Kyle Trotman

Kyle T.

Responded to a service call for two separate sink issues. Successfully cleared a complete drain blockage in the first sink by removing accumulated hair, soap residue, and organic debris from the drain line. Diagnosed and restored water flow to the second sink experiencing low pressure issues. Both fixtures were tested and confirmed to be operating properly upon completion.

Kyle T.

Responded to a water leak at the main shutoff valve located near the water meter. Upon arrival, found the backflow prevention device actively leaking with water flowing into the protective green enclosure at ground level. The brass valve assembly and copper piping showed significant corrosion and oxidation from prolonged outdoor exposure. Shut off the water supply, replaced the faulty shutoff valve with a new brass ball valve, and tested the system to ensure proper operation and no leaks. Documented the condition of the existing equipment and the completed repair with photographs for service records.

Kyle T.

Responded to pressure issue at residential property where pressure reducing valve was failing, as previously diagnosed by another contractor. Upon arrival, inspected existing PRV installation and confirmed valve malfunction affecting system pressure regulation. Removed defective pressure reducing valve from main water line and installed new Watts brand PRV with integral pressure gauge. Verified all brass fittings were properly secured and tested system pressure to ensure proper regulation within acceptable range of 0-200 PSI. Confirmed new valve operation and pressure gauge functionality. System restored to normal operating parameters with stable water pressure throughout property.

Kyle T.

Responded to drainage backup issue affecting washing machine discharge and kitchen sink. Upon inspection, located clogged drain line in utility area where washing machine waste line connects to main drainage system. Accessed drain piping through exposed wall cavity and identified blockage in vertical PVC drain stack causing water to back up into sink during wash cycles. Cleared obstruction from drain line using appropriate drain cleaning equipment. Verified proper water flow through washing machine discharge pipe and confirmed sink drain operates without backup. Tested system by running water through both fixtures simultaneously to ensure adequate drainage capacity restored. All plumbing connections inspected and confirmed secure with no leaks present.

Kyle T.

Responded to customer report of leaking pipes in crawlspace. Upon inspection, identified corroded metal piping showing significant surface deterioration and flaking paint, along with copper pipes displaying green patina indicating oxidation. Documented existing plumbing infrastructure including PVC, metal supply lines, and flexible tubing with various fittings and connections secured to floor joists. Photographed affected areas showing aged brass fittings, deteriorated pipe surfaces, and mineral deposits on surrounding wood surfaces indicating previous water exposure.

Kyle T.

Responded to basement water leak originating from an unused kitchen sink supply valve. Capped the deteriorated copper supply line to eliminate the leak, as the customer no longer utilizes this fixture. Verified proper shutoff and confirmed no further water discharge from the affected line.

Kyle T.

Performed sewer scope inspection via floor drain access point due to absence of exterior cleanout. Removed floor drain cover assembly from tiled bathroom floor to gain camera access to main sewer line. Successfully navigated sewer camera through drainage system to assess line condition, checking for blockages, root intrusion, pipe deterioration, and structural integrity. Documented findings with video footage and completed comprehensive evaluation of accessible sewer line sections.

Kyle T.

Responded to service call for low water pressure affecting lower level of home and dishwasher drainage issues. Upon investigation, accessed crawl space and inspected plumbing distribution system. Located brass valve assembly with PEX piping connections serving lower level fixtures. Performed pressure diagnostics using digital pressure gauge, recording system pressure at 70.2 PSI at main distribution point. Identified restriction in water supply line affecting flow to lower level fixtures. Inspected T-junction valve configuration and ball valve positioning to ensure proper water distribution. Verified all compression fittings were secure and leak-free. Adjusted valve settings to restore adequate pressure and flow to affected areas. Tested dishwasher water supply line to confirm proper pressure restoration for drainage cycle operation. System now functioning within normal parameters with adequate pressure throughout lower level.

Kyle T.

Installed and tested brass circulator pump with backflow preventer on copper piping system in basement utility area. Verified proper pressure readings on water heater gauge and confirmed all connections secure with no leaks detected.

Kyle T.

Responded to report of water leak at base of toilet. Upon arrival, inspected toilet installation and surrounding floor area. Found deteriorated wax ring seal causing water seepage at toilet base connection to floor flange. Removed and replaced failed wax ring with new seal, ensuring proper compression and watertight connection between toilet discharge and drain flange. Reinstalled toilet, verified secure mounting, and tested for leaks with multiple flush cycles. No further water discharge observed at base after repair completion.

Kyle T.

Responded to leak from upstairs bathroom affecting kitchen ceiling below. Upon inspection, identified compromised supply line connection causing water intrusion through ceiling. Repaired defective pipe fitting, tested system pressure at 60 PSI to verify proper operation and confirm no additional leaks present. Ceiling damage documented for repair assessment.

Kyle T.

