404-585-8990
770-PLUMBER
Rating
Reviews
Name: Emiliano Gomez
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and trust in the plumbing service. Customers consistently express appreciation for the professionalism, expertise, and communication skills demonstrated by the technicians. A dominant theme throughout is the thorough explanation of issues and repair processes, with reviewers frequently noting how well problems were communicated in understandable terms. The prompt and efficient service stands out as a major strength, with multiple mentions of same-day appointments and quick response times that exceeded expectations. Customers repeatedly highlight the personable and friendly nature of the service providers, creating a sense of trust and comfort during what can often be stressful situations. The quality of workmanship receives consistent praise, with reviewers noting successful problem resolution, attention to detail, and going above and beyond standard expectations. Long-term loyalty is evident, with several customers mentioning years of positive experiences and intentions to use the service again for future needs. The fair pricing and accommodating nature of the company further contribute to the highly favorable impression. Overall, the reviews paint a picture of a reliable, customer-focused plumbing service that consistently delivers excellent results while maintaining strong interpersonal relationships with clients.
Very quick. Clear with details and how the leak was going to be fixed. On time great job.
Emiliano is great! Very knowledgeable and going the extra mile to make me pleased!
Was very knowledgeable and professional. Answered all my questions and knew the history of the work done already in the house.
Response from True Plumbing:
Thank you so much, Jeremy! We appreciate your continued business and trust. At your service anytime!
Fantastic service!
Response from True Plumbing:
Thanks for the vote of confidence! We appreciate your trust!
I had a great experience with the man who completed my service call. It was a first visit and he took the time to educate me on several items which at the same time put potential future service needs on my radar. He explained symptoms that indicate potential problems. He explained a few symptoms I did not know whether to be concerned about regarding water pressure and flow. I particularly like how they price the cost of the visit—lower than anyone else I shopped in the past 18 months when some other issues had arisen. Plus they came highly recommended by a 50-year plumber who is retiring soon. Their initial price is fair and reasonable for addressing basic unclogging needs. They seem to understand to value of repeat business. That is rare nowadays.
Response from True Plumbing:
Thank you for taking the time to share such a thoughtful review! We’re so glad your visit was a positive one and that our technician took the time to educate you and answer your questions. Helping customers understand what’s going on and what to watch for is something we really value. We appreciate your trust; we never want to earn a customer “for today” but always “for life”! We’re here for you when you need us!
Emiliano was great! He was very thorough in explaining his findings and process of the sewer line inspection for a prospective house to buy. He offered several options to address fixing the issues. Emiliano arrived promptly, was very respectful of property and very friendly. Great experience and I’d definitely recommend Emiliano and True Plumbing!
Response from True Plumbing:
This is great to hear! Thank you for taking the time to share your experience. Buying a home is a big deal and we definitely want to be your partner in helping you make a great decision plumbing-wise. Good luck and please call us anytime you need us!
Emiliano did a great job with excellent communication. Services were too pricey but please thanks
Response from True Plumbing:
Thank you for taking the time to share your experience! We’re glad Emiliano provided excellent communication and took good care of you. We truly appreciate your feedback and your trust, and we’ll be sure to pass along your thanks to him. Always here when you need us!
Emiliano did a great job of cleaning our tankless hot water heater. He went above and beyond and show pictures of before and after. I am very pleased! I will definitely use true plumbing again!
Response from True Plumbing:
We are so happy to hear that! Keeping our customers well informed of what we’re doing is a core part of our business. We appreciate your trust and are here for you anytime you need us!
Emiliano gives us great service and is very knowledgeable
Response from True Plumbing:
He is truly one of our best! Thank you so much for taking the time to share your experience. We are at your service anytime!
Response from True Plumbing:
Thank you so much for the five star review!
Response from True Plumbing:
We love to hear that. Thanks for leaving us a review!
This is one of the most professional service providers we have ever worked with. Open, honest, detailed throughout every stage of our project. Rest assured, for any future plumbing/drain issues, we’ll only be contacting one company.
Every time I use True Plumbing and I thrilled with the work they do and their focus on customer service and satisfaction. They explain everything in detail up front and when finished there are photos to supplement the work they have done. The people in the office and all of their service representatives are polite, professional, and committed to providing the customer with excellent service. I will never use another plumbing company!
Response from True Plumbing:
Thank you Linda for the lovely and detailed review! There is no better compliment than hearing we have earned a repeat customer—that’s always our goal. We appreciate your trust and hope to continue earning it in the future. At your service anytime!
Emiliano provided knowledgeable and transparent service.
