Hunter Coan

Diagnosed a clogged first-floor toilet after the customer's chemical drain cleaners failed to clear the blockage, with no signs of backup in other fixtures, indicating a localized obstruction. Inspected the bowl and trap, confirmed the fixture was holding water without draining properly, and documented its condition with photos prior to clearing the obstruction and restoring normal drainage.

Installed and commissioned a tank-style water heater, connecting the flexible flue venting to the existing exhaust ductwork and tying in the copper supply piping with brazed fittings, along with a thermal expansion tank, circulator pump, isolation valve, and PVC drain line. Verified all connections, venting, and fittings for proper operation, and inspected the exterior hose bibb, which was found clean and intact with no signs of frost damage, corrosion, or cracking.

Responded to a noisy pipes complaint at the water heater and hydronic supply. Replaced the affected section of piping with new copper, including elbows and horizontal runs, and installed a new ball valve with insulated sleeve at the water heater. Inspected the pressure gauge and surrounding fittings, then verified the system for proper operation with no remaining pipe noise.

Responded to a reported leaking hand sink in a commercial kitchen and inspected the deck-mounted gooseneck faucet, basin, and drain, finding no active leakage or damage at the fixture. Traced the supply lines to the wall, where the water filter cartridge, braided stainless supply hoses, angle-stop valves, and galvanized and copper supply piping were inspected for leaks, corrosion, and loose fittings, and the affected connections were serviced to stop the leak. Dried the area, restored water service, and verified leak-free operation under normal pressure.

Diagnosed and repaired leaks at the exterior hose bibb and the bathroom shower. At the hose bibb, the corroded hose connection was serviced to stop leakage at the threaded fitting and handle stem, and the area was left clean and dry. In the bathtub, the shower head was addressed and the overflow cover plate was inspected, with signs of rust and mineral buildup noted at the lower edge.

Replaced the hot and cold valve cartridges in the widespread bathroom faucet using customer-supplied parts. Removed the lever handles and retaining hardware, extracted the worn cartridges, installed the new cartridges, and reassembled the handles. Tested both hot and cold operation for smooth function and verified there were no leaks at the faucet or sink.

Inspected the plumbing beneath the sink and identified the P-trap, flexible corrugated drain hose, and slip-nut fittings as the probable sources of the reported blockage. Documented existing conditions, including rust staining, debris accumulation, and moisture-related wear on the surrounding wall and floor. Estimate prepared for clearing the clogged toilet and sink drain lines, including trap disassembly and cleaning, replacement of the deteriorated corrugated drain hose, and verification of proper flow and leak-free connections.

Inspected the toilet for high-pitched noise during the flush cycle and found a corroded braided stainless steel supply line at the tank fill valve connection, with rust at the coupling nut and a minor drip at the tank hardware. The corrosion and a partially restricted water path at the fitting were the likely source of the whistling during tank refill. Recommend replacing the supply line and checking the fill valve and tank connections to eliminate the noise and prevent leaks.

Inspected the toilet tank and found the internal flush valve assembly and related components malfunctioning, requiring manual intervention to operate. Replaced the flush valve assembly with a universal flush valve kit, reconnected the flapper chain, and verified proper fill valve and refill tube operation. Tested multiple flush cycles to confirm the tank flushes, refills, and shuts off correctly without manual adjustment.

Investigated reported water pooling and pipe knocking by pulling back the carpet and pad near the master bedroom, which revealed moisture staining consistent with an active leak. Tested the plumbing system's static pressure at the water heater and found it elevated at roughly 100–110 psi, which likely contributes to the water hammer noise and stress on supply lines.

Completed the toilet bundle service, including installation of a two-piece elongated toilet with a new water supply line and shutoff valve connection, and installation of an electronic bidet-style seat with its control panel, supply hose, and power connection. Verified secure mounting, leak-free connections, and proper flush and bidet operation, with the surrounding work area left clean and undamaged.

Replaced the gas-fired water heater and installed a pressure reducing valve (PRV) to regulate incoming water pressure. Reconnected the copper supply lines, gas control valve with flexible gas line, and flue venting, and verified the thermal expansion tank is charged and properly mounted. The system was tested for leaks and proper operation, and the work was completed ahead of the 3 PM deadline.

