Reliable AC & Furnace Care for Your Home
When the Georgia summer hits its peak, or a sudden winter freeze rolls through, your heating and cooling system is the lifeline of your home. At True Plumbing Heating & Cooling, we know that finding a reliable HVAC contractor in Atlanta shouldn’t be a headache.
Whether your air conditioner is blowing warm air on a 95-degree July afternoon or it is time to upgrade your aging furnace before winter, our team is right around the corner with NATE certified technicians.
We skip the sales pitches and confusing jargon. Instead, we focus on giving you honest advice, upfront pricing, and systems that actually fit the way you live.
Need Service Today?
Call True Plumbing, Heating & Cooling at 404-585-8990 to schedule your HVAC service or contact us online with any questions.
Why Atlanta Homes Need a Different Approach to HVAC
Heating and cooling a house in Atlanta isn’t exactly like anywhere else. Most HVAC companies will give you generic advice, but we tailor our service to the specific challenges of living in the Metro Atlanta area:
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The Urban Heat Island Effect: If you live inside the Perimeter (ITP), the dense concrete and asphalt absorb and trap heat. This means nighttime temperatures in Midtown or Downtown stay significantly hotter than in the outer suburbs. Your AC unit has to work overtime even after the sun goes down, which makes proper sizing and maintenance critical.
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The Spring Yellow Dust: Atlanta is famous for its thick layer of yellow pine pollen every spring. While it’s tough on your allergies, it is even worse for your air conditioner. That sticky pollen easily clogs outdoor AC condenser coils, forcing your system to run longer and drive up your power bill.
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Historic vs. Modern Architecture: A 1920s bungalow in Virginia-Highland has vastly different ductwork capabilities than a brand-new multi-story build in Buckhead. We specialize in retrofitting older homes with high-efficiency furnaces and ductless systems without ruining their historic charm.
Our Complete NATE Certified Heating & Cooling Services
When you call True Plumbing & AC, you get exactly what you are looking for—fast, effective solutions for your home. We handle all major makes and models.
AC Repair
There is never a convenient time for your AC to break down. If your system is making strange rattling noises, leaking water, or simply blowing warm air, our technicians will get to the root of the problem fast. We diagnose the issue, explain your options in plain English, and fix it right the first time so you can get back to being comfortable.
AC Installation and Replacement
No air conditioner lasts forever. In Georgia’s climate, a typical AC unit lasts about 10 to 15 years. If you are constantly paying for repairs or your energy bills are skyrocketing, it might be time for a replacement. We help you choose the right highly efficient system for your home’s square footage and layout, ensuring a flawless installation that will keep you cool for years to come.
Furnace Repair
Atlanta winters can be unpredictable. When the temperature drops below freezing, a broken heater is a real emergency. From faulty ignition sensors to broken blower motors, we arrive with fully stocked trucks to handle your furnace repair quickly and safely.
Furnace Installation and Replacement
If your furnace is over 15 years old, smells like burning dust long after it turns on, or struggles to heat your home evenly, an upgrade is a smart investment. We install top-tier, energy-efficient gas and electric furnaces. A modern furnace replacement not only keeps you warmer but also runs much quieter and significantly lowers your winter utility bills.
HVAC Maintenance
The secret to a system that lasts 15 years instead of 8 years is simple: regular maintenance.
Our seasonal tune-ups go beyond a basic filter change. We wash away the thick Atlanta pollen from your outdoor coils, check your refrigerant levels, calibrate your thermostat, and inspect your furnace’s heat exchanger for safety. A well-maintained system prevents surprise breakdowns and keeps your warranty valid.
Why Choose True Plumbing, Heating & Cooling
When your air conditioner needs repair, you deserve more than a technician who simply fixes the problem. You deserve a company that respects your time, communicates clearly, and stands behind its work.
Our 5-Point Worry-Free Guarantee
That is why every service call is backed by our 5-Point Worry-Free Guarantee.
- Punctuality: Your time is valuable. We provide advance notice before arrival, communicate any unexpected delays, and strive to arrive when promised. If we fall short, your dispatch fee may be waived.