Response from True Plumbing:
Thank you so much for taking the time to share your experience! We’ll pass your feedback on to Emiliano. At your service anytime!
Replaced kitchen faucet spray head assembly on pull-down faucet system. Verified proper water flow and spray function upon completion, with fixture restored to full operational status.
Responded to service call for leaking washing machine shut-off valve. Upon inspection, identified leak at valve connection within recessed wall box. Replaced defective shut-off valve, tested system pressure at 85 psi using pressure gauge, and verified no additional leaks at braided supply line connections.
Replaced worn toilet fill valve and corroded supply line. Removed old components showing mineral buildup and discoloration, installed new fill valve assembly with float mechanism, and connected new braided stainless steel supply line from wall shutoff valve to tank. Tested system for proper water flow, fill level, and verified no leaks at connections.
Completed installation of chrome faucet with two-handle configuration on pedestal sink in residential bathroom. Verified proper connection to existing shut-off valves and copper supply lines, tested for leaks, and confirmed adequate water flow and drainage upon completion.
Responded to plumbing repair request to locate and repair water leak. Performed pressure testing at exterior water spigot using calibrated pressure gauge to diagnose system integrity and identify potential leak sources. Inspected and assessed under-sink plumbing connections, identifying worn components at fixture supply line connection point with visible staining around mounting flange. Tightened compression fittings and replaced deteriorated gasket seals at braided stainless steel supply line connection to eliminate leak at fixture tailpiece assembly.
Responded to repair request for leaking irrigation line servicing rose bed timer system. Upon inspection, located failed copper pipe connection on exterior brick wall with severe corrosion at compression fitting joint. Removed deteriorated horizontal pipe section and corroded compression fitting assembly. Installed new copper pipe segment with fresh compression fittings to restore water supply to irrigation timer. System tested and confirmed leak-free operation with proper water flow to rose bed zone.
Responded to service call for inoperable exterior water shut-off valve in basement. Upon inspection, found brass ball valve with blue handle on copper water line assembly was seized in closed position due to age and corrosion. The valve showed significant oxidation and had not been operated in extended period, causing internal mechanism to bind. Applied penetrating lubricant to valve stem and body, allowing time for product to work into seized components. Carefully worked valve handle back and forth to break free corrosion and restore full range of motion. Successfully freed stuck valve and cycled it through multiple open and closed positions to ensure smooth operation. Verified water flow was restored to exterior hose bibs and checked for leaks at valve body and surrounding pipe connections. No leaks detected at valve or fittings after operation. Advised property owner on importance of periodic valve operation to prevent future seizure. Documented existing condition of copper piping s
Completed gas line repair involving excavation and access to underground piping system. Repaired compromised gas line connection at elbow joint located beneath grade level in clay soil conditions. Sealed pipe penetration through concrete block foundation wall using expanding foam to ensure proper weatherproofing and prevent air infiltration. Documented existing conditions showing PVC conduit installation and underground junction point with standing water present at base of excavation.
Responded to gas leak call at exterior meter location. Upon inspection, identified severely corroded metal gas line in crawl space area beneath meter assembly. The deteriorated pipe showed extensive black rust and structural compromise where it penetrated the foundation. Documented conditions with photographs showing both the exterior meter installation on brick wall and the underground corroded pipe section. Due to safety concerns and extent of corrosion, shut off gas supply at meter and tagged system as unsafe for operation until proper repairs could be completed by qualified gas line contractor.
# Gas Line Capping Service Successfully located and capped an exposed gas line at the exterior of the property near the fence line. The gas line was properly shut off, cut to the appropriate length, and sealed with an approved cap fitting to prevent gas leakage and ensure safety compliance. All work was performed in accordance with local gas utility codes and safety regulations.
Completed drain repair work requiring access through floor cavity. Accessed and repaired copper drainage piping within structural framing, which showed signs of age and oxidation. Work necessitated opening ceiling access point to reach affected plumbing lines. Insulated exposed pipes with foam sleeves to prevent condensation and maintain proper function. Restored access point and prepared area for final finishing work.
Responded to reported leak on pipe below shower. Upon inspection, accessed the area beneath the bathroom fixture through an attic access panel. Examined the water supply system and pressure regulation equipment. Verified water heater pressure gauge reading at approximately 60-80 PSI, which is within normal operating parameters. Inspected all visible plumbing connections, fittings, and pipe sections in the crawl space area for signs of active leakage or moisture damage. Documented existing conditions with photographs for service records. Monitored the system for leaks and confirmed no active water discharge at time of inspection. Provided recommendations for ongoing monitoring of the area.
