404-585-8990
770-PLUMBER
Rating
Reviews
Name: Hunter Coan
Customers say: The reviews reflect an overwhelmingly positive sentiment toward the plumbing service. Customers consistently praise the technicians for their professionalism, knowledge, and efficiency in handling various plumbing issues. The overall tone is decidedly positive, with recurring themes of excellent customer service, prompt response times, and thorough explanations of problems and solutions. Clients frequently mention how technicians are courteous, helpful, and skilled at resolving issues quickly, particularly in emergency situations. Many reviews highlight the company's reliability during stressful water-related emergencies and appreciate the technicians' ability to provide clear communication throughout the service process. The quality of work is consistently described as excellent, with customers expressing confidence in recommending the service to others and indicating they would use the company again for future plumbing needs.
Hunter was very kind and professional. Morgan was very helpful.
He knew what had to be done, I’m awaiting details from construction crew
As always, True Plumbing saved us. Excellent customer service, very quick response time, professional & courteous technicians who know exactly how to fix everything…water issues are so stressful and this company has repeatedly helped us with plumbing emergencies. I keep them on speed dial!
Response from True Plumbing:
There is no better compliment we can receive the knowing we are your go to! Thank you for your trust and please call us anytime we can be of help.
Excellent service and work by Hunter
Response from True Plumbing:
Thank you so much for the excellent review and above all for your trust! We are here for you anytime.
Exceeded expectations in all categories - communications, quality of work and price.
Hunter and Jack were wonderfully conscientious and professional yet kind and friendly, and they did excellent work for me. It would be a pleasure to have them return for any subsequent plumbing needs.
Response from True Plumbing:
Thanks Sara for taking the time to share your experience! We are so glad to hear that Hunter and Jack set you at ease and provided excellent service. We’re here for you anytime!
Hunter came out for estimate and was just great. I’ve scheduled the work and look forward to his return!
Response from True Plumbing:
Thank you Sara! We appreciate the 5-star review and are grateful for your trust. We look forward to returning to complete the job!
Response from True Plumbing:
Thank you Kathy for taking the time to share your experience! We’re here for you anytime.
Response from True Plumbing:
Thank you so much for the excellent review! We appreciate it!
Reached out to "True Plumbing" for a couple of commercial jobs and they came through with flying colors. Shout Out! to Hunter (Tech) who was on both jobs and just did an outstanding job!
Response from True Plumbing:
Thanks so much for the vote of confidence! Hunter is one of our best and we’re delighted he could help you out. Call us back anytime!
Response from True Plumbing:
We’re glad to hear it! At your service anytime.
On time! Fixed it!
Response from True Plumbing:
We love to hear it! Thanks for sharing your experience with us!
Very good service
Response from True Plumbing:
Thank you for the five star review! We are at your service anytime.
Answered all of my questions and concerns.
Response from True Plumbing:
Thank you so much for the 5-star review! We are at your service anytime.
Responded to callback for main line stoppage that was previously cleared but continued to exhibit gurgling sounds and basement water infiltration. Upon inspection, discovered severely deteriorated cast iron drain pipe beneath floor joists showing extensive corrosion, vertical cracking, and mineral deposit buildup at the trap section. The compromised pipe integrity was allowing sewage to leak into the basement area. Documented existing conditions showing failed cast iron to PVC transition point and overall pipe deterioration requiring replacement to resolve ongoing drainage issues and prevent further water damage.
# Pressure Issue Resolution Responded to low water pressure complaint affecting entire property. Upon inspection, located three-stage water filtration system in crawl space with clogged filter cartridges restricting flow. Replaced all filter elements in blue housing canisters, inspected copper piping and brass fittings for obstructions, and verified proper operation of associated pump unit. Tested water pressure at multiple fixtures throughout property and confirmed restoration to normal operating levels.
Installed washing machine outlet box with integrated shut-off valves and completed rough-in plumbing connections using copper supply lines and PEX piping. Configured hot and cold water supply valves within recessed wall box and installed drainage assembly with proper access panel for future maintenance.
Responded to a leak complaint in pool house bathroom. Upon inspection, identified corroded Pfister shower valve escutcheon with visible green patina and deterioration around the wall connection point, indicating water intrusion behind the fixture. Documented existing conditions including aging chrome fixtures throughout the bathroom. Assessed toilet flush valve assembly which appeared functional but was photographed for reference as part of comprehensive plumbing inspection of the space.
Responded to follow-up call for no hot water issue on recently installed 40-gallon Rheem Professional gas water heater. Upon arrival, inspected unit and verified proper installation of all copper supply lines, gas connections, and venting. Observed burner ignition through viewing window with characteristic blue flame, indicating proper combustion and gas flow. Checked temperature and pressure relief valve, confirmed blue-handled isolation valve in correct position, and verified all electrical connections secure. Unit found operating as designed with burner cycling normally and hot water production restored.
Installed sewage ejection pump system in basement with new basin, discharge piping, and electrical connections. Configured PVC discharge lines with proper venting and secured all piping to wall framing per code requirements.
Completed gas line connection for outdoor stainless steel grill unit mounted on stone patio structure. Connected natural gas supply line to grill, ensuring proper fitting and secure connection to manufacturer specifications. Verified gas flow, tested all burner operations, and confirmed proper ignition across cooking zones. Inspected installation for safety compliance and leak-free operation.
