Duluth, GA

Responded to high water bill complaint and performed diagnostic investigation. Excavated water service line and discovered corroded copper piping with brass fittings showing significant deterioration and patina buildup. Located active leak in underground plumbing assembly where copper pipe connects to PVC supply line through brass valve connections. Standing water and saturated soil conditions in trench confirmed continuous water loss from compromised fitting. Verified system pressure at 80-90 PSI using calibrated pressure gauge, which exceeded normal operating parameters and likely contributed to joint failure at weakened connection points. Exposed and assessed full plumbing assembly including shutoff valve and transition fittings between copper and PVC sections. Documented conditions with photographs showing extent of corrosion, water accumulation, and component degradation requiring replacement to resolve excessive water consumption issue.

Responded to service call for toilet not filling with water. Upon inspection, identified failed fill valve assembly preventing water flow to tank. Removed corroded brass supply fitting showing significant mineral buildup and deterioration. Replaced defective components and restored proper water flow to fixture. Tested system operation to confirm tank fills correctly and shutoff functions properly.

Replaced worn flushometer components on urinal fixture. Removed existing valve assembly, installed new parts, and verified proper operation of the flush mechanism. All connections were secured and tested to ensure no leaks in the chrome plumbing assembly.

Inspected men's restroom facilities and identified two urinal issues: one urinal with a leaking flush handle and another non-operational unit. Both Kohler fixtures were examined, with particular attention to the flush valve assemblies. Repaired leaking handle by replacing worn valve components and restored functionality to the inoperative unit.

Replaced commercial 100-gallon gas water heater that had failed. Installation included connecting copper supply lines, installing new expansion tank, and properly venting the unit with galvanized flue pipe. System now operational with circulation pump functioning properly.

Responded to service call for main level toilet overflow with no backup issues elsewhere in the property. Upon inspection of the basement, identified incorrect pipe slope in the drain line as indicated by markings on basement wall. Corrected slope angle of drain pipe to ensure proper waste flow and prevent future backups.

Diagnosed and replaced leaking hose bib TP. Copper supply plumbing appeared functional with signs of previous water damage on surrounding wall. Pressure gauge reading confirmed system now operating at approximately 20-30 PSI within normal parameters.

Completed spot repair on plumbing system, including soldering a new copper pipe connection in the crawlspace area where exposed plumbing and insulation were present. Serviced Rheem water heater installed on wooden platform with proper venting and expansion tank connections.

Conducted inspection of ceiling leak reported in garage area beneath upstairs washing machine. Identified water damage along wall and significant pooling on concrete floor with staining. Observed compromised drywall with exposed wall cavity near water heater installation, consistent with water intrusion from upper level plumbing.

Repaired water leak in customer's yard by excavating around the affected area where water was pooling. Located a damaged section of copper water supply line that connected to PVC piping, which matched the location of previous repair work. Replaced the compromised pipe section and installed a new shutoff valve, then confirmed proper function with no further leakage.

Conducted on-site assessment of existing Whirlpool water heater for potential replacement. Inspected current installation including copper supply lines, gas connection, flue venting, and expansion tank. Photos documented the plumbing infrastructure and current unit configuration to prepare comprehensive replacement estimate.

Located and identified water damage on interior wall and ceiling, evidenced by discoloration and staining on white wall surface and a visible crack along the ceiling corner. Completed repair of leaking plumbing fixture that was causing water to seep into the wall, preventing further structural damage to the affected areas.

Responded to service call for non-operational water heater located in utility closet alongside HVAC system. Upon inspection, identified evidence of previous water leakage at base of tank. Performed diagnostic testing, replaced faulty thermocouple, and verified proper operation of unit before completing service.

Performed sewer line repair as per approved quote. Excavated area to access damaged pipe section and installed new PVC pipe with coupling. Inspection camera verified proper connection and flow at 26' 2" depth within the line.

Inspected 19-year-old 40-gallon gas water heater that customer reported is not maintaining hot water supply duration. Observed unit is operational with proper flame pattern, but due to age and declining performance, replacement is recommended. Provided customer with replacement options and estimate as requested.

Conducted inspection of reported ceiling water stain in bathroom for new homeowner. Observed water heater installation (Bradford White "Defender", installed 11/22/13) with visible corrosion on copper components and wall discoloration indicating previous moisture issues. Identified vertical waste pipe with recent patching compound at wall junction as potential source of leak requiring repair.

Responded to service call for sink odor issue. Inspected under-sink plumbing configuration, including P-trap assembly, garbage disposal unit, and associated drainage components. Examined bathroom ceiling access panel and surrounding plumbing fixtures. No trip charge applied as noted in service request.

Completed pressure evaluation for basement sink restoration. Testing revealed water pressure at approximately 110-120 PSI, significantly exceeding recommended residential levels (typically 40-80 PSI). Recommended installation of pressure reducing valve (PRV) to prevent potential plumbing system damage before restoring water service to sink.

Completed sewer repair work as outlined in Quote 260209-005068. Excavated a rectangular section approximately 2-3 feet deep in clay-like soil to access and repair the damaged sewer line. Documented the completed excavation work with photos.

Completed replacement of malfunctioning flushometer on Kohler urinal in public restroom as specified in approved quote. Inspected handle assembly during service and ensured proper operation. All components now functioning correctly with no leaks observed.

Conducted sewer scope inspection of main line, revealing moderate mineral buildup and scaling along pipe walls. Camera inspection shows narrowing of the passage with sediment accumulation at the bottom, which may contribute to reduced flow capacity. Recommend professional cleaning and further assessment of pipe integrity as part of the home sale requirements.

Diagnosed and corrected high water pressure issue in residential plumbing system. Installed pressure regulating valve on main water line to stabilize pressure at appropriate levels, eliminating pipe vibration and pressure fluctuations that were occurring after fixture use. System now maintains consistent pressure within recommended range.

Replaced leaking temperature and pressure relief valve on 2021 water heater. Verified proper valve operation and checked system pressure after installation. No other issues detected with unit.

1/16/26 Customer scheduled quoted work to be done. Scope of work is to pull and reset toilet. Pulled toilet and inspected flange. Flange is in good condition. Reset toilet and tested for leaks. NO Leaks. Caulked base of toilet. Please allow a 24hr drying period for adhesive to settle properly.

1/15/26 Customer scheduled quoted work to be done. Scope of work is to replace dual water heaters in basement and to pipe new heaters in parallel. Hauled off old heaters. Furnished and installed two 50gal GAS water heaters. Tested for leaks and NO Leaks.