James Gibson

Responded to plumbing leak in washing machine drain piping located in crawl space. Upon inspection, identified failed connection at drain line causing water discharge into subfloor area. Repaired leaking pipe joint and tested system to verify proper drainage and seal integrity. Additionally replaced malfunctioning kitchen sink sprayer assembly with new unit and confirmed proper operation of spray function and hose retraction.

Completed water heater replacement in garage, installing new residential gas water heater with expansion tank, copper supply lines, and proper venting. Additionally performed sewer line replacement to address drainage issues, ensuring all plumbing connections meet code requirements and system operates efficiently.

Replaced 50-gallon gas water heater including installation of new water heater nipples and proper connection of supply lines, gas line, and flue venting. Installed unit on drip pan with expansion tank mounted to wall, ensuring all plumbing connections were secure and system was tested for proper operation.

Conducted on-site evaluation of existing A.O. Smith water heater showing significant deterioration and corrosion. Unit exhibited extensive rust damage on exterior casing with visible rust streaking, particularly around lower access port and seam areas, indicating prolonged moisture exposure and potential tank failure. Water staining observed on concrete floor beneath unit, suggesting active or recent leakage. Documented current installation configuration including copper supply lines, electrical connections, and proximity to HVAC system with flexible ductwork in utility space. Photographed equipment condition and surrounding area to provide comprehensive assessment for water heater replacement estimate.

Completed follow-up inspection on toilet installation previously serviced by another technician. Documented existing conditions with photographs showing significant water damage on wall behind toilet fixture with brown staining and deterioration around supply line connection point, indicating prolonged moisture intrusion. Photographed toilet tank mounting hardware and bowl assembly to verify installation integrity and identify potential leak source requiring remediation.

Replaced heavily corroded pressure reducing valve (PRV) with new unit. The original valve exhibited extensive rust deposits and oxidation throughout the assembly, compromising system performance and reliability. Installed replacement PRV with new pressure gauge, verified proper system pressure settings, and confirmed all connections were secure and leak-free upon completion.

Responded to service call for leaking 80-gallon gas water heater. Upon arrival, performed inspection of existing unit and confirmed active leak requiring immediate replacement due to customer's travel schedule. Successfully removed failed water heater and installed new A.O. Smith ProMax gas water heater. Connected copper supply lines to top of unit, installed shutoff valve with blue handle on cold water supply line, and secured all piping with appropriate mounting brackets to wall. Completed all gas line connections, tested system for proper operation and leaks, and verified temperature and pressure relief valve functionality. Installation completed prior to customer's departure time, ensuring no water damage would occur during their absence.

Installed drain line and water supply line for ice maker refrigerator connection. Ran copper water line from existing supply point with pressure regulation and shutoff valve for appliance hookup. Established proper drainage routing to accommodate ice maker discharge requirements and ensure code-compliant installation.

Responded to leak investigation at residential property. Upon arrival, inspected water heater installation and associated plumbing components in utility room, including expansion tank, copper supply lines, and pressure relief valve assembly. All connections at water heater showed no signs of active leaking. Proceeded to attic space to trace copper piping route through ceiling cavity. Inspected exposed plumbing lines running through insulated framing bays and mechanical chase. Documented conditions of all accessible piping, mounting hardware, and surrounding insulation for moisture intrusion. No active leaks identified at time of inspection.

Conducted site assessment of existing whole home water shut-off valve located in difficult-to-access crawl space area. Documented current valve placement and surrounding conditions, including exposed plumbing infrastructure, vapor barrier installation, and structural support elements. Photographed existing valve location along concrete foundation wall and evaluated optimal relocation point for improved accessibility during emergency situations. Assessment included examination of copper supply line routing and determination of feasibility for relocating main shut-off valve to more convenient access point for homeowner operation.

Provided comprehensive estimate for complete tankless water heater replacement of existing dual-unit installation. Assessed current setup featuring two wall-mounted tankless units with complete plumbing infrastructure including hot and cold PEX supply lines, white PVC exhaust venting, gas supply lines with shutoff valves, electrical connections, and proper wall-mounted backing boards. Documented all existing connections, venting configurations, and installation specifications to ensure accurate replacement quotation referencing previous estimate records for comparable scope and pricing structure.

Responded to a leak complaint originating from an exterior hose bibb (sillcock) that was allowing water to penetrate into the garage area. Upon inspection, identified a failed hose bibb with significant corrosion and deterioration of the valve stem and internal components, including rust oxidation on the metal fittings and compromised thread sealant. Removed the defective hose bibb assembly and replaced it with a new frost-proof sillcock, ensuring proper copper pipe connections and secure mounting through the exterior wall. Tested the new installation for leaks and verified proper operation of the valve mechanism to prevent future water intrusion into the garage space.