Reconnected kitchen drain lines and garbage disposal following completion of kitchen remodel. Removed temporary caps from drain lines and restored full functionality to undermount sink and disposal system. All plumbing connections tested and verified leak-free with proper drainage confirmed.
Completed water heater and sump pump replacement in basement utility area. Removed existing water heater unit and installed new gray cylindrical water heater on wooden support blocks, connecting copper supply lines and ensuring proper venting. Replaced failed sump pump system with new unit positioned in crawl space basin to manage groundwater infiltration and prevent foundation moisture issues.
Installed customer-supplied hose bibb at exterior location adjacent to white brick wall. Completed plumbing connections and tested for proper water flow and leak-free operation upon completion.
Installed special order replacement blower motor assembly on HVAC system. Removed heavily dust-laden existing blower motor and housing, cleaned surrounding components, and installed new unit per manufacturer specifications. Verified proper operation of dual water heater system and associated mechanical components in basement utility area upon completion.
Responded to report of water leak from second floor toilet penetrating through ceiling into master bedroom below. Upon arrival, found toilet supply line connection point showing signs of failure with visible water damage on ceiling. Customer had already shut off water supply to affected toilet due to continuous running condition. Inspected toilet fill valve assembly and supply line connection, identifying worn gasket and deteriorated seal as primary leak source. Removed defective fill valve components and replaced with new assembly including fresh gaskets and seals. Tested water supply connections for proper sealing and verified no active leaks present. Cycled toilet multiple times to confirm fill valve operation and proper shut-off function, eliminating the continuous running issue. Advised customer that ceiling damage will require separate drywall repair once area has fully dried.
Responded to customer inquiry regarding aging 36-gallon gas water heater located in crawlspace. Performed site assessment and documented existing installation conditions, including access points, utility connections, and spatial constraints for replacement with larger capacity unit. Provided customer with evaluation and replacement options for upgrading to higher-capacity water heating system.
Responded to follow-up call regarding reported leak from washer installed two days prior. Upon arrival, conducted thorough inspection of installation area and all water connections. Examined inlet hoses, drain line connections, and surrounding plumbing components including copper supply lines, braided flexible hoses, and PVC drain assembly. Verified all connections were properly secured and torqued to manufacturer specifications. Documented installation with photographs showing mechanical room configuration, water supply connections, and drain routing. No active leaks observed during inspection period. Installation appears to meet code requirements and manufacturer guidelines.
Responded to service call for leak under bathroom vanity. Upon inspection, identified water damage evidenced by brownish staining on cabinet interior wall behind P-trap assembly. Assessed condition of existing white PVC drain assembly and chrome strainer, examined braided stainless steel supply lines and connections for source of leak. Documented plumbing configuration and moisture damage with photographs. Additionally provided estimate for garbage disposal installation as requested.
Responded to service call for toilet leaking at base. Upon inspection, identified failed wax ring seal causing water seepage around toilet base onto tile flooring. Removed toilet from floor flange, scraped old wax ring residue, and inspected flange for damage. Installed new wax ring seal and properly reset toilet, ensuring level placement and secure bolting to flange. Tested flush cycles and verified no leaks present at base connection. Additionally completed installation of bidet attachment system with spray hose and mounting hardware as requested.
Responded to commercial property for main line stoppage causing drainage issues and bubbling in bathroom fixtures. Utilized drain cleaning equipment to clear blockage in main sewer line. Removed obstruction and restored proper drainage flow throughout the system. Tested all fixtures to confirm proper operation and verified no further backup issues.
Responded to customer report of slow pinhole leak on copper cold water line connected to gas water heater. Upon inspection, confirmed active leak on corroded copper piping. Removed and replaced deteriorated copper cold water supply line with new copper pipe and fittings, ensuring proper connections to water heater inlet. Pressure tested system to verify leak elimination and proper water flow. System restored to full operational status.
Responded to service call for toilet not filling with water. Upon inspection, identified failed fill valve assembly preventing water flow to tank. Removed corroded brass supply fitting showing significant mineral buildup and deterioration. Replaced defective components and restored proper water flow to fixture. Tested system operation to confirm tank fills correctly and shutoff functions properly.
Responded to service call for leaking hose bibb with non-functional shut-off valve. Upon inspection, found deteriorated piping assembly with multiple connection points wrapped in metallic tape, indicating previous repair attempts. Replaced faulty hose bibb and installed new quarter-turn ball valve to restore proper shut-off functionality. Tested system for leaks and verified all connections were secure and operational.
