404-585-8990
770-PLUMBER
Rating
Reviews
Name: Kyle Trotman
Good price
Kyle is wonderful. I recommend him completely.
Response from True Plumbing:
We love to hear it! Thanks for your recommendation!
Response from True Plumbing:
Thank you so much for the five star review!
My overall experience as a first time customer was great. Kyle was efficient and took the time to answer all my questions. The job was completed satisfactorily. I would recommend this company to my family/friends!
Response from True Plumbing:
Thank you for taking the time to share your experience! We’re so glad your first visit with True Plumbing was a great one, and that Kyle provided efficient, thoughtful service. We appreciate your trust and recommendation and are always here when you need us!
Kyle was excellent. He talked us through everything.
Response from True Plumbing:
Thank you so much for the 5-star review! We appreciate it!
Response from True Plumbing:
Thank you so much for the five star review! At your service anytime!
He responded very quickly and I had hot water available right away. Thank you.
Response from True Plumbing:
We know being without hot water is an emergency! Glad we could help you out. At your service anytime!
Kyle T was courteous, efficient and provided a quality installation
Response from True Plumbing:
Thank you so much for the wonderful review! We’re so glad Kyle gave you such great service. We’re here for you anytime.
Started with a new PRV and new Expansion tank add a new Water heater and add a house Recirculation system… Kyle was on the money. Talked options, technique, issues and money. Well received. But most importantly Kyle listened to me and respected my perspective, was very professional and polite. But I have experienced such with the other True Plumbing experts and techs that serviced my needs. And to boot are very competitive.
Response from True Plumbing:
Thank you for taking the time to share your experience! We’re so glad to hear Kyle walked you through the options clearly and delivered professional, respectful service. It means a lot that you’ve had consistently positive experiences with our team—that’s exactly what our Worry-Free Guarantee is all about. We appreciate your trust and are here for you anytime!
Response from True Plumbing:
Thank you so much for the five star review!
Great service, responded in timely manner to my call, same day service with early arrival. Very courteous capable serviceman. This was a minor irrigation repair. Unfortunately not equipped with standard irrigation line repair parts. Hence very expensive fix.
Kyle came out on time and helped remove all the kitchen plumbing to allow for my company, Renew Medic, to install a kitchen sink cabinet. Did a great job.
Response from True Plumbing:
Thank you for taking the time to share your experience! We’re glad to hear that Kyle gave you an excellent experience and lived up to our Worry-Free Guarantee. At your service anytime!
Kyle from True Plumbing was top-notch in every way!!
Response from True Plumbing:
We are so happy to hear it! We will pass on your kind words to Kyle. We’re at your service anytime!
Arrived at property for a leaking toilet. Homeowner stated that toilet is leaking from base. Checked water pressure to property and static pressure is 59 psi. Turned off water at angle stop for toilet and pulled toilet to inspect flange and wax seal. Flange can be seen as damaged and is not correctly bolted to flooring. Scope of work is to install new flange and reset toilet. Secured new flange ring to flooring and installed new wax ring. New bolts have been used and toilet is secured. New supply line has been installed and toilet has been tested throughly. Caulking has been used on toilet. Recommended to let caulking dry for full 24hours.
Arrived at property to inspect electric tankless water heater. Technician has previously attempted to recreate error code E4. Unable to recreate error code and no hot water is being produced from tankless unit. Called tech support and diagnosed that both elements for tankless unit will need replace. Correct part number for replacement elements have been sourced. Elements will be ordered and True Plumbing will follow up for scheduling of replacement. Note: Breaker for electric water heater has been left in off position until replacement elements can be installed. Advised homeowner not to use tankless unit until new elements are installed.
Arrived at property to inspect four toilets for replacement. Toilets appear to be original to property. Two toilets can be seen to have damage to toilet tanks and will need replaced. A pressure check has been performed for toilet replacement estimate. Water pressure is 49 psi to residence. Measured toilets and provided estimate to homeowner. Please refer to attached estimate for detailed scope of work for replacement. Note: Recommend to turn water off to all damaged toilets in property until replacements can be made.
