404-585-8990
770-PLUMBER
Rating
Reviews
Name: Emiliano Gomez
Customers say: The reviews reflect an overwhelmingly positive sentiment toward the plumbing service. Customers consistently praise the technicians for their professionalism, knowledge, and efficiency in handling various plumbing issues. The overall tone is decidedly positive, with recurring themes of excellent customer service, prompt response times, and thorough explanations of problems and solutions. Clients frequently mention how technicians are courteous, helpful, and skilled at resolving issues quickly, particularly in emergency situations. Many reviews highlight the company's reliability during stressful water-related emergencies and appreciate the technicians' ability to provide clear communication throughout the service process. The quality of work is consistently described as excellent, with customers expressing confidence in recommending the service to others and indicating they would use the company again for future plumbing needs.
Emiliano is great! Very knowledgeable and going the extra mile to make me pleased!
Was very knowledgeable and professional. Answered all my questions and knew the history of the work done already in the house.
Response from True Plumbing:
Thank you so much, Jeremy! We appreciate your continued business and trust. At your service anytime!
Fantastic service!
Response from True Plumbing:
Thanks for the vote of confidence! We appreciate your trust!
I had a great experience with the man who completed my service call. It was a first visit and he took the time to educate me on several items which at the same time put potential future service needs on my radar. He explained symptoms that indicate potential problems. He explained a few symptoms I did not know whether to be concerned about regarding water pressure and flow. I particularly like how they price the cost of the visit—lower than anyone else I shopped in the past 18 months when some other issues had arisen. Plus they came highly recommended by a 50-year plumber who is retiring soon. Their initial price is fair and reasonable for addressing basic unclogging needs. They seem to understand to value of repeat business. That is rare nowadays.
Response from True Plumbing:
Thank you for taking the time to share such a thoughtful review! We’re so glad your visit was a positive one and that our technician took the time to educate you and answer your questions. Helping customers understand what’s going on and what to watch for is something we really value. We appreciate your trust; we never want to earn a customer “for today” but always “for life”! We’re here for you when you need us!
Emiliano was great! He was very thorough in explaining his findings and process of the sewer line inspection for a prospective house to buy. He offered several options to address fixing the issues. Emiliano arrived promptly, was very respectful of property and very friendly. Great experience and I’d definitely recommend Emiliano and True Plumbing!
Response from True Plumbing:
This is great to hear! Thank you for taking the time to share your experience. Buying a home is a big deal and we definitely want to be your partner in helping you make a great decision plumbing-wise. Good luck and please call us anytime you need us!
Emiliano did a great job with excellent communication. Services were too pricey but please thanks
Response from True Plumbing:
Thank you for taking the time to share your experience! We’re glad Emiliano provided excellent communication and took good care of you. We truly appreciate your feedback and your trust, and we’ll be sure to pass along your thanks to him. Always here when you need us!
Emiliano did a great job of cleaning our tankless hot water heater. He went above and beyond and show pictures of before and after. I am very pleased! I will definitely use true plumbing again!
Response from True Plumbing:
We are so happy to hear that! Keeping our customers well informed of what we’re doing is a core part of our business. We appreciate your trust and are here for you anytime you need us!
Emiliano gives us great service and is very knowledgeable
Response from True Plumbing:
He is truly one of our best! Thank you so much for taking the time to share your experience. We are at your service anytime!
Response from True Plumbing:
Thank you so much for the five star review!
Response from True Plumbing:
We love to hear that. Thanks for leaving us a review!
This is one of the most professional service providers we have ever worked with. Open, honest, detailed throughout every stage of our project. Rest assured, for any future plumbing/drain issues, we’ll only be contacting one company.
Every time I use True Plumbing and I thrilled with the work they do and their focus on customer service and satisfaction. They explain everything in detail up front and when finished there are photos to supplement the work they have done. The people in the office and all of their service representatives are polite, professional, and committed to providing the customer with excellent service. I will never use another plumbing company!
Response from True Plumbing:
Thank you Linda for the lovely and detailed review! There is no better compliment than hearing we have earned a repeat customer—that’s always our goal. We appreciate your trust and hope to continue earning it in the future. At your service anytime!
