Kyle Trotman

Completed sewer scope and inspection for Go After 2 service call. Documented exterior utility installations including tankless water heater mounting, PVC plumbing connections, and electrical components along building perimeter. Captured site conditions and work area setup for service records.

Responded to customer report of leak beneath bathroom vanity. Upon inspection, identified leak originating from P-trap assembly connections. Disassembled existing white PVC P-trap configuration, including horizontal drain line, elbow joint, and vertical trap section. Applied fresh yellow PTFE thread sealant tape to all threaded connections to ensure proper seal. Reassembled P-trap components with proper alignment and hand-tightened all joints. Verified wall flange escutcheon plate was properly seated where drain pipe enters wall. Tested system by running water through drain and confirmed all connections were leak-free with no visible water seepage. Left work area clean and operational.

Responded to service call for water heater not producing hot water. Upon arrival, performed diagnostic inspection of the unit and associated components. Inspected gas supply line connections, pressure relief valve, and temperature-pressure gauge reading. Documented current system configuration including venting setup and gas line installation with flexible connector. Verified water supply connections and checked system pressure using installed gauge. Discussed findings with customer regarding existing estimate for power vent water heater replacement currently on file. Photographed current installation conditions showing gas line configuration with flexible yellow corrugated connector, pressure gauge mounted on unit displaying proper scale markings, and black vent pipe with red valve fitting. Advised customer of system status and confirmed awareness of pending replacement estimate for power vent unit conversion.

Responded to complaint of recurring sewer gas odor in basement area suspected to originate from sewage ejector pump system. Inspected plumbing installation including PVC drainage piping, water filtration system, and sewage pump assembly located in utility area. Examined pump connections, vent piping configuration, and pressure monitoring equipment to identify source of sewer gas intrusion. Verified proper operation of ejector pump and assessed integrity of trap seal and vent stack connections to eliminate odor issue.

Responded to report of rapid dripping from three-quarter inch PVC union pipe causing water penetration through ceiling. Upon inspection, located the affected plumbing connection in exposed ceiling area near expansion tank and documented existing conditions with photographs for record. Assessed the leak source and severity to determine appropriate repair approach.

Replaced temperature and pressure relief valve discharge line on water heater with updated piping configuration. Installed Navien condensate neutralizer system to treat acidic condensate drainage from high-efficiency heating equipment, including proper media chamber setup and overflow protection. Completed all plumbing connections using appropriate copper and PVC pipe materials, ensuring proper drainage flow and system integration with existing gas and water supply lines.

Responded to customer report of ceiling leak with visible wet spot and bubbling in area not directly below bathroom. Conducted thorough inspection to identify source of water intrusion. Additionally replaced outdoor hose bib with customer-provided replacement fixture per request.

Responded to service call for toilet tank component replacement and sump pump malfunction. Upon inspection, found toilet tank interior heavily contaminated with rust-stained water and significant mineral buildup on all internal components including float ball, flush valve assembly, and fill valve. Replaced deteriorated tank components with new flush valve, fill valve, and flapper assembly to restore proper operation. Inspected basement utility area and sump pump system located near water heater and HVAC equipment. Diagnosed sump pump issue and performed necessary repairs to restore proper drainage functionality. All plumbing fixtures tested and verified operational upon completion.

Responded to toilet flushing issue where handle required continuous pressure to complete flush cycle. Inspected toilet tank and identified worn flapper valve failing to maintain proper seal, causing premature water drainage during flush. Replaced deteriorated flapper assembly and adjusted chain length to ensure proper valve operation and complete flush with single handle activation.

Responded to initial service call for leaking toilet in master bathroom and malfunctioning exterior hose bibb. Inspected master bathroom toilet and identified source of leak. Evaluated exterior hose bibb with weathered PVC piping and valve assembly showing signs of age and moisture exposure. Documented conditions of both fixtures with photographs for service records.

Completed installation of new cleanout fitting for residential plumbing system. Coordinated 811 utility locate prior to excavation. Excavated trench in clay soil to access existing sewer line, installed white PVC cleanout assembly with appropriate fittings and connections, backfilled trench with gravel bedding for proper pipe support, and restored work area. Cleanout provides accessible point for future maintenance and clearing of main drain line serving bathroom fixtures.

Completed toilet installation as specified in approved quote. Removed existing fixture, prepared floor flange area, and installed new toilet unit. Addressed floor drain concerns and documented existing tile damage surrounding the drain opening for customer awareness. All plumbing connections tested and verified leak-free upon completion.

Responded to service call for Rinnai tankless water heater reported as not operating properly without displaying error codes. Upon inspection, discovered significant internal corrosion on multiple metal components including base plates, mounting brackets, and housing assemblies. Extensive rust and deterioration were evident throughout the unit's interior, indicating prolonged moisture exposure or condensation issues. Electrical connections and wiring harnesses showed signs of environmental stress from the corrosive conditions. Documented the exterior installation and internal component condition through photographic evidence. The wall-mounted unit's exterior appeared intact, but internal examination revealed compromised metal surfaces that could affect operational reliability and safety. Advised customer of findings regarding the corrosion damage and its potential impact on unit performance and longevity.

