Tucker, GA

Completed sewer line repair involving excavation of damaged pipe section in residential front yard area. Utilized mini excavator to dig trench and install new white PVC sewer pipe, backfilled excavation site, and restored work area upon completion of underground utility repair.

Responded to main line stoppage that was successfully cleared. Video inspection revealed root intrusion in the sewer line at approximately 22 to 30 feet, along with significant sediment and mineral buildup throughout the pipe interior. Provided estimate for permanent repair options to address root infiltration and prevent future blockages.

Reinspected water meter installation and identified active leak at pipe connection point, evidenced by water staining on concrete block wall beneath brass valve assembly. Documented condition with photographic evidence showing vertical insulated pipe with brass fittings and blue valve component where water is seeping from connection to copper piping section.

Conducted diagnostic assessment of residential water supply system to address reported pressure issues. Inspected the pressure regulator valve installation on main copper supply line and examined toilet tank components for proper operation. Identified signs of mineral buildup and potential pressure regulation problems requiring attention.

Performed sewer scope inspection of residential property with unknown clean-out location. Located access point in yard area covered by mixed grass and moss. Completed visual inspection of sewer line to identify potential issues with drainage system.

Provided estimate for a whole home repipe service after inspecting existing plumbing system. Assessment included examination of bathroom fixtures, water lines, and attic-mounted water heater with associated plumbing connections. Quote prepared based on comprehensive evaluation of home's plumbing infrastructure.

Performed inspection of 12-year-old 40-gallon Rheem gas water heater showing signs of corrosion. Unit is properly installed in utility closet with intact copper supply lines and no visible leaks. Recommended replacement due to age and visible corrosion to prevent potential failure.

Completed replacement of deteriorated cast iron plumbing pipes that showed significant internal corrosion, mineral buildup, and structural degradation. Removed existing damaged sections from the utility area and installed new piping components to restore proper system functionality and prevent potential leaks.

Diagnosed and cleared a clogged kitchen drain pipe causing slow drainage from both sink and dishwasher. Accessed the aging cast iron plumbing system via cleanout port in the P-trap configuration, removing accumulated debris that was restricting water flow. System now operating properly with normal drainage restored.

Completed estimate for replacement of aged cast iron plumbing system in crawl space. Inspection revealed corroded cast iron pipes with visible deterioration mounted along wooden joists. Recommended full cleanout and replacement with PVC piping system to prevent potential leaks and structural damage.

Responded to service call for bathroom plumbing issues where shower usage caused toilet to gurgle. Inspection of basement plumbing revealed significant corrosion on copper pipes with visible green oxidation at multiple connection points. Cleared main line clog that was causing cross-fixture backup, restoring proper drainage to both bathroom fixtures.

Responded to service call regarding sewage backup from property cleanout. Arrived on site with service vehicle and performed inspection, identifying drainage issue near marked utility area. Successfully cleared blockage, restoring proper drainage function and preventing further sewage overflow.

Responded to emergency call for main line stoppage with sewage backup in basement toilet. Visual inspection revealed severe clogging with significant waste buildup around the drain opening and deterioration of the pipe interior. Successfully cleared the blockage and restored proper drainage function.

Conducted free estimate for kitchen faucet replacement. Tested water pressure at exterior spigot, finding elevated reading of approximately 100 PSI. Inspected existing under-sink plumbing configuration, noting functional drain assembly and braided supply lines with some evidence of previous moisture exposure on cabinet wood surfaces.

Identified and repaired leak at sink water supply valve connection. Replaced corroded valve assembly and installed new braided stainless steel supply line due to significant rust and oxidation at the wall connection point.

Psi 75 Customer contacted True Plumbing to inspect the cause of the leak that occurred in the hall half bathroom next to the living room and garage. Found that bathroom lavatory faucet supply line broke and leaked for a while before it was caught. Customer will need to replace faucet after remediation as supply line is connected into the faucet. Faucet can no longer be used with the supply line damaged. Checked water pressure and found it to be holding at 75 psi which is within safe levels by code. Although the pressure is within normal levels, recommend replacing pressure regulator as found to be older. Thermal expansion tank is also recommended for replacement.