Inspected the reported stoppage and located the exterior sewer cleanout cap at the foundation, along with the downspout drain outlet in the adjacent landscaped bed. Evaluated the cleanout and drain line to isolate the blockage and determine whether the issue was a main line stoppage or a drainage/pump-related condition. Noted cracked edging and disturbed soil near the drain outlet, which may indicate debris intrusion or burrowing activity affecting the drain line.

Cleared a clog in the kitchen sink drain line that was causing wastewater to back up into the dishwasher and sink basin. Accessed the P-trap and cleanout port beneath the sink and removed the obstruction, restoring proper drainage. Verified unobstructed flow through the drain assembly and garbage disposal connection with no leaks at the fittings.

Replaced the existing manual urinal flushometer with a new chrome flush valve assembly, including the handle and vertical supply and flush tube connection to the wall-mounted urinal. Verified proper flush operation, secure fittings, and leak-free connections upon completion.

Inspected a 40-gallon gas water heater reported as leaking and documented the unit's condition, including the gas control valve, burner compartment with active pilot, relief valve fitting, vent connection, and supply piping with expansion tank. Moisture staining was observed at the base of the tank, and a drain hose was connected to the drain valve to facilitate draining and replacement of the unit.

Responded to a reported toilet malfunction and inspected the associated plumbing. Also assessed the electric water heater installation, confirming the tank, drain pan, discharge piping, and expansion tank were in serviceable condition, with no visible rust, cracks, or active leaks, and noted minor staining near the drain valve consistent with past seepage.

Pulled the toilet and replaced the failed wax ring seal at the closet flange, which was the source of the leak and sewer gas odor. Cleaned the flange and removed old caulk and residue, reset the toilet with a new seal, secured the closet bolts, and recaulked the base. Flushed and tested to verify no leaks at the base and that the odor was eliminated.

Responded to a recurring shower drain backup. Removed the drain cover and extracted a matted accumulation of hair and debris from the drain opening, then cleared the line to restore proper drainage flow. Cleaned residue buildup from the drain flange and tub surface, and verified the shower drains freely.

Attended site following a reported gas leak at the fireplace, with the gas supply previously isolated by the network provider. Inspected the gas supply piping beneath the floor, including the corroded brass fittings, and the gas log set and burner assembly in the firebox to isolate the source of the leak. Gas supply to the fireplace remains isolated and capped off pending customer decision on repair or decommissioning.

Inspected the reported under-sink leak and traced the drain line in the basement, including the previously replaced section where the cast iron drain connects to PVC via a rubber coupling with metal clamps. Photographed the drain connection, adjacent cast iron branch, and surrounding mechanical area to document system condition; the existing cast iron shows age-related corrosion and the transition coupling was documented for evaluation of any relation to the prior drain replacement.

Replaced the existing 14-year-old 50-gallon gas water heater with a new 50-gallon gas unit as a proactive replacement, as the original unit was nearing end of service life. Disconnected and drained the old tank, reconnected the gas supply, copper water supply and return lines, and galvanized flue venting, then verified proper draft, burner ignition, and leak-free connections. Tested the unit for normal operation and confirmed the work area was left clean.

Installed a customer-supplied kitchen faucet at the sink, connecting it to the existing chrome angle-stop shutoff valves with braided stainless steel supply lines and reconnecting the sprayer hose. Verified the shutoff valves, garbage disposal, and drain connections beneath the sink were intact, with no leaks or visible damage observed.

Investigated intermittent leak-detection shutoffs on the Moen Flo system and determined the device is functioning properly, with the cause traced to a leak within the plumbing system. Inspection of the toilet tank revealed a worn, deteriorated flapper and heavy mineral and mildew buildup at the flapper seat, consistent with a slow internal tank leak. The water meter was also checked at the meter pit to assist in confirming continuous flow and isolating the leak.

Inspected the crawl space plumbing in response to reported leaks at the garage laundry tub and jetted tub. Examined the main water supply line, pressure regulator, and drain piping, noting corrosion on the copper supply section, staining on the adjacent insulation, and a mixed-material supply run with push-fit couplings. Verified the main water cutoff and drain cleanout locations, and documented the findings, which indicate a possible supply-side leak near the pressure regulator that warrants further repair.