HVAC Maintenance Case Study
- Location: Atlanta, GA
- The Situation: Scheduled heating maintenance on an 11-year-old Daikin system.
- The Solution: A thorough tune-up and cleaning that traced a minor sign of rust back to a major component failure.
- Key Result: Early detection of an active refrigerant leak on the indoor coil, giving the homeowner a clear diagnosis and the ability to plan for a replacement before a sudden, total system breakdown.
The Job Site Breakdown
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The Initial Tune-Up: Our HVAC technician began the maintenance visit by removing an incorrectly sized air filter and installing the proper, customer-supplied replacement. To ensure the unit would fire safely and efficiently, we then carefully cleaned the burners and the flame sensor.
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A Red Flag in the Reservoir: While cleaning the condensate-pump reservoir, our technician spotted rust. In HVAC systems, rust in the condensate pump is often a symptom of a larger issue higher up in the unit. This minor detail prompted a much closer inspection of the surrounding internal components.
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Confirming the Leak: A visual inspection of the indoor coil revealed significant corrosion. To be absolutely certain of the diagnosis, our technician utilized an electronic refrigerant leak detector. The detector immediately picked up the presence of gas, confirming an active refrigerant leak in the coil.
The Results: Proactive Planning Over Panic
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Clear Recommendations: Given the active leak and the fact that the Daikin system is 11 years old, our technician recommended a full replacement of the indoor coil.
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No-Pressure Diagnostics: We believe in giving our customers the facts without the hard sell. The coil replacement was not performed on the spot during the tune-up. Instead, the homeowner received a fully documented report of our findings and a separate, detailed recommendation outlining their next steps. They now have the exact information they need to make the right choice for their home on their own timeline.
This is exactly why we look at every single component during a maintenance visit. Spotting a little bit of rust in the condensate pump led us straight to a failing coil. Catching it early means the homeowner isn’t caught off guard when the system suddenly stops working.
Want a thorough look at your heating system?
Don’t wait for a mid-winter breakdown to find out what’s going on inside your HVAC unit.
Contact True Plumbing, Heating & Cooling today at 404-585-8990 to schedule your comprehensive furnace maintenance service or if you have any additional questions, contact us online.

