Atlanta, GA

Diagnosed internal toilet mechanism failure. Identified appropriate replacement part (Kohler 84499 Float Valve Retrofit Kit) for repair. Documented damage with photos and provided customer with replacement options.

Responded to service call for clogged toilet. Upon inspection, found significant mineral buildup and corrosion in tank components with rusty water. Performed pressure test (reading approximately 100 psi) and cleared blockage. Recommended replacement of aging internal flush components to prevent future clogs.

Responded to service call for kitchen sink leak and potential clog. Inspection revealed aging cast iron drainage system with significant rust and deterioration. Installed new PVC P-trap assembly and drain components to resolve leak issue. Noted water damage to cabinet flooring and subflooring from previous leakage.

Inspected dual Rheem gas water heaters in basement utility area. Documented excessive system pressure reading of 120-130 psi (gauge maximum 200 psi). Evaluated feasibility of tankless conversion and investigated reported minor water leak affecting ceiling tile in downstairs bathroom, though no active leakage was observed at time of service.

Conducted diagnostics on plumbing system in response to significant water bill increase. Inspected toilet supply line connections and found signs of mineral deposits and aging components. Tested water pressure with gauge, which measured approximately 40-50 psi, within normal operating range. No active leaks identified during inspection.

Identified and adjusted water supply valve that was partially closed, causing low pressure at kitchen sink. Verified proper operation after adjustment with normal water flow restored.

Inspected water heater system reporting leakage. Identified severely corroded copper supply line with visible blue-green oxidation and mineral deposits as source of leak. Found compromised pipe insulation with exposed fiberglass material in the mechanical space. Replacement of affected copper piping section recommended to prevent further water damage.

Located and repaired a sewage pipe leak in customer's basement. Inspected the plumbing system including copper supply lines and pressure gauge (reading approximately 80-100 PSI). Sealed compromised section of waste pipe to prevent further leakage and water damage.

Responded to service call for running toilet. Inspected tank and found worn flush valve assembly causing continuous water flow. Replaced internal components including flapper and fill valve to resolve the issue. Tested system and confirmed proper water shut-off functionality.

Replaced defective toilet flush handle and flush valve assembly as specified in approved quote. Additionally, installed customer-provided Moen Flo device. All components now functioning properly with no leaks observed during testing.

Successfully completed basket strainer replacement on hand washing sink as per approved quote. Removed old strainer assembly and installed new unit, ensuring proper fit and watertight seal. Tested for functionality and confirmed no leaks after installation.

Shortened customer's gas line for fireplace to accommodate installation of vented gas log burner. Reduced pipe length to within 3 inches of fireplace wall using Megapress fittings. Completed pressure test to verify system integrity and ensure safe operation.

Inspected dual water heater system (50-gallon and 40-gallon gas units) for potential replacement. Documented significant aging and wear on both units. Examined bathtub faucet showing mineral deposits and corrosion on valve stem causing persistent drip. Also identified active leak under sink with visible water damage and mineral buildup around brass fitting. Recommended consolidation to single water heater unit of appropriate capacity based on household demand.

Excavated area in yard to access leaking water service line. Located rectangular drain box with standing water, exposed the plumbing components, and repaired the service leak. Site was properly backfilled after repair completion.

Identified water leak in laundry room ceiling originating from master bathroom above. Inspection revealed hydronic expansion tank with improper installation causing leak. Replaced expansion tank with new HYDRONIC model HFT, secured properly with metal straps, and verified all connections at copper pipe assembly and brass fittings. Tested system for proper operation and confirmed no further leakage.

Replaced internal toilet tank components to address leaking issue. Pressure testing revealed water pressure at approximately 120 psi, significantly exceeding recommended levels. Installed new flush valve assembly and adjusted water levels for proper operation.

Performed diagnostic excavation to expose underground pipe/utility line for inspection as per approved quote 260208-001279. Excavated through clay soil to access the line and documented condition with photographic evidence for assessment and future repair planning.

Responded to customer complaint of brown hot water from Rheem Performance standard water heater. Performed visual inspection of unit and plumbing system, noting copper pipes showing significant oxidation and sediment buildup. Flushed water heater tank to remove accumulated sediment causing discoloration, cleaned inlet screen, and verified proper operation of temperature/pressure relief valve. System now producing clear water with normal flow and temperature.

Responded to emergency call for broken valve on PVC pipe in pool house. Upon arrival, confirmed customer had already shut off water supply. Replaced damaged PVC valve at T-junction with new assembly, ensuring proper fit and secure installation against the wooden support structure. Tested system functionality after repair with no leaks observed.

Inspected 100 gallon gas water heater reported to be leaking. Checked system pressure using WATTS gauge, which indicated approximately 50-60 PSI, within normal operating range. Identified leak source and repaired connections to resolve issue.

Replaced faulty shutoff valves under kitchen and primary bathroom that were not fully closing. Identified and cleared blockage in water supply line to primary bathroom faucet, restoring proper water flow. Observed damaged wooden structure and corrosion at copper pipe connections during service.

Cleared severely clogged drain pipe containing significant buildup of debris and metal fragments. Identified damaged sink connection with deteriorated material around pipe entry point, suggesting water damage or improper previous installation. Repaired leaking sink by replacing damaged fittings and ensuring proper seal at connection point.

Installed customer-supplied kitchen faucet after finding disconnected sink piping. Reconnected all plumbing components and verified proper water flow and drainage without leaks. System now functioning correctly with new fixture properly secured to countertop.

Successfully installed new pressure reducing valve (PRV) and thermal expansion tank as per approved quote specifications. Visual inspection confirmed proper installation of components on the copper pipe system, ensuring compliance with plumbing codes and optimal water pressure regulation.

Inspected dual 50-gallon water heaters due to customer complaint of brown/rusty water appearing when hot water is first used. Examined expansion tank and copper piping system, finding minimal oxidation in the lines. Circulation pump and valve controller were operational with no visible leaks or deterioration. Recommended periodic flushing of water heaters to remove sediment buildup causing discoloration rather than full replacement at this time.