Marietta, GA

Responded to service call for leaking tankless water heater in residential basement utility area. Upon inspection, identified active leak requiring immediate attention. Successfully diagnosed and resolved the leak issue on the wall-mounted tankless unit, ensuring all water connections, gas line, and exhaust venting were properly sealed and functioning within manufacturer specifications. Verified system pressure at approximately 80 PSI using installed pressure gauge and confirmed all safety controls operational before restoring unit to full service.

Accessed plumbing infrastructure through floor and wall openings to address CPVC piping issues. Cut and removed sections of sheetrock to expose damaged pipe runs behind wall framing and beneath flooring. Repaired compromised CPVC connections and fittings, replacing defective sections as needed. Work included addressing multiple horizontal and vertical pipe runs with proper couplings and valve assemblies to restore system integrity.

Responded to customer report of leak in crawlspace with unknown source. Upon inspection, discovered extensive water damage and black mold growth throughout crawlspace area affecting wooden floor joists, wall studs, and plywood sheathing. Located compromised plumbing system with aging PVC pipes showing discoloration and potential failure points. Identified significant moisture intrusion through damaged exterior wall section with broken siding exposing interior cavity containing standing water. Documented severe structural deterioration including wet insulation, efflorescence on concrete foundation, and extensive mold contamination on wooden framing members. Photographed all affected areas including pipe configuration, water-damaged structural components, and compromised building envelope for further assessment and remediation planning.

Responded to plumbing repair request for malfunctioning laundry washing machine cold water shutoff valve and leaking main house water shutoff valve. Upon inspection, found the laundry hookup valve failed to completely shut off water flow. Assessed main water shutoff valve located in crawl space, which exhibited leaking when operated. Evaluated copper piping system and pressure regulation equipment, confirming water pressure at approximately 80 psi via installed pressure gauge. Documented existing plumbing configuration including valve assemblies, pipe connections, and pressure monitoring system for repair recommendations.

Responded to basement bathroom emergency where toilet and shower were experiencing overflow conditions. Cleared main drain line obstruction, restoring proper drainage and flow to all fixtures. Verified system functionality with successful flush and drain tests.

# Gas Water Heater Service - No Hot Water Responded to service call for gas water heater not producing hot water. Upon arrival, performed diagnostic assessment of Rheem Professional gas water heater system located in residential garage utility area. Conducted systematic troubleshooting to identify root cause of hot water failure. Inspected gas supply line, thermocouple, pilot light assembly, and burner components. Verified gas valve operation and checked for proper venting. Tested temperature and pressure relief valve functionality and confirmed expansion tank was properly installed and pressurized. Used diagnostic equipment including pressure gauge to verify system operating parameters. Measured inlet water pressure at 75.0 PSI, which falls within acceptable range for residential water heater operation. Examined all copper supply and distribution piping for proper connections and potential issues. Identified failed component preventing hot water production. Performed necessary rep

Responded to service call for slow leak on cold side faucet of garden tub. Upon inspection, disassembled faucet assembly to identify source of leak. Removed valve cartridges and associated hardware from fixture. Inspected internal components including brass stems, cartridge bodies, and seals for wear or damage. Replaced faulty cold side valve cartridge and associated washers. Cleaned all mounting surfaces and reassembled faucet fixture with proper torque specifications. Tested water flow and verified leak was eliminated with no drips present from cold side supply.

Installed customer-supplied hose bibb at exterior location adjacent to white brick wall. Completed plumbing connections and tested for proper water flow and leak-free operation upon completion.

Performed exploratory excavation to locate and expose underground utility infrastructure per approved scope of work. Excavated compacted soil and removed material to access buried piping system running through the work area. Encountered water accumulation in excavation zone with turbid conditions indicating potential drainage or leak issues. Exposed metallic conduit or pipe partially embedded in substrate for inspection and assessment. Backfilled excavation area with crushed stone aggregate material and performed grading and leveling operations on driveway surface to restore site conditions. Completed material placement and surface preparation to ensure proper compaction and drainage.

# Sewer Scope Inspection Performed video camera inspection of sewer line to investigate reported sewer issues. Upon arrival, discovered that the provided images did not capture the sewer line interior as expected, but instead documented crawlspace conditions including HVAC ductwork, mechanical components, and structural elements. Unable to complete sewer scope inspection as camera was not deployed into the actual sewer lateral or main line. Recommend rescheduling service to properly access sewer cleanout and conduct thorough video inspection of the underground drainage system to identify any blockages, root intrusion, pipe damage, or other defects affecting sewer function.