Name: True Plumbing, Heating & Cooling
Address: 2650 Pleasantdale Rd, Doraville, Georgia, 30340, US
Telephone: 404-585-8990
Price range: $$

Term	Covered Services & Installations
Lifetime	Water Service Lines: (Meter to home). Transferable to a new owner within 60 days of service. Full Sewer Line Replacements: (City/county tap to home). Transferable to a new owner within 60 days of service.
6 Years	Tank Water Heaters: (Tank failures only). Optional 10-year warranty with anode rod kit installation. Water Heaters (>4 Gallon Capacity): Includes a 1-year workmanship warranty on plumbing connections.
5 Years	All drain replacements over 2” in diameter. All sewer repairs. Underground sewer spot repairs and drain replacements on 3” diameter pipe or larger.
2 Years	Garbage disposal replacements. Sump and sewage ejection pumps.
1 Year	Above-ground potable pipe repairs (CPVC, Copper, PEX). Drain lines and drain repairs (2” or smaller). All gas lines. Moen Flo installations. PRV (Pressure Reducing Valve) replacements. Underground repairs on main water service pipes (Copper only).
7 Days	Drain Stoppages Cleared: Note: No warranty is provided if the customer declines a camera inspection on drains 3” or larger after clearing.

Manufacturer & Specialty Warranties

Tankless Water Heaters: True Plumbing, Heating & Cooling honors all manufacturer warranties on tankless water heaters we provide and install.

Important Exclusions & Limitations

To ensure the highest quality of safety and workmanship, the following conditions apply to our warranties:

Customer-Provided Materials: All materials, fixtures, water filters, heaters, faucets, pumps, and toilets NOT provided by True Plumbing, Heating & Cooling are not warrantied against leaks and defects.
Pre-Existing Pipes: If leaks or clogs develop on old pipe materials, or at/near new connections to old materials, the warranty does not apply.
High Water Pressure: If a repair is made on a pressurized waterline or fixture and the customer declines recommended repairs to ensure water pressure remains below 80 PSI (per International Plumbing Code), the warranty is void.
Underground PVC/CPVC: No warranty is provided on underground pressurized schedule 40/80 PVC or CPVC repairs. (Options for full replacement will be provided).
Polybutylene Pipes: Repairs made on polybutylene piping (above or below ground) are not warrantied due to manufacturer recalls and a high likelihood of immediate future leaks.
Garbage Disposals: The 2-year warranty is void if foreign objects entering the drain cause a clog, jam, or damage.
Moen Flo Devices: True Plumbing, Heating & Cooling is not responsible for damages caused by leaks if the Moen Flo device fails to shut down water properly. If unforeseen electrical issues occur due to pre-existing bad wiring or circuitry, the homeowner is responsible for hiring an electrician.

Workmanship You Can Count On

Every home deserves plumbing that lasts. When you partner with True Plumbing, Heating & Cooling, your investment is backed by documented warranties, licensed technicians, and our 5-Point Worry-Free Guarantee.

Have a question about a specific repair or warranty claim?

Call us directly at 404-585-8990 or if you have any additional questions, contact us online or book service below.

Warranty Terms & Conditions

True Plumbing, Heating & Cooling Warranty Terms & Conditions

Warranty Durations by Service

Manufacturer & Specialty Warranties

Important Exclusions & Limitations

Workmanship You Can Count On