Sandy Springs Plumbing Experts With Exceptional Skill
Since establishing our business in 2014, we've dedicated ourselves to serving Sandy Springs homeowners with the kind of plumbing service that builds lasting trust and satisfaction. Our experienced team combines technical expertise with genuine care for our customers, creating solutions that improve your home's functionality while respecting your time and budget. We know that dealing with plumbing issues can be overwhelming, which is why we focus on clear communication, honest recommendations, and workmanship that stands the test of time. Our goal isn't just to solve today's problem – it's to build a relationship that serves your family's plumbing needs for years to come.
Start experiencing the difference quality service makes by contacting us online or calling 404-585-8990 to schedule your appointment today.
Professional Water Heater Solutions That Deliver Results
Hot water is essential for everything from morning routines to evening cleanup, which makes water heater problems incredibly disruptive. Our experienced water heater repair team diagnoses issues accurately and implements lasting fixes that restore reliable hot water to your home. When replacement becomes necessary, our water heater installation service ensures you get a system that's properly sized and efficiently configured for your family's specific usage patterns. Our proactive water heater maintenance programs help prevent unexpected failures while maximizing energy efficiency and extending your unit's operational life. We've kept countless Sandy Springs homes comfortable by ensuring their water heating systems perform reliably in all seasons.
Advanced Sewer & Drain Services That Work
Slow drains and sewer backups can quickly escalate from minor annoyances to major emergencies. Our comprehensive drain cleaning services use proven techniques to eliminate blockages and restore proper flow throughout your plumbing system. For the toughest clogs and heaviest buildup, our hydro jetting service provides the power needed to clean pipes thoroughly without causing damage. Undetected leaks waste precious resources while potentially causing structural damage to your property – our advanced leak detection technology locates these problems before they become costly disasters. When sewer lines fail, our expert sewer repair services restore function using methods designed to minimize property disruption and provide long-lasting results. We've helped numerous Sandy Springs residents avoid the chaos and expense that come with major plumbing system failures.
Customized Water Filtration For Healthier Homes
Your family deserves access to clean, great-tasting water every time you turn on a tap in your home. Our professional water filtration systems remove chlorine, sediment, and other contaminants that compromise both taste and quality. For households wanting the purest possible water, we design and install reverse osmosis filtration systems that eliminate virtually all impurities, giving you confidence in every glass. Hard water causes scale buildup, reduces soap effectiveness, and shortens appliance lifespans – our expertly installed water softeners eliminate these problems while protecting your valuable appliances and fixtures. We'll analyze your specific water quality issues and recommend solutions that make a real difference in your daily life.
Comprehensive Plumbing Care For Your Entire Home
Your bathroom deserves plumbing that works perfectly every single day, which our bathroom plumbing services ensure through expert installation, repair, and ongoing maintenance. The kitchen serves as your family's gathering place, so our kitchen plumbing solutions keep everything from main sinks to ice makers operating without interruption. When unexpected plumbing problems occur, our reliable plumbing repair service provides fast, effective solutions that prevent small issues from becoming expensive emergencies. We handle every project with careful attention to detail, whether we're replacing a single component or updating an entire plumbing system to meet modern standards.
Essential Sump Pump Services For Storm Protection
Heavy rainfall and seasonal flooding pose real threats to Sandy Springs basements and lower levels. Our professional sump pump installation provides the protection your home needs, using high-quality equipment designed to handle our area's weather challenges. A sump pump that fails during a storm offers no protection when you need it most, which is why our comprehensive sump pump maintenance service keeps your system in peak operating condition year-round. We've seen the devastation that preventable flooding causes to homes and families, and we're committed to ensuring your property stays dry during severe weather events.
Expert Gas Line Services For Safe Operation
Gas-powered appliances offer superior performance and efficiency, but they require properly installed and maintained supply lines to operate safely. Our certified professionals handle every gas line repair with the expertise and caution these critical systems demand. Whether you're adding new gas appliances or relocating existing connections, our gas line installation service ensures everything meets current safety codes and operates reliably. We understand that gas work requires absolute precision – when you choose us, you're getting qualified technicians who prioritize your family's safety in every aspect of the work we perform.
Discover What Sandy Springs Customers Say About Our Service
We believe our work speaks for itself, and we're confident you'll agree after reading what your Sandy Springs neighbors have shared about their experiences with True Plumbing, Heating & Cooling. These honest reviews, available on our website and Google, reflect our unwavering commitment to quality craftsmanship and customer satisfaction that goes beyond expectations. From emergency repairs to planned installations, we consistently earn the kind of feedback that makes us proud to serve this community. Our reputation has been built through years of reliable service and satisfied customers who trust us enough to recommend us to their friends and family. Ready to experience the service quality that generates five-star reviews throughout Sandy Springs? Call 404-585-8990 for exceptional service that delivers on every promise we make.
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and trust in the company's services. Customers consistently express appreciation for the professionalism, knowledge, and courtesy demonstrated by the service technicians. A recurring theme is the company's responsiveness and efficiency, with multiple reviewers highlighting same-day service, quick arrival times, and prompt problem resolution that exceeded their expectations. The quality of workmanship receives frequent praise, with customers noting thorough assessments, clear explanations of issues and options, and attention to detail in completing repairs. Many reviewers emphasize the company's honesty, fair pricing, and transparent communication, which contributes to a sense of reliability and trustworthiness. The positive experiences have fostered customer loyalty, with several reviewers mentioning repeat business and strong recommendations to others. Customers also appreciate the technicians' willingness to address multiple concerns during visits and their patience in answering questions. The expansion into HVAC services is well-received, with customers expressing confidence in the company's expertise across multiple service areas. Overall, the reviews convey a tone of relief, satisfaction, and enthusiasm, with customers feeling they have found a dependable, family-owned business they can trust for their plumbing and HVAC needs. True Plumbing, Heating & Cooling has completed 25 jobs in Sandy Springs, GA between March 2026 and September 2026. The 9 customer reviews shown here average 5.0 out of 5. The most recent job was on September 30, 2026. Thanks so much for the five star review! We are so glad that James took good care of you. At your service anytime! Thanks for the five star review, Bennett! We always want to do right by our customers, and that means never cutting corners or taking the easy way out. We are so happy to hear that James provide provided you with such excellent service. Please give us a call anytime we can help! Thank you Linda! We know your time is incredibly valuable and nobody has extra time to spare for plumbing issues. Weāre so happy to hear Max could resolve yours quickly and professionally! Weāre here for you anytime you need us! We appreciate the wonderful review! Thank you and happy New Year! Thanks so much for taking the time to share your experience! Weāre at your service anytime! Thank you Linda for the lovely and detailed review! There is no better compliment than hearing we have earned a repeat customerāthatās always our goal. We appreciate your trust and hope to continue earning it in the future. At your service anytime!Recent Jobs and Reviews in Sandy Springs, GA
Sandy Springs, GA at a glance
Our Local Reviews by City
Job Locations and Reviews


