404-585-8990
770-PLUMBER
Rating
Reviews
Name: Gabriel Tarbutton
Customers say: # Sentiment Analysis Summary The reviews reflect an overwhelmingly positive sentiment toward the plumbing service. Customers consistently express high satisfaction with the professionalism, knowledge, and efficiency of the technicians. The tone throughout is strongly positive, with recurring themes of excellent communication, thorough explanations of procedures, and prompt service. Customers frequently mention how technicians take time to explain issues and options before proceeding with work. The service is repeatedly described as trustworthy, with technicians demonstrating expertise and attention to detail. Many reviews highlight the company's responsiveness, particularly in emergency situations, with same-day service being appreciated. The quality of workmanship receives consistent praise, with customers expressing confidence in the completed jobs. The overall customer experience appears to be characterized by stress-free interactions and solutions that meet or exceed expectations, leading many customers to indicate they would use the service again or recommend it to others.
Gabriel is fantastic! He did such a good job removing pvc pipe from my slab to prepare for a freestanding tub, floor mount tub filler and rerouting shower lines!
Response from True Plumbing:
Thank you, Melissa! We are delighted to hear that Gabriel took such good care of you and will be sure to pass your kind words onto him. Thank you for your trust, and we hope you enjoy your new tub!
Very professional and knowledgeable.
Response from True Plumbing:
Thank you, Mohammad for the outstanding review! Please give us a call anytime we can be of service.
Response from True Plumbing:
Thank you so much for the five star review! We appreciate it!
True’ plumber showed up on time and completed the job in quick fashion. Their charge was more than reasonable for the amount of work involved.
Response from True Plumbing:
Thank you, Alex! We are grateful for your trust and glad that you felt your service was reasonably priced for the amount of work involved. We always want our customers to feel like they are being treated fairly and honestly. Please give us a call back anytime we can help in the future!
True has done a great job for us on two different occasions Came quick on an emergency call Came back the next day when they said they would Explained everything to us so no shocks Gabriel was polite…thorough Rarely does spending money seem so painless LOL
Response from True Plumbing:
Thanks Jack for the wonderful review! It is never a good day when you’re having a plumbing problem so we really do hope to make the process as painless as possible for you. Thanks for your continued trust! We appreciate you!
Gabriel and his crew were professional, on time, and worked hard to get our big job done right. We are so happy we went with True Plumbing. The team took care of us. Thank you!
Response from True Plumbing:
Hi Robert, we are delighted to hear it! Thank you so much for taking the time to share your experience with us. We’re here for you anytime you need us!
Gabriel Professional, Prompt, Helpful and Knowledgeable Thank you
Response from True Plumbing:
Thank you Christina for the excellent review. We’re so glad we could take good care of you and look forward to the opportunity to serve you again in the future!
This is the third time we have called on True Plumbing and once again they sent a clean cut, well mannered, articulate and knowledgeable representative. He was relatively quick and left the area clean. On another note I think they could easily start a dating service as the young men they hire seem to be of exceptional quality.
Response from True Plumbing:
Candy, thanks so much for your awesome and helpful review! Honestly, we know it can be nerve wracking to have a stranger in your home to fix a plumbing problem, so we always want to hire techs who are professional, polite and put the customers at ease. We’re happy to hear you’ve had consistently great experiences with our guys! We’re here for you anytime!
Gabriel was great!! Friendly, knowledgeable and professional!!
Response from True Plumbing:
We’re happy to hear it! Gabriel will love hearing your kind words too. At your service anytime!
Worked within confined area. Team worked efficiently to have hot water available within a couple of hours.🙂
Response from True Plumbing:
When you don’t have hot water, you need it back fast! We’re so glad we could help and hope we can serve you again in the future.
Gabriel is always so professional and explains everything.
Response from True Plumbing:
That’s always our goal. Gabriel will be delighted to hear it. Thanks for the 5-star review and please give us a call if we can be of service in the future!
Appreciated the communication we had with the technician!
Response from True Plumbing:
Communication is a huge part of our Worry-Free Guarantee! We appreciate your trust and the opportunity to serve you.
True plumbing is my go-to for a few reasons, but the most important is their intuitive and speedy customer service! Proactive communication, thorough and honest work…things that are becoming rare air today!
Response from True Plumbing:
Thank you for taking the time to share your experience! It means so much to hear that our customer service and communication have stood out to you. That’s exactly what we work hard to deliver every day. We truly appreciate your trust and are always here when you need us!
Excellent experience with True Plumbing! They are prompt. Courteous. Skilled and willing to put in the extra effort. They are not cheap but you get real value for the money spent. I would definitely recommend to family and friends.
Response from True Plumbing:
Thank you for taking the time to share your experience! We’re so glad our team’s prompt, courteous service and extra effort stood out. Providing real value and work you can trust is always our goal. We truly appreciate your recommendation and are always here when you need us!
Gabriel called prior to coming , was here within the stated window. Good explainer and no over selling. Once again he made reasonable suggestions for a couple of issues. Fast service and wonderful front office service also.
Response from True Plumbing:
Thank you so much for the positive review! We always strive to give homeowners the information they need to make good decisions for their homes with no upselling! We are glad you had such a great experience with Gabriel. At your service anytime!
Completed inspection and photo documentation of plumbing installation featuring a main galvanized steel vertical pipe with copper pipe connections, brass fittings, and control valves. Noted presence of two circular brass floor caps embedded in concrete floor and observed water heater with visible expiration date (01-06-2026).
