404-585-8990
770-PLUMBER
Rating
Reviews
Name: Hunter Coan
Customers say: # Sentiment Analysis Summary The reviews reflect an overwhelmingly positive sentiment toward the plumbing service. Customers consistently express high satisfaction with the professionalism, knowledge, and efficiency of the technicians. The tone throughout is strongly positive, with recurring themes of excellent communication, thorough explanations of procedures, and prompt service. Customers frequently mention how technicians take time to explain issues and options before proceeding with work. The service is repeatedly described as trustworthy, with technicians demonstrating expertise and attention to detail. Many reviews highlight the company's responsiveness, particularly in emergency situations, with same-day service being appreciated. The quality of workmanship receives consistent praise, with customers expressing confidence in the completed jobs. The overall customer experience appears to be characterized by stress-free interactions and solutions that meet or exceed expectations, leading many customers to indicate they would use the service again or recommend it to others.
As always, True Plumbing saved us. Excellent customer service, very quick response time, professional & courteous technicians who know exactly how to fix everything…water issues are so stressful and this company has repeatedly helped us with plumbing emergencies. I keep them on speed dial!
Response from True Plumbing:
There is no better compliment we can receive the knowing we are your go to! Thank you for your trust and please call us anytime we can be of help.
Excellent service and work by Hunter
Response from True Plumbing:
Thank you so much for the excellent review and above all for your trust! We are here for you anytime.
Exceeded expectations in all categories - communications, quality of work and price.
Hunter and Jack were wonderfully conscientious and professional yet kind and friendly, and they did excellent work for me. It would be a pleasure to have them return for any subsequent plumbing needs.
Response from True Plumbing:
Thanks Sara for taking the time to share your experience! We are so glad to hear that Hunter and Jack set you at ease and provided excellent service. We’re here for you anytime!
Hunter came out for estimate and was just great. I’ve scheduled the work and look forward to his return!
Response from True Plumbing:
Thank you Sara! We appreciate the 5-star review and are grateful for your trust. We look forward to returning to complete the job!
Response from True Plumbing:
Thank you Kathy for taking the time to share your experience! We’re here for you anytime.
Response from True Plumbing:
Thank you so much for the excellent review! We appreciate it!
Reached out to "True Plumbing" for a couple of commercial jobs and they came through with flying colors. Shout Out! to Hunter (Tech) who was on both jobs and just did an outstanding job!
Response from True Plumbing:
Thanks so much for the vote of confidence! Hunter is one of our best and we’re delighted he could help you out. Call us back anytime!
Response from True Plumbing:
We’re glad to hear it! At your service anytime.
On time! Fixed it!
Response from True Plumbing:
We love to hear it! Thanks for sharing your experience with us!
Very good service
Response from True Plumbing:
Thank you for the five star review! We are at your service anytime.
Answered all of my questions and concerns.
Response from True Plumbing:
Thank you so much for the 5-star review! We are at your service anytime.
Hunter was fast and very efficient!! He could have told me anything and I would have believed him but my fix was simple and he informed me clearly and honestly
Response from True Plumbing:
We love it when a situation turns out to be an easy fix! Plumbing issues are stressful and our goal is always make them a little easier on you. Glad Hunter could save the day, please reach out if we can ever be of service again!
I’ve had True Plumbing providing services for several years, from minor things to water heaters. This was a small thing that could have gotten worse but I was easily able to book an appointment for the next day. They communicated very well across multiple platforms, arrived on time and quickly found the issue and resolved it. I trust them thoroughly in my house with how polite and professional they are. I will continue to call them for any of my plumbing needs without hesitation.
Response from True Plumbing:
Thank you so much for sharing this wonderful feedback! We’re honored that you’ve trusted us with your home over the years, and we’re glad our online booking and communication tools made things easy this time around. It’s always our goal to arrive prepared and resolve issues quickly so you can get back to enjoying your home without the hassle. We truly appreciate your continued trust and recommendation!
Successfully reinstalled customer's faucets into newly installed countertops, connecting all supply lines and ensuring proper drainage through the P-trap assembly. Tested fixtures for proper operation and verified no leaks in both bathroom vanity installations.
Conducted a sewer scope inspection to locate and assess the condition of the customer's sewer line. Accessed the plumbing system via PVC drainage pipes in the crawlspace, documenting the presence of visible pipe connections and fittings. Noted the absence of an accessible clean-out, which required additional inspection procedures to complete the assessment.
Diagnosed and repaired a leaking drain pipe at customer's bar installation. Upon inspection, found improper sealing at pipe connection points in the P-trap assembly. Disassembled affected plumbing components, cleaned connection surfaces, and reassembled with proper sealing techniques to ensure watertight connections.
Inspected ceiling water damage originating from previously identified leaking toilet on upper floor. Observed multiple circular water stains with yellowish-brown discoloration extending from ceiling to wall junction. Documented extent of damage with photos showing affected areas in room corner near light fixture and electrical outlets.
Inspected water heater installed approximately one year ago that had water accumulating in the drain pan. Verified proper burner operation through sight glass and examined installation area. Found no active leaks at water connections or TPR valve, suggesting condensation or previous minor leak that has since stopped.
