404-585-8990
770-PLUMBER
Rating
Reviews
Name: Emiliano Gomez
Customers say: # Customer Sentiment Analysis The reviews reflect overwhelmingly positive sentiment toward the plumbing service. Customers consistently express high satisfaction with the professionalism, knowledge, and communication skills of the technicians. The service is frequently described as thorough, prompt, and of excellent quality. Many reviews highlight how well technicians explained procedures and options before beginning work, demonstrating transparency that customers clearly appreciate. The overall tone is strongly positive, with recurring themes of trustworthiness, attention to detail, and exceptional workmanship. Customers particularly value the technicians' ability to solve problems efficiently while maintaining clear communication throughout the process. The service appears to exceed expectations in terms of quality, timeliness, and customer care, with many reviewers indicating they would use the service again or recommend it to others. The professional yet friendly demeanor of the technicians creates a positive customer experience even during potentially stressful plumbing situations.
Was very knowledgeable and professional. Answered all my questions and knew the history of the work done already in the house.
Response from True Plumbing:
Thank you so much, Jeremy! We appreciate your continued business and trust. At your service anytime!
Fantastic service!
Response from True Plumbing:
Thanks for the vote of confidence! We appreciate your trust!
I had a great experience with the man who completed my service call. It was a first visit and he took the time to educate me on several items which at the same time put potential future service needs on my radar. He explained symptoms that indicate potential problems. He explained a few symptoms I did not know whether to be concerned about regarding water pressure and flow. I particularly like how they price the cost of the visit—lower than anyone else I shopped in the past 18 months when some other issues had arisen. Plus they came highly recommended by a 50-year plumber who is retiring soon. Their initial price is fair and reasonable for addressing basic unclogging needs. They seem to understand to value of repeat business. That is rare nowadays.
Response from True Plumbing:
Thank you for taking the time to share such a thoughtful review! We’re so glad your visit was a positive one and that our technician took the time to educate you and answer your questions. Helping customers understand what’s going on and what to watch for is something we really value. We appreciate your trust; we never want to earn a customer “for today” but always “for life”! We’re here for you when you need us!
Emiliano was great! He was very thorough in explaining his findings and process of the sewer line inspection for a prospective house to buy. He offered several options to address fixing the issues. Emiliano arrived promptly, was very respectful of property and very friendly. Great experience and I’d definitely recommend Emiliano and True Plumbing!
Response from True Plumbing:
This is great to hear! Thank you for taking the time to share your experience. Buying a home is a big deal and we definitely want to be your partner in helping you make a great decision plumbing-wise. Good luck and please call us anytime you need us!
Emiliano did a great job with excellent communication. Services were too pricey but please thanks
Response from True Plumbing:
Thank you for taking the time to share your experience! We’re glad Emiliano provided excellent communication and took good care of you. We truly appreciate your feedback and your trust, and we’ll be sure to pass along your thanks to him. Always here when you need us!
Emiliano did a great job of cleaning our tankless hot water heater. He went above and beyond and show pictures of before and after. I am very pleased! I will definitely use true plumbing again!
Response from True Plumbing:
We are so happy to hear that! Keeping our customers well informed of what we’re doing is a core part of our business. We appreciate your trust and are here for you anytime you need us!
Emiliano gives us great service and is very knowledgeable
Response from True Plumbing:
He is truly one of our best! Thank you so much for taking the time to share your experience. We are at your service anytime!
Response from True Plumbing:
Thank you so much for the five star review!
Response from True Plumbing:
We love to hear that. Thanks for leaving us a review!
This is one of the most professional service providers we have ever worked with. Open, honest, detailed throughout every stage of our project. Rest assured, for any future plumbing/drain issues, we’ll only be contacting one company.
Every time I use True Plumbing and I thrilled with the work they do and their focus on customer service and satisfaction. They explain everything in detail up front and when finished there are photos to supplement the work they have done. The people in the office and all of their service representatives are polite, professional, and committed to providing the customer with excellent service. I will never use another plumbing company!
Response from True Plumbing:
Thank you Linda for the lovely and detailed review! There is no better compliment than hearing we have earned a repeat customer—that’s always our goal. We appreciate your trust and hope to continue earning it in the future. At your service anytime!
Emiliano provided knowledgeable and transparent service.
Response from True Plumbing:
Thank you so much for taking the time to share your experience! We’ll pass your feedback on to Emiliano. At your service anytime!
Identified and repaired ceiling leak caused by corroded pipe fitting in living room. Removed damaged section, installed new PVC pipe with proper 90-degree bend and secure metal clamps, ensuring proper connection to existing plumbing system. Confirmed repair by testing water flow with no further leakage observed.
Responded to service call for clogged toilet in accessible bathroom with grab bars. Upon inspection, found significant waste material and brown staining inside bowl. Successfully cleared blockage using plumbing snake and verified proper flush operation before completing service.
Responded to service call for clogged toilet. Upon inspection, found significant mineral buildup and corrosion in tank components with rusty water. Performed pressure test (reading approximately 100 psi) and cleared blockage. Recommended replacement of aging internal flush components to prevent future clogs.
