Rating
Reviews
Name: Matt McCormick
True Plumbing, Heating & Cooling has completed 25 jobs between August 2026 and September 2026.
The 15 customer reviews shown here average 4.8 out of 5.
The most recent job was on September 29, 2026.
Recent work covers Atlanta, GA, Roswell, GA, Alpharetta, GA, Chamblee, GA and Doraville, GA.
Matt and his helper were efficient, friendly and accomplished everything on my list that they could handle. Wonderful customer service.
Matthew was great. I havenāt had him out two years ago and he explained all my solutions. I will be calling True Plumbing back to repair my main sewer line in the future.
Matt came to help us today on a Saturday morning. Our experience was a 10/10+!! He was very knowledgeable and explained all of the details of the project. We are grateful heās going to finish up our project on Monday. Highly recommend!!
Matt is awesome to work with. Highly recommend!
Great guys that figured out my weird plumbing issue and had a great fix for my older home!
Fast, professional, and honest service. My water heater replacement was smooth and stress-free, and the quality of work was excellent. I'd absolutely use them again and recommend them to others.
We simply needed a garbage repaired/replaced and instead we got 5 other estimates for stuff I didnāt ask for or really need. The estimate was reasonable for the garbage disposal replacement but ended up going with someone else bc of being sold experience.
Matthew was able to locate and repair a leak in my master bath. He and the young man who worked with him did an excellent job in finding the leak and fixing it. I am always very happy with True Plumbing.
Hard working, honest and thorough. He loves his profession and it is reflected in his work.
Matthew of True Plumbing arrived timely. He was very professional. He did a thorough investigation into a leak in my bathroom. He was very honest that he could not access the exact source of the leak and referred me to a restoration company to take a closer look. I have used True Plumbing for many years and am always very pleased with the service and the quality of the work.
Completed underground water line repair involving excavation and pipe replacement. Exposed and replaced deteriorated galvanized steel piping with new materials, including installation of proper fittings and connections. Excavated trench through multiple soil layers to access the damaged section, removed old piping showing signs of corrosion and age-related deterioration, and installed replacement pipe with white PVC fittings and couplings. Managed standing water accumulation in the trench during repair process. All connections were properly threaded and secured to ensure leak-free operation of the underground water system.
Responded to 69-unit townhome community experiencing significant water loss of 660 gallons per hour as reported by the municipal water authority. Conducted comprehensive site assessment of the irrigation system including main line meter, irrigation meter, backflow prevention device, smart controller, and all eight irrigation zones throughout the property. Successfully identified and located the source of the leak through systematic evaluation of valve boxes, zone lines, and water distribution infrastructure. Documented findings with aerial mapping showing the complete irrigation system layout, meter locations, water line routing, and precise leak location for repair recommendations.
Responded to report of water leak from bathtub penetrating ceiling below. Conducted visual inspection of affected area, accessing ceiling joists and structural framing to assess moisture damage. Documented extensive water staining and discoloration on wooden structural members, indicating active or recent water intrusion. Photographed evidence of moisture damage to ceiling framing for record. Additionally inspected lower bathroom sink for reported slow drainage issue.
Responded to a drain stoppage located between the property cleanout and the street main. Performed camera inspection to identify the blockage location and severity. Utilized drain cleaning equipment to clear the obstruction and restore proper flow. Verified clearance through visual inspection and water flow test. System returned to normal operation upon completion.
Responded to service call for three malfunctioning toilets. Inspected one Delta unit and two Toto units to diagnose operational issues. Examined internal tank components including fill valves, flush valve assemblies, and flapper mechanisms. Identified worn and defective parts affecting proper flushing and water flow. Performed necessary repairs and adjustments to restore all three toilets to proper working condition.
Responded to service call for leaking 50-gallon gas water heater. Upon inspection, confirmed active leak from tank requiring full unit replacement. Disconnected existing water heater from gas supply line and water connections. Removed failed unit and installed new 50-gallon gas water heater with proper venting and code-compliant connections. Connected copper supply lines, installed new shut-off valves, and tested all connections for leaks. Verified proper draft and combustion operation. Additionally addressed reversed hot and cold water supply at kitchen faucet by correcting supply line connections to restore proper operation. All systems tested and operational upon completion.
Completed full sewer line replacement requiring extensive excavation and trenching through residential yard. Removed deteriorated existing sewer infrastructure and installed new white PVC sewer main line with proper fittings and connections to restore wastewater conveyance from structure to municipal connection point.
Responded to plumbing service call addressing multiple bathroom fixtures. Replaced faulty toilet fill valve assembly with new Fluidmaster unit to resolve constant running issue caused by worn internal components. Installed new drain stopper in primary bathroom. Secured loose half bath sink by tightening mounting hardware and ensuring proper stability. Removed old corroded fill valve showing significant rust and mineral buildup at tank base. Tested toilet flush mechanism after installation to confirm proper operation and verify no continuous water flow. All fixtures left in working order upon completion.