Performed high-pressure jetting service on ventilation duct system at approximately 54 feet depth. Inspection camera documentation confirmed successful removal of accumulated dust, debris, and grime buildup from interior duct walls and corrugated surfaces, restoring proper airflow capacity throughout the circular ductwork.

Kyle T.

Responded to customer report of leak on waste line. Upon inspection, located compromised PVC waste piping beneath floor joists with rubber coupling connections secured by hose clamps. Identified active water intrusion evidenced by significant ceiling damage in adjacent room, including extensive peeling, brown discoloration, and deteriorated plaster consistent with prolonged moisture exposure from leaking waste line above. Documented existing plumbing configuration and water damage to ceiling and wall junction for repair assessment.

Kyle T.

Responded to a leak on the main water shut-off valve serving the property. Upon arrival, contacted customer prior to accessing the property as they were out of town. Located the leaking valve assembly in saturated soil conditions with standing water present. The copper piping and valve connections showed extensive corrosion and weathering. Water supply was secured in the off position to prevent further water loss and property damage until repairs can be completed.

Kyle T.

Responded to plumbing leak manifesting through basement ceiling light fixture. Located source of water intrusion above ceiling, repaired leaking pipe connection, and verified proper drainage. Inspected ceiling vent/diffuser for water damage and confirmed leak resolution with no further active dripping.

Kyle T.

Responded to customer report of clogged toilet. Upon inspection, found toilet bowl with visible staining and mineral buildup but no active blockage present. Assessed plumbing system and verified proper drainage function, confirming toilet was operating normally at time of service.

Kyle T.

Provided estimate for clearing roots from plumbing line at residential property preparing for sale. Inspected main water supply system including pressure gauge, gate valve assembly, and interior copper piping with shut-off valves to assess scope of root intrusion and determine appropriate clearing method.

Kyle T.

Kyle T.

Responded to service call for leaking hose bibb with water damage evident on interior wall. Accessed plumbing through existing wall panel, identified compromised copper pipe connection causing leak and moisture intrusion into wall cavity. Repaired hose bibb connection, tested for proper operation and verified no active leaks. Wall showed extensive water damage and discoloration requiring future remediation, but immediate plumbing issue was resolved and system restored to proper function.

Kyle T.

Responded to service call for multiple plumbing issues including non-functional garbage disposal, leaking bathroom faucet, and defective tub stopper. Assessed and documented sump pump system in lower level, noting proper basin installation with functioning pump unit and connected drainage assembly, though surrounding floor area showed evidence of previous moisture intrusion requiring monitoring. Inspected and photographed deteriorated bathtub drain assembly exhibiting significant corrosion, oxidation, and compromised stopper mechanism affecting proper drainage and seal functionality.

Kyle T.

Responded to service call for sewer scope inspection at property under contract. Upon arrival, located accessible cleanout and performed comprehensive video inspection of sewer line. Documentation completed with photographic evidence of existing plumbing infrastructure including exposed water lines, shut-off valves, and mechanical systems in crawl space area for customer's real estate transaction records.

Kyle T.

Responded to service call for leaking tankless water heater in residential basement utility area. Upon inspection, identified active leak requiring immediate attention. Successfully diagnosed and resolved the leak issue on the wall-mounted tankless unit, ensuring all water connections, gas line, and exhaust venting were properly sealed and functioning within manufacturer specifications. Verified system pressure at approximately 80 PSI using installed pressure gauge and confirmed all safety controls operational before restoring unit to full service.

Kyle T.

Responded to service call for temperature control issues affecting kitchen and bar faucets with no cold water supply. Upon inspection, diagnosed faulty mixing valve or potential cross-connection in the hot and cold water lines causing only warm to hot water flow at fixtures. Documented existing plumbing configuration including copper supply lines, shut-off valves, and pressure regulation components mounted in utility area with exposed brick wall. Photographed installation showing gas valve connections, aged copper piping with compression fittings, pressure relief valve with identification tag, and various pipe assemblies to support diagnosis and future repair planning.

Kyle T.

Responded to service call for leaking kitchen faucet. Removed existing faucet assembly and installed customer-supplied chrome pull-down spray faucet on double-basin stainless steel sink with granite countertop. Tested water flow and verified proper operation with no leaks detected upon completion.

Kyle T.

Responded to a plumbing repair call for a leaking toilet with issues at the wall connection and shut-off valve. Upon inspection, identified the water supply line and shut-off valve as the source of the leak. Replaced the existing flexible braided metal supply line with a new 16-inch stainless steel braided supply line featuring 7/8" and 3/8" compression fittings. Installed new shut-off valve at the wall connection point to resolve the malfunctioning shut-off knob. Verified proper connections at both the wall stub-out and toilet tank inlet, ensuring compression fittings were properly tightened to prevent future leaks. Tested the system by turning water supply back on and cycling the toilet multiple times to confirm no leaks were present at either connection point. Verified water pressure was within normal operating parameters and shut-off valve functioned properly with smooth operation. Left installation clean with all old components removed from the premises.