Arrived at property for leak underneath outdoor kitchen sink. Inspected piping underneath outdoor sink and supply line for faucet can been seen as disconnected. Water is currently off to faucet upon arrival. Confirmed pressure at residence is at a safe level and static psi to property is 59psi. Angle stop valves and supply lines will need replaced for faucet. Due to age of supply lines replacing both is recommended. Installed new valves on 1/2” PEX piping and faucet supply lines have been installed. Tested connections and system is in proper working order. Turned water off to faucet at shut off valve located inside main residence. Water from new supply lines have been drained to avoid freezing until ready for use. Recommended to add insulation on outdoor piping underneath kitchen faucet. Homeowner inquired to temperature in master bathroom shower. Inspected anti-scald setting of both shower cartridges and both are set to hottest temperature setting. Adjusted temperature on dual elec
Arrived at property for approved estimate to install new 3/4 pressure regulator valve (PRV) and new 4.8 gallon thermal expansion tank. Shut down water to property at main valve. Drained down system to make new replacements. New PRV has been installed on main service line just after shut off valve for property. New copper connections have been made on existing piping. Installed new 4.8 gallon thermal expansion tank above water heaters. New expansion tank has been pressurized to 66psi and is properly supported. Restored water to property and a pressure check has been performed. Adjusted pressure on newly installed PRV to 60 psi. System is working properly.
Arrived at property for EcoSmart Model 18 tankless water heater. Customer stated tankless heater was displaying error code E4. Ran hot water at kitchen faucet for extended period of time but unable to recreate error code. Adjusted temperature settings on tankless unit and little to no temperature difference can be seen on water. Recommended to call tech support for further diagnose and troubleshooting. Tech support is not available Sunday. Ecotemp 1-866-356-1992 Trip charge has been waived and customer has been rescheduled for 12/29/2025 Please get email. Customer declined to give email until service has been performed.
Homeowner called for gas leak at property. Atlanta Gas Light (AGL) has been out to property to inspect and gas is currently shut off at meter upon arrival. Inspected gas diagnosis from AGL and they have confirmed gas leak is on black steel gas line servicing mother-in-law suite. Current black steel gas line has been uncovered by homeowners for inspection. Current 3/4” gas line is corroded in multiple areas and replacement of gas line is required. Please refer to attached estimate for detailed scope of work for replacement of gas line. Dispatch fee discount has been noted and applied to attached estimate if approved.
Arrived at property for leak in crawlspace. Water is currently off at city meter upon arrival. Inspected crawlspace and main service line entering property. Proceed to turn water on at meter to confirm where leak is. Leak is on current 3/4” pressure regulator valve (PRV). Scope of work is to replace current PRV and section of copper piping in crawlspace. Installed new PRV and new whole home shut off valve on main service line entering property. New shut off valve has been installed before new regulator. Upon installation water has been restored to property and is at full pressure. Meter has been checked after service and a pressure check has been preform on residence. Static pressure is 50psi and system is working properly. On behalf of True Plumbing we wish you a happy holiday season!
Arrived at property for leaking washing machine valves and also two hose spigots. Inspected hose spigots and valves and gave recommended estimates. Homeowner approved washing machine valve replacements and to replace hose spigot located at back of property. Static psi to property is 56psi. Turned off water to property and installed new hose spigot and dedicated shut off valve. Hose spigot has been secured and sealed. Used silicone around hose spigot. New washing machine valves have been installed and hoses have been reconnected. Restored water to property and checked connections. System is working properly and is at full pressure. Note: Please refer to attached estimate to replace front hose spigot in future. Note: Estimate to flush tankless water heater has been attached. Tankless water heater should be regularly maintenance every year. On behalf of True Plumbing we wish you a happy holiday season!
Arrived at property to preform tank-to-bowl rebuild on two toilets. Installed new flush valve, fill valve, and supply line for both toilets located in upstairs of property. Removed toilet tanks to install new flush valves. Toilets have been secured with new bolts and washers. New fill valve and supply lines have been installed on both toilets and flush has been tested throughly. Both toilets are working properly. Happy holidays on behalf of True Plumbing.
Homeowner called for bathroom faucet experiencing temperature fluctuations. Advised customer a follow up will be necessary if multiple fixtures in property are experiencing the same temperature fluctuations. Hot water has been tested in upstairs bathroom double vanities and kitchen sink upon installation of new check valve. Hot water is working properly. Advised customer new faucet may be needed.
