Rating
Reviews
Name: Inacio Correa
True Plumbing, Heating & Cooling has completed 25 jobs between October 2026 and November 2026.
The 15 customer reviews shown here average 5.0 out of 5.
The most recent job was on November 13, 2026.
Recent work covers Atlanta, GA, Dunwoody, GA, Roswell, GA, Lawrenceville, GA and Norcross, GA.
All positive. He knew exactly what to do and it a short span it was done. Great relief!
My basement was flooded and he explained what happened and what he was going to do to fix it, he was very impressed.
Ignacio is great! Forget the G
Inacio came and got the job done!
He was so kind and explained everything to me before he did it with price. Then fixed the problem.
Inacio was prompt, professional, and he listened to my concerns and delivered results. Highly recommend!
The technician was knowledgeable, helpful and very responsive. Extremely well organized and scheduled out installation for next week. We are very pleased!
Inacio was timely, helpful, knowledgeable and professional I am very happy with True plumbing
Plumbers from True show up on time, do a great job, and leave the work area neat.
Inacio is just great. He lets you know exactly what needs to be done and, even more importantly, what you can watch out for but is not an immediate concern. We are very happy with the new hot water heater! He and his associate were professional and personable. A very good experience.
Very, very helpful!!!
Inacio always provides five star level service!
Accessed the shower valve through the wall cavity and replaced the shower valve assembly, reconnecting the copper supply lines with press-fit connections. Installed a new brushed-nickel trim plate with lever handle, reattached the flexible shower hose, and tested for proper operation and leaks. Inspected the surrounding cavity and noted water staining and discoloration on the cement board and oxidized pipe sections, indicating prior moisture intrusion.
Removed the existing shower/tub temperature valve trim and cartridge and installed the customer-supplied Price Pfister replacement valve assembly, securing it to the brass mounting plate. Reinstalled the chrome escutcheon and handle, and tested the temperature control for proper hot/cold operation with no leaks. The completed installation is clean and functioning correctly.
Accessed the open wall cavity and inspected the exposed copper supply and drain piping, noting oxidation and mineral buildup at several fittings. Verified pipe terminations were properly capped with press-style copper caps and that the drain line was secured with a rubber coupling and clamp. Cleared construction debris from the cavity and left the rough-in exposed and ready for the next phase of work.
Located and repaired a water service leak in the crawlspace caused by a failed shutoff valve, which prevented the customer from isolating the water supply. Replaced the faulty section with new PVC piping and push-fit couplings, installed a new ball valve to restore full shutoff capability, and verified all connections were leak-free under pressure.
Performed follow-up inspection on the wall-mounted tankless water heater for reported knocking. Verified the condition of the water supply and hot water piping, isolation valves, expansion tank, inline water filter housing, and gas supply connection, finding no visible leaks, corrosion, or loose fittings. Confirmed secure pipe support and insulation to minimize noise from pipe movement and flow-related vibration.
Inspected the sewage ejection pit and found a cracked pit floor beneath the submersible pump, along with heavy silt accumulation and staining on the discharge piping. The cracked basin is a likely contributor to the repeated motor burnout, and a repair or replacement of the pit and pump is recommended.
Diagnosed a failed toilet supply stop valve that would not isolate water flow, and evaluated the stuck exterior main shutoff and stiff interior pre-PRV main shutoff to establish a safe means of water isolation. Replaced the failing fixture shutoff valve and supply line, and inspected the vanity cabinet supply connections and P-trap for leaks. Performed the scheduled faucet assembly replacements and addressed the leaking shower cartridge.
Diagnosed water pressure inconsistency at the toilet supply and inspected the Kohler fixture's tank and seal connections. Replaced the braided stainless steel supply line and secured the threaded tank fitting and brass nut, then verified the chrome angle stop valve operated fully. Tested for leaks and confirmed consistent water flow and proper tank refill, with the surrounding floor area dried and cleared.
Performed an on-site assessment of an existing 50-gallon electric water heater installed in a crawl space on cinder block piers for a replacement evaluation. Verified static water pressure at approximately 60–70 psi at the Watts gauge, confirmed the expansion tank, T&P relief valve, and copper supply piping were in place, and noted surface corrosion and debris near the lower tank fittings. Documented the unit's condition and installation details to support replacement quote comparison.
Inspected the electric water heater after a reported no-hot-water condition, accessing the upper thermostat and terminal assembly by displacing the tank insulation. Verified wiring connections at the terminal block and confirmed the thermostat setpoint at 125°F, with minor insulation staining noted around the control compartment.