Responded to complaint of sewer odor in bathroom at rear of building. Upon inspection, discovered deteriorated wax ring seal at toilet base allowing sewer gases to escape into living space. Removed and replaced faulty wax ring seal, reset toilet to proper position, and tightened mounting bolts to manufacturer specifications. Verified proper seal and confirmed elimination of odor issue upon completion.


Responded to clogged basement drain line concern. Upon inspection, located and assessed the drainage system including PVC plumbing infrastructure and surrounding mechanical equipment area. Documented existing conditions of drain lines, pipe configuration, and HVAC components in the basement mechanical room for diagnostic purposes and future reference.

Responded to clogged drain call for three basement toilets. Upon inspection, located main waste line obstruction affecting multiple fixtures in unfinished basement area. Successfully cleared blockage using appropriate drain cleaning equipment, restoring proper flow and drainage to all three toilet fixtures. Tested all units to confirm complete resolution and proper operation.


Responded to report of ceiling leak in basement below kitchen dishwasher area. Conducted thorough inspection of dishwasher installation, water supply lines, and surrounding plumbing connections. Examined pressure gauge on water supply system and verified proper operating pressures. Inspected dishwasher door seal, spray arm connections, and drain line for potential leak sources. Checked under-sink plumbing and cabinet areas for moisture or active leaks. No active leak detected from dishwasher or associated water supply lines at time of inspection. Recommended monitoring area and advised customer to contact if leak recurs for further diagnostic assessment.


Responded to water leak complaint affecting downstairs bathroom ceiling from bathroom above. Upon investigation, accessed crawl space area and identified active water infiltration patterns on subfloor with multiple circular staining indicating chronic moisture exposure. Inspected upstairs bathroom and discovered compromised toilet flange assembly with deteriorated wax ring seal, rust staining on mounting hardware, and evidence of long-term water seepage around base. Documented conditions showing failed seal allowing wastewater to penetrate tile flooring and migrate through subfloor to ceiling below. Recommended immediate toilet removal, flange replacement, subfloor damage assessment, and proper reinstallation with new wax ring and hardware to eliminate leak source.