Conducted assessment of existing water heater system for potential replacement. Unit is installed in basement utility area with limited access, surrounded by wooden framing and connected to metal ductwork. System includes expansion tank and standard PVC connections. Customer requesting proactive replacement estimate before failure occurs.
Conducted follow-up inspection of excavation site where plumbing work was performed. Documented exposed PVC pipe fixture in excavated area bordered by concrete block walls and brick wall, with visible water spigot nearby. Verified condition of disturbed soil around the installation point and noted presence of minimal vegetation in the surrounding area.
Responded to service call for clogged toilet in basement bathroom. Camera inspection revealed significant buildup and partial blockage in sewer line with visible sediment accumulation. Successfully snaked the drain line to restore proper flow and addressed outdoor valve drip by tightening connection.
Completed sewer replacement project (260301-001210) involving excavation of yard area to access existing line. Installed new PVC sewer pipe alongside copper utility line in trench approximately 1-2 feet deep through clay-like soil. Utility markings were identified and preserved during the excavation process.
Inspected plumbing system in response to no-pressure complaint. Identified clogged water filter as the source of the issue; the blue cylindrical filter housing was restricting flow through the copper pipe network. Replaced filter cartridge and verified proper pressure was restored throughout the building's water system.
Diagnosed and cleared a clogged laundry drain line in cast iron plumbing using hydro-jetting equipment operated at approximately 100 PSI. Successfully restored proper drainage function and verified system operation after service completion.
Diagnosed and repaired toilet leak by testing water pressure (reading approximately 100-120 PSI) and replacing damaged braided stainless steel supply line. Confirmed proper connection at shut-off valve and verified no further leakage after repair.
Diagnosed severely corroded toilet flange with surrounding water damage on bathroom floor. Accessed main plumbing system via utility cabinet containing PVC pipes with red and blue valve handles to isolate water supply. Successfully cleared clogged drain and documented deteriorated flange condition for potential future replacement.
Conducted inspection of kitchen ceiling leak. Identified corroded drain fixtures in bathroom fixture above kitchen as source of leak. Observed significant deterioration, mineral buildup, and rusting around drain openings that were allowing water to seep through to ceiling below.
Responded to report of toilet leakage extending beyond bathroom area. Upon inspection, identified corroded drain pipe with significant wear around edges and visible residue accumulation. Accessed floor opening to address the leak source and performed necessary repairs to prevent further water damage.
Replaced non-functioning InSinkErator garbage disposal with new Badger unit in stainless steel kitchen sink. Installation completed successfully with proper mounting and connections verified. Customer was provided information about additional filtration options for future consideration.
Discovered water leak originating from corroded copper pipe fitting in crawl space beneath kitchen. Inspection revealed significant moisture damage to wooden joists supporting the appliance area. Replaced damaged section of copper pipe and fitting, ensuring proper connection and pressure testing to confirm leak resolution.
Replaced 30-year-old 40-gallon gas water heater that showed significant signs of failure including substantial rust/mineral deposits on floor tiles and active leakage around drain area. Installed new unit, pressure tested system to ensure proper operation, and verified all connections were secure with no leaks present.
Performed exterior water supply line repair on corroded copper pipe with visible turquoise oxidation at hose bibb connection point. Installed new sewer line cleanout and conducted comprehensive plumbing inspection of residence, including taking measurements in interior spaces to assess system dimensions and accessibility.
Responded to service call regarding potential sewer line issue following city water main break that created sinkhole in front yard. Conducted site assessment and documented utility markings identifying underground infrastructure location. City advised customer to have sewer line scoped for potential damage.
Successfully completed water service line replacement and installed new Rheem Professional water heater in basement. Excavated trench adjacent to foundation for proper installation of new PVC water line. All work performed per approved quote specifications.
Completed cast replacement in wall cavity where significant water damage had caused deterioration of surrounding materials. Removed damaged sections to access plumbing, installed new PVC pipe connections, and repacked insulation around the repair area. Documented pre-existing structural damage including evidence of mold growth and wood rot at junction point.
Completed water service repair as quoted, which involved excavating to access damaged copper pipe connection. Exposed and repaired submerged fitting where corrosion was evident at junction point, with excavation revealing standing water and root intrusion that had contributed to the failure.
Performed leak detection on the main water line between the meter and residence, confirming presence of leak as previously reported. Documented site conditions including the affected area near the curb showing discoloration and moisture evidence. Provided customer with repair estimate as requested.
Inspected sewage ejection pump system, focusing on check valve installation and underground plumbing components. Found organic debris accumulation affecting system performance; cleared material and verified proper operation of the pump assembly. Documented condition with photos for service record.
Responded to service call regarding high-pitched pipe noise and faucet dripping. Inspected water system and identified excessive pressure (gauge reading above normal parameters) as root cause. Adjusted pressure regulator valve and expansion tank to proper settings, which eliminated the noise and dripping issues; also performed routine inspection of sewage ejection pump which was functioning normally.
Completed rough-in plumbing installation for freestanding tub according to approved quote specifications. Installation included running horizontal supply lines through wall framing and mounting necessary valve/control unit to wooden studs. Documented installation with photos prior to drywall completion.
Excavated area to locate source of water leak as per approved quote. Located and exposed damaged pipe embedded in saturated clay soil. Dig team confirmed the leak's location and provided access for necessary repair work.
Responded to service call for bathroom plumbing issues. Successfully snaked shower drain to restore proper drainage function. Retrieved sink stopper screw top that had fallen down drain. Documented condition of drain fixtures and surrounding tile for service records.
