Decatur, GA

Replaced existing chrome faucet on wall-mounted Advance Tabco stainless steel handwashing sink with customer-supplied fixture. Disconnected water supply lines, removed old faucet assembly from backsplash mounting, installed new faucet with proper sealing, reconnected supply lines, and tested for proper operation and leak-free connections.

Responded to laundry room leak complaint and conducted thorough inspection of plumbing system. Identified severely corroded metal pipe assembly with T-junction configuration showing extensive rust, surface degradation, and deterioration at threaded connection points. Performed video inspection of associated drain line, revealing buildup of sediment deposits and deteriorated pipe interior conditions at approximately 31 feet 9 inches into the system. Documented all findings with photographic evidence showing compromised pipe integrity and accumulated debris within drainage system requiring attention.

Assessed carriage house plumbing for garbage disposal installation at bar sink and evaluated water heater replacement options. Current unit is approximately 5-gallon capacity. Inspected existing under-sink plumbing configuration and cabinet space constraints. Reviewed pressure regulator system mounted on exterior with Prolite gauge showing proper PSI readings. Provided customer with comparative analysis of traditional tank versus tankless water heater systems suitable for carriage house application.

Responded to Room 314 for a clogged toilet and installation of customer-supplied faucet. Successfully cleared the toilet obstruction and restored proper drainage. Installed a three-piece widespread faucet assembly with brushed nickel finish on the granite vanity countertop, including central arched spout and two matching lever handles. Connected supply lines to existing shut-off valves beneath the sink. Tested all components for proper operation and verified no leaks at connections. Installation completed with fixtures functioning correctly.

Responded to service call regarding inadequate cooling from upstairs air conditioning unit. Property has three outdoor condensing units and three indoor air handlers—two located in basement and one in attic. Upon arrival, performed diagnostic evaluation of attic unit which services the upstairs zone. Inspected air handler and found heavily soiled air filter restricting airflow, consistent with customer report of rapid filter contamination requiring monthly replacement frequency. Proceeded to outdoor condensing unit servicing the affected zone. Connected manifold gauge set to measure refrigerant pressures and temperatures. Identified low refrigerant charge as contributing factor to reduced cooling capacity. Inspected refrigerant line set for potential leaks. Checked drain pan assembly and condensate drainage system, noting mineral buildup and debris accumulation in drain pan. Verified condensate drain line flow and SUPCO safety switch operation. Replaced dirty air filter with approp

Replaced severely corroded black iron waste pipe and fittings showing extensive rust damage and deterioration at joints. Installed new PVC drainage pipe with proper rubber coupling and stainless steel clamps to ensure secure, leak-free connection between existing plumbing system and new components. Addressed moisture damage concerns in surrounding wooden framing and verified proper drainage flow through updated system.

# No A/C Service Call Responded to customer complaint of air handler running but no cooling. Upon arrival, performed diagnostic testing of the HVAC system located in crawlspace. Conducted insulation resistance testing on compressor windings using megohmmeter, which indicated readings in acceptable range within the "Good" zone. Inspected air handler plenum and ductwork for proper airflow and system integrity. Equipment showed signs of age with surface rust and dust accumulation but structural components remained intact. Verified electrical connections at junction box and assessed overall system condition. Determined compressor motor insulation resistance was within manufacturer specifications, ruling out compressor failure as cause of cooling loss.

Responded to bathroom leak complaint and performed diagnostic inspection. Opened interior wall to expose plumbing infrastructure and identified deteriorated vertical waste pipe with significant corrosion and surface degradation at multiple coupling joints. Black drain pipe exhibited rust, discoloration, and aging throughout its vertical run, with visible moisture staining on surrounding floor surfaces indicating active or recent water infiltration. Documented condition of compromised pipe system, exposed wall cavity revealing wooden framing and drywall backing, and adjacent copper supply line. Inspection confirmed structural pipe failure requiring replacement to prevent continued water damage.

Replaced defective push-fit plumbing valve fittings and completed under-sink plumbing repairs, including P-trap and supply line connections. All components were tested for proper operation and leak-free performance upon completion.

Replaced stripped valve stem and handles on tub shower fixture. Removed and installed new chrome-plated valve cartridge assembly with fresh O-ring seals to restore proper operation. Addressed leaking handheld showerhead and inspected tub drain mechanism for proper sealing function.

Completed installation of toilet with integrated bidet system, including final connections of water supply lines and drainage. Verified proper operation of electronic bidet controls and ensured all plumbing connections were secure and leak-free.

Completed sewer scope and inspection for Go After 2 service call. Documented exterior utility installations including tankless water heater mounting, PVC plumbing connections, and electrical components along building perimeter. Captured site conditions and work area setup for service records.

Removed existing toilet that was caulked to floor and installed customer-supplied Toto Drake toilet with new wax ring. Completed swap-out of old fixture with new unit, ensuring proper seal and secure mounting to flange.