Responded to customer complaint of abnormally high water consumption with no visible signs of water pooling or leaks above ground. Excavated to access underground water meter for inspection and leak detection. Upon examination of the meter and surrounding area, assessed the gauge readings and inspected the meter assembly for potential issues causing excessive water usage. Documented findings with photographs showing the meter installation and soil conditions. Discussed membership program benefits with customer for ongoing monitoring and maintenance services.

# Follow-Up Visit Completed Conducted follow-up inspection of bathroom following previous service call. Documented current condition of flooring and fixtures with comprehensive photographs. Floor shows extensive water damage and staining throughout, particularly concentrated between toilet and bathtub area, indicating potential ongoing moisture intrusion or leak issue requiring further investigation and remediation. All plumbing fixtures and connections visually inspected and photographed for service records.

Responded to kitchen flood caused by faulty valve under sink. Replaced defective valve to stop active leak and restore proper water flow control. Cleaned up standing water from kitchen floor and verified all connections were secure with no additional leaks present.

Responded to service call for under-sink plumbing system. Inspected cabinet interior, drain assembly, garbage disposal unit, and water supply connections. Verified proper installation and function of white PVC drain piping, flexible braided supply lines, and all associated fittings to ensure leak-free operation.

Completed water service line repair at 3100 James address. Excavated and exposed damaged underground water service connection, removed failed pipe fitting, and installed new valve assembly. Backfilled excavation site and restored ground surface upon completion.

Responded to customer concern regarding hot bathroom floor tile indicating potential leak. Conducted thorough inspection of bathroom vanity plumbing, kitchen sink connections, and surrounding areas. Inspected all visible water supply lines, drain connections, and shut-off valves for signs of moisture, corrosion, or active leaks. Checked beneath vanity cabinet and kitchen sink base for water damage or dampness. Documented conditions with photographs showing no visible water intrusion, staining, or moisture damage to cabinetry, flooring, or surrounding areas. Advised customer that hot floor tile may be caused by hot water supply line routing beneath flooring or radiant heating system rather than active leak, as no evidence of water leakage was detected during inspection.

Performed visual inspection of water heater vent system in attic and basement mechanical room for real estate transaction. Verified proper installation and pitch of metal ductwork using torpedo level to ensure adequate drainage and code compliance. Documented furnace connections, ventilation routing, and overall HVAC system configuration with photographic evidence for seller disclosure purposes.

Responded to clogged main line affecting the plumbing system. Upon inspection, located exterior cleanout access points in the ground adjacent to the building foundation. Identified blockage in the main sewer line preventing proper drainage throughout the property. Utilized professional drain cleaning equipment to clear the obstruction from the main line through the exterior access points. Investigation revealed additional complications with corroded plumbing components inside the bathroom. Removed heavily deteriorated toilet flange exhibiting extensive rust and corrosion buildup. The corroded metal ring and surrounding area showed significant deterioration that contributed to drainage issues. Extracted damaged flange components and cleaned the affected area on the hexagonal tile flooring, removing corrosion residue and buildup from the drain opening and surrounding surfaces. Successfully restored proper flow through the main sewer line and prepared the bathroom plumbing for reinstall

Installed gas regulator assembly for pool heater at residential property. Completed piping connections from existing gas meter to new equipment location in backyard area, ensuring proper pressure regulation and code-compliant installation. Tested system for leaks and verified operational functionality of all components.

Evaluated existing water heater installation and plumbing configuration to provide estimate for recirculation pump system. Assessed current hot water distribution setup, including water heater location, existing piping layout, and available connection points for pump installation. Documented equipment positioning and utility room conditions to determine optimal placement and routing for recirculation line and pump assembly.

Responded to water service leak in residential front yard. Upon arrival, observed wet patches on concrete sidewalk and moisture on pavement surfaces indicating active water loss from the service line. Located utility access panel in lawn area near white marker post. Investigated leak source, performed necessary repairs to water service line, and restored system to proper working condition. Area left clean with service restored.

Installed customer-supplied replacement part for MoenFlo smart water monitoring system sent by manufacturer. The motorized valve actuator was mounted on existing copper water supply lines in crawl space, with electrical connections secured and system tested for proper operation using pressure gauge to verify functionality.

Responded to follow-up service call for toilet leaking from base. Upon inspection, verified previous repair work and examined water supply connections, shut-off valve, and flexible braided supply line. Documented plumbing installation showing standard residential fixture connections with chrome fittings and stainless steel mesh supply hose. Floor staining observed beneath toilet area indicating previous water seepage. All connections and components inspected and photographed for service records.