- Service: Customer satisfaction is our priority. If you have questions or concerns while we are working in your home, we will address them immediately so you feel confident and informed throughout the process.
- Honesty: Our technicians provide straightforward recommendations based on the actual condition of your system. No pressure. No unnecessary repairs. Just honest information that helps you make the best decision for your home.
- Workmanship: We believe in doing the job right the first time. Every repair is performed with attention to detail and backed by our commitment to quality workmanship.
- Cleanliness: Your home deserves respect. We use protective measures while working and thoroughly clean our work area before leaving so your home is as comfortable as we found it.
It is all part of the stress-free service experience North Atlanta homeowners have come to expect from True Plumbing, Heating & Cooling.
Serving Atlanta’s Unique Neighborhoods
We are proud to serve homeowners across the entire Atlanta area. Because we know the city inside and out, we understand the specific heating and cooling needs of different local neighborhoods:
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Buckhead & Sandy Springs: Custom climate control and zoning systems for larger, multi-story homes.
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Virginia-Highland & Inman Park: Ductless mini-splits and compact AC installations perfect for historic homes with limited space for ductwork.
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Midtown & Old Fourth Ward: Fast, reliable repairs for townhomes and condos dealing with the intense downtown heat.
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Decatur & East Atlanta Village: Upgrading aging furnaces and air conditioners in mid-century homes to modern, energy-efficient standards.
Ready to get your home comfortable again?
Don’t sweat out the summer or shiver through the winter. Contact the local experts who understand exactly what your home needs.
Call 404-585-8990 to schedule your heating and cooling service need or contact us online with any questions.
See what your neighbors are saying about our service below!
Recent Jobs and Reviews in Atlanta, GA
Atlanta, GA at a glance
True Plumbing, Heating & Cooling has completed 25 jobs in Atlanta, GA between October 2026 and November 2026.
The 6 customer reviews shown here average 5.0 out of 5.
The most recent job was on November 13, 2026.
True Plumbing, Heating & Cooling has completed 1,825 jobs in Atlanta, GA in the last 12 months. The first job there was in July 2025.
Job Locations and Reviews
Performed fall maintenance inspection on gas furnace, including removal of the front access panel to inspect the burner assembly, control wiring, and flue connections. Noted corrosion and mineral buildup on the inducer motor housing and rust on the gas valve/manifold bolt head, and recommended monitoring these components for potential future repair or replacement.
Responded to a no-heat call on the upstairs attic-mounted gas furnace in a duplex, where the pilot would not remain lit and Atlanta Gas Light had shut off gas service to the unit. Inspected the furnace and gas valve assembly, documented the utility's shut-off tag and the equipment condition, and noted insulation debris and frost accumulation on the supply ductwork. Unit remains secured pending gas service restoration and repair of the pilot ignition fault.
Performed seasonal fall maintenance on the gas furnace, including removal of the front access panel to inspect the control board, wiring harnesses, relays, transformer, and burner assembly. Verified proper burner ignition and flame characteristics, and checked the flue venting, gas supply piping with flexible connectors and shutoff valves, and plenum/duct transition connections for integrity. Confirmed system is operating normally and ready for the heating season.
Performed fall maintenance inspection on the furnace/air handler, documenting corrosion on the gas piping nipple and fitting at the cabinet penetration, along with rust staining on the cabinet panel and evaporator coil casing. Noted torn and peeling foil-faced insulation near the coil assembly and confirmed the 3/4" PVC condensate drain line was properly routed and intact. Recommend further evaluation of the corroded gas fitting and repair of the damaged insulation to prevent continued deterioration.
Performed a pre-season inspection of the gas furnace prior to heating-season startup. With the upper access panel removed, verified the burner assembly produced a stable blue flame and inspected the draft inducer motor, gas valve and piping, pressure switch, and wiring for proper condition. Confirmed the vintage Honeywell Chronotherm thermostat is intact with no visible damage, and the system was left operating normally.
Ross is very professional with a combination of experience and integrity which make him a strong leader to grow True's HVAC business.
