tiled floor area, ensuring proper fit and functionality of the drainage system.

Responded to low water pressure complaint where customer reported all other fixtures losing pressure when water was used at one location. Inspected plumbing system and located water pressure regulator in basement/utility area. Found pressure regulator valve assembly mounted on main copper supply line with brass fittings. Evaluated system configuration and determined regulator required adjustment or potential replacement to restore proper pressure distribution throughout the home. Documented installation with photographs showing regulator position, copper piping runs, and mounting configuration for follow-up service completion when customer becomes available.

Responded to high water bill complaint and performed diagnostic investigation. Excavated water service line and discovered corroded copper piping with brass fittings showing significant deterioration and patina buildup. Located active leak in underground plumbing assembly where copper pipe connects to PVC supply line through brass valve connections. Standing water and saturated soil conditions in trench confirmed continuous water loss from compromised fitting. Verified system pressure at 80-90 PSI using calibrated pressure gauge, which exceeded normal operating parameters and likely contributed to joint failure at weakened connection points. Exposed and assessed full plumbing assembly including shutoff valve and transition fittings between copper and PVC sections. Documented conditions with photographs showing extent of corrosion, water accumulation, and component degradation requiring replacement to resolve excessive water consumption issue.