Dunwoody, GA

Evaluated existing plumbing infrastructure for customer-supplied water softener and reverse osmosis system installation. Documented current water system configuration including expansion tank, copper supply lines, and pressure monitoring equipment to determine optimal installation approach and identify any additional equipment options that may benefit the system.

Completed gas line installation and HVAC ductwork routing in attic and exterior wall areas. Installed flexible ductwork with proper insulation and secure mounting straps, ensuring proper air distribution throughout the system. Routed gas line with appropriate flexible conduit, installed mounting brackets, and connected all fittings and valves to code specifications.

Responded to service call for seized exterior hose bibb and slow drain issue. Upon inspection, found outdoor spigot valve handle corroded and inoperable due to mineral buildup and weather exposure. Freed seized valve mechanism, restored full operation of hose bibb, and verified proper water flow and shutoff functionality.

Responded to request for gas line location services prior to excavation work. Located and marked underground gas line running diagonally from meter to pool across backyard property. Performed pressure test on gas system using calibrated gauge to verify line integrity and confirm safe operating pressure within acceptable parameters before authorizing dig zone clearance.

# Pressure Issue Resolution Responded to multiple shower pressure and operational concerns throughout the residence. Inspected hot water circulation system and identified corroded brass fittings with significant mineral buildup affecting water flow. The circulation pump showed signs of age with visible corrosion on connected brass components and copper piping. Addressed non-functional shower head in double shower head installation. Investigated low water pressure issue in second bathroom shower, which also presented sewer odor concerns requiring drain system evaluation. Examined third shower experiencing temperature fluctuation problems, likely related to pressure balance valve or hot water circulation system performance. Documentation revealed heavy mineral deposits and corrosion on brass T-fittings and elbow connections in the hot water circulation assembly. The deterioration of threaded connections and presence of white crusty formations indicated potential water leakage or conde

Conducted site assessment for new gas line installation to support standby generator. Evaluated existing gas infrastructure and identified leaking gas line serving outdoor grill on rear deck. Accessed work area through side gate and documented conditions of installation path and existing gas piping. Provided estimate for new generator gas line installation and complete replacement of compromised grill supply line to ensure safe operation and code compliance.

Responded to service call for leaking vent pipe in bathroom. Upon inspection, located the source of the leak within the wall cavity behind the toilet. Created access opening in drywall to expose the plumbing system and identified compromised pipe connection. Repaired the leaking vent pipe by securing connections with proper clamps and replacing damaged pipe segments. Verified repair integrity and confirmed no active leaks present upon completion.

Responded to a plumbing repair call for a leaking toilet with issues at the wall connection and shut-off valve. Upon inspection, identified the water supply line and shut-off valve as the source of the leak. Replaced the existing flexible braided metal supply line with a new 16-inch stainless steel braided supply line featuring 7/8" and 3/8" compression fittings. Installed new shut-off valve at the wall connection point to resolve the malfunctioning shut-off knob. Verified proper connections at both the wall stub-out and toilet tank inlet, ensuring compression fittings were properly tightened to prevent future leaks. Tested the system by turning water supply back on and cycling the toilet multiple times to confirm no leaks were present at either connection point. Verified water pressure was within normal operating parameters and shut-off valve functioned properly with smooth operation. Left installation clean with all old components removed from the premises.

Responded to report of water leak in basement ceiling. Upon investigation, located source at copper pipe assembly with multiple brass fittings and pressure gauge installed between floor joists above affected area. Inspected piping system, identified leak point at compression fitting, and completed necessary repairs to resolve water intrusion issue.

Inspected and tested washing machine standpipe drain for proper flow and drainage capacity, confirming no blockages or slow drainage issues present. Performed follow-up inspection of guest bathroom drain system that had previously experienced severe clogging, running water tests through fixtures to verify continued proper operation and adequate flow rates. Both drain systems found to be functioning properly with no immediate service needs identified.

Responded to service call for 50-gallon gas water heater with extinguished pilot light on 12-year-old unit. Upon inspection, successfully relit pilot light, verified proper burner operation, and confirmed all safety controls were functioning correctly. Both water heaters in the mechanical room are operating normally with no immediate issues detected.