Responded to service call for toilet leaking from base. Upon inspection, discovered failed wax ring seal allowing water seepage at the floor connection. Removed toilet, replaced wax ring with new seal, and properly reinstalled fixture with careful tightening of bolts to ensure proper compression of seal without damaging porcelain. Verified proper operation and absence of leaks after repair.
Responded to service call for inoperative garbage disposal. Discovered foreign object (black plastic wedge component) causing blockage. Successfully removed obstruction, cleaned drain area, and verified proper operation of the disposal unit.
Repaired leaking PVC pipe connection at concrete wall penetration point. Identified failure at elbow joint where horizontal pipe connects to vertical riser, showing signs of deterioration and mineral buildup. Replaced damaged section with new PVC components and sealed wall penetration to prevent future moisture intrusion.
Inspected HVAC ductwork connection showing condensation issues at metal elbow joint secured with green-gasketed clamps. Examined exposed PVC plumbing pipe installation in ceiling/wall cavity with visible structural elements including damaged drywall and wood framing.
Conducted comprehensive inspection of HVAC ductwork system, documenting both interior and exterior components. Interior inspection revealed multiple metal ducts of varying sizes with visible insulated piping and flexible foil-wrapped connections. Exterior assessment identified two dome roof vents and examined gutter system condition, noting some weathering and fascia deterioration.
Investigated leak in basement ceiling, identified cast iron drainage pipe (KMDS-44) with significant leakage causing water damage to surrounding wooden structure. Observed substantial dark liquid seeping through ceiling and running down walls, with evidence of prolonged moisture exposure affecting both the wooden framing and drywall surfaces.
Completed installation of tub/shower valve as specified in the quote. Opened wall access point to expose existing plumbing, identified significant water damage and possible mold growth in the surrounding wall structure. Successfully installed new valve assembly with proper PVC connections, including purple primer application on pipe joints to ensure code compliance.
Responded to follow-up service call for previously rebuilt toilet that was still running. Inspected water supply system and documented pressure reading of approximately 75-80 PSI on the Watts pressure gauge. Adjusted pressure regulator valve to resolve the continuous running issue.
Conducted site assessment for conversion of existing shower to shower/tub combo. Inspected exposed wall cavity with JM insulation and existing plumbing rough-in, including water valve connections and PVC piping. Job requires new fixture installation and plumbing modifications to accommodate tub addition.
Conducted follow-up inspection of previously reported faucet installation issue. Documented the plumbing configuration with photographs, confirming proper installation of braided flexible connector, copper mounting bracket, and associated electrical components. Visual inspection revealed no leaks, damage, or installation defects in the under-fixture assembly.
Excavated area around water meter to investigate reported leak. Identified deteriorated metal pipe fitting exhibiting significant corrosion at connection point with visible water saturation in surrounding soil. Replaced damaged section with new fittings to resolve the underground leak.
Assessed customer's bathroom remodeling project, documenting existing plumbing infrastructure including copper pipes, shower valve assemblies, and exposed wall sections requiring modification. Provided comprehensive estimate for relocating plumbing to accommodate new cabinetry installation and replacement of all tub, shower, and vanity valves and trim components with compatible fixtures.
Conducted free estimate for reported water shutoff due to possible pipe burst. Inspection of plumbing fixtures revealed a properly installed sink assembly with functional P-trap, drain pipe, and supply lines. No evidence of leaks, bursts, or damage was observed in the newly installed or well-maintained plumbing components.
Repaired leaking bathroom faucet in marble vanity sink. Removed and replaced worn supply line fittings after placing protective cloths under sink area. Tested operation after repair to confirm proper function with no leaks.
Successfully installed new low boy water heater in utility closet with proper copper pipe connections and expansion tank. System includes standard inlet/outlet connections, pressure relief valve, and water meter. All plumbing components properly secured with True Plumbing installation verification label applied.
Completed follow-up service to address previously identified issue with meter box installation. Excavated and regraded soil around multiple utility access points to ensure covers are properly flush with ground level. Verified proper accessibility of valve components within meter housing and confirmed no obstructions to utility access.
Responded to leak complaint on standard Rheem water heater. Diagnosed corrosion at inlet pipe connection on top of unit. Replaced deteriorated brass/copper fitting and sealed connection with appropriate plumbing tape. System tested with no leaks observed.
Successfully installed customer-supplied faucet in bathroom sink, securing it properly to the gray marble countertop and connecting all supply lines with leak-free connections. Completed installation of customer-supplied toilet and verified proper water flow and drainage in both the new fixtures and existing bathtub.
Diagnosed and repaired leak under kitchen sink that was occurring only during use. Inspected plumbing system and discovered pressure irregularity affecting hot water distribution to main floor shower, evidenced by proper hot water function at adjacent bathroom sink. Replaced damaged pipe fitting and adjusted pressure regulator to restore proper water flow and eliminate leak.
Completed follow-up inspection of plumbing installation project. Documented exposed wall section showing proper installation of black circular valve with copper and PVC connections. Additional documentation of underfloor/crawlspace area confirmed proper installation of drainage pipes, water supply lines, and HVAC ductwork running between floor joists.