Responded to customer report of leak beneath bathroom vanity. Upon inspection, identified leak originating from P-trap assembly connections. Disassembled existing white PVC P-trap configuration, including horizontal drain line, elbow joint, and vertical trap section. Applied fresh yellow PTFE thread sealant tape to all threaded connections to ensure proper seal. Reassembled P-trap components with proper alignment and hand-tightened all joints. Verified wall flange escutcheon plate was properly seated where drain pipe enters wall. Tested system by running water through drain and confirmed all connections were leak-free with no visible water seepage. Left work area clean and operational.

Completed installation and repair of exterior cleanout system. Excavated trench in clay soil and installed white PVC cleanout pipe with proper fittings and connections, ensuring adequate base support with stone material. Extended piping system into interior mechanical room with new vertical and horizontal PVC runs, utilizing black couplings and elbow joints to integrate with existing plumbing infrastructure.

Replaced temperature and pressure relief valve discharge line on water heater with updated piping configuration. Installed Navien condensate neutralizer system to treat acidic condensate drainage from high-efficiency heating equipment, including proper media chamber setup and overflow protection. Completed all plumbing connections using appropriate copper and PVC pipe materials, ensuring proper drainage flow and system integration with existing gas and water supply lines.

Responded to customer concern regarding unreliable cooling calls from EcoBee smart thermostat on main floor. Removed existing EcoBee unit and installed Honeywell Home Pro Series digital thermostat to match existing thermostats on other levels of the residence. Verified proper wiring connections, tested heating and cooling functions, and confirmed reliable system operation upon completion.

Responded to customer report of water leak in basement beneath main bathroom area. Conducted thorough inspection of confined utility space, examining plumbing connections, drainage systems, and HVAC ductwork in vicinity of reported leak. Utilized flashlight to inspect wall-to-floor junctions, PVC drainage piping, and mechanical components for signs of active water intrusion or moisture damage. Observed cracking in wall surfaces and previous water staining on concrete floor. Inspected sump pump system as requested, examining dual vertical discharge pipes, mounting straps, electronic sensor components, and pump basin cover. Noted extensive historical water staining and discoloration on concrete floor surrounding sump pump installation, indicating past moisture events. Evaluated overall condition of sump pump assembly and drainage configuration. Documented findings with photographic evidence of inspection areas for customer records.

Inspected condensate pump and associated HVAC system in attic installation. Documented Empire air handler unit with refrigerant lines, flexible ductwork, PVC condensate drain lines, and wall-mounted condensate pump to verify proper operation and identify any drainage concerns.

Responded to leaking toilet with water supply shut off. Upon inspection, found discolored water in tank and aging internal flush mechanism components. Assessed tank condition showing mineral deposits and staining along waterline. Tested water pressure using gauge to verify system parameters were within acceptable range for proper fixture operation. Documented existing conditions and completed necessary repairs to resolve leak and restore normal function.

Completed installation of new cleanout fitting for residential plumbing system. Coordinated 811 utility locate prior to excavation. Excavated trench in clay soil to access existing sewer line, installed white PVC cleanout assembly with appropriate fittings and connections, backfilled trench with gravel bedding for proper pipe support, and restored work area. Cleanout provides accessible point for future maintenance and clearing of main drain line serving bathroom fixtures.

Responded to service call for leak detection and repair at kitchen sink plumbing system. Upon inspection, located leak source in under-sink plumbing assembly involving garbage disposal unit and associated drainage piping. Examined PVC P-trap configuration, disposal mounting assembly, and dishwasher drain line connections. Identified compromised connection points and addressed leak at disposal unit interface. Tightened mounting hardware, verified proper seal at sink flange connection, and inspected all PVC joints and hose clamp connections for integrity. Tested system operation and confirmed leak was successfully repaired with no further water discharge detected.

Responded to a recurring sewer line blockage between the exterior cleanout and the street connection. Upon arrival, customer reported water backing up into the lower level bathtub and toilet when draining the upper level tub. Performed video camera inspection of the main sewer line, advancing the camera approximately 54 feet from the cleanout toward the street to locate the obstruction. Camera footage revealed significant debris accumulation and buildup within the line at the documented distance, confirming the blockage location in the same section of pipe as the previous service call.

Responded to service call for frequently clogging toilet with suspected foreign object obstruction. Accessed plumbing system via under-sink cabinet area and inspected drain line connections and P-trap assembly. Successfully cleared blockage and restored proper drainage function to toilet fixture.

Responded to toilet malfunction complaint and performed diagnostic inspection. Removed tank lid and assessed internal components including flush valve assembly, fill valve, flapper mechanism, and overflow tube. Documented existing conditions showing mineral deposits, water discoloration, and aging hardware with rust oxidation on tank bolts. All components photographed for service records. System evaluated and issue resolved to restore proper toilet operation.