Emiliano provided knowledgeable and transparent service.
Response from True Plumbing:
Thank you so much for taking the time to share your experience! We’ll pass your feedback on to Emiliano. At your service anytime!
Installed customer-supplied hose bibb at exterior location adjacent to white brick wall. Completed plumbing connections and tested for proper water flow and leak-free operation upon completion.
Installed special order replacement blower motor assembly on HVAC system. Removed heavily dust-laden existing blower motor and housing, cleaned surrounding components, and installed new unit per manufacturer specifications. Verified proper operation of dual water heater system and associated mechanical components in basement utility area upon completion.
Responded to report of water leak from second floor toilet penetrating through ceiling into master bedroom below. Upon arrival, found toilet supply line connection point showing signs of failure with visible water damage on ceiling. Customer had already shut off water supply to affected toilet due to continuous running condition. Inspected toilet fill valve assembly and supply line connection, identifying worn gasket and deteriorated seal as primary leak source. Removed defective fill valve components and replaced with new assembly including fresh gaskets and seals. Tested water supply connections for proper sealing and verified no active leaks present. Cycled toilet multiple times to confirm fill valve operation and proper shut-off function, eliminating the continuous running issue. Advised customer that ceiling damage will require separate drywall repair once area has fully dried.
Responded to customer inquiry regarding aging 36-gallon gas water heater located in crawlspace. Performed site assessment and documented existing installation conditions, including access points, utility connections, and spatial constraints for replacement with larger capacity unit. Provided customer with evaluation and replacement options for upgrading to higher-capacity water heating system.
Responded to follow-up call regarding reported leak from washer installed two days prior. Upon arrival, conducted thorough inspection of installation area and all water connections. Examined inlet hoses, drain line connections, and surrounding plumbing components including copper supply lines, braided flexible hoses, and PVC drain assembly. Verified all connections were properly secured and torqued to manufacturer specifications. Documented installation with photographs showing mechanical room configuration, water supply connections, and drain routing. No active leaks observed during inspection period. Installation appears to meet code requirements and manufacturer guidelines.
Responded to service call for leak under bathroom vanity. Upon inspection, identified water damage evidenced by brownish staining on cabinet interior wall behind P-trap assembly. Assessed condition of existing white PVC drain assembly and chrome strainer, examined braided stainless steel supply lines and connections for source of leak. Documented plumbing configuration and moisture damage with photographs. Additionally provided estimate for garbage disposal installation as requested.
Responded to service call for toilet leaking at base. Upon inspection, identified failed wax ring seal causing water seepage around toilet base onto tile flooring. Removed toilet from floor flange, scraped old wax ring residue, and inspected flange for damage. Installed new wax ring seal and properly reset toilet, ensuring level placement and secure bolting to flange. Tested flush cycles and verified no leaks present at base connection. Additionally completed installation of bidet attachment system with spray hose and mounting hardware as requested.
Responded to commercial property for main line stoppage causing drainage issues and bubbling in bathroom fixtures. Utilized drain cleaning equipment to clear blockage in main sewer line. Removed obstruction and restored proper drainage flow throughout the system. Tested all fixtures to confirm proper operation and verified no further backup issues.
Responded to customer report of slow pinhole leak on copper cold water line connected to gas water heater. Upon inspection, confirmed active leak on corroded copper piping. Removed and replaced deteriorated copper cold water supply line with new copper pipe and fittings, ensuring proper connections to water heater inlet. Pressure tested system to verify leak elimination and proper water flow. System restored to full operational status.
Responded to service call for toilet not filling with water. Upon inspection, identified failed fill valve assembly preventing water flow to tank. Removed corroded brass supply fitting showing significant mineral buildup and deterioration. Replaced defective components and restored proper water flow to fixture. Tested system operation to confirm tank fills correctly and shutoff functions properly.
Responded to service call for leaking hose bibb with non-functional shut-off valve. Upon inspection, found deteriorated piping assembly with multiple connection points wrapped in metallic tape, indicating previous repair attempts. Replaced faulty hose bibb and installed new quarter-turn ball valve to restore proper shut-off functionality. Tested system for leaks and verified all connections were secure and operational.
