404-585-8990
770-PLUMBER
Rating
Reviews
Name: Max Ososkalo
Customers say: # Customer Sentiment Analysis The reviews reflect overwhelmingly positive sentiment toward the plumbing service. Customers consistently express high satisfaction with the professionalism, knowledge, and communication skills of the technicians. The service is frequently described as thorough, prompt, and of excellent quality. Many reviews highlight how well technicians explained procedures and options before beginning work, demonstrating transparency that customers clearly appreciate. The overall tone is strongly positive, with recurring themes of trustworthiness, attention to detail, and exceptional workmanship. Customers particularly value the technicians' ability to solve problems efficiently while maintaining clear communication throughout the process. The service appears to exceed expectations in terms of quality, timeliness, and customer care, with many reviewers indicating they would use the service again or recommend it to others. The professional yet friendly demeanor of the technicians creates a positive customer experience even during potentially stressful plumbing situations.
As always, True Plumbing responded quickly to my call and resolved the issue immediately. Max was very professional, showed me in advance several options and once I chose, he fixed it promptly and then showed me exactly what he had done. True Plumbing and all of its employees are always prompt, professional, and friendly! I highly recommend them if you want your problems solved in a prompt manner!
Response from True Plumbing:
Thank you Linda! We know your time is incredibly valuable and nobody has extra time to spare for plumbing issues. We’re so happy to hear Max could resolve yours quickly and professionally! We’re here for you anytime you need us!
Did not rush the job and was very knowledgeable. I did not feel like someone was over-selling
Response from True Plumbing:
We appreciate the wonderful review! Thank you and happy New Year!
Max and Grayden did a great job freeing up our slow kitchen drain and replacing our disposal. They came out to the house within a hour of our call. The job was larger than originally thought but they persevered and did a great job freeing up our drain. They spent more than 3 hours fixing our plumbing issues. Very professional, very capable.
Response from True Plumbing:
Thank you so much for the outstanding review! We hope everything is flowing smoothly for you now. At your service anytime!
Response from True Plumbing:
Thank you Kim! Max is the best! At your service anytime.
Response from True Plumbing:
Happy we could help! Thank you for the great review!
They are amazing and professional! I will definitely call them in the future!
Response from True Plumbing:
Thanks for the awesome review! That’s exactly what we strive for with every job. At your service anytime!
Excellent
Response from True Plumbing:
Thank you so much for the five star review!
Outstanding! Max arrived when scheduled, did a thorough assessment and presented several options. He answered all of our questions to our satisfaction. Additional necessary service already scheduled.
Response from True Plumbing:
We’re glad to hear it! The best compliment we can receive is knowing we have earned your trust for another job. Thank you so much, and we look forward to being of service in the future!
They installed a complete whole house water filter. They came when they said and did exactly as expected. I will definitely use them again!!
Response from True Plumbing:
We’re so happy to hear it, and we hope you are enjoying your new water filter! At your service anytime!
Max was efficient and found the source of the problem quickly. Excellent job.
Response from True Plumbing:
That’s awesome to hear! We love finding and repairing a mystery leak. We’re so glad Max came through for you and would love to help you out in the future!
Came very quickly and replaced a water heater for me. Water now is very hot. The men who came out were so polite. Definitely recommend this company.
Response from True Plumbing:
Thank you Arlene for taking the time to leave us a review! We appreciate your trust and hope you will enjoy hot showers for many years to come!
Response from True Plumbing:
Thank you Anna for the 5-star review! At your service anytime.
Max did an excellent job today and did everything he said he would do. The whole did and awesome job. Thank
Response from True Plumbing:
Thank you for sharing your experience with us! We appreciate your trust and are at your service anytime!
Diagnosed and inspected leaking toilet, finding deteriorated toilet flange with significant damage, cracking, and mold buildup requiring replacement. Created wall access point to examine plumbing connections and investigated hot water temperature fluctuation issues throughout property, particularly in master shower where controls were malfunctioning.
Investigated ceiling leak and identified moisture accumulation on wooden joists near PVC plumbing connections. Located issue at pipe joint with purple primer where condensation was evident. Applied proper sealing to affected joint and secured pipe with metal hanger to prevent future leakage.
Inspected dual Rheem gas water heaters in basement utility area. Documented excessive system pressure reading of 120-130 psi (gauge maximum 200 psi). Evaluated feasibility of tankless conversion and investigated reported minor water leak affecting ceiling tile in downstairs bathroom, though no active leakage was observed at time of service.
Replaced leaking refrigerator water supply valve in wall-mounted Waterite box. Removed section of drywall to access valve assembly and installed new braided stainless steel supply line. Verified system pressure at 70-80 PSI after repair and confirmed no leaks.
Successfully completed basket strainer replacement on hand washing sink as per approved quote. Removed old strainer assembly and installed new unit, ensuring proper fit and watertight seal. Tested for functionality and confirmed no leaks after installation.