Performed routine HVAC maintenance in residential attic installation. Replaced failed capacitor showing significant corrosion and wear on mounting bracket and electrical connections. Inspected and secured electrical wiring connections, addressing disorganized wire bundling and age-related insulation deterioration. Verified proper operation of system components and confirmed adequate airflow through ductwork. Unit restored to normal operating condition.


Provided estimate for toilet flange replacement and installation of shut-off valve. Inspected existing plumbing conditions including under-sink supply lines with current shut-off valve and main water supply system with sediment trap and multiple shut-off points. Documented corroded copper piping and oxidized fixtures throughout the plumbing assembly for comprehensive assessment of scope of work.


Responded to service call for clogged garbage disposal and kitchen faucet issues. Upon assessment, successfully cleared the disposal blockage and installed a new kitchen faucet with pull-out spray head attachment and matching soap dispenser. Rather than replacing the entire sink assembly, performed adjustment and repositioning of the existing double-basin stainless steel sink to ensure proper fit and function within the granite countertop. All components tested and verified operational upon completion.


Responded to service call regarding multiple plumbing and gas concerns at residential property. Conducted comprehensive inspection of water heater system, thermal expansion tank piping, and garage gas line. Evaluated existing expansion tank configuration and identified bent piping requiring replacement recommendation. Inspected copper piping connections, brass fittings, and PVC drainage system for proper operation. Assessed hot water temperature settings and pressure relief components for safety compliance. Performed gas leak detection testing on garage gas line to verify system integrity and rule out potential hazards. Examined backup water pressure line for functionality issues. Documented current plumbing configuration with photographs showing water heater assembly, expansion tanks, copper supply lines, and drainage piping. Provided customer with detailed estimate for necessary piping replacement and system adjustments to address identified concerns.


Responded to kitchen sink garbage disposal leak affecting basement area. Upon inspection, found jammed disposal unit causing water intrusion to lower level. Cleared disposal jam and assessed leak source. Verified water heater pressure readings within normal operating range using existing gauge during basement inspection. Additionally addressed loose shower handle hardware requiring adjustment. Documented existing floor conditions in affected basement area showing water damage to flooring transition between vinyl planking and concrete subfloor. Recommended monitoring for additional moisture issues and potential flooring repair in impacted zone.


# Leak Repair - Under Sink Plumbing
Responded to report of leak beneath bathroom sink. Upon inspection, identified leak originating from connections between flexible braided water supply lines and shut-off valve assembly. Found loose compression fittings at multiple connection points where metallic braided hoses interface with PVC fittings and wall-mounted shut-off valve.
Tightened compression nuts on both hot and cold water supply lines using appropriate wrench. Inspected all visible plumbing connections including flexible supply lines, shut-off valve with black handle, and metal clamps securing lines to cabinet structure. Verified integrity of braided stainless steel hoses and black rubber supply line. Tested all connections for proper seal by running water and monitoring for moisture. Confirmed leak resolved with no active dripping from fittings or valve connections. All plumbing components returned to normal operating condition.


Completed water service line replacement from main to structure. Excavated and removed deteriorated existing service line, installed new water service piping with proper bedding and backfill. Connected new service line to existing plumbing infrastructure in mechanical room where dual water heaters are located. Verified all connections, tested system for proper operation and pressure, restored excavated area. Documentation photos captured of excavation work and mechanical room plumbing configuration.

Responded to first-time service call for reported leak in front yard. Upon arrival, conducted visual inspection of the property, documenting utility access covers and irrigation system components visible in the lawn and along the concrete walkway. Photographed existing site conditions including mainline access point near sidewalk edge and secondary access cover located in turf area for diagnostic purposes and future reference.


Responded to service call for water pooling around toilet base. Upon arrival, conducted visual inspection of bathroom area and documented conditions with photographs. Inspected toilet fixture, floor surfaces, and surrounding plumbing connections to identify source of water leak. Assessed gray tile flooring for water damage and checked grout lines and baseboard areas for moisture penetration. Examined toilet base seal and mounting hardware for potential failure points causing water escape.
Gary was able to solve the puzzle and figure out what was wrong with our long standing problem. Much appreciated.