Sewer scope has been scheduled by seller and sellers agent for inspection. Pulled upstairs toilet to preform sewer scope inspection of complete main sewer line. Checked pressure to property before pulling toilet. Static pressure to property is 45 psi. Preformed pressure drop test to confirm current pressure regulator valve (PRV) is working properly. PRV is working properly. Pulled toilet to preform camera inspection. Newly installed sewer line is installed correctly throughout and upon exiting property. Reset toilet with new wax ring and tested flush. Toilet is working properly and has been caulked to seal and secure. Continued sewer scope inspection through cleanout on exterior of property. Sewer line is correctly installed and slope is proper throughout. Root intrusion has been removed from main sewer line as well. Please refer to detailed camera inspection video for full scope of main sewer line. Happy Holidays on behalf of True Plumbing!
Arrived at commercial property for toilet not flushing correctly. Inspected toilet and toilet can been seen as backed up. Checked pressure to property on commercial water heater located in laundry room. Static psi to property is 80. This is high pressure in property. Attempted to locate pressure regulator valve (PRV) in property to inspect. Maintenance technician was on site and a separate water heater has been located in maintenance room located at back of property. Pressure has been checked on separate water heater and static pressure is 48 psi. Regulator for church side of property has been located in same maintenance room on backside of property. Attempted to find separate regulator to property. Vault for property is located at front of church. Inspected through drop ceiling for separate pressure regulator from water heater located in laundry room. A revisit will be necessary to inspect property for potential separate PRV. Please refer to attach estimate for extemded diagnosis f
Arrived at property for a leaking hose spigot and to inspect gas fire place that is nonfunctioning. Checked pressure to residence and pressure fluctuations can be seen dropping from a pressure of 75psi down to 65psi on multiple occasions during testing. Pressure has be checked on tankless water heater. Gas can be smelled at tankless heater. Combustion gas detector has been used as well as leak solution. Leak can be detected on 3/4” gas union. Homeowner approved replacement. New 3/4” gas union has been installed on tankless and checked for leaks. Inspected gas fire place in crawlspace. Gas fireplace is not currently connected. Please refer to detailed scope of work to install new gas line for fireplace. Inspected hose spigot in crawlspace. Due to age of spigot replacement is recommended. Please refer to attached estimate.
Scope of work is to preform full rebuilds on toilets located upstairs in property. Furnished and installed new flush valve in upstairs hallway toilet. Upon installation toilet can be seen running. Reinstalled flush valve multiple times in attempt to correct. Toilet can still be seen running upon installation and a new flush valve will be sourced to preform rebuilds on toilets. Replaced 3” flapper on toilet located downstairs in hallway. Tested flush of toilet multiple times and adjusted fill valve to correct height of toilet. Toilet is working properly. Furnished and installed new 2.1 gallon thermal expansion tank with new dedicated bracket. New connections have been made with copper connections. Pressure has been checked at 68 psi to residence and thermal expansion tank has been pressurized to 75 psi. Restored water to heater and system.
Please book call only for tomorrow.
Scope of work is to remove reverse osmosis water filter system underneath kitchen sink. Upon arrival, multiple stop valves underneath sink can be seen leaking when turned on. Advised homeowner on replacement for all valves underneath kitchen sink. Shut down water to property and drained down system. Removed reverse osmosis water filter underneath sink and replaced angle stop connection for future use. Replaced valves for ice maker line, kitchen faucet, and dishwasher connections. Removed drain assembly for water filter and capped off new PVC connection. Restored water to property and tested connections. Preformed fill test in kitchen sink with garbage disposal and dishwasher draining. System is working properly. Secured dishwasher hose in correct position underneath kitchen sink. Note: Revisit will be necessary to connect second dishwasher with correct adapter.
Arrived at property to diagnose hot water and pressure problem in property. Static pressure to property is 55psi. Performed pressure drop test and pressure dropped to 40 psi. Current pressure regulator valve is working properly. Inspected temperature on hot water heater and temperature is set to 125°F. Checked master bathroom faucets and water is not getting up to temperature. Scope of work is to install new check valve on cold inlet. Turned off water and electrical to heater and drained heater down to install new check valve. Spring check valve has been installed on vertical section of piping. Thermal expansion tank has been reconnected and water has been restored to heater. Adjusted temperature of water heater to about 130°. System has been tested and hot water is working properly. Note: If pressure fluctuations arise in property a new pressure regulator valve will be needed.