Performed an on-site estimate and visual assessment of the HVAC system for a prospective maintenance customer considering a switch from their current provider. Inspected a Lennox gas furnace with attached condensate pump, refrigerant line set, galvanized flue, and foil-faced supply plenum, along with three exterior air conditioning condensers on a gravel pad with disconnect and conduit; all components appeared intact with no visible rust, frost, or damage. Documented equipment with photos to support a maintenance proposal.
Installed a whole-home dehumidifier in the mechanical room and connected it to the existing duct system using a flexible duct collar. Wrapped the supply ductwork in foil-faced insulation to reduce condensation and heat transfer, and verified that all connections were secure and the installation was clean and free of damage.
Replaced the existing gas control valve on the gas-fired furnace, disconnecting the gas supply and electrical terminal connections and installing the new valve with secure threaded fittings. Reconnected the wiring to the valve terminals, restored gas and power, and leak-tested all gas connections to confirm proper operation. Noted heavy rust and corrosion on the burner compartment panels and gas supply piping, along with dust and soot buildup on the burner assembly, which should be monitored and addressed as part of future maintenance.
Performed seasonal winterization and general maintenance on the HVAC system, including inspection of both outdoor condenser units, refrigerant line insulation, electrical disconnect and conduit connections, and clearing of leaf debris and mulch from around the units. Inspected attic air handling components, including insulated flex ductwork, condensate drain piping, and surrounding blown-in insulation, to verify proper condition and system readiness for cold-weather operation.
Replaced the failed evaporator coil on the indoor air handler, including recovery of refrigerant, installation of a new coil with a new liquid line filter drier, and re-insulation of the refrigerant lines and coil section. Pressure tested and evacuated the system to a final vacuum of 218 microns with a stable rate of rise before recharging. Restored the system to proper operation.
Replaced the failed compressor on the Ameristar condenser under warranty, recovering the system refrigerant with a recovery machine before the swap. Following installation, connected a digital manifold and vacuum gauge to evacuate the system, then recharged with refrigerant to restore proper cooling operation.
Inspected the older Lennox upright furnace after a prior unit replacement, where the pilot light would not stay lit and the unit was not operating properly. Diagnosed the pilot ignition and safety circuit fault, then repaired the pilot assembly, restored a stable pilot flame, and verified proper burner ignition and operation. Confirmed the furnace cycles correctly, with no gas leaks detected at the connections.
Investigated reported over-cooling concern and inspected the Honeywell digital thermostat. Found the unit in Hold mode with the system set to Cool at a 77° setpoint, auto fan, and an indoor reading of 68°, indicating the thermostat was not calling for cooling at the time of inspection. Reviewed settings and Hold override as a probable contributor to the temperature inconsistency.
Performed seasonal heating maintenance on the crawlspace-installed air handler and associated components, including visual inspection of the cabinet, foil-taped seams, flexible supply ductwork, refrigerant line set, and filter drier for signs of damage, leakage, or deterioration. Inspected the Santa Fe Compact 70 dehumidifier and its condensate line, confirming no frost, ice, rust, or visible damage. All equipment was found in serviceable condition and ready for the heating season.
Inspected the outdoor condenser unit and indoor air handler for the reported water leak and performed preventative maintenance, including evaluating the condenser pad, refrigerant line set, and electrical disconnect. Examined the condensate drain connection, ductwork, and gas and refrigerant line penetrations; no frost, ice, rust, or cracks were observed. Recommended clearing debris and organic growth from around the condenser and resealing the closet penetrations to prevent further moisture issues.
Installed a new air conditioning condenser and matching evaporator coil, set the outdoor unit on a composite pad, and connected it to the existing line set, condensate drain, and electrical disconnect. Charged the system with refrigerant using a digital manifold gauge set and verified proper operation and pressures. The customer approved the replacement through third-party financing.
# HVAC Condensate Drain Line Assessment Performed comprehensive evaluation of existing attic-mounted HVAC system to provide second opinion on proposed condensate drain line routing. Inspected Goodman furnace installation and current drainage configuration, including existing white PVC condensate lines and their routing through confined attic space. Assessed feasibility and requirements for extending drain line to exterior discharge point versus alternative interior routing options. Evaluated existing vent pipe system and analyzed potential for proper tie-in connection to meet code requirements. Documented current installation conditions including flexible ductwork placement, electrical conduit routing, copper plumbing lines, and structural constraints within the attic space. Provided detailed assessment of both proposed routing solutions, confirming material requirements and installation approach for exterior drain line extension and separate vent pipe integration work.