Customer was having issues with high water pressure, technician inspected regulator and water heater finding that PRV and thermal expansion tank had failed with water pressure being over 115psi even after relieving thermal expansion, also found water heater was from 2009. Technician left options for replacement along with tankless quote at customers request.

I responded to a sewage backup in the basement bathroom. After diagnosing the issue, I discussed the available options and potential scenarios with the customer before proceeding with the work. I pulled the toilet to access the drain line and performed a flex shaft drain cleaning service. It took two passes to clear the blockage. During the first pass, I pulled back some flushable wipes from the line, which I advised the customer should never be put down the drain as they cause these types of backups. Once I had the line cleared, I ran a camera through to investigate and confirm everything was flowing properly. The camera showed that the clog had been located approximately 10 to 15 feet down the line. I mentioned to the customer that there’s a possibility the pipe may need to be jetted in the future to fully clear the line, though I believe what’s remaining in the pipe is just soft clog material that should flush down on its own. Before resetting the toilet, I performed thorough testin

Arrived at residence to perform quoted work of installing new hose bib and fixing drain underneath master bathroom sink. Removed existing lead drain and replace with PVC. Shut down water to home and removed old hose bib. Replaced with new along with new cut off. Turned water back on the home tested found no leaks. Hose bib is back to normal working operation. Thank you for choosing True plumbing for all your plumbing needs! Liked our service? Please leave us a review on Google and follow our instagram @Clog_dog.

Arrived at residence to investigate rusting pipe underneath sink and leaking hose bib. In my investigation wrote up quotes for homeowner. Homeowner has opted to do the demolition of the six tiles underneath the sink themselves. Will return to make repairs on the drain once demolition is completed. Will also fix hose bib upon return. Thank you for choosing True plumbing for all your plumbing needs!

Inspected washing machine drain for a leak. Found that the washing machine drain was overflowing when the washing machine was discharging. Provided options to replace the section of cast iron drain or use drain machines. Customer opted to perform drain cleaning service at this time. Used the tub gun drain machine through the cast iron p trap multiple times. Tested drain by discharging the washing machine several times and for now the drain is draining properly. No leaks on the drain were observed at this time. However, some of the drain is not visible. If issues reoccur replacement is recommended. Recommended customer let us know if issues return. Updated estimates for the recommended work have been emailed with invoice.

12/26/25 Customer called to inspect leak on drain pipe after appliance technician tested washing machine. Advised to replace remaining cast iron on laundry drain line and replace laundry box. Will estimate in attachments.

Customer states they have a high water bill. Upon arrival, inspected meter and do not see any indication that there’s an active leak. Provided an estimate to do a proper pressure test to be absolutely sure there is no active leak. Customer stated the county said he needed a new water service line due to it being plastic pvc pipe. While pvc pipe as a pressurized water line is not ideal for a water service, per Georgia code, it is acceptable. I provided an estimate to repipe the first 5’ in front of the meter if the county won’t replace the meter.

12/22/25 Customer called about a leaking toilet and leak underneath laundry room. TP arrived and checked laundry room for any leaks. No signs of water intrusions. Ran cold water into drain for 5 mins. Inspected underneath laundry room in basement and found no leaks. Advised to have an appliance technician inspect washing machine. Inspected bolts and anchors to toilet. No signs of a leak. Flushed toilet several times and NO Leaks. Conducted a dye test on toilet and advised customer to monitor for the next 24hrs. Reach out to our office If dye is found in bowl.

Initial Investigation The customer requested exposure of the waterline to obtain additional information regarding the water service issue. Our team exposed the waterline to perform a repair and reconnect the tenant’s waterline with the connection point after the water meter. Upon locating the waterline, the customer informed us that the city had previously come to the property to expose and assess the location of a leak and perform a repair. During this city investigation, a 3-foot section of black polyethylene pipe was removed from underground and has not been reinstalled. When the city turned on the water during their investigation, significant flooding occurred from underground. This flooding indicates that during the excavation and pipe exposure process, the city inadvertently damaged the tenant’s waterline and left it disconnected. Previous Plumbing Company Assessment: A previous plumbing company was called to assess the situation following the city’s work. Their findings and