Inspected the Navien tankless water heater following reports of insufficient hot water during simultaneous multi-fixture use. The unit's exterior was clean and undamaged, with no visible rust, frost, or cracking, and the display was reading 120°F with a "DHW-Wait" status. Worn and tarnished brass fittings and a small plastic component were removed for evaluation, consistent with possible flow restriction or scale buildup affecting output under high demand.
Responded to a reported pipe leak with an inoperable main water shutoff and inspected the crawl space plumbing, which showed PEX supply lines with push-fit and crimp-ring fittings, a PVC drain assembly with elbow, and corroded black steel piping. Observed heavy corrosion, mineral staining, and moisture damage to the subfloor and framing indicative of long-term water intrusion, and documented all affected areas with photos. Recommended further repair and replacement of the compromised piping and fittings, along with follow-up evaluation of the main shutoff.
Located and repaired a leaking supply line in the opened wall cavity, then shortened the protruding sink supply pipes and capped them off with proper terminations to prepare the area for renovation. Inspected the surrounding copper piping, angle stop valves, and fittings for additional leaks or corrosion, and verified all connections were secure and holding pressure.
Rerouted the basement cast iron drain system, replacing approximately 30 feet of the kitchen drain line with new piping. Eliminated the existing 3" drain stack by tying it into the 4" stack, capped off the abandoned 3" stack, and installed a new P-trap for the washing machine drain. All new drain connections were properly supported and secured.
Replaced the water service line, including installation of a pressure reducing valve (PRV) and pressure gauge to regulate and verify system pressure. Excavated along the foundation wall to expose and replace the service piping, with utility locate and damage tickets coordinated prior to digging and existing utility lines protected during excavation.
Responded to an overflowing wall-mounted urinal that had been isolated at the supply stop. Cleared the obstruction from the fixture's drain line, then restored the water supply and cycled the flush valve to confirm proper flushing and unrestricted drainage. The fixture now drains freely with no leaks or overflow, and the flush valve assembly and connections show no visible defects.
Performed a complimentary sewer scope inspection for a real estate transaction and reviewed the recorded camera footage with the seller-side agent. The inspection identified a root intrusion approximately 20 feet from the cleanout, with the line estimated at roughly 8 feet deep. Further downstream, around 46 feet, the camera revealed heavy root growth along the pipe walls and a significant debris obstruction partially blocking the line, indicating corrective action is recommended.
Responded to a reported leak at the thermal expansion tank in the crawlspace and inspected the water heater and associated supply piping, including the pressure regulator assembly and isolation valve. Documented the existing aged regulator and valve components with photos to support evaluation of the leak source and recommended repairs.
Responded to a no-hot-water complaint and inspected both A.O. Smith ProLine electric water heaters, accessing the upper control panel to evaluate the high-limit reset (ECO) and thermostat. Verified power supply and element circuit operation, restored hot water production, and confirmed both units are heating properly with no visible leaks, corrosion, or insulation damage.
Removed the existing 50-gallon gas power vent water heater and installed a new unit, reconnecting the copper supply and distribution piping, gas supply, and power vent assembly. Installed an expansion tank and verified shutoff valves, then tested for leaks and confirmed proper ignition, venting, and operation.
Removed and replaced the leaking toilet with a new American Standard unit after a prior repair failed to resolve the issue. Installed a new wax ring seal and closet bolts, secured the fixture to the flange, and sealed the base with caulk. Water staining and discoloration on the surrounding hardwood flooring indicate prior leakage at the toilet base.
Responded to a half-bathroom drain backup affecting the washer, toilet, and sink; auger could not clear the blockage due to multiple directional changes in the drain line, and the previously serviced septic system was ruled out as the source. Inspected the toilet flange, which showed corrosion and water staining on the surrounding subfloor, and the PVC drain piping and cleanout in the crawlspace, which showed scattered rust-colored staining. Identified a leaking valve that requires replacement to restore proper drainage and prevent further moisture damage.
Responded to a reported leak and inspected the water heater installation, including the expansion tank, copper supply piping, soldered joints, and valve assembly, and found no visible signs of leakage, corrosion, or equipment damage. Verified the system was in sound condition, and the reported yard leak was not attributable to the water heater or its connected components.
Isolated and capped the hot and cold water supply lines serving the bar sink at the angle stop valves, and capped the drain line at the wall stub-out to prevent leaks and sewer gas intrusion. Verified all connections were secure and watertight, leaving the lines properly sealed for sink removal.
Inspected the tub drain assembly, overflow, and valve handles on a tub fitted with a liner and cleared the restriction causing slow drainage and standing water. Tested the stopper, overflow, and diverter for proper operation and confirmed free-flowing drainage, with mineral and rust staining noted around the drain area. Verified the tub valve handles for function and left the fixtures operating correctly.