Responded to service call for water leaking from AC unit drain pan onto floor. Upon inspection, found clogged condensate drain line causing water overflow. Previous technician had recently performed refrigerant service but failed to clear drain system. Cleared blockage from condensate drain line using appropriate methods, verified proper drainage flow, and tested system operation to ensure water was draining correctly through PVC drain piping without backup into pan.
Completed comprehensive fall maintenance inspection on residential furnace system. Upon accessing the unit, performed standard preventive maintenance procedures including inspection of internal components, blower motors, electrical connections, and control board. Noted significant moisture intrusion and corrosion on blower housing base platform with standing water present in lower compartment, indicating potential condensate drain issue or external water source requiring future attention. All colored wiring connections inspected and found secure, gas line connections verified, and ductwork examined for proper attachment.
Performed diagnostic inspections on three heat pump units serving separate townhome residences. Evaluated rooftop-mounted unit with refrigerant lines and electrical conduit, checking mounting platform integrity and component operation. Inspected ground-level condensing unit with protective grille, assessed refrigerant line routing along exterior siding, and examined paver surface conditions around equipment. Documented equipment conditions with photographs and compiled findings for property owner review.
Responded to call-only service request for multi-unit residential property. Conducted exterior HVAC system inspection of outdoor condensing unit located on side yard paver patio area adjacent to building with white vinyl siding. Unit appeared in good operational condition with protective grille cover intact. Performed elevated work using ladder to access upper-level exterior components near units 1006 and 1007. Documented existing conditions including flexible ductwork routing and exterior equipment placement. Captured photographic documentation of installation area, equipment condition, and completed work for service records.
Nice young man very professional
Conducted comprehensive system evaluation of customer's four HVAC units to assess eligibility for maintenance plan enrollment. Performed visual inspection of indoor furnace installation located in utility room, confirming proper ductwork configuration and equipment operation. Documented flexible metallic duct connections, plenum assembly, and exhaust venting system. Inspected outdoor condensing unit, noting weathered cabinet exterior with accumulated dirt and debris around base. Verified unit specifications and serial number documentation. Photographed equipment conditions for maintenance plan records. Provided customer with program information and enrollment details for ongoing service coverage.
Responded to service call regarding odor emanating from HVAC ductwork. Upon investigation, technician inspected the attic space and HVAC system components to identify the source of the smell. Confirmed that the issue was not related to the plumbing system. Documentation photos were taken of the HVAC unit specifications and labels, showing a unit requiring minimum room area of 220 square feet, as well as the surrounding attic conditions including debris accumulation and general environmental factors that may contribute to air quality concerns. The odor source was determined to be an HVAC-related matter requiring follow-up with an HVAC specialist rather than plumbing intervention.
Completed comprehensive fall maintenance on Daikin furnace system in residential basement installation. Performed full system inspection including blower motor assembly, electrical connections, and ventilation components. Notable findings included rust and corrosion on internal metal components and rod assembly, dust accumulation throughout unit interior and on base surfaces, and age-related discoloration on associated copper piping. All electrical wiring connections were inspected and found secure with standard connectors in place. System components photographed for documentation purposes, and unit confirmed operational following maintenance procedures.
Completed comprehensive HVAC maintenance inspection. Performed electrical diagnostics using megohmmeter to test insulation resistance and verify system integrity. Identified significant rust and corrosion in water heater drain pan with mineral deposits indicating ongoing moisture exposure, requiring monitoring for potential future service needs.
These guys are great . Very knowledgeable and efficient.
Thanks, George, for taking the time to share your experience with us! We’re glad we could take care of you and hope you’ll call us back if we can be of service in the future.
This was a return visit following a holiday weekend purchase/installation of 2 hot water heaters installed by another employee of True Plumbing. Discovered there was no power to 1 of the new hot water heaters? Ross, their electrican came early Tuesday morning and discovered it was a breaker issue and resolved problem of why no hot water from 1 of the hot water heaters.
It was great