Responded to no water pressure issue affecting entire warehouse facility. Upon inspection, discovered severely corroded main water supply valves and pipe fittings in mechanical room requiring immediate replacement to restore full water service. Documented existing plumbing infrastructure conditions and provided customer with assessment for establishing ongoing plumbing maintenance relationship.
Responded to active leak at exterior hose bib on left side of property. Customer reported no accessible shut-off valve for the affected fixture. Created interior wall access point to locate and access supply line, exposing copper plumbing within wall cavity. Successfully identified and accessed the water supply line serving the leaking hose bib, allowing for proper isolation and repair of the fixture.
Responded to leaking valve serving outdoor hose bibb in Unit H-1. Created wall access opening to expose faulty valve assembly on copper water supply line. Replaced defective valve with new brass shut-off valve featuring quarter-turn ball valve mechanism with blue handle for positive shut-off control. Tested system under pressure to verify complete seal and proper operation. Access opening left for HOA-approved completion of drywall repair and finish work.
Excavated trench and installed white PVC sewer line to repair damaged underground piping system. Utilized mini excavator to dig through clay soil, navigated around existing root systems, and properly laid new pipe sections to restore proper drainage and sewer function.
Completed water service line repair through hand excavation of trench in clay soil conditions. Exposed and replaced damaged section of water service pipe with new PVC piping and secure metal couplings, ensuring proper connection and alignment throughout the repair zone.
Responded to slow drainage issue affecting two second-floor sinks. Inspected bathroom vanity sink with undermount basin and chrome fixtures, as well as bathtub drain assembly where hardware was lodged in the drain mechanism. Removed obstructed drain components, cleared accumulated debris and hair buildup from both fixtures, and restored proper drainage flow to both locations.
Responded to clogged drain service call and performed video camera inspection of drain line to identify blockage location and cause. Inspection revealed significant buildup of organic material, debris, and biological growth within the pipe interior, along with moisture damage and deterioration of pipe surfaces. Documented findings with timestamped photographic evidence showing extent of contamination and structural condition of drain system for customer records.
Responded to a sewer issue at the property and performed excavation work along the building foundation to access the sewer line. Excavated trench adjacent to the structure, exposing the affected area for inspection and repair, and documented the site conditions with photographs for service records.
Completed water line replacement from exterior wall penetration through interior utility space. Excavated trench along building foundation to expose deteriorated water service line. Removed existing failed piping and installed new copper water line with proper grade and support. Mounted new shutoff valve with blue handle on exterior wall for accessible service isolation. Routed replacement copper piping through wall penetration and vertically along interior wall using secure mounting clips. Installed brass fittings at connection points to ensure leak-free joints. Backfilled excavated area and restored work site. Tested system for proper flow and verified no leaks at all connections and fittings.
Responded to clogged drain call for three basement toilets. Upon inspection, located main waste line obstruction affecting multiple fixtures in unfinished basement area. Successfully cleared blockage using appropriate drain cleaning equipment, restoring proper flow and drainage to all three toilet fixtures. Tested all units to confirm complete resolution and proper operation.
Successfully installed and connected water line to inground pool auto-fill system. Integrated new supply line into existing pool equipment manifold, which included PVC piping network with multiple valves, circulation pumps, heater unit, and filtration system. Tested all connections for proper water flow and verified auto-fill functionality operates correctly.
Responded to first-time customer inquiry regarding cold water leak in basement bathroom. Upon inspection, identified rust staining and mineral buildup around shower drain assembly, indicating potential leak source at drain fixture connection. Documented conditions with photographs showing discoloration pattern on tile surface surrounding drain and verified water heater specifications for reference. Customer utilizing promotional maintenance plan offer at time of initial service call.
Responded to report of small gas leak in attic space. Upon inspection, located leak at brass fitting connection on metallic flexible gas line running vertically through attic infrastructure. Tightened connection at brass coupling joint where flexible line meets black iron pipe. Performed leak test using soap solution to verify repair integrity and confirmed no additional leaks present at connection points or red-handled gas valve. System restored to safe operating condition.
Responded to service call regarding gas line relocation required due to conflict with existing septic tank system on older residential property. Performed initial site assessment and excavation work to expose existing gas line infrastructure in preparation for relocation, with documentation captured for permitting and safety compliance purposes.
Completed installation of Rheem Classic PRGE50-42N RH67 PV power vent water heater with integrated recirculation pump system. Established all necessary plumbing connections using copper supply lines with brass fittings and PVC discharge piping. Installed flexible gas connector and verified proper venting configuration for power vent operation. System tested and confirmed operational with recirculation pump functioning as specified.
Responded to service call for leaking recirculation pump on 13-year-old water heating system. Upon inspection, identified active leak at pump connections serving A.O. Smith water heater installation with associated pressure tank and copper piping infrastructure. Documented existing plumbing configuration including pump unit, expansion tank, pressure relief components, and distribution piping for diagnostic and repair planning purposes.