Responded to follow-up call regarding water intrusion at recently replaced basement water line entry point. Inspected copper supply line installation with brass ball valve and compression fittings where pipe penetrates foundation wall. Documented significant water staining, mineral deposits, and wall deterioration around pipe penetration point, confirming active water infiltration during rain events. Photographed evidence of moisture damage and leakage patterns at pipe entry location for further assessment and remediation planning.
# Service Report: Bathroom Plumbing Repairs Completed comprehensive plumbing repairs in bathroom including replacement of tub valve cartridges, installation of new bathroom sink shut-off valve, and replacement of deteriorated dual-flush toilet seals. Upon arrival, assessed all reported issues and confirmed worn valve components on tub handles causing operational difficulties, faulty sink shut-off valve requiring replacement, and failed flush valve seals in dual-flush toilet system resulting in water waste and poor flushing performance. Replaced worn cartridges in both hot and cold tub valve assemblies to restore proper handle operation and eliminate potential leaks. Installed new quarter-turn shut-off valve for bathroom sink to ensure reliable water supply control. Addressed dual-flush toilet by removing tank lid and replacing deteriorated flush valve seals and gaskets, which showed significant wear and mineral buildup contributing to incomplete sealing and continuous water flow. Cle
Completed filter replacement service on HVAC air handler system. Removed and replaced circular air filter assembly with blue outer ring, ensuring proper fit and seal within the unit. Documented installation with updated service notation on plumbing system mounting board for maintenance record tracking.
Inspected ceiling leak in dining room originating from shower above. Investigation revealed PVC drainage pipe with P-trap configuration showing signs of aging at joints. Identified leakage at poorly sealed elbow fitting connection with visible moisture damage and mold growth on surrounding surfaces.
Performed follow-up inspection on previously installed toilet. Observed improper caulking around base and uneven seating of fixture. Documented condition with photos showing the toilet's positioning relative to the basket-weave pattern tile flooring. Toilet requires proper reinstallation to ensure level seating and appropriate caulking at the base.
Identified and repaired corroded pipe fitting under sink that was actively leaking. Replaced damaged brass connection and sealed all junction points to prevent future leakage.
Performed inspection of gas water heater that had not been flushed in 6 years. Found water pressure regulator reading at approximately 100-110 PSI (significantly above recommended levels). Replaced pressure regulator valve and installed new water filtration components as requested to improve system performance and extend equipment life.
Completed installation of hosebibbs and shutoffs in crawlspace area as specified in the approved quote. Serviced existing plumbing infrastructure among HVAC ductwork and electrical components. Arrived after 12pm as requested and documented the completed work with photographs.
Responded to report of water dripping from bathroom ceiling below shower area. Performed visual inspection and documented significant buildup of grime and mineral deposits around drain fixtures in shower basin. Identified this as the likely source of the leak with water escaping through compromised seals due to deterioration and inadequate drainage.
Conducted follow-up inspection of Instahot system following thermal expansion tank replacement. Observed mineral buildup on Delta shower valve component and examined shower control configuration. System operation was verified and proper functionality restored.
Performed sewer scope inspection of residential property with unknown clean-out location. Located access point in yard area covered by mixed grass and moss. Completed visual inspection of sewer line to identify potential issues with drainage system.
Inspected 90-gallon hybrid gas water heater (9-12 years old) for potential replacement. Found damaged ductwork insulation with significant tear along main duct in ceiling space. Pressure testing revealed system operating at approximately 70-80 PSI, within acceptable range but approaching upper limits for residential plumbing.
Diagnosed and repaired leak in shower originating from behind the handle assembly. Removed four-handle shower valve system, replaced worn valve seats and washers that were causing water seepage, and installed new stem assemblies. Applied silicone sealant along tub/wall junction to prevent water intrusion behind tile surface.
Responded to service call for dripping bathroom faucet. Upon inspection, removed and replaced worn cartridge valve assembly that was causing the leak. Successfully restored proper functionality with no further dripping observed.