Responded to service call for leak on CPVC main shut off valve. Upon inspection, identified active leak at valve connection point. Replaced faulty CPVC shut off valve with new ball valve assembly and installed proper transition fittings between copper and CPVC piping. Verified Moen Flo smart water monitoring system was properly connected, powered, and communicating with network. Tested all connections under pressure, confirmed no leaks present, and ensured full system functionality before completing service.
Responded to customer complaint of high water bill and standing water in yard. Upon investigation, located source of leak in underground water line. Excavated approximately 2-3 feet to expose severely corroded metal piping and fittings. Found active leak at deteriorated pipe connection with extensive rust and oxidation throughout affected components. Repaired compromised section by replacing corroded fittings and damaged pipe segments. Backfilled excavation and restored yard surface upon completion of repair.
Responded to customer report of water pooling in driveway with unknown source. Upon inspection, identified active water infiltration creating dark wet patches on concrete driveway surface near garage area. Conducted visual assessment of property perimeter, including side yard drainage components and building exterior. Traced moisture source to compromised drainage system, likely involving downspout discharge or underground lateral line failure based on pooling pattern and proximity to building foundation. Documented conditions with photographic evidence showing affected driveway area and potential contributing factors from yard drainage infrastructure.
# Job Description Responded to report of leak in garage. Upon inspection, identified active water intrusion causing structural damage to ceiling and wall assembly. Documented extensive cracking along wall-to-ceiling corner joint with visible water staining and discoloration indicating prolonged moisture exposure. Performed exploratory opening of damaged ceiling section to assess extent of water damage and locate leak source. Removal of compromised drywall revealed saturated fiberglass insulation and affected wooden framing members. Inspected exposed ceiling joists and structural components for water damage and deterioration. Photographed conditions including compromised building materials, insulation saturation, and structural framing for documentation and further assessment. Investigation revealed need for leak source identification and repair of water-damaged ceiling and wall materials. Recommended follow-up repairs including replacement of water-damaged drywall, insulation, and f
# Job Description Completed plumbing installation and connection for washing machine supply box. Installed water supply lines with copper piping, including hot and cold water connections with shut-off valves featuring accessible control handles. Configured proper drainage system utilizing white PVC piping with P-trap assembly to ensure adequate drainage and prevent sewer gas backup. All plumbing work was performed in accordance with local building codes, with connections secured beneath the utility sink area. The washing machine was successfully connected to the new supply box, with all fixtures tested for proper water flow and drainage functionality. Installation includes appropriate shut-off valve access for future maintenance needs.
Responded to service call for leaking shut-off valve in basement. Upon inspection, identified water seepage at brass fitting connection on copper supply line. Shut off main water supply, disassembled affected joint, cleaned pipe surfaces, and replaced damaged compression fitting with new brass component. Pressure tested repair, confirmed no further leakage, and restored water service to residence.
Diagnosed and serviced customer's hot water issue related to an InstantHot system. Visual inspection revealed the unit was powered on (indicated by green light) but not providing adequate hot water to shower. Checked connections, insulation, and valves on the system and verified proper operation after service.
Successfully installed washing machine in utility area, connecting to existing water supply lines with red valve handles. Verified proper drainage connection to basement floor drain system which includes PVC piping with appropriate valves and condensate pump setup.
Responded to service call for bathtub faucet that wouldn't shut off. Diagnosed issue with worn valve cartridge in the chrome shower/tub fixture. Removed and replaced defective cartridge, which showed mineral buildup and deterioration on the brass stem. Tested operation after replacement to confirm proper water flow control and complete shutoff functionality.
Responded to service call for inoperative Moen Flo water monitoring device that had shut off water supply to residence. Manually reset the device using the manufacturer's reset key and restored water service. Verified normal system operation through both physical inspection and confirmation via the Moen app interface.
Responded to service call for broken water line. Installed new PVC service line connection to main supply and verified proper system pressure with gauge reading within normal operating range. Ensured installation was properly secured against exterior brick wall with appropriate landscaping restoration.
Responded to a service call for a humming garbage disposal with foul odor. Inspection revealed a small metal clip had detached and was causing obstruction. Removed the foreign object, cleaned the unit, and verified proper operation with no further noise or odor issues.
Conducted diagnostic assessment of residential water supply system to address reported pressure issues. Inspected the pressure regulator valve installation on main copper supply line and examined toilet tank components for proper operation. Identified signs of mineral buildup and potential pressure regulation problems requiring attention.
Repaired leaking bathroom faucet by replacing worn valve stems and deteriorated O-rings. Successfully tested repair with water flow, confirming complete elimination of leak with no further issues observed.
Investigated brown water complaint and identified sediment buildup in water heater. Performed system flush and excavated exterior drain access point to ensure proper drainage. Confirmed water quality restored to normal after service.
Inspected plumbing system in two upstairs guest bathrooms to diagnose fluctuating water temperature issues. Identified and documented copper pipe installation with brass fittings and blue-handled shutoff valves. Discovered damaged insulation on supply line that was causing temperature inconsistency during simultaneous use of fixtures.
Installed and connected copper supply pipe with mounting flange for future bathroom cabinet installation. Pipe was properly secured to the wall and connected to existing plumbing. Applied blue painter's tape to mark installation height and ensure proper alignment with electrical outlet positioning.
Identified and replaced worn flush valve assembly in toilet tank that was causing continuous running. Inspected water heater and supply lines in utility area, then adjusted water pressure regulator to increase flow to optimal level.