Responded to follow-up service call for ongoing hot water issue. Inspected HTP brand water heater and documented current system configuration including plumbing connections, copper piping network, and pressure relief components. Examined thermostat control unit (WH9C model) and verified temperature settings at 140°F, noting condition of internal wiring and sensor probe. Photographed equipment for comparison with previous service history to identify recurring problem patterns.


Installed new gas pressure regulator assembly with associated brass fittings and multi-diameter PVC piping configuration against exterior stone wall foundation. Coordinated with AGL utility company for on-site gas service connection and system pressurization, completing installation to code specifications with green-handled shutoff valve for system control.


Completed comprehensive assessment of existing residential gas meter system for conversion from low-pressure to high-pressure configuration. Evaluated current exterior-mounted gas meter assembly with blue-gray painted piping, including vertical and horizontal runs with multiple elbow joints and connections positioned against decorative stone exterior wall. Documented existing round dial meter, circular valve control, and complete piping configuration to determine scope of regulator replacement and system upgrade requirements. Assessed secondary PVC conduit installation with T-junction fitting and vertical runs near gas system. Provided detailed photographic documentation of current installation for regulatory compliance and system planning purposes.


Responded to commercial location for reports of water staining on ceiling tiles and sewer odor in affected area. Upon arrival, conducted visual inspection of drop ceiling system and identified multiple ceiling tiles with active water damage and discoloration patterns indicating ongoing moisture intrusion. Removed damaged ceiling tile to access plenum space and investigate source of leak. Documented extensive water staining across multiple tiles in grid pattern, with yellowish-brown discoloration consistent with contaminated water or sewage backup. Photographed damage for documentation purposes. Advised customer that further investigation would be required to locate exact source of leak in plumbing system above ceiling, as visual inspection suggested potential drain line or waste line failure causing both moisture damage and odor issues.
Excellent service


Completed wall-mounted urinal installation including flush valve assembly and water supply connections. Installed chrome flush valve mechanism with manual handle operation and connected all plumbing fixtures to existing wall connections in commercial restroom space.

Responded to clogged toilet complaint and successfully cleared obstruction using professional plumbing tools. Removed significant accumulation of fibrous debris and lint material that was blocking the drain line. Customer advised that a second toilet in the home remains chronically clogged and unused, which may require separate evaluation and service.


Installed Bosch dishwasher and relocated water shut-off valve from basement to under kitchen sink for improved accessibility. Repaired toilet fill valve mechanism to resolve running toilet issue, adjusting float assembly and water level settings to restore proper operation.


Responded to kitchen sink clog located past the dishwasher connection point. Upon inspection, accessed the drain line and successfully cleared the blockage using appropriate drain cleaning equipment. Verified proper drainage flow was restored and system was functioning correctly upon completion.


Responded to a leak complaint in pool house bathroom. Upon inspection, identified corroded Pfister shower valve escutcheon with visible green patina and deterioration around the wall connection point, indicating water intrusion behind the fixture. Documented existing conditions including aging chrome fixtures throughout the bathroom. Assessed toilet flush valve assembly which appeared functional but was photographed for reference as part of comprehensive plumbing inspection of the space.
Highly recommend


Installed customer-supplied kitchen faucet, connecting supply lines and drain assembly to existing plumbing infrastructure beneath sink. Verified proper operation of garbage disposal unit and associated drainage system, ensuring all connections were secure and leak-free upon completion.


Responded to service call for leak under bathroom vanity. Upon inspection, identified water damage evidenced by brownish staining on cabinet interior wall behind P-trap assembly. Assessed condition of existing white PVC drain assembly and chrome strainer, examined braided stainless steel supply lines and connections for source of leak. Documented plumbing configuration and moisture damage with photographs. Additionally provided estimate for garbage disposal installation as requested.
James is wonderful!!!
James was great and did a hard job without taking the easy route that would have required additional repairs
As always, True Plumbing responded quickly to my call and resolved the issue immediately. Max was very professional, showed me in advance several options and once I chose, he fixed it promptly and then showed me exactly what he had done. True Plumbing and all of its employees are always prompt, professional, and friendly! I highly recommend them if you want your problems solved in a prompt manner!
Did not rush the job and was very knowledgeable. I did not feel like someone was over-selling
Great job. Always helpful and very knowledgeable.
Every time I use True Plumbing and I thrilled with the work they do and their focus on customer service and satisfaction. They explain everything in detail up front and when finished there are photos to supplement the work they have done.
The people in the office and all of their service representatives are polite, professional, and committed to providing the customer with excellent service. I will never use another plumbing company!