Responded to service call for leak detection and repair at kitchen sink plumbing system. Upon inspection, located leak source in under-sink plumbing assembly involving garbage disposal unit and associated drainage piping. Examined PVC P-trap configuration, disposal mounting assembly, and dishwasher drain line connections. Identified compromised connection points and addressed leak at disposal unit interface. Tightened mounting hardware, verified proper seal at sink flange connection, and inspected all PVC joints and hose clamp connections for integrity. Tested system operation and confirmed leak was successfully repaired with no further water discharge detected.

Installed thermal expansion tank and shut-off valve on water heater system. Verified proper installation with pressure and temperature readings showing 73°F, ensuring system operates safely within normal parameters.

Responded to service call for leaking 50-gallon gas water heater. Upon inspection, determined unit had failed and required complete replacement. Removed existing water heater and installed new Rheem Professional 50-gallon gas water heater with proper venting and code-compliant connections. Installed new copper supply lines with brass fittings, including shutoff valves and temperature/pressure relief valve with discharge piping. Connected gas supply line and verified all connections for leaks. Tested unit operation, confirmed proper ignition, and verified adequate hot water delivery throughout the system.

Responded to service call for frequently clogging toilet with suspected foreign object obstruction. Accessed plumbing system via under-sink cabinet area and inspected drain line connections and P-trap assembly. Successfully cleared blockage and restored proper drainage function to toilet fixture.

Provided quote approval for bathroom sink fixture installation requiring additional helper assistance. Documented existing conditions showing two different sink setups: one with standard oil-rubbed bronze three-piece faucet assembly on speckled countertop, and another featuring ornate decorative brass fixtures on deteriorated marble surface with visible water damage and mineral deposits. Photos captured to confirm scope of work and existing fixture conditions prior to scheduled service.

Responded to initial service call for non-functioning toilet. Upon inspection, performed diagnostic pressure testing of the water supply system using calibrated gauge to verify inlet pressure and identify potential flow restrictions. Documented existing conditions including floor measurements and fixture positioning for service records.

Responded to service call for dripping sink and provided estimate for installation of customer-supplied faucet. Inspected existing plumbing connections and water supply lines to assess scope of replacement work. Documented current conditions of supply lines, shut-off valves, and mounting configuration. Provided detailed estimate for faucet installation including removal of existing fixture, preparation of mounting surface, and connection of new faucet to existing water supply lines.

Responded to service call for sewer scope inspection where cleanout location was uncertain. Upon arrival, conducted thorough inspection of accessible plumbing systems including water heater installation area and exterior water supply connections. Unable to locate sewer cleanout at property; inspected utility closet containing Rheem water heater with radiant heating manifold system and exterior water pressure regulation equipment with monitoring gauge. No accessible sewer cleanout was identified during inspection, preventing scope camera insertion into sewer line.

# Toilet Supply Line Replacement and Leak Repair Responded to service call for running toilets. Upon inspection, discovered failed toilet supply line with significant water damage evidenced by rust-colored staining on wall surfaces and mineral deposits on plumbing components. The existing braided supply line showed signs of deterioration and corrosion at connection points. Removed deteriorated supply line and cleaned mineral buildup from valve connections and fittings. Installed new flexible braided supply line with proper compression fittings to ensure watertight seal. Tested system for proper operation and verified no active leaks at wall connection or toilet tank connection points.

Responded to bathroom sink leak complaint. Upon inspection, identified leak originating from wall-mounted faucet assembly. Removed existing chrome faucet with dual handles and central spout. Inspected supply line connections and found deteriorated washers and loose mounting hardware causing water seepage. Replaced worn washers, tightened supply connections, and reinstalled faucet assembly. Tested water flow from both hot and cold handles to verify proper operation and confirmed no active leaks present. Cleared standing water from basin and verified drain assembly functioning correctly.

Responded to report of ceiling leak in basement below kitchen dishwasher area. Conducted thorough inspection of dishwasher installation, water supply lines, and surrounding plumbing connections. Examined pressure gauge on water supply system and verified proper operating pressures. Inspected dishwasher door seal, spray arm connections, and drain line for potential leak sources. Checked under-sink plumbing and cabinet areas for moisture or active leaks. No active leak detected from dishwasher or associated water supply lines at time of inspection. Recommended monitoring area and advised customer to contact if leak recurs for further diagnostic assessment.

Rerouted condensate drain line and temperature & pressure relief valve discharge line for tankless water heater installation. Modified piping configuration to ensure proper drainage and code-compliant T&P valve termination, completing necessary plumbing connections for safe water heater operation.