Responded to service call for 16-year-old Rheem water heater that would not stay lit. Upon inspection, diagnosed failed thermocouple as primary cause of pilot light failure. Replaced thermocouple, tested pilot assembly operation, and verified proper flame sensor response. Confirmed water heater ignition system now functioning correctly with stable pilot flame and main burner operation. Unit heating properly with all safety controls operational.

Responded to underground water leak causing flooding in manhole and detention pond area. Performed site assessment and excavation of asphalt parking lot to expose underground utility infrastructure and locate source of leak. Documented conditions with photographs showing work area, exposed utilities, and affected buildings for further evaluation and repair planning.

Responded to follow-up call for basement toilet not flushing with no water in tank following recent cast iron pipe replacement. Inspected toilet tank and internal flush mechanisms, documenting condition with photographs. Tank showed low water level with visible mineral staining and deposits on interior surfaces, red flapper valve and fill valve assembly present but requiring further diagnosis to restore proper function.

Removed and replaced deteriorated cast iron plumbing stack system with new PVC piping. Installed code-compliant drainage lines and venting throughout the affected areas, ensuring proper pitch and secure mounting with appropriate hangers and clamps. Reconnected toilet fixture to the new drainage system and verified all connections for proper seal and function.

Responded to callback for main line stoppage that was previously cleared but continued to exhibit gurgling sounds and basement water infiltration. Upon inspection, discovered severely deteriorated cast iron drain pipe beneath floor joists showing extensive corrosion, vertical cracking, and mineral deposit buildup at the trap section. The compromised pipe integrity was allowing sewage to leak into the basement area. Documented existing conditions showing failed cast iron to PVC transition point and overall pipe deterioration requiring replacement to resolve ongoing drainage issues and prevent further water damage.

Completed installation of two Rheem water heaters with full venting systems, including copper supply piping, brass shut-off valves, yellow flexible gas lines, and proper exhaust ductwork. Additionally installed a HALO H2O ULTIMATE whole-house water treatment system with copper manifold framework, mounting boards, black filter cartridge, pressure gauges, and integrated plumbing connections to ensure comprehensive water filtration throughout the property.

Completed initial demonstration and assessment of residential HVAC system and fireplace installation. Documented existing conditions including white-painted brick fireplace with decorative log set and brass finial, overhead ductwork with insulated flexible ducts, copper refrigerant lines, and associated mechanical components in attic space for quote preparation and customer review.

Completed sewer scope inspection and examined gas lines in the crawl space. Observed significant oxidation on metal pipes with proper vapor barrier installation in place. Noted spray foam insulation between joists and multiple plumbing systems showing age but remaining structurally intact.

Responded to service call for bathtub faucet that wouldn't shut off. Diagnosed issue with worn valve cartridge in the chrome shower/tub fixture. Removed and replaced defective cartridge, which showed mineral buildup and deterioration on the brass stem. Tested operation after replacement to confirm proper water flow control and complete shutoff functionality.

Diagnosed water heater temperature issue by testing pressure valve, which showed normal readings at approximately 40-50 PSI. Adjusted temperature control dial and verified proper operation, resolving the excessive hot water temperature problem.

Diagnosed and repaired leaking hose bibb by replacing copper pipe section and installing new brass valve with quarter-turn handle. Pressure tested system to approximately 110 PSI to verify repair integrity and ensure no additional leaks were present in the line.

Inspected and documented irrigation/utility access point in landscaped area alongside brick residence. Access point features a circular housing with blue/gray cap embedded in mulched soil area surrounded by ground cover vegetation. Photographic documentation completed for service records.

Responded to service call for slow drains and sewage odor in crawlspace. Inspected bathroom plumbing system including P-trap configuration and associated PVC drain pipes. Identified and cleared blockage in drain line that was causing backup and sewer gas intrusion, restoring proper drainage function and eliminating odor issue.

Inspected toilet reported for leaking issue. Identified water supply line connection at wall junction as source of the leak. Replaced faulty supply line and verified proper seal, eliminating the leak. All connections tested and confirmed watertight.