Responded to service call for sink odor issue. Inspected under-sink plumbing configuration, including P-trap assembly, garbage disposal unit, and associated drainage components. Examined bathroom ceiling access panel and surrounding plumbing fixtures. No trip charge applied as noted in service request.
Inspected customer's plumbing system after reports of high pressure in shower when faucets are activated. Located and examined expansion tank in utility area, which was found to be waterlogged and not properly absorbing pressure fluctuations. Replaced expansion tank and adjusted pressure regulator to manufacturer specifications, resolving the issue.
Diagnosed and repaired leaking toilet by replacing deteriorated rubber flapper/tank seal. Removed damaged circular gasket which showed significant wear and replaced with new component to restore proper water retention in tank and eliminate leak.
Identified and adjusted water supply valve that was partially closed, causing low pressure at kitchen sink. Verified proper operation after adjustment with normal water flow restored.
Responded to customer's report of a water leak near meter in front yard. Excavated area around suspected leak, revealing a compromised sprinkler system connection with significant soil saturation. Located and exposed the main shut-off valve which was heavily encrusted with mud, indicating ongoing leakage issue.
Responded to emergency call for broken valve on PVC pipe in pool house. Upon arrival, confirmed customer had already shut off water supply. Replaced damaged PVC valve at T-junction with new assembly, ensuring proper fit and secure installation against the wooden support structure. Tested system functionality after repair with no leaks observed.
Installed customer-supplied kitchen faucet after finding disconnected sink piping. Reconnected all plumbing components and verified proper water flow and drainage without leaks. System now functioning correctly with new fixture properly secured to countertop.
Conducted free estimate for kitchen faucet replacement. Tested water pressure at exterior spigot, finding elevated reading of approximately 100 PSI. Inspected existing under-sink plumbing configuration, noting functional drain assembly and braided supply lines with some evidence of previous moisture exposure on cabinet wood surfaces.
Inspected property in response to customer complaint of running water under sink. Checked water pressure, which registered 80-90 PSI (significantly above recommended levels). Examined toilet tank and discovered mineral buildup and worn components contributing to continuous water flow. Recommended pressure regulator installation and toilet flush valve replacement to resolve the issue.
Responded to service call for leaking garbage disposal in older home. Upon inspection, replaced faulty garbage disposal unit with new black model and installed complete new PVC drain assembly including P-trap and connecting pipes. System tested with no leaks observed.
Responded to service call for continuously leaking urinal in public restroom. Diagnosed issue with malfunctioning flush valve assembly. Replaced worn components in the chrome flush valve mechanism and adjusted water flow to proper levels, successfully resolving the leak.
Responded to emergency call for a burst pipe connecting to outdoor water spigot. Customer had shut off water main prior to arrival. Assessed damage in garage area and determined the water line to exterior spigot had failed. Completed repairs to damaged section and relocated spigot to inside garage per customer's request for improved freeze protection and accessibility.
Responded to service call for clogged toilet with low water levels that overflowed when customer attempted cleaning. Diagnosed high water pressure issue (gauge reading approximately 100 PSI) as contributing factor. Cleared obstruction, adjusted water supply components, and verified proper toilet operation. Customer advised about separate broken bathtub handheld faucet requiring future service.
Completed installation of PVC drainage system in basement/crawl space with proper coupling connectors. Inspected existing black insulated pipe showing signs of wear alongside yellow utility line. Documented completed work with photos showing proper installation against brick walls and integration with existing wooden structural elements.
Responded to service call for multiple leaks in kitchen. Inspected and repaired leaking connections under sink, replaced faulty faucet gasket, and serviced dishwasher supply line connection. All leaks successfully eliminated and system tested for proper operation.
Repaired leaking pipe in basement. Diagnosed and serviced shower valve assembly to address dripping faucet and temperature inconsistency issues. Inspected ceiling near shower head for water damage related to the plumbing issues.
Successfully replaced customer's garbage disposal with an InSinkErator PRO 820LT model featuring quiet collar technology. Customer had attempted installation but required professional assistance to prevent plumbing damage. Completed proper installation with secure connections to existing drain system, ensuring all plumbing components were properly aligned and leak-free.
Accessed wall cavity to inspect plumbing and electrical systems. Removed drywall to expose a vertical black drain/vent pipe, electrical wiring, and insulation. Documented significant dust accumulation, possible mold, and corrosion on metal components in the confined space behind fixtures.
Identified and repaired leak at sink water supply valve connection. Replaced corroded valve assembly and installed new braided stainless steel supply line due to significant rust and oxidation at the wall connection point.
Repaired burst pipe located inside foundation wall opposite exterior hosebib. Inspection revealed damaged PVC fittings at T-junction with visible primer residue at connection points. Replaced compromised section of piping and secured connections with appropriate PVC cement to restore proper function.
Replaced customer-supplied garbage disposal unit. Inspected plumbing system and discovered excessive water pressure (100-110 psi) as indicated by pressure gauge reading. Observed significant corrosion and mineral buildup on drain assembly. Corrected whistling noise in shower that was related to the high water pressure condition.
Successfully installed customer-supplied carts as per approved quote specifications. Performed necessary plumbing work including sink fixture maintenance and drain assembly installation, ensuring proper sealing with new gaskets and O-rings. All components were securely fitted and tested for proper functionality.