Arrived at property for a tub that has a slow drain. Checked pressure to property before beginning service. Static house pressure is 55psi. Removed Kohler waste and overflow plate to inspect drain assembly. Cleared and removed all debris from drain assembly. Mini flex shaft was used through overflow piping. Reinstalled overflow assembly. Preformed fill test in bathtub to flush all debris down line. Bathtub drain is working properly. Used mini flexshaft to clear buildup in master shower drain. Removed calcium and limescale from shower drain and tested system multiple times with 5 gallon bucket test. Reinstalled cover plate and shower is in proper working order. Gas leak has been detected at customers gas meter located at front of property. Advised customer to contact Atlanta Gas Light for further assistance. Please refer to attached videos for location of gas leak.
Arrived at property for leak underneath kitchen sink. Preformed inspection underneath kitchen sink and water filter can be seen leaking very slowly. A drain is also not properly sealed underneath kitchen sink. Inspected waterlines in cabinet and wood looks to be wet around area for both waterlines. Waterlines and drain have been inspected in crawlspace underneath kitchen sink. No active leaks are present on waterlines or drain. Homeowner has approved recommended estimate to remove reserve osmosis water filter and properly cap off drain. Static psi to property is 58. Note: Electrolysis can be seen on copper piping near tankless water heater. This is due to close proximity to black iron gas line. Please refer to attached estimate to rework sediment trap for tankless heater. Video has been provided in attachments for viewing.
Arrived at property for water leak under kitchen sink. Arrived at property and damage can be seen to hot side supply line on 3/4 CPVC. Water is currently off to property upon arrival. Scope of work is to replace hot and cold side connections with copper and to replace all angle stop valves. Used copper/CPVC adapters on waterlines as they are passing through into kitchen cabinets from below. Replaced a total of three compression stop valves and reconnected waterlines to faucet, water filter, and dishwasher. Restored water to property and checked all connections. All connections are in proper working order and property is at full pressure. Static psi to property is 112psi. Maximum allowable pressure is 80 psi in residence. Please refer to attached estimate to replace current pressure regulator valve.
Arrived at property for a leak in yard. Upon arrival main water service has been uncovered from meter to where point of leak is. Leak is from gate valve on main service line. Meter connection is also leaking. Due to condition of copper piping it is recommended to be replaced. Scope of work is to install new meter connection and replace large section of copper piping thereafter until new shut off valve. Removed meter box and uncovered meter connection. New connection to meter has been made and type L copper piping has been installed. Up to 7ft of piping has been replaced and system has been pressurized up until newly installed valve. Restored water to property after checking connections and pressure checked has been performed. Static pressure is 70 psi to property. Uncovered area has been backfilled and system is in proper working order. Thank you for choosing True Plumbing! We wish you a very happy holiday!
Arrived at property for backup coming from downstairs toilet. Homeowner stated backup is seeping from bottom of toilet when washing machine was used. No cleanout access is visible at property. Scope of work is to pull toilet to run camera inspection in attempt to clear blockage. Checked pressure to property and static psi is 39psi. Pulled toilet and preformed camera inspection. Blockage has been cleared with camera and full sewer scope has been preformed. Ran camera inspection to city tap. Please refer to attached video for full sewer scope inspection. Sewer line is exiting back of property. Located sewer line in back of property. Note: Upon inspection, backwater valve can been seen stuck open. The valve will allow waste to flow normally but closes in the event of a clog past installation point of backwater valve. Please refer to attached estimate to replace backwater valve and install accessible cleanout on main sewer line Note: Thermal expansion tank for water heater is due for re
Arrived at property for leak in front yard where main service line enters property. Turned off water to property and uncovered main service line. Main service line is leaking from previously installed schedule 80 PVC fitting. Replaced fitting with copper adapter and replaced section of 1” copper piping just after. Restored water to property and checked all connections. All connections are in proper working order and area has been backfilled with remaining soil. Psi to property is at 70. Recommend to add sand and/or soil to area.
Arrived at property for high water bill in residence. Homeowners water bill is indicating a massive amount of water loss on an hourly basis at property. Checked water meter to property and no water is being used and meter is not showing water is running. Inspected downstairs of property and no water leaks can be seen on waterlines. Preformed dye test on toilet and toilet in residence is not leaking. Noted water usage at meter and water has remained constant over the span on a 20 minute time frame. Psi to property is 90. Recommended to have county preform inspection on current water meter to confirm proper functioning of device.