Completed pressure evaluation for basement sink restoration. Testing revealed water pressure at approximately 110-120 PSI, significantly exceeding recommended residential levels (typically 40-80 PSI). Recommended installation of pressure reducing valve (PRV) to prevent potential plumbing system damage before restoring water service to sink.
Diagnosed and replaced leaking 1/3 HP InSinkErator garbage disposal unit. Installed new disposal with proper PVC pipe connections and verified system operation with no leaks.
Completed replacement of malfunctioning flushometer on Kohler urinal in public restroom as specified in approved quote. Inspected handle assembly during service and ensured proper operation. All components now functioning correctly with no leaks observed.
Cleared severely clogged drain pipe containing significant buildup of debris and metal fragments. Identified damaged sink connection with deteriorated material around pipe entry point, suggesting water damage or improper previous installation. Repaired leaking sink by replacing damaged fittings and ensuring proper seal at connection point.
Inspected dual 50-gallon water heaters due to customer complaint of brown/rusty water appearing when hot water is first used. Examined expansion tank and copper piping system, finding minimal oxidation in the lines. Circulation pump and valve controller were operational with no visible leaks or deterioration. Recommended periodic flushing of water heaters to remove sediment buildup causing discoloration rather than full replacement at this time.
Investigated customer's concern about high water bills following previous plumbing work. Inspected main water line and valve assembly in basement, and examined outdoor water meter housing and surrounding soil for potential leaks. No visible leaks detected in the plumbing system that would account for increased water consumption.
Completed installation of plumbing system with insulated piping, multiple brass valves, and copper pipe connections in utility area. Installed proper insulation on central black vertical pipe and ensured all connections were secure with appropriate fittings. System was tested and verified operational with no leaks detected.
Conducted comprehensive sewer scope inspection revealing significant pipe deterioration with extensive corrosion, mineral deposits, and discoloration throughout the line. Camera inspection documented severe interior damage at approximately 79 feet into the system, with evidence of moisture intrusion and structural compromise. Findings indicate need for repair or full replacement as discussed with Paul; detailed inspection photos provided for assessment.
Conducted sewer scope inspection of main line, revealing moderate mineral buildup and scaling along pipe walls. Camera inspection shows narrowing of the passage with sediment accumulation at the bottom, which may contribute to reduced flow capacity. Recommend professional cleaning and further assessment of pipe integrity as part of the home sale requirements.
Completed inspection of customer's crawl space to address reported sewage line leaks. Identified severely corroded cast iron waste pipe with visible mineral deposits and advanced rust formation. Documented multiple leak points along horizontal pipe sections where corrosion has compromised pipe integrity, requiring replacement of affected segments to prevent further water damage to the structure.
Responded to customer call regarding leak. Inspected system and located issue at pressure gauge showing reading of 110-120 psi. Repaired leak by replacing faulty gauge connection and verified proper system pressure after completion.
Located and accessed leaky pipe in garage ceiling through existing opening. Identified damaged section where coupling had failed at junction of copper and PVC pipes. Replaced faulty fitting and verified proper water flow with no further leakage.
Diagnosed and repaired slow drip at whole home shut off valve by replacing worn valve stem packing. Inspected basement bathroom shut off valve and confirmed it was functioning properly with no leaks present. Pressure tested system to verify proper operation after repairs.
Completed installation of Tempress shower control valve with cross-handle and flexible hose for handheld shower head in marble-tiled shower stall. Special ordered part for Max as requested.
Responded to leak in pool house. Accessed property using provided gate codes. Identified damaged section of PVC pipe with deteriorated wall surface surrounding the plumbing. Documented condition with photos showing vertical white PVC pipe with metal fittings and associated wall damage.
Inspected reported leak in back yard. Upon examination, found no active leaks in the yard itself, but discovered evidence of previous water seepage in the crawlspace. Identified PVC pipe connection with purple primer/glue that appears to have been recently repaired. Verified all current connections are secure and properly sealed.
Responded to service call for a loose kitchen faucet. Upon inspection, found the faucet mounting hardware had loosened, causing instability. Tightened all mounting nuts and securing components, then tested for proper operation and stability. Faucet now securely fastened and functioning normally.
Successfully installed new kitchen faucet with bridge-style design and brass/bronze finish. Replaced existing valve components and verified proper water flow and function of both main spout and side sprayer attachment. Installation complete with no leaks observed during testing.
Inspected and diagnosed cast iron drain pipe that required replacement. Accessed plumbing through wall cutout, revealing water damage to subflooring. Replacement job will require assistant due to complexity of accessing crawlspace area and managing the deteriorated cast iron pipe system.
Customer recently had sink replaced to a single hole sink and was looking to have drains reconnected. Technician inspected and found old drain was up would not work with new sink. Work performed as follows: Cut out section of drain pipe and reworked to accommodate new single hole sink, reinstalled previous disposal including installing mounting collar. Assembled all new parts and tested to ensure no leaks were present.
